Infor CloudSuite and Oracle HCM Cloud compete in the enterprise cloud solutions market. Oracle HCM Cloud generally has the upper hand due to its broader feature set, making it preferred for companies prioritizing extensive capabilities.
Features: Infor CloudSuite provides tailored solutions for various sectors with its industry-specific capabilities. Oracle HCM Cloud offers comprehensive human capital management functionality, including core HR functions, payroll, and talent management. Oracle's extensive HR features set it apart, offering integration and self-service features for managing HR processes more effectively.
Room for Improvement: Infor CloudSuite could enhance its analytics capabilities and expand HR functionalities to compete more directly with Oracle. It may improve scalability for larger operations. Oracle HCM Cloud could reduce system complexity and improve ease of configuration. Streamlining integrations with non-Oracle platforms can also be enhanced for greater flexibility.
Ease of Deployment and Customer Service: Infor CloudSuite is recognized for straightforward deployment and responsive customer service, making implementation simpler. Oracle HCM Cloud, while more complex, offers robust support and guidance, assisting large organizations with elaborate system integrations.
Pricing and ROI: Infor CloudSuite is generally seen as more cost-effective in setup, leading to faster ROI due to its industry-focused features. Oracle HCM Cloud requires a higher initial investment, offering long-term value through its extensive features, beneficial for organizations targeting strategic HR advancements.
It is time-saving in payroll processing.
The ROI is more about easing operations rather than quantifiable metrics.
Here in Portugal, there's no direct support from Infor.
Technical support from Infor is rated an eight out of ten.
On a scale of 1 to 10, I would rate customer service or technical support for Infor CloudSuite at about a seven.
Oracle provides robust technical support, with regular updates every six months or quarterly.
I have been facing an issue with Journeys, and I had raised a couple of SRs, but unfortunately, there has been no solution until now.
Oracle's technical support is generally satisfactory yet lacks flexibility and rapid response times.
You can't scale HCM on Fusion Cloud as a standalone service.
Infor CloudSuite is very stable, provided there is a good internet connection.
While I have not seen any downtime, the system can be slow at times.
In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long.
In Europe, it's difficult to find people who already know Infor, which was a problem during implementation.
Before, when it had a responsive UI, it was fine, but after it switched to Redwood, I feel there are bugs, and the functionality stated in the documents is not accurate.
Instead of uploading documents, a default integration with local government authorities would simplify onboarding.
Standardizing the exposure of functionalities within the application as external interfaces could enhance integration capabilities.
Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.
I feel the pricing for Oracle HCM Cloud is market competitive; other products are in the same range.
Oracle HCM Cloud pricing is a bit expensive compared to newer solutions.
The pricing is not bad, however, it is not affordable for everyone, especially in Africa.
We handle approximately 500 to 600 orders per day, and the product is excellent for extracting and implementing solutions to check various parameters like client credit status.
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities.
I have utilized the industry-specific functionalities of Infor CloudSuite, which have given me a better understanding of how the ERP system can work in regards to my sectors.
Oracle HCM Cloud's workforce analytics has helped me in refining my business strategies.
This makes operations easier, and Oracle has excelled in this area with Fusion Explorer.
The integration capabilities of Oracle HCM Cloud are valuable, particularly its support for managing global HR operations, including absence management, talent management, employee recruitment, and performance evaluations.
| Product | Market Share (%) |
|---|---|
| Oracle HCM Cloud | 6.0% |
| Infor CloudSuite | 1.2% |
| Other | 92.8% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 9 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 25 |
| Midsize Enterprise | 18 |
| Large Enterprise | 33 |
Infor CloudSuite is a comprehensive suite of cloud-based ERP software designed to streamline various business processes. It offers core functionalities such as financial management, supply chain management, production management, and CRM. The suite is tailored to specific industries, including manufacturing, food and beverage, healthcare, automotive, and distribution, each featuring industry-specific solutions. Being cloud-based, Infor CloudSuite provides scalability, automatic updates, and remote access, reducing the need for on-premise hardware and IT costs. It enhances efficiency through task automation, improved workflows, and data visibility, supporting data-driven decision-making.
Natively built for the cloud, Oracle Fusion Cloud Human Capital Management is a complete solution that connects every human resource process—and every person—across your enterprise. We help you create a community where people feel valued, heard, and like they belong. With a single user experience and data model and seamless processes and infrastructure, Oracle Cloud HCM can help you redefine what best looks like for your people.
Platform capabilities empower every HR process including: Global HR, Talent Management, Recruiting, Learning, Workforce Rewards, Workforce Management, Work Life Solutions, HR Help Desk, Workforce Health and Safety Incidents, Payroll Management, Benefits Management, Advanced HCM Controls, and Strategic Workforce Planning.
Top 10 Reason Why Customers Choose Oracle Cloud HCM:
Employees expect tailored experiences from their work technology and want to feel supported by their organization regardless of where, when, and how they work. Providing employees with a tailored user experience is now a necessity—one that many HR teams are striving for as they evaluate their technology. That’s why Oracle Cloud HCM offers the only complete employee experience platform that empowers your people to connect, grow, and thrive.
HR is at the forefront of navigating change and needs to be able to adapt quickly as new challenges arise. Oracle Cloud HCM delivers an adaptable and flexible solution to meet changing business practices, regulations, and environments.
Organizations that want to manage the entire employee lifecycle select Oracle Cloud HCM because it’s the most complete HR cloud solution on the market. Built as a single cloud solution for all HR functionalities, it connects every HR process from hire to retire.
One of the many things that sets Oracle apart from other vendors is that we natively built our software-as-a-service (SaaS) applications on our own cloud platform and infrastructure. With applications and data all on one platform, you can gain unobstructed visibility across your organization and increased data security
Oracle customers leverage our HCM cloud application to drive business value through better user engagement and adoption, streamlined processes, improved productivity, and lower total cost of ownership
Innovation is the biggest benefit of moving your systems to the cloud. Our quarterly updates allow us to continuously deliver new and exciting features. With a team of more than 20,000 engineers, Oracle delivers more than 1,000 innovation updates annually—80% of which are based on customer feedback.
Oracle has a strong security culture and is trusted by
organizations worldwide with strict security requirements. Stored in state-of-the-art data centers, Oracle Cloud HCM and our infrastructure have advanced multilayered security measures that can help customers meet both local and international regulations
Oracle Cloud Customer Connect is a vibrant online
community of more than 40,000 HCM users and a great place to crowdsource information, discuss the latest releases, register for in-person or virtual events, and submit product suggestions.
Oracle customers have access to an implementation success manager, on-demand education, and success planning tools. We offer 24/7 customer service in 145 countries worldwide to help you maximize the value of your investment.
Most enterprises today operate at both the global and local levels, so our customers appreciate that Oracle Cloud HCM is designed to meet both international and regional needs for more than 200 jurisdictions and 27 languages.
Oracle HCM Cloud is a complete HR application suite which helps organizations become more strategic and agile with a best-in-class workforce experience. It integrates HR best practices and technology to provide an engaging, informative, and adaptive HR experience throughout the entire employee lifecycle. Oracle HCM Cloud allows organizations find, develop and retain the best talent, enable collaboration, deliver deep workforce insights, and increase operational efficiency
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