MSP360 Backup vs iDrive comparison

IDrive Inc. and MSP360 are both solutions in the Cloud Backup category. IDrive Inc. is ranked #25 with an average rating of 9.0, while MSP360 is ranked #43. IDrive Inc. holds a 0.8% mindshare in CB, compared to MSP360’s 1.5% mindshare. Additionally, 100% of IDrive Inc. users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

iDrive

Read 2 iDrive reviews

1,654 Views
1,654 Comparison Views

100% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

5,475 Views
2,683 Comparison Views

100% willing to recommend

iDrive

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

MSP360 Backup and iDrive are competitors in the data backup market. MSP360 has advantages in enterprise integration, while iDrive offers better features and usability.

Features: MSP360 Backup offers advanced scheduling, customizable backup plans, and integration with popular cloud services. iDrive provides continuous data protection, real-time synchronization, and a robust mobile backup platform. MSP360 focuses on customization, especially for larger data environments, and iDrive provides a universal backup solution.

Ease of Deployment and Customer Service: MSP360 Backup's installation process is straightforward, with extensive documentation and dedicated technical support. iDrive offers a simpler cloud-based deployment and accessible support, which is beneficial for small businesses.

Pricing and ROI: MSP360 Backup offers flexible pricing for enterprises, cost-effective for bulk licensing, with higher initial setup expenses. iDrive presents competitive pricing with free basic plans and inclusive service, appealing to individuals and small businesses.

To learn more, read our detailed MSP360 Backup vs. iDrive Report (Updated: August 2026).

Buyer's Guide

MSP360 Backup vs. iDrive

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iDrive

Ranking in Cloud Backup

25th

Average Rating

9.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

MSP360 Backup

Ranking in Cloud Backup

43rd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (55th), Disaster Recovery (DR) Software (31st), MSP Backup (6th)

Mindshare comparison

As of August 2026, in the Cloud Backup category, the mindshare of iDrive is 0.8%, down from 1.0% compared to the previous year. The mindshare of MSP360 Backup is 1.5%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Mindshare Distribution
Product	Mindshare (%)
iDrive	0.8%
MSP360 Backup	1.5%
Other	97.7%

Cloud Backup

Featured Reviews

reviewer2539458

President at a financial services firm with 51-200 employees

Offers lot of storage space, and you can set up several different types of backups

I’ve had some issues with iDrive. I don’t have an updated version of Windows, so that might have something to do with it. I’m running a 2018 version of Windows 10, and I haven’t had any issues with Acronis. But I have had issues with iDrive, though they do seem to fix issues, but more slowly. It would be nice if iDrive could do what Acronis does and be able to do local disk images. Instead, the only local backup they do is a file backup. I’ve had issues like the scheduler mysteriously erasing my settings. I have to babysit it and make sure it’s doing the backups regularly because sometimes when they do updates, it scrambles my backup settings. I found out later that it hasn’t been doing backups for a few days, which is annoying. The email updates were another issue I had. It was giving me email updates for successful backups, and I don’t need my inbox full of those messages. And now I told them, I need an email message when the thing’s not running. But it doesn’t work that way.

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"iDrive will keep up to 30 versions of a file."

"The encryption process is the most useful part of using iDrive for data security. I also use the background backup feature which helps me to clone and conduct computer backup. These features are very reliable, especially when restoring images from damaged servers. But I don't use the real-time backup feature; I always use the scheduled backup."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"The initial setup is very easy. It's not overly complex."

"The solution is easy to access and handles things efficiently."

"Provides connectivity to a lot of different cloud storage solutions."

More MSP360 Backup pros

Cons

"I’ve had issues like the scheduler mysteriously erasing my settings. I have to babysit it."

"The disadvantage of using real-time backup in iDrive is that it significantly impacts server performance, causing considerable speed issues. The archiving process needs improvement along with the management of bandwidth and CPU. There should also be more options for creating conditions to manage the workload of the environment, making the system easier to balance."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"The other issue is that I don't like the implementation of the SQL backup."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The product could be more user-friendly."

More MSP360 Backup cons

Pricing and Cost Advice

"According to our evaluation done five to seven years ago, iDrive is cheap and it covers a lot of our needs."

"We have a very good return on investment."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"Its pricing needs improvement."

"It provides a good cost savings compared to our previous cloud backup."

"Pricing is reasonable although can be quite a large upfront cost."

"The solution is expensive."

"I rate the price of MSP360 Backup a seven out of ten."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Comms Service Provider

18%

Construction Company

13%

Financial Services Firm

12%

Non Tech Company

Construction Company

14%

Financial Services Firm

13%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for iDrive?

The pricing’s really good for the amount of backup space you get. I get five terabytes. I think it’s, like, eighty bucks a year, something like that.

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What needs improvement with iDrive?

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What advice do you have for others considering iDrive?

Overall, I would rate it a nine out of ten.

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Compared 3% of the time

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Compared 3% of the time

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Product Reports

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Cloud Backup

August 2026

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MSP360 Backup

August 2026

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Also Known As

No data available

Cloudberry Backup

Overview

iDrive is a reliable and user-friendly cloud storage solution that securely stores and backs up important files and data. With efficient backup and restore capabilities, seamless syncing across devices, and robust security measures, iDrive is expertly designed for personal and business use. Users appreciate its ease of use and the ability to access files from multiple devices, making it a valuable tool for efficient data management.

IDrive Inc.

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

Sample Customers

1. BMW 2. Audi 3. Mercedes-Benz 4. Volkswagen 5. Ford 6. General Motors 7. Toyota 8. Honda 9. Nissan 10. Hyundai 11. Kia 12. Volvo 13. Jaguar Land Rover 14. Porsche 15. Subaru 16. Mazda 17. Mitsubishi 18. Fiat Chrysler Automobiles 19. Tesla 20. Peugeot 21. Renault 22. Citroën 23. Skoda 24. Seat 25. Mini 26. Bentley 27. Rolls-Royce 28. Lamborghini 29. Aston Martin 30. Ferrari 31. Maserati 32. Alfa Romeo

StratX

Buyer's Guide

MSP360 Backup vs. iDrive

August 2026

Free Report: MSP360 Backup vs. iDrive

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