Try our new research platform with insights from 80,000+ expert users

UiPath Process Mining vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Process Mining
9th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Design (17th), Business Process Management (BPM) (23rd)
UiPath Process Mining
Ranking in Process Mining
3rd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
80
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Process Mining category, the mindshare of iGrafx Process360 Live Platform is 0.9%, up from 0.2% compared to the previous year. The mindshare of UiPath Process Mining is 6.7%, down from 8.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining
 

Featured Reviews

Ganesh-Iyer - PeerSpot reviewer
Helps simplify processes of a business
One of the more important updates that have happened lately in the tool is related to the tool's ability to process data mining. What I mean by data mining is that now you have the ability to take the timestamp of the data from the ERP or transactional data, create your process maps, and then try to see how much compliance is actually happening within your processes. The aforementioned area is one capability that has been added to the tool over the last few years. You can now tell with the tool how much of your process is actually following the required path where everything is approved and where it goes for exception handling, how many transactions are going, what type of transactions really get into exceptions, and then take care of the management and make improvements. One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities. The ability to get into customer template requirements and then create different reports from the data they have is one area which can be improved.
Rahul Sharma. - PeerSpot reviewer
A stable solution with a comparison feature that helps people to understand and visualize the impact of a particular task
UiPath Process Mining is as lightweight a tool as it is new. It's not able to handle a lot of logs in one go at high speed. The solution's speed is fairly good, but it should be further increased to make it more powerful to process large amounts of logs. Logs should be as much as possible. We have taken one year's and sometimes two years' logs to understand the behavior. We are not here solving small problems because a lot of money is invested. I have observed that handling a large amount of logs slows down the solution's performance. This area is improving because we are now observing a new version of UiPath Process Mining with improved speed. As a developer, I'll be happy to see that happening more quickly, and I am sure the solution is heading there.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's technical support is of good quality since they offer fast and seamless services."
"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."
"Provides a valuable BPMN feature."
"It has simplified compliance with regulations and company standards."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."
"The solution is very stable."
"When it comes to valuable features, I think the first one will be the way we can visualize the whole process."
"This product is easy-to-use and the interface is simple and user-friendly."
"It proves beneficial for comparing our initial documentation, outlining steps like purchase requisitions, approvals, and process diagrams, with the actual occurrences in the SAP system."
"UiPath Process Mining is an excellent tool; if you have the right ERP systems and you have good data quality, then you can apply Process Mining for the best results."
"The most valuable feature is the user interface, which makes it easy to use for tasks like configuring resources."
"The most valuable feature is that it improves our processes and it deploys automation at a cheaper price, higher efficiency, and accuracy."
"The most valuable feature is the AI center for document understanding."
"It's an extensive solution."
 

Cons

"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"It can be more user-friendly."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"The price could be more competitive."
"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."
"I would love to see a template and shapes for customer journey mapping."
"With iGrafx, the implementation and the licensing were pretty complex."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"UiPath Process Mining is not as user-friendly as Celonis."
"We sometimes can have some issues with the scalability on the platform because we are sharing the licenses."
"The product has to be simplified because there are some facets that are just too complex. It's not easy for everyone to understand. You have to do training on ProcessGold and then you can use it."
"It's quite an expensive solution."
"This is not a perfect tool, as there are things that should be improved."
"The training materials sometimes don't keep up with the system changes."
"Adoption is the key. The solution can give great results, but many times, we struggle to drive adoption."
"It would be nice if UiPath's Document Understanding feature supported more languages. I don't think it supports Chinese or Japanese. We have been working in the Asia-Pacific region for a long time, and this prevents us from recommending the solution to some customers."
 

Pricing and Cost Advice

"My company is trying to replace iGrafx because the license is a little bit expensive."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"I have heard that the solution's pricing is very competitive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"The pricing for the product is high. You pay a licensing fee and an additional 20% for support and maintenance."
"The price of the solution could be lower. However, Automation Anywhere is approximately $8,000, and when comparing these solutions, UiPath Process Mining is less expensive. The license for the solution is purchased annually."
"There is a standard licensing fee, which is charged for the products, but it is very module-driven and depends on your utilization or your team size. Compared to that of other providers, the cost is average or below average. So, from a pricing perspective, it's not very high."
"The licenses are flexible, they start once they are activated. The license is purchased annually. The cost of the solution is very good compared to other similar solutions."
"UiPath Process Mining is not very expensive, and that is where it beats Celonis."
"The price of UiPath Process Mining could improve."
"The licensing cost depends on the enterprise, and the discounts and offers available at the time. The price of the solution is reasonable."
"UiPath Process Mining pricing is comparable to other tools in the market."
report
Use our free recommendation engine to learn which Process Mining solutions are best for your needs.
859,129 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
11%
Manufacturing Company
7%
University
6%
Educational Organization
51%
Computer Software Company
10%
Financial Services Firm
8%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iGrafx?
The solution's technical support is of good quality since they offer fast and seamless services.
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What do you like most about UiPath Process Mining?
I would rate the stability of UiPath Process Mining a nine out of ten.
What is your experience regarding pricing and costs for UiPath Process Mining?
UiPath Process Mining is better priced than Celonis, which we found to be on the costlier side.
What needs improvement with UiPath Process Mining?
Adoption is the key. The solution can give great results, but many times, we struggle to drive adoption.
 

Also Known As

No data available
ProcessGold
 

Overview

 

Sample Customers

Multinational Bank
Lotte Corporation, LexisNexis Risk Solutions, Sunway Group, Deloitte, Heritage Bank
Find out what your peers are saying about UiPath Process Mining vs. iGrafx Process360 Live Platform and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.