

Salesforce Sales Cloud and IFS Cloud Platform compete in the enterprise solutions arena, with Salesforce having the upper hand in CRM centricity and ease of use, while IFS excels in ERP integrations and industry-specific solutions.
Features: Salesforce Sales Cloud stands out for its extensive CRM tools, intuitive configuration, and extensive third-party application integration. It offers extensive reporting and dashboards, flexibility, and comprehensive sales forecasting. IFS Cloud Platform differentiates itself with customizable ERP functionalities, robust asset management, and solutions tailored to specific industries.
Room for Improvement: Salesforce users often mention cost concerns, limited data storage, complexity, and wish for more robust integrations with external systems and AI-driven suggestions. IFS users face challenges with complex user interfaces, documentation inadequacies, and require more customization options. Both platforms need improvements in deployment processes and reporting, with particular attention to IFS's usability and transparency in updates.
Ease of Deployment and Customer Service: Salesforce Sales Cloud primarily offers deployment in public cloud environments, ensuring high accessibility. However, users often must negotiate for satisfactory support unless they opt for paid options. IFS Cloud Platform provides hybrid and on-premises deployments, emphasizing customization flexibility. Deployment can be complex, with support services often slower than desired.
Pricing and ROI: Salesforce Sales Cloud is recognized for significant expenses, matching its comprehensive CRM capabilities and scalability suited for large enterprises. However, this may not align with smaller businesses' budgets despite substantial ROI in productivity. IFS Cloud Platform caters to larger businesses with competitive yet expensive pricing. Both platforms necessitate thorough upfront cost analysis to ensure budget alignment and expected returns.
Our team has started working 30 to 50 percent faster, along with a cost saving of around 30 percent and a reduction in downtime by 30 percent.
Salesforce Sales Cloud is a fantastic tool but requires disciplined data entry by sales personnel and operations teams to maintain data quality.
We are not just implementing Salesforce Sales Cloud; we need to understand what the customer wants to achieve in 5 to 10 years.
I wouldn't say you go to Salesforce Sales Cloud for their customer support unless you purchase one of their premier plans, which is additional money.
Support requires a subscription and when taken, the service is pretty nice.
IFS Cloud Platform has standard functionalities that follow the standard supply chain management processes, and it is easy to customize or configure.
Salesforce is highly scalable and operates efficiently.
Salesforce Sales Cloud is totally cloud native, requiring no additional effort for scalability.
Salesforce Sales Cloud's scalability is impressive as it grows easily with my organization's needs.
Now, with the drastic developments especially in the cloud applications known as Arena on IFS Cloud Platform, it has improved tremendously.
Salesforce Sales Cloud is very stable.
I have not experienced any degradation in Salesforce's performance.
There is not much available online, and the documentation availability is on the lower side compared to other products, especially Maximo.
They are working on IFS AI, but we have not explored much into that yet, and if they want to keep their competitive edge, that is an area they need to concentrate on.
It would be useful if the platform could identify bottlenecks, predict capacity management issues, and recommend specific actions to users before operations are impacted.
If you're looking at other tools out there, for example SalesLoft or HubSpot, it's much easier to build those workflows and do automation.
Compared to AWS, it is slower, which could be a hindrance.
With today's generative AI capabilities like ChatGPT, it should be possible to directly communicate with the software rather than navigating through the entire system manually.
Without negotiation, costs can become expensive.
This happened for the first time because of the new CEO, Arundhati, who revolutionized pricing strategies, allowing discounts of 60-70% for Salesforce Sales Cloud in India.
Salesforce Sales Cloud is extremely expensive.
The cloud feature in IFS Cloud Platform is predominantly valuable, especially the enterprise asset management module, which IFS has very good business into, along with strong finance, project management, and supply chain management modules.
IFS Cloud Platform has impacted my organization by allowing our team to spend less time reconciling data and more time executing business operations.
There are fewer fields on the user screen compared to other products.
Its easy-to-navigate interface aids in delivering clear vision and organization, especially for sales and business management.
Being able to pull reports in Salesforce Sales Cloud based on any of the fields that we have there and then building logic on those fields saves me time and also gives me visibility into what's going on with my teams across multiple departments, which is very helpful for us.
The Einstein Analytics and the inbuilt reporting are very useful for keeping track of pipeline movement.
| Product | Mindshare (%) |
|---|---|
| Salesforce Sales Cloud | 2.8% |
| IFS Cloud Platform | 0.8% |
| Other | 96.4% |

| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 9 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 56 |
| Midsize Enterprise | 25 |
| Large Enterprise | 43 |
IFS Cloud Platform offers a modern, adaptable enterprise management tool with a user-friendly design, providing seamless integration and customizable modules for efficient operations.
IFS Cloud Platform streamlines enterprise processes through its cloud-based architecture, favoring adaptability and swift updates. It supports industry standards and offers deep analytics and flexible customization, benefiting industries like aerospace, defense, and manufacturing. Despite needing enhancements in documentation, mobile compatibility, and reporting tools, it remains a viable choice for comprehensive ERP applications in finance, HR, and supply chain management. Integration with systems such as Azure and NetSuite further optimizes manufacturing schedules.
What are the key features of IFS Cloud Platform?In aerospace and defense, IFS Cloud Platform assists with planning and scheduling, while in manufacturing, it manages inventory and service management efficiently. Companies implement it for ERP applications across finance, HR, and supply chain, integrating with Azure and NetSuite to enhance IT service management and project-based scenarios, leveraging its AI-driven PSO component.
Salesforce Sales Cloud is a comprehensive platform enhancing sales processes with robust features for managing customer relationships, data, and sales tracking. It provides flexibility and scalability, supporting various business needs through efficient integration and automation capabilities.
Salesforce Sales Cloud streamlines sales activities with tools for pipeline management, lead generation, and opportunity tracking. It offers customization for diverse business strategies, delivering strategic insights and improving communication with clients. Integration with ERP systems and AI-powered automation tools supports efficient sales cycle management. Despite challenges like pricing and storage limitations, its performance in enhancing productivity remains noteworthy. Enhancements in integration with external tools, user interface, and mobile experience could further optimize usability.
What are the key features of Salesforce Sales Cloud?Companies implement Salesforce Sales Cloud for CRM, sales tracking, and optimizing communication across industries. It is actively used in sales pipeline management and forecasting. The integration with ERP systems and AI-driven automation are prevalent practices, aiding in the coordination of sales tasks and centralizing data access.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.