Infor CloudSuite Industrial vs SAP S/4HANA comparison

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Executive Summary

We performed a comparison between Infor CloudSuite Industrial and SAP S/4HANA based on real PeerSpot user reviews.

Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Infor CloudSuite Industrial vs. SAP S/4HANA Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The product's most valuable feature is production planning. It is one of the core features.""The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution.""From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc.""Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live.""Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP.""It is a scalable solution.""We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production.""Some valuable features include improved transparency in sales processes, which has been vital for our operations."

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"It seamlessly integrates with all the SAP Business Suite products such as IoT, AI, Analytics and all other SaaS solutions. The product is very robust and comprehensive.""The solution makes its use and the management of our infrastructure easy.""The scalability is excellent, especially on cloud deployment models.""S/4HANA falls under a single terminal. We can easily access the data, and the performance is good.""Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten.""The performance of the solution is excellent.""I can verify and provide the overall financial aid report and also the management report.""The most valuable feature is that HANA loads from memory, which means it loads very quickly."

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Cons
"The platform's distribution features need enhancement.""Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual.""Pricing is always an area where there is room for improvement.""Planning needs to be improved. That is, industry-specific planning details need to be added and refined.""The solution's support service could be better.""There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on.""Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle.""Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."

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"The cost of the solution is quite high. It needs to be adjusted.""While the solution contemplates a competitively priced model, its pricing could be cheaper.""The solution could improve by making customization easier. The on-premise version is a lot more flexible.""Technical support has been declining. They aren't as responsive as they used to be.""If I can highlight one point that could be improved, when we talk about other ERPs, like Oracle, nowadays these ERPs provide free integration with other ERPs. For example, there is an API for banks integrated into every tool and every product form requires that bank integration in order to give real time data into the ERP. But SAP is charging a lot for that particular bank integration scenario and I think it should be free because other ERPs are providing this feature built in to the ERP. People always ask us about the integration and how much it will cost to go with that solution, so people are thinking about this.""Maybe its user interface and reporting can be improved across the board, but it is manageable.""SAP S/4HANA could improve by making the interface easier to use.""It requires a lot of planning to implement the product correctly."

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Pricing and Cost Advice
  • "I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
  • "It is a cost-effective solution."
  • "The platform's pricing depends on the specific number of users."
  • "As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
  • More Infor CloudSuite Industrial Pricing and Cost Advice →

  • "It is an expensive solution."
  • "The price of this product is an issue for some customers."
  • "I have found the price of the solution is on the medium to the expensive side of the scale. There is a license for this solution and there are additional maintenance fees."
  • "The solution is expensive."
  • "We're not sure yet. I think it was six figures a year, over 100,000. It has straight-up licensing fees."
  • "Licensing works on a subscription model for the cloud version and it's a one-time fee for the on-premises version."
  • "The price of the solution is reasonable but some modules can be expensive. When comparing SAP S4HANA to other solutions, such as Oracle, it is not expensive."
  • "The price of the solution is expensive."
  • More SAP S/4HANA Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution is particularly effective for ERP The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for… more »
    Top Answer:The product is cheap and has an annual subscription only. I rate the product’s pricing a three out of ten, where one is cheap, and ten is expensive.
    Top Answer:The reports have a deficiency of data richness. It generates essential financial statements such as Profit and Loss, Balance Sheet, or Cash Flow, along with Management Information System (MIS) reports… more »
    Top Answer:SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and… more »
    Top Answer:During parallel preparation of go-live processes, SAP B1 and S4H transactional data alignment can be difficult to track. The approach is to have the same sales order amount and quantity to compare the… more »
    Top Answer:We use the solution to import master data. We use classic resolution to collect local US company material masters and align HQ material masters' numbers. We import FI/CO/MM/PP/SD IMG and opening… more »
    Ranking
    14th
    out of 66 in ERP
    Views
    1,618
    Comparisons
    974
    Reviews
    6
    Average Words per Review
    661
    Rating
    8.3
    2nd
    out of 66 in ERP
    Views
    19,024
    Comparisons
    13,087
    Reviews
    23
    Average Words per Review
    396
    Rating
    8.5
    Comparisons
    Also Known As
    Infor SyteLine, CloudSuite Industrial SyteLine, SyteLine, Infor SL
    SAP S4HANA
    Learn More
    Overview

    The Infor SyteLine enterprise software solution provides a technology backbone and comprehensive application set that enable you to automate business processes across the enterprise for efficiency and consistency; collaborate with supply and demand partners to reduce lead time, control costs, and increase agility; deliver accurate quotes, fast; shorten time-to-market; reduce operating costs; better plan and utilize capacity; minimize returns and rework; measure performance against goals; in short: run with confidence.

