IFS Cloud Platform vs Salesforce Sales Cloud comparison

IFS and Salesforce are both solutions in the CRM category. IFS is ranked #21 with an average rating of 7.8, while Salesforce is ranked #1 with an average rating of 8.2. IFS holds a 0.5% mindshare in CRM, compared to Salesforce’s 8.6% mindshare. Additionally, 87% of IFS users are willing to recommend the solution, compared to 94% of Salesforce users who would recommend it.

IFS Cloud Platform

Read 30 IFS Cloud Platform reviews

176 Views
125 Comparison Views

87% willing to recommend

Salesforce Sales Cloud

Read 114 Salesforce Sales Cloud reviews

5,511 Views
2,933 Comparison Views

94% willing to recommend

IFS Cloud Platform

Salesforce Sales Cloud

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Executive SummaryUpdated on Dec 19, 2024

Salesforce Sales Cloud and IFS Cloud Platform are competitors in the enterprise cloud solutions market. Salesforce holds a notable advantage in CRM functionalities, while IFS is strong in enterprise management.

Features: Salesforce Sales Cloud provides advanced CRM tracking, workflow automation, and seamless integration with AppExchange apps, benefiting from extensive API support. IFS Cloud Platform offers a comprehensive service suite, including quality monitoring and development capabilities, excelling in resource operations management with high customization and integration options.

Room for Improvement: Salesforce faces complexity from its wide feature set, difficulties with data integration, and issues with mobile app performance and scalability. IFS Cloud Platform has a complex interface, lacks mobile compatibility, and incurs high initial setup costs, highlighting areas for reduced complexity and improved usability.

Ease of Deployment and Customer Service: Salesforce Sales Cloud is mainly deployed on public cloud infrastructure, known for its strong customer service and vibrant community support. IFS Cloud Platform deploys on-premises or in a hybrid model, offering greater control but longer response times for support, emphasizing personalized service.

Pricing and ROI: Salesforce Sales Cloud is recognized for its high costs, often seen as a long-term investment beneficial for user adoption and efficiency despite its expensive nature. IFS Cloud Platform also requires significant financial commitments but remains competitive in scalability with user-based pricing, providing considerable benefits when tailored to organizational needs.

To learn more, read our detailed IFS Cloud Platform vs. Salesforce Sales Cloud Report (Updated: April 2025).

Buyer's Guide

IFS Cloud Platform vs. Salesforce Sales Cloud

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

5.6

Users reported improved operations and financial reporting with IFS Cloud, seeing up to 4.5x ROI over 18 months.

Sentiment score

7.2

Salesforce Sales Cloud enhances adoption, decision-making, efficiency; benefits include ROI, productivity, visibility, collaboration, and non-profit fundraising.

No quotes available

For more quotes and insights, download the IFS Cloud Platform report

No quotes available

For more quotes and insights, download the Salesforce Sales Cloud report

Customer Service

Sentiment score

6.0

Australian support is strong with expert consultants, but timeliness and service consistency vary, impacting resolution times and communication.

Sentiment score

7.1

Salesforce Sales Cloud's varying support quality depends on subscription, with premium options preferred and community resources enhancing user experience.

No quotes available

For more quotes and insights, download the IFS Cloud Platform report

No quotes available

For more quotes and insights, download the Salesforce Sales Cloud report

Scalability Issues

Sentiment score

7.7

IFS Cloud Platform is scalable for businesses of all sizes, though some face complexity in updates and dependency management.

Sentiment score

7.8

Salesforce Sales Cloud scales well for various business sizes, though challenges and costs may arise with over 3,000 users.

No quotes available

For more quotes and insights, download the IFS Cloud Platform report

Salesforce is highly scalable and operates efficiently.

Sundus Ajmal

AWS Cloud Engineer at Accenture

For more quotes and insights, download the Salesforce Sales Cloud report

Stability Issues

Sentiment score

8.0

IFS Cloud Platform is praised for stability and reliability, with rare downtime, and depends on client maintenance and setup.

Sentiment score

8.2

Salesforce Sales Cloud is highly stable and reliable, with minor issues often related to configuration rather than the platform.

No quotes available

For more quotes and insights, download the IFS Cloud Platform report

I have not experienced any degradation in Salesforce's performance.

Sundus Ajmal

AWS Cloud Engineer at Accenture

For more quotes and insights, download the Salesforce Sales Cloud report

Room For Improvement

IFS Cloud Platform requires usability, integration, and support improvements, along with enhanced customization, AI, and simplified user experience.

