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Imprivata OneSign vs JumpCloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
24
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (7th)
Imprivata OneSign
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
4
Ranking in other categories
Single Sign-On (SSO) (12th)
JumpCloud
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Single Sign-On (SSO) (11th), Identity Management (IM) (11th), Enterprise Password Managers (11th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), ZTNA as a Service (11th), Active Directory Bridge (2nd), Cyber Asset Attack Surface Management (CAASM) (5th)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
Rohit Yamsani - PeerSpot reviewer
Senior Consultant at HCLSoftware
Single sign-on saves time by seamlessly managing passwords and improving workflow efficiency
What I appreciate best about Imprivata OneSign are the single sign-on and the Confirm ID features. The single sign-on works seamlessly for all the nurses or the end users out there. You just have to log in to the application once and the single sign-on clicks in and works for everyone. Users don't have to manually remember all their passwords. Imprivata OneSign helps by remembering and storing all passwords. The integration capabilities of Imprivata OneSign offer many possibilities, and there are numerous upgrades Imprivata has been implementing. At this point, they are growing rapidly. There are new tools coming out for reporting and generating real-time analysis. Imprivata E-PAM is a new feature that I've been reading about in articles, which is going to help administrator people and enterprise administrator personnel to view real-time records and views for all end customers. Reporting and looking at logs for the users will be seamlessly efficient. I use the reporting tools available in Imprivata OneSign. The admin console itself has a reporting feature, which gives us a list of pre-built templates of reports where you can see how many users have been added, the user policy, the users who have last logged in in specific amounts of days, and the reporting for the EPCS users. There are numerous reporting options available which help with troubleshooting issues. I have seen many benefits from using Imprivata OneSign. It saves substantial time for nurses. As a nurse or doctor, you don't have to spend time remembering passwords or signing into computers. You just need to grab the nearest machine and tap in. You can use the machine anytime if you want. It saves time when dealing with patients. For doctors who might not be tech-savvy, Imprivata OneSign helps them sign in seamlessly.
Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The students were always protected, and the content filtering worked very well, seeming to work better than other products we had tried previously."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"Deploying iboss leads to good return on investment, estimated around 70% to 80%."
"As I mentioned, the return on investment is significant, as it saved our office locations' bandwidth because when you are working remotely at home, your internet traffic routes directly to iboss and will not go to your office building, saving bandwidth bottlenecks and ensuring that issues with our building internet circuits will not impact your internet connectivity because you are directly going to the iboss data center."
"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"Our primary use case for this product is DLP,"
"Imprivata OneSign helps customers minimize their work in remembering passwords and enhances their security."
"It has benefited my organization in the way that it makes it more secure by making it harder to hack."
"Imprivata supports single sign-on, providing a service that allows users to sign in to whatever application they are using, and the deployment is very quick and not difficult to deploy."
"I have seen many benefits from using Imprivata OneSign. It saves substantial time for nurses."
"My advice for others looking into using JumpCloud is that if a person is looking for a directory solution that combines single sign-on identity and password management, this will be the best option."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"The good thing about JumpCloud is having something where in a single tool, I can manage everything: users, groups, their permissions, their different applications, integrations, and the devices."
"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."
"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."
"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."
"The cross-platform support and easy policy deployment from JumpCloud have greatly assisted my team, especially since it is typically difficult to deploy services across various directory services on Linux."
"The usual authentication and authorization, which were all controlled into one portal, are very convenient."
 

Cons

"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"I appreciate that iboss's single pane of glass console gives centralized visibility into web traffic, user activity, security policies, and alerts from one dashboard, allowing us to quickly investigate incidents and monitor policy violations without switching between multiple tools, improving operational efficiency; however, the dashboard customization and reporting could be more flexible."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"I have heard they are doing DDoS filtering, but I am not certain if they are implementing it correctly."
"Sometimes, obviously, there are bugs."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"I would like for them to make this solution compatible with Mac OS. I would also like for them to provide a portal so that users can easily integrate it with their applications."
"Fast user switching and Citrix integration in Imprivata OneSign could improve. There are many options available for VDI connectivity, but I've seen issues with VDI connectivity and Citrix storefront connectivity."
"They should have a landing page."
"Imprivata OneSign should have a landing page because most customers prefer this feature, which is currently a strong point for competitors."
"Support is not good enough."
"Lacks the ability to have various VPN applications."
"They went through a tough year this year with infrastructure and having some large outages."
"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."
"The visual tool and interface must be more fine-tuned."
"We started using JumpCloud Password Manager more than a year ago, and I feel some improvements are needed on this password management solution compared to other solutions, as we previously used LastPass."
"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."
"I think the reporting in JumpCloud could be improved as it takes a while to pull the exact data you need sometimes."
 

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is expensive compared to one of its competitors."
"The overall pricing for iboss is very competitive and transparent."
"The price is reasonable, it's an affordable solution."
"At the moment, I believe the price is reasonable."
"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."
"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."
"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."
"The solution is pretty expensive."
"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."
"The cost was around $5 per user per month."
"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
8%
Construction Company
7%
Healthcare Company
22%
Comms Service Provider
8%
Outsourcing Company
8%
Financial Services Firm
5%
Comms Service Provider
18%
Construction Company
10%
Computer Software Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise7
Large Enterprise11
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise4
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...
What is your primary use case for iboss?
I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
What needs improvement with Imprivata OneSign?
Fast user switching and Citrix integration in Imprivata OneSign could improve. There are many options available for V...
What is your primary use case for Imprivata OneSign?
I have experience with Imprivata OneSign and Imprivata Confirm ID. For the past three and a half years, I've been usi...
What advice do you have for others considering Imprivata OneSign?
As an end user, it's easy to use Imprivata OneSign. Users don't have to rely much on knowledge to use that tool. It's...
What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the set...
What needs improvement with JumpCloud?
The sync speed between the JumpCloud instance and the agent could be improved. The remote support feature is doing ad...
What is your primary use case for JumpCloud?
JumpCloud's remote support feature and SSO capabilities are excellent, particularly the one-click access to everythin...
 

Also Known As

iBoss Cloud Platform
OneSign, Imprivata OneSign Authentication Management
Resmo
 

Overview

 

Sample Customers

Trusted by global enterprises and government agencies.
AZ Groeninge, Cambridge University Hospitals NHS Foundation Trust, East Kent Hospitals University NHS Foundation Trust, Liverpool Womens NHS Foundation Trust, Mahaska Health Partnership, Phoebe Putney Memorial Hospital, Boulder Community Hospital, City of Marietta, Spencer Hospital, Southwest Washington Medical Center, South Shore Hospital
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Find out what your peers are saying about Imprivata OneSign vs. JumpCloud and other solutions. Updated: September 2026.
915,287 professionals have used our research since 2012.