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Imprivata OneSign vs JumpCloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (7th)
Imprivata OneSign
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
4
Ranking in other categories
Single Sign-On (SSO) (12th)
JumpCloud
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Single Sign-On (SSO) (11th), Identity Management (IM) (13th), Enterprise Password Managers (12th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), ZTNA as a Service (13th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (4th)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
Rohit Yamsani - PeerSpot reviewer
Senior Consultant at HCLSoftware
Single sign-on saves time by seamlessly managing passwords and improving workflow efficiency
What I appreciate best about Imprivata OneSign are the single sign-on and the Confirm ID features. The single sign-on works seamlessly for all the nurses or the end users out there. You just have to log in to the application once and the single sign-on clicks in and works for everyone. Users don't have to manually remember all their passwords. Imprivata OneSign helps by remembering and storing all passwords. The integration capabilities of Imprivata OneSign offer many possibilities, and there are numerous upgrades Imprivata has been implementing. At this point, they are growing rapidly. There are new tools coming out for reporting and generating real-time analysis. Imprivata E-PAM is a new feature that I've been reading about in articles, which is going to help administrator people and enterprise administrator personnel to view real-time records and views for all end customers. Reporting and looking at logs for the users will be seamlessly efficient. I use the reporting tools available in Imprivata OneSign. The admin console itself has a reporting feature, which gives us a list of pre-built templates of reports where you can see how many users have been added, the user policy, the users who have last logged in in specific amounts of days, and the reporting for the EPCS users. There are numerous reporting options available which help with troubleshooting issues. I have seen many benefits from using Imprivata OneSign. It saves substantial time for nurses. As a nurse or doctor, you don't have to spend time remembering passwords or signing into computers. You just need to grab the nearest machine and tap in. You can use the machine anytime if you want. It saves time when dealing with patients. For doctors who might not be tech-savvy, Imprivata OneSign helps them sign in seamlessly.
Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its initial setup was straightforward."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"I would say iboss is a very good product; its scalability is very good, and it's seamless for the user."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"The security aspect of the solution, particularly the malware behind it, is excellent."
"iboss is definitely very good in terms of service."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"Imprivata OneSign helps customers minimize their work in remembering passwords and enhances their security."
"I have seen many benefits from using Imprivata OneSign. It saves substantial time for nurses."
"It has benefited my organization in the way that it makes it more secure by making it harder to hack."
"Imprivata supports single sign-on, providing a service that allows users to sign in to whatever application they are using, and the deployment is very quick and not difficult to deploy."
"I rate the stability of JumpCloud ten out of ten."
"JumpCloud has allowed our organization to go completely serverless so that there is no need to be linked to a server in the office."
"The most valuable feature is the ability of the product to integrate all applications."
"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."
"The solution is stable."
"The good thing about JumpCloud is having something where in a single tool, I can manage everything: users, groups, their permissions, their different applications, integrations, and the devices."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"JumpCloud has given us a much more secure environment, and as we move toward a SOC 2 Type 2, having JumpCloud in place made it very easy to gather the evidence we needed to prove that we were doing what we should be doing."
 

Cons

"The endpoint-type solution is an area that needs some improvement."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"Fast user switching and Citrix integration in Imprivata OneSign could improve. There are many options available for VDI connectivity, but I've seen issues with VDI connectivity and Citrix storefront connectivity."
"Imprivata OneSign should have a landing page because most customers prefer this feature, which is currently a strong point for competitors."
"They should have a landing page."
"I would like for them to make this solution compatible with Mac OS. I would also like for them to provide a portal so that users can easily integrate it with their applications."
"I have not seen a return on investment from JumpCloud."
"Customer support should be enhanced, especially the response time which should be much faster than it is now. I think it is slow."
"For improvement, the tool should introduce more customization options."
"JumpCloud can be improved in several areas."
"Lacks the ability to have various VPN applications."
"I think the reporting in JumpCloud could be improved as it takes a while to pull the exact data you need sometimes."
"We started using JumpCloud Password Manager more than a year ago, and I feel some improvements are needed on this password management solution compared to other solutions, as we previously used LastPass."
"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."
 

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The overall pricing for iboss is very competitive and transparent."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is expensive compared to one of its competitors."
"At the moment, I believe the price is reasonable."
"The price is reasonable, it's an affordable solution."
"The solution is pretty expensive."
"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."
"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."
"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."
"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."
"JumpCloud's monthly license costs around $25 for the complete solution."
"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
7%
Healthcare Company
24%
Comms Service Provider
6%
Outsourcing Company
6%
Computer Software Company
6%
Comms Service Provider
18%
Construction Company
9%
Computer Software Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise7
Large Enterprise9
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise3
 

Questions from the Community

What needs improvement with iboss?
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent ...
What is your primary use case for iboss?
We used iBoss mainly for Internet Access by having an Agent on Windows laptops Primarily because when we try to use i...
What is your experience regarding pricing and costs for iboss?
I am not involved in pricing, but as per the information I have, during that time, the Blue Coat proxies we were usin...
What needs improvement with Imprivata OneSign?
Fast user switching and Citrix integration in Imprivata OneSign could improve. There are many options available for V...
What is your primary use case for Imprivata OneSign?
I have experience with Imprivata OneSign and Imprivata Confirm ID. For the past three and a half years, I've been usi...
What advice do you have for others considering Imprivata OneSign?
As an end user, it's easy to use Imprivata OneSign. Users don't have to rely much on knowledge to use that tool. It's...
What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the set...
What needs improvement with JumpCloud?
We started using JumpCloud Password Manager more than a year ago, and I feel some improvements are needed on this pas...
What is your primary use case for JumpCloud?
JumpCloud serves as my master Active Directory. I manage all user accounts and assets via JumpCloud, and we have acce...
 

Also Known As

iBoss Cloud Platform
OneSign, Imprivata OneSign Authentication Management
Resmo
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
AZ Groeninge, Cambridge University Hospitals NHS Foundation Trust, East Kent Hospitals University NHS Foundation Trust, Liverpool Womens NHS Foundation Trust, Mahaska Health Partnership, Phoebe Putney Memorial Hospital, Boulder Community Hospital, City of Marietta, Spencer Hospital, Southwest Washington Medical Center, South Shore Hospital
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Find out what your peers are saying about Imprivata OneSign vs. JumpCloud and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.