Salesforce Sales Cloud needs simplified functionality, improved UI, better integration, more customization, and enhanced performance, automation, and analytics.

There is not much available online, and the documentation availability is on the lower side compared to other products, especially Maximo.

reviewer2642043

Senior Director at a consultancy with 1,001-5,000 employees

For more quotes and insights, download the IFS Cloud Platform report

Compared to AWS, it is slower, which could be a hindrance.

Sundus Ajmal

AWS Cloud Engineer at Accenture

For more quotes and insights, download the Salesforce Sales Cloud report

Setup Cost

IFS Cloud Platform offers competitive pricing, best for large enterprises, with scalable value similar to SAP and Oracle.

Salesforce Sales Cloud is costly but offers extensive capabilities; price negotiation is advised for large-scale deployments.

No quotes available

For more quotes and insights, download the IFS Cloud Platform report

No quotes available

For more quotes and insights, download the Salesforce Sales Cloud report

Valuable Features

IFS Cloud Platform offers customizable pricing, robust integration, intuitive interface, and excels in enterprise management with adaptable features.

Salesforce Sales Cloud provides comprehensive CRM features, customizable tools, and integrations to enhance productivity, reporting, and sales management.

There are fewer fields on the user screen compared to other products.

reviewer2642043

Senior Director at a consultancy with 1,001-5,000 employees

For more quotes and insights, download the IFS Cloud Platform report

Its easy-to-navigate interface aids in delivering clear vision and organization, especially for sales and business management.

Sundus Ajmal

AWS Cloud Engineer at Accenture

For more quotes and insights, download the Salesforce Sales Cloud report

Categories and Ranking

IFS Cloud Platform

Ranking in CRM

21st

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Customer Experience Management (7th), Field Service Management (2nd), Help Desk Software (11th), ERP (13th), Activity Based Costing Software (7th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (6th), IT Asset Management (10th), IT Service Management (ITSM) (10th), License Management (3rd)

Salesforce Sales Cloud

Ranking in CRM

1st

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

114

Ranking in other categories

Opportunity Management (1st), Sales Force Automation (1st), Conversation Intelligence Software (2nd)

Mindshare comparison

As of May 2025, in the CRM category, the mindshare of IFS Cloud Platform is 0.5%, up from 0.4% compared to the previous year. The mindshare of Salesforce Sales Cloud is 8.6%, down from 10.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM

Featured Reviews

Brendan Fisher

IFS Applications Consultant at Zest Business Process Management Ltd

Robust, customizable, and modern

IFS is a very large and complex software, and implementation of IFS can be challenging and may lead to a difficult lengthy project. It can take between 12 and 24 months in some cases to deploy. I have found that not all clients are fully aware of how big the task is that they're undertaking when they make a decision to move to software like this. Companies need to be more aware of the complexity of an ERP implementation project and while I fully recommend moving to IFS, it is not easy and does require business change when adopting an ERP solution. New features are a difficult ask - I work across multiple industries and everyone would probably choose a different feature. Maybe BIM in Construction or Customs link-ups for importers/exporters.

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Richard Mottershead

Enterprise Architect at a non-profit with 501-1,000 employees

Infinitely customizable, good end-to-end sales and customer management processes but lacks good documentation

Essentially, it's the CRM solution for managing customers and leads. The features that had the most significant impact on our sales efficiency include flexibility, regular updates, and very good end-to-end sales and customer management processes. AI and machine learning are on the agenda for next year. Initially, it will be very silo-based, but eventually, we'll be integrating MIBI data into our solution. Sales Cloud's reporting and analytics capabilities influenced our sales strategy quite a lot. We can build every report as a dashboard, and there are various sorts of things. We are using Tableau as our MIBI analytic solution, which is also owned by Salesforce these days.

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Manufacturing Company

10%

Energy/Utilities Company

Financial Services Firm

Educational Organization

72%

Computer Software Company

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IFS Applications?

Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users.

See all answers

What is your experience regarding pricing and costs for IFS Applications?

The product is reasonably priced. The costs are justified by the value provided, considering the comprehensive features and minimal need for customization. I rate the pricing a seven out of ten.

See all answers

What needs improvement with IFS Applications?

I am not able to recall much about batch. Documentation-wise, they need more. There is not much available online, and the documentation availability is on the lower side compared to other products,...

See all answers

What do you like most about Salesforce Sales Cloud?

The features of Sales Cloud most useful for testing and running email campaigns are highly valuable.

