

Infor CloudSuite and Workday HCM compete in the enterprise solutions category, focusing on ERP and HR functionalities, respectively. Workday HCM has the upper hand due to its extensive features and centralized data management, despite its higher cost.
Features: Infor CloudSuite offers robust ERP functionalities tailored to manufacturing industries, with tools like Infor LN for handling complex manufacturing scenarios. It also includes production planning, automation, and specific manufacturing modules. Workday HCM provides comprehensive HR management with centralized data, streamlined workflows, and real-time reporting, enhancing user engagement through ease of interaction.
Room for Improvement: Infor CloudSuite could benefit from enhanced documentation, better integration with external systems, and improved user interface experiences. It also needs more flexible reporting and customization options. Workday HCM requires improvements in analytics reporting, reduction of integration complexity, and better pricing transparency. Users also seek improved mobile functionalities and streamlined user experiences.
Ease of Deployment and Customer Service: Both products offer flexible deployment options, including public, private, and hybrid clouds. Infor CloudSuite may lack extension support impacting customization services, while Workday HCM generally has favorable customer service but faces challenges with quick issue resolutions and added support costs.
Pricing and ROI: Infor CloudSuite is priced competitively, suited to small and medium enterprises, and offers favorable ROI through increased productivity. Workday HCM, though more expensive, justifies its cost with significant ROI due to enhanced efficiency and productivity. However, smaller businesses might find Workday's pricing burdensome with its detailed module costs.
Here in Portugal, there's no direct support from Infor.
Technical support from Infor is rated an eight out of ten.
On a scale of 1 to 10, I would rate customer service or technical support for Infor CloudSuite at about a seven.
With Workday, I can pick up the phone, call them on Teams, and they answer immediately.
Making tech support more accessible could help with customization needs.
You typically get a response the same day.
We have moved from 800 to 1,600 headcount, and I have found it to be very scalable.
Workday Human Capital Management is very much scalable; all you need is a browser to work or access your data, even for implementation purposes.
Infor CloudSuite is very stable, provided there is a good internet connection.
I have never seen a breakdown of the software or any late response.
In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long.
The user interface isn't that intuitive. Compared to other solutions, such as top-tier options such as Oracle or SAP, this stands out as an area needing improvement.
In Europe, it's difficult to find people who already know Infor, which was a problem during implementation.
While there is mass upload functionality where we can load shifts for all people or specific groups, we need to select multiple people and assign them to a schedule from the interface itself.
The compensation module is not dynamic enough or flexible enough to accommodate the complexities in our salary structure.
Creating complex reports has a steep learning curve and often requires specified training.
Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.
We handle approximately 500 to 600 orders per day, and the product is excellent for extracting and implementing solutions to check various parameters like client credit status.
Infor CloudSuite has a smart, advanced planning and scheduling system that takes into account both types of demand, processes those demands, and comes up with supply suggestions.
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities.
We now have real-time visibility into our global headcount and labor costs, which allows our leadership to make faster data-driven decisions.
What I appreciate best about Workday is the recruiting component.
The interface of Workday is superior.
| Product | Mindshare (%) |
|---|---|
| Workday | 8.7% |
| Infor CloudSuite | 1.3% |
| Other | 90.0% |

| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 9 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 18 |
| Midsize Enterprise | 7 |
| Large Enterprise | 50 |
Infor CloudSuite provides robust ERP and manufacturing features, seamless Microsoft integration, and automation of document management. It enhances compliance, scalability, and visibility, supporting industrial applications for planning and efficient IT management.
Infor CloudSuite offers an integrated suite that automates key business processes while providing advanced scheduling and analytics tools. The interface simplifies usage, while the strong planning and BOM management enhance operational efficiencies. Its cloud-based architecture minimizes IT overheads, supports global operations, and caters to discrete manufacturing needs. However, there are areas for improvement such as documentation, integration, reporting capabilities, and customization challenges. Users also note pricing concerns, particularly in certain regions, alongside the need for better resource availability, enhanced service, and industry-specific functionalities.
What features make Infor CloudSuite stand out?Infor CloudSuite is deployed across industries like industrial engineering, retail, aviation, automotive, electronics, and logistics. It supports activities such as discrete manufacturing, bookkeeping, warehousing, and ERP tasks. Companies benefit from its capabilities to handle production, subcontracting, CRM, invoicing, and supply chain management, making it highly flexible and capable of addressing industry-specific demands.
Workday provides a cloud-based platform offering robust human capital management features, emphasizing security, user-friendliness, and operational efficiency through workflow automation.
Workday is utilized by organizations for human capital management, supporting everything from employee recruitment to retirement, payroll processing, and performance tracking. It centralizes HR operations to increase efficiency and manage employee data effectively. Its business process framework allows for drag-and-drop functionality, which along with real-time reporting, enriches the user experience. Workday's modules cover talent, compensation, benefits, and learning, enhancing the workforce management approach. Though integration with external systems can be complex, its usability and flexible configuration support adaptability. Users seek enhancements in customization, reporting, interface usability, and speed, particularly in financial, timekeeping, and payroll modules. Expanding automation, API connectors, language support, and introducing country and industry-specific modules would significantly boost its capabilities. Pricing remains a concern among users.
What are Workday's most important features?
What benefits should be evaluated when considering Workday?
Workday is implemented in a range of industries, including finance, healthcare, and technology, offering specialized HR management solutions tailored to each sector's unique requirements. These implementations improve workforce management and align HR strategies with organizational goals, showcasing its adaptability across different business landscapes.
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