Software AG ARIS Process Mining vs iGrafx Process360 Live Platform comparison

iGrafx and Software AG are both solutions in the Process Mining category. iGrafx is ranked #9 with an average rating of 8.3, while Software AG is ranked #7 with an average rating of 10.0. iGrafx holds a 0.9% mindshare in PM, compared to Software AG’s 3.3% mindshare. Additionally, 91% of iGrafx users are willing to recommend the solution, compared to 100% of Software AG users who would recommend it.

iGrafx Process360 Live Plat...

Read 17 iGrafx Process360 Live Platform reviews

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9 Comparison Views

91% willing to recommend

Software AG ARIS Process Mi...

Read 6 Software AG ARIS Process Mining reviews

637 Views
314 Comparison Views

100% willing to recommend

iGrafx Process360 Live Plat...

Software AG ARIS Process Mi...

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Executive SummaryUpdated on Dec 1, 2024

iGrafx Process360 Live Platform and Software AG ARIS Process Mining compete in the process management space. Software AG ARIS Process Mining has the upper hand due to its robust features, despite iGrafx's competitive pricing and customer support.

Features: iGrafx Process360 Live Platform offers extensive process modeling capabilities, simulation tools, and optimization features. It integrates capabilities for documenting processes, identifying weaknesses, and offers customizable dashboards for process monitoring. Software AG ARIS Process Mining provides real-time data analysis, advanced visualization, and dynamic insights into processes. It excels in reconstructing process paths, offering conformance checking, and facilitating comprehensive monitoring and deviation detection.

Room for Improvement: iGrafx could enhance its integration capabilities and offer more advanced analytic features, while simplifying user interactions for non-technical users. The platform also has room to improve in data visualization options. Software AG ARIS Process Mining can improve by streamlining its deployment process, enhancing user interface customization, and offering simplified options for smaller businesses. It could also benefit from more intuitive learning resources for new users.

Ease of Deployment and Customer Service: iGrafx provides a cloud-based solution that ensures straightforward deployment and strong customer service to facilitate transitions and ongoing support. In contrast, Software AG ARIS Process Mining involves more complex deployments but offers comprehensive integration support and robust customer assistance to mitigate challenges during setup.

Pricing and ROI: iGrafx Process360 Live Platform is known for its competitive pricing, making it appealing to budget-conscious organizations while still delivering quality returns. It offers excellent cost-effectiveness for those emphasizing process detail management. Conversely, Software AG ARIS Process Mining justifies its higher costs with substantial ROI through its advanced analytical strengths and actionable insights, appealing to enterprises ready to invest in superior analytics for enhanced process oversight.

To learn more, read our detailed Software AG ARIS Process Mining vs. iGrafx Process360 Live Platform Report (Updated: June 2025).

Buyer's Guide

Software AG ARIS Process Mining vs. iGrafx Process360 Live Platform

June 2025

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Helped 859,129 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iGrafx Process360 Live Plat...

Ranking in Process Mining

9th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (17th), Business Process Management (BPM) (23rd)

Software AG ARIS Process Mi...

Ranking in Process Mining

7th

Average Rating

8.8

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Business Performance Management (13th)

Mindshare comparison

As of June 2025, in the Process Mining category, the mindshare of iGrafx Process360 Live Platform is 0.9%, up from 0.2% compared to the previous year. The mindshare of Software AG ARIS Process Mining is 3.3%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Mining

Featured Reviews

Ganesh-Iyer

Managing Director at SSA Techknowlogies (P) Ltd

Helps simplify processes of a business

One of the more important updates that have happened lately in the tool is related to the tool's ability to process data mining. What I mean by data mining is that now you have the ability to take the timestamp of the data from the ERP or transactional data, create your process maps, and then try to see how much compliance is actually happening within your processes. The aforementioned area is one capability that has been added to the tool over the last few years. You can now tell with the tool how much of your process is actually following the required path where everything is approved and where it goes for exception handling, how many transactions are going, what type of transactions really get into exceptions, and then take care of the management and make improvements. One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities. The ability to get into customer template requirements and then create different reports from the data they have is one area which can be improved.

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Gopinath Bandekar

Principle Architect at Peristent Systems

A stable cloud-based solution that allows optimization in addition to process discovery and analysis

When the process models are transferred back to the design environment for further optimization and simulations, we need to see some improvements in the way the models get created in the design. It is very limited because of the transactional data. It seamlessly creates the BPML as well, but it would be easier if the other model, the EPC, were also created simultaneously.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."

"This product fulfills ninety percent of our needs, and we're happy as users of it."

"Provides a valuable BPMN feature."

"The solution's technical support is of good quality since they offer fast and seamless services."

"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."

"Simulation is most valuable."

"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."

"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."

More iGrafx Process360 Live Platform pros

"It is a stable solution...I rate the technical support a ten out of ten...On a scale of one to ten, where one is difficult, and ten is easy, I rate the setup a nine."

"The interface is simplified and easy to use."

"It is very easy to work on the way the ETL happens in ARIS Process Mining."

"I have found Software AG ARIS Process Mining scalable."

"One feature I found really cool was the Conformance Engine."

Cons

"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."

"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."

"It can be more user-friendly."

