Software AG ARIS Process Mining vs iGrafx Process360 Live Platform comparison

Why PeerSpot?

iGrafx and Software AG are both solutions in the Process Mining category. iGrafx is ranked #16, while Software AG is ranked #8 with an average rating of 8.0. iGrafx holds a 2.8% mindshare in PM, compared to Software AG’s 3.5% mindshare. Additionally, 91% of iGrafx users are willing to recommend the solution, compared to 100% of Software AG users who would recommend it.

iGrafx Process360 Live Plat...

Read 17 iGrafx Process360 Live Platform reviews

4,036 Views
646 Comparison Views

91% willing to recommend

Software AG ARIS Process Mi...

Read 7 Software AG ARIS Process Mining reviews

2,153 Views
969 Comparison Views

100% willing to recommend

iGrafx Process360 Live Plat...

Software AG ARIS Process Mi...

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Executive SummaryUpdated on Dec 1, 2024

iGrafx Process360 Live Platform and Software AG ARIS Process Mining compete in the process management space. Software AG ARIS Process Mining has the upper hand due to its robust features, despite iGrafx's competitive pricing and customer support.

Features: iGrafx Process360 Live Platform offers extensive process modeling capabilities, simulation tools, and optimization features. It integrates capabilities for documenting processes, identifying weaknesses, and offers customizable dashboards for process monitoring. Software AG ARIS Process Mining provides real-time data analysis, advanced visualization, and dynamic insights into processes. It excels in reconstructing process paths, offering conformance checking, and facilitating comprehensive monitoring and deviation detection.

Room for Improvement: iGrafx could enhance its integration capabilities and offer more advanced analytic features, while simplifying user interactions for non-technical users. The platform also has room to improve in data visualization options. Software AG ARIS Process Mining can improve by streamlining its deployment process, enhancing user interface customization, and offering simplified options for smaller businesses. It could also benefit from more intuitive learning resources for new users.

Ease of Deployment and Customer Service: iGrafx provides a cloud-based solution that ensures straightforward deployment and strong customer service to facilitate transitions and ongoing support. In contrast, Software AG ARIS Process Mining involves more complex deployments but offers comprehensive integration support and robust customer assistance to mitigate challenges during setup.

Pricing and ROI: iGrafx Process360 Live Platform is known for its competitive pricing, making it appealing to budget-conscious organizations while still delivering quality returns. It offers excellent cost-effectiveness for those emphasizing process detail management. Conversely, Software AG ARIS Process Mining justifies its higher costs with substantial ROI through its advanced analytical strengths and actionable insights, appealing to enterprises ready to invest in superior analytics for enhanced process oversight.

To learn more, read our detailed Software AG ARIS Process Mining vs. iGrafx Process360 Live Platform Report (Updated: September 2026).

Buyer's Guide

Software AG ARIS Process Mining vs. iGrafx Process360 Live Platform

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iGrafx Process360 Live Plat...

Ranking in Process Mining

16th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (18th), Business Process Management (BPM) (30th)

Software AG ARIS Process Mi...

Ranking in Process Mining

8th

Average Rating

8.8

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Business Performance Management (15th)

Mindshare comparison

As of October 2026, in the Process Mining category, the mindshare of iGrafx Process360 Live Platform is 2.8%, up from 1.1% compared to the previous year. The mindshare of Software AG ARIS Process Mining is 3.5%, up from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Mining Mindshare Distribution
Product	Mindshare (%)
Software AG ARIS Process Mining	3.5%
iGrafx Process360 Live Platform	2.8%
Other	93.7%

Process Mining

Featured Reviews

Martin Rohde

Solution Consultant at a healthcare company with 51-200 employees

Provides documentation, process mining, simulation, and automation capabilities

If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

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Nupur Wadhwa

Consultant 2 at Protiviti

Features build trust despite occasional server challenges

I tried using the cloud version of Software AG ARIS Process Mining multiple times, and when I connect to the client server and log in to their Software AG ARIS Process Mining, it becomes too slow. I'm not sure if it's a server issue or a Software AG ARIS Process Mining issue. The cloud version becomes quite slow when connecting through tools such as Citrix, which is not the case with IBM. Sometimes I feel there are one or two features that IBM lacks or Signavio lacks, or other tools lack, but clients say that Software AG ARIS Process Mining has everything.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."

