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Infor CloudSuite vs Workday HCM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 21, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
Companies postponed a $7M plant expansion due to improved productivity and customer satisfaction, rating it 8 out of 10.
Sentiment score
5.7
Workday HCM delivers significant time savings and ROI through streamlined HR tasks, reducing manual work, and enhancing engagement.
 

Customer Service

Sentiment score
5.4
Infor CloudSuite's support is decent but faces global issues, especially with complex customizations and regional needs, prompting improvement.
Sentiment score
6.6
Workday HCM support is generally responsive, with a strong community, though customization in regions like Korea needs improvement.
Here in Portugal, there's no direct support from Infor.
Executive Director at Onsearch
Technical support from Infor is rated an eight out of ten.
Key Account Manager at Cronon GmbH
On a scale of 1 to 10, I would rate customer service or technical support for Infor CloudSuite at about a seven.
Sr ERP Support Analyst at a university with 201-500 employees
With Workday, I can pick up the phone, call them on Teams, and they answer immediately.
Senior people and systems analyst at B_labs & Mylo
Making tech support more accessible could help with customization needs.
Senior Lead - Portal Rewards at BrowserStack
You typically get a response the same day.
Senior Software Engineer at a consultancy with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
6.9
Infor CloudSuite supports growth with adaptability, strong integration, regular updates, and high user satisfaction, despite some scalability challenges.
Sentiment score
7.6
Workday HCM is scalable and flexible, ideal for medium to large enterprises with diverse global roles and customization options.
We have moved from 800 to 1,600 headcount, and I have found it to be very scalable.
Senior Lead - Portal Rewards at BrowserStack
Workday Human Capital Management is very much scalable; all you need is a browser to work or access your data, even for implementation purposes.
Senior Software Engineer at a consultancy with 1,001-5,000 employees
 

Stability Issues

Sentiment score
6.8
Infor CloudSuite is highly stable with 99.99% uptime, though dependent on internet connectivity and client customization quality.
Sentiment score
7.9
Workday HCM is highly stable, with a 97% uptime and minor weekly login slowness, praised for its reliability and adaptability.
Infor CloudSuite is very stable, provided there is a good internet connection.
Key Account Manager at Cronon GmbH
I have never seen a breakdown of the software or any late response.
Senior Lead - Portal Rewards at BrowserStack
 

Room For Improvement

Infor CloudSuite requires improved documentation, IoT integration, user interface, and better pricing and customization resources for global markets.
Workday HCM faces challenges in customization, reporting, integration, pricing, performance, and usability, needing improvements and enhancements.
In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long.
Key Account Manager at Cronon GmbH
The user interface isn't that intuitive. Compared to other solutions, such as top-tier options such as Oracle or SAP, this stands out as an area needing improvement.
Project Manager, Program at SPTLabtech
In Europe, it's difficult to find people who already know Infor, which was a problem during implementation.
Executive Director at Onsearch
While there is mass upload functionality where we can load shifts for all people or specific groups, we need to select multiple people and assign them to a schedule from the interface itself.
Senior people and systems analyst at B_labs & Mylo
The compensation module is not dynamic enough or flexible enough to accommodate the complexities in our salary structure.
Senior Lead - Portal Rewards at BrowserStack
Creating complex reports has a steep learning curve and often requires specified training.
System engineer at a retailer with 10,001+ employees
 

Setup Cost

Infor CloudSuite pricing varies, seen as costly or cost-effective, with potential discounts impacting overall expense based on usage.
Workday HCM is seen as expensive, with tiered pricing based on modules and headcount, offering significant features and ROI.
Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.
Key Account Manager at Cronon GmbH
 

Valuable Features

Infor CloudSuite enhances efficiency with robust features, user-friendly interface, and scalable architecture, benefiting diverse manufacturing operations.
Workday HCM centralizes HR tasks with user-friendly tools, seamless integration, automation, and robust analytics for efficient data management.
We handle approximately 500 to 600 orders per day, and the product is excellent for extracting and implementing solutions to check various parameters like client credit status.
Executive Director at Onsearch
Infor CloudSuite has a smart, advanced planning and scheduling system that takes into account both types of demand, processes those demands, and comes up with supply suggestions.
Project Manager, Program at SPTLabtech
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities.
Key Account Manager at Cronon GmbH
We now have real-time visibility into our global headcount and labor costs, which allows our leadership to make faster data-driven decisions.
System engineer at a retailer with 10,001+ employees
What I appreciate best about Workday is the recruiting component.
Senior Analyst at Eos Intelligence
The interface of Workday is superior.
Senior people and systems analyst at B_labs & Mylo
 

