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UiPath Process Mining vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Process Mining
9th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Design (17th), Business Process Management (BPM) (18th)
UiPath Process Mining
Ranking in Process Mining
5th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
81
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Process Mining category, the mindshare of iGrafx Process360 Live Platform is 2.2%, up from 0.6% compared to the previous year. The mindshare of UiPath Process Mining is 5.3%, down from 7.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining Mindshare Distribution
ProductMindshare (%)
UiPath Process Mining5.3%
iGrafx Process360 Live Platform2.2%
Other92.5%
Process Mining
 

Featured Reviews

MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.
GS
Manager at a healthcare company with 10,001+ employees
End-to-end visibility and transparency help remove bottlenecks
UiPath Process Mining impacts our company positively by providing us with a lot of insights. It helps us optimize our shared services operations. We can see where the process bottlenecks are and address them. It's useful for optimization and reducing bottlenecks across the business processes. UiPath Process Mining helps to free up staff's time for other projects. UiPath Process Mining helps save 10% to 12% of our time. UiPath Process Mining helps us reduce our total cost of ownership (TCO). It helps us reduce our TCO by approximately 5%. It has potential, but we are not using it fully. UiPath Process Mining takes two to three months to implement and another two to three months to adopt. We could see its value within four to six months. UiPath Process Mining comes with quite a few connectors and tools, so its integration capability is decent. UiPath Process Mining provides excellent end-to-end visibility as long as you have the right data source systems and quality. Many times, we struggle with data quality, but if you have good quality data, it provides you with good end-to-end results.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"The solution has helped our organization because instead of writing long documentation for the shop floor, flow charts make it more attractive for the staff to follow up on and carry out procedures."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"It is very easy to use for describing processes and is very useful in the simulation of the process putting parameters and the metrics process."
"The solution's technical support is of good quality since they offer fast and seamless services."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"It has simplified compliance with regulations and company standards."
"We find the solution to be really easy not just for development purposes, but also for its use and ability to be understood."
"UiPath Process Mining is an excellent tool; if you have the right ERP systems and you have good data quality, then you can apply Process Mining for the best results."
"The solution is scalable and user-friendly."
"The solution has a very good data analysis feature."
"UiPath Process Mining has a good roadmap ahead for the future."
"Having seen UiPath work on projects, the flexibility that it allows developers to fix bugs among other things, makes it a 10."
"Installation using the cloud solution is a seamless integration with virtually no installation time involved."
"I rate the solution's initial setup a nine out of ten...I rate the solution a nine on a scale of one to ten, where one is not stable and ten is stable."
 

Cons

"I would love to see a template and shapes for customer journey mapping."
"There are a few areas iGrafx which could improve, probably the biggest area would be to support iOS as well as PC, so clients don’t have to emulate PC on an iOS platform."
"Unfortunately, I haven't been able to find a reseller in Mexico."
"Visio is more user-friendly."
"This is a tool that covers the low end (e.g. Visio) to high end (e.g. Aris), although it's much less user friendly."
"It would be nice to have a Spanish user interface available to us."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"If the price of the solution was more competitive, it would have made things easier for our company to extend the usage."
"UiPath Process Mining could improve by limiting the number of updates."
"It is stable, but not the top of the curve. It can be improved, let's put it that way."
"Document Understanding can read up to a certain amount of accuracy. While I understand that they have already started working to improve that accuracy right now, I think the accuracy is still only around 85-90%."
"We received adequate support, but sometimes the turn around time to get into a particular root cause was high."
"It's not very easy to turn raw data into actionable information."
"It should be more intuitive and easy to work with. There should be more ways of creating filters, and it should be easy to make our own customized dashboards. Currently, if I want to create a dashboard similar to the one we have in AppOne but with different attributes, it is very difficult. There are activities, but I don't want activities. I want other attributes. Its user interface is not very intuitive. You need to play around with it. I have been playing around with the UiPath Process Mining tool for almost two years, and now I feel confident in handling it. It is a difficult tool."
"Scalability receives a rating of five. There's significant room for enhancing process integration, data accuracy, and the general applicability of process mining."
"UiPath Process Mining has become more stable in its latest release, but in terms of ability or what it can do, there's still a lot of room for improvement."
 

Pricing and Cost Advice

"I have heard that the solution's pricing is very competitive."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"Our licensing for UiPath Process Mining and the various tools such as Studio Orchestrator is all paid for on an annual basis. However, with the Document Understanding feature, the licensing is per page. So if we're going to read some 20,000-30,000 pages, that becomes one separate licensing stack."
"The price of UiPath Process Mining could improve."
"The licensing cost depends on the enterprise, and the discounts and offers available at the time. The price of the solution is reasonable."
"The cost of UiPath Process Mining is costly but there are no additional costs in addition to the licensing fee."
"It is extremely expensive."
"UiPath's licensing is based on how many documents we process using this solution."
"The price of the solution could be lower. However, Automation Anywhere is approximately $8,000, and when comparing these solutions, UiPath Process Mining is less expensive. The license for the solution is purchased annually."
"It's reasonable. It provides you with all the basic features that somebody would expect."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Healthcare Company
9%
Computer Software Company
9%
Manufacturing Company
8%
Computer Software Company
17%
Financial Services Firm
11%
Manufacturing Company
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise9
Large Enterprise42
 

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...
What is your experience regarding pricing and costs for UiPath Process Mining?
Regarding pricing and overall licensing cost, for existing UiPath customers, it is reasonable. However, for those solely interested in process mining without existing UiPath usage, Celonis is gener...
What needs improvement with UiPath Process Mining?
In future releases, better integration towards overall business process orchestration would be beneficial for UiPath Process Mining.
What is your primary use case for UiPath Process Mining?
The use cases for UiPath Process Mining vary, but it is recommended where companies have a level of maturity in understanding their processes, yet haven't fully mapped them and utilized data. We us...
 

Also Known As

No data available
ProcessGold
 

Overview

 

Sample Customers

Multinational Bank
Lotte Corporation, LexisNexis Risk Solutions, Sunway Group, Deloitte, Heritage Bank
Find out what your peers are saying about UiPath Process Mining vs. iGrafx Process360 Live Platform and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.