"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."

"The solution has helped our organization because instead of writing long documentation for the shop floor, flow charts make it more attractive for the staff to follow up on and carry out procedures."

"Provides a valuable BPMN feature."

"The solution is very stable."

"We think iGrafx is well-priced, affordable; you don’t need a lot of license seats, and it has a good, free, downloadable iGrafx Viewer (akin to Adobe Reader)."

"It is one of the top-tier solutions that are available."

"It's a great product, but all the functionalities need to be exploited in order to get the full value of the investment."

More iGrafx Process360 Live Platform pros

"We are using Software AG ARIS Process Mining for business architecture processes, analysis, and engineering, and my clients use it to model the business process and present it in a central portal to all the organization so that, for example, branches can see our processes and design through the portal."

"It is very easy to work on the way the ETL happens in ARIS Process Mining."

"I have found Software AG ARIS Process Mining scalable."

"It is a stable solution...I rate the technical support a ten out of ten...On a scale of one to ten, where one is difficult, and ten is easy, I rate the setup a nine."

"For Software AG ARIS Process Mining, I would rate it number one among whatsoever tools I've used; the reason is the ease of use, and I have not come across a single feature that exists in other tools but is not found in Software AG ARIS Process Mining."

"The interface is simplified and easy to use."

"One feature I found really cool was the Conformance Engine."

"This software is an indispensable tool for approaching BPM and supporting lean initiatives."

Cons

"If the price of the solution was more competitive, it would have made things easier for our company to extend the usage."

"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."

"They can reduce the cost of the product and make it easily accessible for consultants."

"Unfortunately, I haven't been able to find a reseller in Mexico."

"It can be more user-friendly."

"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."

"Visio is more user-friendly."

"If customers want to change the color or the logo, they have to go through every page to verify everything is right."

More iGrafx Process360 Live Platform cons

"The installation is straightforward, we didn't have any technical issues with installing. However, we needed support to complete the implementation."

"Training is necessary to use the tool."

"Customizing KPIs and building dashboards were not as intuitive as other similar tools."

"Installation takes too long, and if it goes under maintenance, it remains under maintenance for days."

"I guess we have many unnecessary steps within our processes. There is room for automation and room for enhancement within our application portfolio management...In short, I would like to eliminate unnecessary steps in some processes in this solution."

"There should be a single site for modeling and mining."

"When the process models are transferred back to the design environment for further optimization and simulations, we need to see some improvements in the way the models get created in the design."

Pricing and Cost Advice

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

"I have heard that the solution's pricing is very competitive."

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"My company is trying to replace iGrafx because the license is a little bit expensive."

"Looking at the value it gives, ARIS Process Mining's pricing is fair."

"We pay for a license to use this solution."

"It's highly-priced, so it's not exactly a cheap product...We are getting what we are paying for, so on a scale of one to ten, or one is low, and ten is a high price, I rate the pricing a nine out of ten."

"The pricing is based on licenses."

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915,341 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

13%

Construction Company

11%

Comms Service Provider

10%

Outsourcing Company

18%

Construction Company

Energy/Utilities Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	5
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	4

Questions from the Community

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What is your primary use case for Software AG ARIS Process Mining?

I am using Software AG ARIS Process Mining. I've been working with Software AG ARIS Process Mining for almost three years, but specifically in mining, I would say for the last six to seven months, ...

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What advice do you have for others considering Software AG ARIS Process Mining?

I work with process mining for Software AG ARIS Process Mining, though not extensively, but I know the features that it has. I've tried importing Visio flowcharts into both IBM and Software AG ARIS...

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What needs improvement with Software AG ARIS Process Mining?