"I would love to see a template and shapes for customer journey mapping."

"The price could be more competitive."

"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."

"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."

"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."

More iGrafx Process360 Live Platform cons

"Customizing KPIs and building dashboards were not as intuitive as other similar tools."

"When the process models are transferred back to the design environment for further optimization and simulations, we need to see some improvements in the way the models get created in the design."

"I guess we have many unnecessary steps within our processes. There is room for automation and room for enhancement within our application portfolio management...In short, I would like to eliminate unnecessary steps in some processes in this solution."

"The installation is straightforward, we didn't have any technical issues with installing. However, we needed support to complete the implementation."

"There should be a single site for modeling and mining."

Pricing and Cost Advice

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"My company is trying to replace iGrafx because the license is a little bit expensive."

"I have heard that the solution's pricing is very competitive."

"We pay for a license to use this solution."

"It's highly-priced, so it's not exactly a cheap product...We are getting what we are paying for, so on a scale of one to ten, or one is low, and ten is a high price, I rate the pricing a nine out of ten."

"Looking at the value it gives, ARIS Process Mining's pricing is fair."

"The pricing is based on licenses."

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859,129 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

18%

Computer Software Company

11%

Manufacturing Company

University

Computer Software Company

18%

Financial Services Firm

16%

Energy/Utilities Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about iGrafx?

The solution's technical support is of good quality since they offer fast and seamless services.

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What is your experience regarding pricing and costs for iGrafx?

I have heard that the solution's pricing is very competitive.

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What needs improvement with iGrafx?

If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...

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What do you like most about Software AG ARIS Process Mining?

It is very easy to work on the way the ETL happens in ARIS Process Mining.

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What is your experience regarding pricing and costs for Software AG ARIS Process Mining?

Looking at the value it gives, ARIS Process Mining's pricing is fair. However, if you compare the product's price to others, you might possibly find it a little expensive. The licensing fee for ARI...

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What is your primary use case for Software AG ARIS Process Mining?

Process mining solutions present in the market give the process discovery perspective. ARIS Process Mining is the only product suite that goes beyond the process discovery and analysis part. After ...

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Comparisons

ARIS BPA vs iGrafx Process360 Live Platform

Compared 23% of the time

SAP Signavio Process Manager vs iGrafx Process360 Live Platform

Compared 18% of the time

Visio vs iGrafx Process360 Live Platform

Compared 17% of the time

Lucidchart vs iGrafx Process360 Live Platform

Compared 10% of the time

Camunda vs iGrafx Process360 Live Platform

Compared 10% of the time

More iGrafx Process360 Live Platform Competitors

Celonis vs Software AG ARIS Process Mining

Compared 69% of the time

UiPath Process Mining vs Software AG ARIS Process Mining

Compared 16% of the time

SAP Signavio Process Intelligence vs Software AG ARIS Process Mining

Compared 15% of the time

More Software AG ARIS Process Mining Competitors

Product Reports

Buyer's Guide

iGrafx Process360 Live Platform

June 2025

Download iGrafx Process360 Live Platform product report

Buyer's Guide

Business Performance Management

May 2025

Download Software AG ARIS Process Mining product report

Also Known As

No data available

ARIS Process Performance Manager

Overview

The iGrafx Process360 Live Platform is a comprehensive software platform tailored for organizations undergoing digital transformation. Its core functionalities include process mining, process design, simulation, predictive analytics, and AI-based automation. By leveraging these tools, businesses can gain valuable insights into their processes, streamline design and optimization efforts, and harness automation for enhanced efficiency. Whether analyzing existing processes, visually modeling workflows, simulating potential changes, or employing predictive analytics, Process360 Live facilitates a seamless journey towards process intelligence and management, pivotal for modern businesses aiming for operational excellence.

iGrafx

Increasing digital products and services, new business models, challenger brands and competitors emerging virtually overnight—all are forever changing your market. To survive, your company—no matter its size or industry—must rethink your business models and processes. Problem is, with so many players and parts to your enterprise, where should you begin? How can you see where to optimize processes to improve the customer experience or operational efficiency? Should you rethink distribution of resources, or start first with improving processes for a specific region or product?

Find your answers with ARIS Process Mining at Software AG. With a 360-degree view of your processes, you’ll gain intelligent insights into your processes and their dependencies to find patterns, anomalies and opportunities for improvement. Compare processes in theory to processes as they are in the real world. See if processes execute as designed. This gives you a solid basis for making process improvement decisions. You can evaluate changes before making them to avoid added costs later on—and you can simulate and analyze process scenarios so you know the best way to improve them.

Software AG

Sample Customers

Multinational Bank

AliCorp, Dubai Municipality, Encevo, PSA Groupe - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as being named a market leader for Process Mining with more than 30 years of experience in the business process management market, serving users worldwide, from 1 user companies to the Fortune 500.

Buyer's Guide

Software AG ARIS Process Mining vs. iGrafx Process360 Live Platform

June 2025

Free Report: Software AG ARIS Process Mining vs. iGrafx Process360 Live Platform

Find out what your peers are saying about Software AG ARIS Process Mining vs. iGrafx Process360 Live Platform and other solutions. Updated: June 2025.

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