

SailPoint Identity Security Cloud and Idira Secure Cloud Access compete in the realm of identity governance and secure access management. Users generally favor SailPoint for its governance capabilities, easier integration, and feature-rich offerings, which is often seen as superior to Idira's focus on secure access and auditing.
Features: SailPoint includes mature certification and governance modules with seamless integrations, excelling in provisioning, automation, and compliance. It offers valuable out-of-box connectors and lifecycle management features. Idira places emphasis on secure-control auditing and temporary access management, providing Just-in-Time access which is beneficial for managing privileged roles.
Room for Improvement: SailPoint users suggest improvements in reporting, reducing configuration complexity, and costs, as well as enhancing AI functionalities and simplifying connectors. Idira's challenges include high initial setup costs, complex licensing, and the need for better integration guidance and user-friendly policy management interfaces. Customers also desire simplified real-time monitoring and deployment.
Ease of Deployment and Customer Service: SailPoint offers flexible deployment across on-premises, public, and hybrid clouds, and scores high on customer service due to strong technical support. Idira supports hybrid models with a focus on private clouds but might not match SailPoint's deployment ease. Idira provides robust support yet customers seek faster service and better guidance.
Pricing and ROI: SailPoint is often perceived as expensive but seen as an investment with strong compliance and governance ROI, automation reduces operational costs significantly. Idira offers cost-effective features for large enterprises but faces challenges with complex pricing and integration costs that deter smaller businesses, positioning SailPoint as offering long-term value, while Idira aligns well with large-scale enterprise security needs.
We have reduced approximately 70 to 75 percent of our time when accessing resources through CyberArk Secure Cloud Access.
Additionally, we have money saved in the long run on infrastructure costs.
I have seen a return on investment; from a security point of view, it helps us in terms of time as well as manpower.
They adhere to SLAs, and most issues are resolved effectively.
As long as you have a license from them, the support is available during deployment.
They are helpful and provide enterprise-level support with knowledgeable engineers and ample documentation, especially during setup and critical issue handling.
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Sometimes, the support is slow, and they often suggest resorting to expert services.
Technical support is very good.
If you have a small to medium-sized enterprise, you can typically complete your deployment in roughly a week.
When it comes to performance, I am definitely satisfied with CyberArk Secure Cloud Access on the IT estate.
Ensuring that users can only access servers with the proper multi-factor authentication and manager approval.
The solution scales well as long as we provide the necessary resources.
The solution is scalable and can be upgraded to accommodate increased user counts.
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
The platform achieves strong uptime and stability amongst enterprise-level security.
If CyberArk Secure Cloud Access is down, you cannot access anything, which is a double-edged sword.
The stability from a security perspective is quite good.
IdentityIQ deserves a rating of 12 out of ten for stability.
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
It is important for critical support to respond within fifteen to twenty minutes to minimize business impact.
You need to understand every component because the least mistake results in being completely locked out of the system.
More guided deployment wizards, better automated onboarding templates, improved UI/UX experiences, simplified policy management, and enhanced reporting and troubleshooting would be beneficial.
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
We have also put our enhancement request, and the SailPoint team has accepted that the feature is not available and plans to include it going forward.
I am not directly involved in pricing aspects, but I am aware that CyberArk is considered costly compared to other products.
The setup cost initially will be higher as it needs to be integrated with different applications that the organization has.
The pricing for CyberArk Secure Cloud Access is quite high, especially the initial implementation cost, as it requires skilled engineers for deployment, configuration, and integration with various tools.
SailPoint is cheaper than ServiceNow, which is very expensive.
The pricing of SailPoint could be better.
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
The solution provides robust security features essential for financial and banking sectors to avoid network and connectivity issues or security breaches.
Dynamic role-based access helps you identify which user is accessing what, with what device, at what time, and the level of access the person has for doing what they are doing.
This new approach is particularly effective for dynamic environments where traditional PAM requires significant effort to detect accounts, onboard accounts, and provide access rights.
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
From a project management point of view, the tool supports audit success with features to segregate permanent and contractor employees, integrate with HR systems, and indicate other sources for contractors.
| Product | Mindshare (%) |
|---|---|
| SailPoint Identity Security Cloud | 8.9% |
| CyberArk Secure Cloud Access | 3.3% |
| Other | 87.8% |

| Company Size | Count |
|---|---|
| Small Business | 7 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 21 |
| Midsize Enterprise | 8 |
| Large Enterprise | 43 |
CyberArk Secure Cloud Access improves security with its dynamic role-based access and efficient management of private keys, minimizing security risks and enhancing user experience in demanding cloud environments.
CyberArk Secure Cloud Access is designed for lightweight deployment, offering high availability and robust security features. Its seamless integration with SIEM enhances user experience, while private key management reduces manual entry dependency. Comprehensive audit trails and visibility facilitate monitoring and risk reduction in CI/CD environments. Despite its robust capabilities, on-premises deployments can be complex, requiring improvements in customization and real-time monitoring features. Expanding availability across various clouds, especially in compliance-focused regions like India, is necessary to address AI challenges and hybrid multicloud needs.
What are the Key Features of CyberArk Secure Cloud Access?
What Benefits and ROI Can Users Expect?
CyberArk Secure Cloud Access is widely implemented in industries requiring robust privileged access management, governance, and auditing. It provides valuable insights into access details and actions, aiding organizations in managing access within secure environments. With extensive use in identity management across major cloud platforms, it supports tracking changes and permissions, crucial for cybersecurity operations in complex network and cloud infrastructures.
SailPoint Identity Security Cloud is known for its user-friendly interface, high-level automation, and a wide range of pre-built connectors, making it flexible for workflow customization and robust identity lifecycle management with AI integration.
SailPoint Identity Security Cloud provides strong security features such as provisioning and certification, enhanced by AI and machine learning. It effectively manages user access, roles, and governance across environments. The platform offers scalability, comprehensive documentation, and seamless integration with third-party solutions. Despite its high cost and complex configuration, it is designed to meet enterprise needs in application provisioning, access management, and lifecycle management. Cloud and on-premises deployments are supported.
What are the key features of SailPoint Identity Security Cloud?
What benefits can users expect when evaluating SailPoint Identity Security Cloud?
SailPoint Identity Security Cloud is employed across industries for application provisioning and identity access management, supporting onboarding, offboarding, and role management. It addresses the needs of cloud and on-premises environments, providing centralized control and compliance assistance for account administration in enterprises.
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