    SAP S4HANA is an ERP (enterprise resource planning) system that uses sophisticated technologies including machine learning and AI. It is most commonly used to integrate and manage business functions and is an ideal solution for large enterprises. The platform includes supplier relationship management (SRM), customer relationship management (CRM), supply chain management (SCM), and product lifecycle management (PLM) functionality.

    SAP S4HANA offers three different deployment options:

    • On-premises
    • Cloud
    • Hybrid

    SAP S4HANA Features

    SAP S4HANA has many valuable key features, including:

    • Customizable
    • ERP, CRM, SRM, SCM, PLM co-deployed
    • High throughput
    • Fast analytics and reporting
    • Smaller total data footprint
    • SAP HANA multi-tenancy
    • All data: social, text, geo, graph, processing
    • New SAP Fiori UX for any device (mobile, desktop, tablet)
    • Unlimited workload capacity
    • High-volume transaction processing (OLTP)
    • High volume real-time analytical processes (OLAP)
    • Service Management
    • Digital Boardroom Integration

    SAP S4HANA Benefits

    Some of the benefits of using SAP S4HANA include:

    • Speed: S4 HANA applications leverage speed, context, and data accessibility to ensure you can stay up to date with rapidly evolving technology.
    • Improved performance: With SAP S4HANA, you can plan, execute, or generate reports and analytics based on live data to increase performance.
    • Simplicity: SAP S4HANA’s whole infrastructure was designed with simplification in mind — from the management of the solution to the administration of the IT landscape. The solution serves as the digital core for business process simplification and enables the centralizing of hardware and network resources.
    • Cost effective: SAP S4HANA is a cost effective solution. It provides the ability to bring together all the analytical and transactional capabilities of a variety of systems in one location, enabling better decision making.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by SAP S4HANA users.

    A Mechanical Engineer at a construction company says, “It is a very powerful, highly customizable tool. The most valuable feature is that the reporting is fast. We can see the results from that in that our commissions come in fast. That is the main advantage.”

    Another reviewer, a SAP Technology Manager at a financial services firm, mentions, "It is more or less a very, very smooth and seamless product. Day by day they are increasing their technology features and they are keen to resolve the issues. India has a complex business scenario and SAP is thinking about that and resolving the issues day by day. In terms of the features I have found most valuable, I don't think that there is any lack or any gap process-wise. SAP is a very good tool."

    A Project and Service delivery Manager at a tech services company comments, "One of the most valuable features, which we used the most, was the FI module, for finance. It involved controlling, account receivables, account payables, and complete financial steering."

    A Senior Architect at a construction company states, “The POD applications are very useful to us. There are a few POD apps which we are using for different business scenarios. They are quite interesting.” He also adds, “The initial setup is pretty straightforward. The documentation is very good. The solution can scale well. The solution is stable.”

    Sample Customers
    PRIDE Industries
    Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company12%
    Manufacturing Company11%
    Financial Services Firm9%
    Educational Organization8%
    REVIEWERS
    Manufacturing Company13%
    Computer Software Company13%
    Financial Services Firm10%
    Retailer10%
    VISITORS READING REVIEWS
    Educational Organization34%
    Computer Software Company9%
    Manufacturing Company8%
    University4%
    Company Size
    REVIEWERS
    Small Business64%
    Midsize Enterprise18%
    Large Enterprise18%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise18%
    Large Enterprise50%
    REVIEWERS
    Small Business38%
    Midsize Enterprise21%
    Large Enterprise41%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise41%
    Large Enterprise43%
    Buyer's Guide
    Infor CloudSuite Industrial vs. SAP S/4HANA
    March 2024
    Find out what your peers are saying about Infor CloudSuite Industrial vs. SAP S/4HANA and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Infor CloudSuite Industrial is ranked 14th in ERP with 10 reviews while SAP S/4HANA is ranked 2nd in ERP with 65 reviews. Infor CloudSuite Industrial is rated 8.0, while SAP S/4HANA is rated 8.2. The top reviewer of Infor CloudSuite Industrial writes " Advanced forecasting and analysis capabilities". On the other hand, the top reviewer of SAP S/4HANA writes "The solution is highly scalable, with solid performance and integration". Infor CloudSuite Industrial is most compared with Infor LN, Infor M3, Microsoft Dynamics 365 Business Central, Infor Distribution SX.e and Epicor ERP, whereas SAP S/4HANA is most compared with SAP ERP, SAP Business One, Oracle Fusion Cloud ERP, NetSuite ERP and Microsoft Dynamics 365 Business Central. See our Infor CloudSuite Industrial vs. SAP S/4HANA report.

    See our list of best ERP vendors.

    We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.