Categories and Ranking

Infor CloudSuite
Ranking in Cloud HCM
12th
Average Rating
7.8
Reviews Sentiment
6.1
Number of Reviews
19
Ranking in other categories
CRM (25th), ERP (13th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (8th), Product Configuration and Quoting (11th), Warehouse Management (3rd), Financial Close Software (11th)
Workday HCM
Ranking in Cloud HCM
2nd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
Benefits Administration (1st), Talent Management (2nd), Talent Acquisition (2nd)
 

Mindshare comparison

As of July 2026, in the Cloud HCM category, the mindshare of Infor CloudSuite is 1.3%, up from 0.5% compared to the previous year. The mindshare of Workday HCM is 8.7%, down from 18.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
Workday8.7%
Infor CloudSuite1.3%
Other90.0%
Cloud HCM
 

Featured Reviews

AA
Project Manager, Program at SPTLabtech
Integrated planning has improved document automation but reporting and user experience still need work
There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user experience can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable. Another area is user experience; it takes several clicks to get to the information, and the user interface isn't that intuitive. Compared to other solutions, such as top-tier options such as Oracle or SAP, this stands out as an area needing improvement. When it comes to integration, Infor CloudSuite does offer a great deal of flexibility. It comes with APIs, so you can integrate with any third-party systems you may use. On that front, it's sufficient; however, it does require some specialized resources, as it's not a layman's job, and developers need to help with the integration. This is generally the case for any ERP. The user interface could indeed be better, and there is a steep learning curve for users; it takes time for them to get accustomed to Infor CloudSuite's interface and forms. However, once users adapt, it becomes easier and smoother to navigate. There are great features associated with Infor CloudSuite, such as DataViews and Birst as a business intelligence tool, which can be integrated with the basic product. Implementing Birst isn't plug-and-play; it requires a team of technical resources to execute. Additionally, there is a feature that allows integration with Excel, which can be installed by your IT team.
Eslam Abo Elnaga - PeerSpot reviewer
Senior people and systems analyst at B_labs & Mylo
Has improved HR process efficiency through intuitive workflows and responsive support
There is something that could be improved in Workday, specifically in the time tracking module. While I am not working on Workday now, I was a regional HRIS working for Egypt, Malta, India, and China. I mention these countries to relate to high population countries and companies. In our company, we use assigned work schedules for our teams. Because we work with the time tracking module, we need to assign shifts. In the manufacturing industry, we might need to change shifts every day or week. Manufacturing teams are huge, approximately 50 to 200 people in one team. If this team has one leader, the leader needs to assign a work schedule for each person individually. While there is mass upload functionality where we can load shifts for all people or specific groups, we need to select multiple people and assign them to a schedule from the interface itself. I have requested this functionality many times. When extracting business processes awaiting actions report, I can select different processes in one box, hit okay, and the report comes up. However, the same functionality does not work for work schedule assigning. If implemented, it would help many people in companies with high populations and big teams.
report
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Construction Company
12%
Healthcare Company
7%
Comms Service Provider
6%
Manufacturing Company
11%
Financial Services Firm
9%
Government
6%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise9
Large Enterprise4
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise7
Large Enterprise50
 

Questions from the Community

What is your experience regarding pricing and costs for Infor CloudSuite CRM?
Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.
What needs improvement with Infor CloudSuite CRM?
There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user exp...
What is your primary use case for Infor CloudSuite CRM?
I can highlight a couple of other scenarios regarding my main use case or how I've implemented Infor CloudSuite. One is Infor Document Management, which I've seen in the past with other ERP systems...
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
How easy is to maintain Workday, Oracle Cloud, and SuccessFactors?
I implemented Workday in 2024 and without having previous Workday experience, it was very challenging. I spent most of 2025 putting out fires and cleaning up the business processes that came with l...
What is your experience regarding pricing and costs for Workday?
If you go with the launch implementation approach, the solution is generally not very expensive. If you want to add more features to your subscription, Workday becomes expensive. The solution is fl...
 

Also Known As

SyteLine
Workday Human Capital Management
 

Overview

 

Sample Customers

PRIDE Industries
AAA, Allied Global, Avago Technologies Limited, Aviva, Cardinal Health, CareFusion, Chiquita Brands International, Equifax, Flextronics, HP, Life Time Fitness, McKee Foods, MGM Resorts International, Sanofi, ServiceSource International, Symantec, TripAdvisor, Yahoo!
Find out what your peers are saying about Infor CloudSuite vs. Workday HCM and other solutions. Updated: June 2026.
905,526 professionals have used our research since 2012.