See all answers

What needs improvement with Salesforce Sales Cloud?

Improving system performance and processing speed would enhance productivity and allow for even smoother workflows according to my view. Additionally, introducing faster data retrieval and real-tim...

See all answers

What is your primary use case for Salesforce Sales Cloud?

My primary use case for Salesforce is to streamline sales strategies, define key sales parameters, and manage focus areas effectively. I leverage Salesforce to record, track, and optimize our sales...

See all answers

Comparisons

SAP ERP vs IFS Cloud Platform

Compared 20% of the time

Microsoft Dynamics 365 Business Central vs IFS Cloud Platform

Compared 11% of the time

IBM Maximo vs IFS Cloud Platform

Compared 11% of the time

SAP S/4HANA vs IFS Cloud Platform

Compared 11% of the time

ServiceNow vs IFS Cloud Platform

Compared 7% of the time

More IFS Cloud Platform Competitors

Microsoft Dynamics CRM vs Salesforce Sales Cloud

Compared 28% of the time

SAP CRM vs Salesforce Sales Cloud

Compared 27% of the time

Oracle CX Sales vs Salesforce Sales Cloud

Compared 6% of the time

Oracle CRM vs Salesforce Sales Cloud

Compared 4% of the time

Siebel CRM vs Salesforce Sales Cloud

Compared 4% of the time

More Salesforce Sales Cloud Competitors

Product Reports

Buyer's Guide

IFS Cloud Platform

April 2025

Download IFS Cloud Platform product report

Buyer's Guide

Salesforce Sales Cloud

April 2025

Download Salesforce Sales Cloud product report

Also Known As

IFS Applications, Assyst, IFS Cloud

Sales Cloud, SFDC, Salesforce

Overview

IFS is the world’s leading provider of Industrial AI and enterprise software for hardcore businesses that make, service, and power our planet. Our technology enables businesses which manufacture goods, maintain complex assets, and manage service-focused operations to unlock the transformative power of Industrial AI™ to enhance productivity, efficiency, and sustainability. Industrial AI is IFS.ai.

IFS Cloud is a fully composable AI-powered platform, designed for ultimate flexibility and adaptability to our customers’ specific requirements and business evolution. It spans the needs of Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Supply Chain Management (SCM), Information Technology Service Management (ITSM), and Field Service Management (FSM). IFS technology leverages AI, machine learning, real-time data and analytics to empower our customers to make informed strategic decisions and excel at their Moment of Service™.

IFS

Salesforce Sales Cloud is a comprehensive CRM platform designed for efficient lead management, sales forecasting, and customer engagement, offering extensive customization and cloud-based accessibility.

Aimed at enhancing business efficiency, Salesforce Sales Cloud supports core business processes like CRM, lead and opportunity management, sales forecasting, and customer engagement. Its robust integration capabilities allow seamless connectivity with ERP systems and various applications. The platform offers pipeline tracking, process automation, and advanced sales cycle management. Users appreciate its cloud-based accessibility, allowing teams to operate remotely and manage sales operations effectively. However, users highlight concerns about its complexity, cost, and the need for a more intuitive interface.

What features does Salesforce Sales Cloud offer?

Customization: Tailor the CRM to meet specific business requirements.
Robust Reporting: Comprehensive analytics and data insights.
Lead Management: Efficiently manage and convert leads.
API Integration: Seamless connectivity with multiple applications.
Cloud Accessibility: Work from anywhere with cloud-based access.

What benefits should be evaluated in Salesforce Sales Cloud reviews?

Enhanced Productivity: Streamline sales processes with automation.
Improved Collaboration: Facilitate team coordination and client engagement.
Accurate Forecasting: Make informed decisions with reliable sales forecasts.
Flexibility: Accommodate diverse industry needs with ease.
Legacy System Integration: Efficiently update and integrate with existing systems.

Salesforce Sales Cloud is widely implemented across industries such as finance, healthcare, and retail, supporting sales teams in tracking and managing sales operations. Its use extends to reporting, collaboration, and enhancing client interactions, allowing companies to tailor Salesforce to meet industry-specific requirements efficiently.

Salesforce

Sample Customers

China Airlines, Electrolux Group, Babcock, Cimcorp, Sky, Multiplex, Veolia.

Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group

Buyer's Guide

IFS Cloud Platform vs. Salesforce Sales Cloud

April 2025

Free Report: IFS Cloud Platform vs. Salesforce Sales Cloud

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