No more typing reviews! Try our Samantha, our new voice AI agent.

UiPath Process Mining vs iGrafx Process360 Live Platform comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Process Mining
16th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Design (18th), Business Process Management (BPM) (30th)
UiPath Process Mining
Ranking in Process Mining
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
82
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Process Mining category, the mindshare of iGrafx Process360 Live Platform is 2.8%, up from 1.1% compared to the previous year. The mindshare of UiPath Process Mining is 5.2%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining Mindshare Distribution
ProductMindshare (%)
UiPath Process Mining5.2%
iGrafx Process360 Live Platform2.8%
Other92.0%
Process Mining
 

Featured Reviews

MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.
PrashantGupta3 - PeerSpot reviewer
Vice President Intelligent Automation at 360 One
Automation in banking has reduced manual analysis and has provided consistent high ROI
UiPath Process Mining has provided us with FTE resource reductions, and we have achieved a health summary of this automation with around a 98-99% success rate, which helps us generate ROI on a month-to-month basis. I was part of the initial setup process for everything on the infrastructure side. The initial setup was quite easy with ease of installation because we had direct support from UiPath community, and the infrastructure team was also involved, making it an overall smooth journey for us. I have not communicated much with technical support over the years because UiPath has its community, which resolves most of our queries. On the rare occasions when we have contacted technical support, I found them to be really good, possessing excellent technical expertise, and every issue we raised was resolved 100%. I find UiPath Process Mining to be scalable, which is why we deployed it on AWS cloud, as we do not have to focus on scaling or increasing our automation use cases since we have set it up for auto-scaling. In terms of stability and reliability, I find UiPath Process Mining to be quite stable, and I would rate it around nine out of ten for the application's performance. Overall, I would rate this solution a 9 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"If you need software to help you easily design processes, make simulations, build value stream mappings, which has some LEAN features, and DMAIC support, I strongly encourage you to go forward and buy iGrafx."
"The solution's technical support is of good quality since they offer fast and seamless services."
"iGrafx is the most comprehensive way to have all the cross-feeds and the documents related to workflows, like cross-notes."
"It is very easy to use for describing processes and is very useful in the simulation of the process putting parameters and the metrics process."
"Once you understand the flow, using Process Mining to streamline processes is easy. It has drag-and-drop abilities that make it very easy to operate."
"The most valuable feature is that it improves our processes and it deploys automation at a cheaper price, higher efficiency, and accuracy."
"If you're in a situation where UiPath will be helpful to you, then you're going to get an amazing return."
"The reporting features of ProcessGold are great."
"The solution has some quality and time assurances to improve our business."
"Its most valuable features are that it is easy to use and to find people who actually use the UiPath."
"This is a stable product, it's a decent product."
"The product was highly stable, and the data flow was very smooth."
 

Cons

"I would like to see a lower price, although when used correctly, you can have a good return on your investment."
"I would love to see a template and shapes for customer journey mapping."
"The price could be more competitive."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"They can reduce the cost of the product and make it easily accessible for consultants."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"It would be nice to have a Spanish user interface available to us."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"Instead of doing only UiPath bots, it should handle other bots as well. Then I can deploy automation anywhere on any other software. It should not be only UiPath. That's the future of it."
"We received adequate support, but sometimes the turn around time to get into a particular root cause was high."
"UiPath could improve on how it works with the project management process and flow."
"One area for improvement is the integration with legacy systems, which can be challenging, especially with older and in-house developed systems that lack good event logs."
"That depends whether I can get the input information to explain why the exceptions are happening. Is it because of different policies or incorrect procedure being applied? If that information would also being integrated as part of it, it would make my life easier."
"While it is fairly stable, this is something that could be improved."
"The technical support for UiPath Process Mining needs some improvement."
"I was involved in the deployment. It is a bit complex."
 

Pricing and Cost Advice

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"I have heard that the solution's pricing is very competitive."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"Licensing costs for UiPath are very reasonable, in my opinion."
"The pricing for the product is high. You pay a licensing fee and an additional 20% for support and maintenance."
"The pricing is on the higher side."
"There is a standard licensing fee, which is charged for the products, but it is very module-driven and depends on your utilization or your team size. Compared to that of other providers, the cost is average or below average. So, from a pricing perspective, it's not very high."
"We are using the Community Version of UiPath and have only a single process automated."
"We pay yearly, and I believe a support fee is paid monthly."
"It is extremely expensive."
"UiPath Process Mining is priced high compared to other solutions."
report
Use our free recommendation engine to learn which Process Mining solutions are best for your needs.
915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
11%
Comms Service Provider
10%
Outsourcing Company
9%
Outsourcing Company
14%
Financial Services Firm
13%
Construction Company
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise9
Large Enterprise43
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for UiPath Process Mining?
Regarding pricing and overall licensing cost, for existing UiPath customers, it is reasonable. However, for those solely interested in process mining without existing UiPath usage, Celonis is gener...
What needs improvement with UiPath Process Mining?
In terms of improvement, I do not think much could be enhanced because it gives us good output. However, in terms of optimization, we can consider further enhancements. There are a few use cases wh...
What is your primary use case for UiPath Process Mining?
Our major use case related to banking and BFSI domains is to start with business automation. We conduct process mining to determine the ROI and other benefits from this automation. UiPath Process M...
 

Also Known As

No data available
ProcessGold
 

Overview

 

Sample Customers

Multinational Bank
Lotte Corporation, LexisNexis Risk Solutions, Sunway Group, Deloitte, Heritage Bank
Find out what your peers are saying about UiPath Process Mining vs. iGrafx Process360 Live Platform and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.