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Comparisons

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Bizagi vs iGrafx Process360 Live Platform

Compared 4% of the time

Visio vs iGrafx Process360 Live Platform

Compared 4% of the time

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Compared 6% of the time

Infor dEPM vs Software AG ARIS Process Mining

Compared 5% of the time

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Compared 5% of the time

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Product Reports

Buyer's Guide

iGrafx Process360 Live Platform

September 2026

Download iGrafx Process360 Live Platform product report

Buyer's Guide

Software AG ARIS Process Mining

September 2026

Download Software AG ARIS Process Mining product report

Also Known As

No data available

ARIS Process Performance Manager

Overview

iGrafx Process360 Live Platform integrates IDEF0, supports Lean Six Sigma, and offers comprehensive process modeling, making it a versatile choice for industry-specific needs including risk assessment and enterprise object usage.

iGrafx Process360 Live Platform is known for its capabilities in streamlining workflows, process mining, and scenario simulation. While it simplifies the complexities of BPMN, and provides powerful tools for workflow plotting, documentation, and simulation, it faces challenges in ease of linking with new ERP systems, web modeling complexity, and costs. The platform offers predefined templates for easy process creation, yet it lacks depth in reporting tools and has limited multi-language support which could be improved for broader usability.

What are the key features of iGrafx Process360 Live Platform?

IDEF0 Integration: Simplifies process analysis using structured graphical representation.
Lean Six Sigma Support: Enhances efficiency and quality management through integration with Six Sigma methodologies.
Process Simulation: Enables scenario testing to optimize workflows.
BPMN Capabilities: Provides tools for clear representation of business workflows.
KPI Integration: Monitors key performance indicators for continuous improvement.
Collaboration Features: Facilitates teamwork and collaboration during process development.

What benefits should users expect when evaluating iGrafx Process360 Live Platform?

Streamlined Workflows: Efficiently manages and optimizes business processes.
Robust Analysis: Offers deep insights into process performance for decision-making.
Process Mining: Identifies inefficiencies and potential improvements within workflows.
Versatile Application: Suitable for industries like banking and service modeling.

Many industries utilize iGrafx Process360 Live Platform for business process modeling, analysis, and management. It is extensively applied in banking for risk assessment, utilizing its BPM capabilities to adhere to ISO 9000 standards. Service-oriented companies use its process design and repository functions for effective process mining and management, making it a valuable tool in managing complex organizational structures.

iGrafx

Software AG ARIS Process Mining offers robust tools for process discovery, conformance checking, and business process optimization, focusing on enhancing cross-department collaboration and facilitating change management.

ARIS Process Mining by Software AG is designed for businesses aiming to refine business architecture processes and streamline engineering workflows. Users leverage its automated process discovery to map complex operations, providing a detailed and comprehensive process view. Its Conformance Engine enables detailed checking of process paths and business groups while facilitating a seamless design interface. Though its KPI and dashboard customization is noted to need improvement and the automation features could benefit from AI enhancements, it still provides unique capabilities for process modeling and enhancing cross-department collaboration. The cloud version's integration speed could be a limitation when connecting through specific tools.

What are the key features of Software AG ARIS Process Mining?

Conformance Engine: Allows checking of process paths and business groups.
Automated Process Discovery: Maps complex operations effectively.
Dashboard Creation: Facilitates visualizing process insights.
ETL Operations: Ensures efficient data handling.
Design Patterns: Provides a comprehensive process view for clarity.

What benefits do users typically notice in reviews?

Cross-Department Collaboration: Enhances communication across teams.
Change Management Support: Facilitates easy process adjustments.
Documentation and Learning Resources: Offers beneficial materials for user education.
Trust and Ease of Use: Establishes a reliable system for process management.

Industries utilize ARIS Process Mining for diverse applications including process modeling in central portals, managing order and cash flow in gas companies, and simulating business processes. Users explore its features for comparisons and apply its capabilities to advance business architecture, capitalize on process discovery benefits, and optimize enterprise workflows.

Software AG

Sample Customers

Multinational Bank

AliCorp, Dubai Municipality, Encevo, PSA Groupe - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as being named a market leader for Process Mining with more than 30 years of experience in the business process management market, serving users worldwide, from 1 user companies to the Fortune 500.

Buyer's Guide

Software AG ARIS Process Mining vs. iGrafx Process360 Live Platform

September 2026

Free Report: Software AG ARIS Process Mining vs. iGrafx Process360 Live Platform

Find out what your peers are saying about Software AG ARIS Process Mining vs. iGrafx Process360 Live Platform and other solutions. Updated: September 2026.

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