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IDERA Uptime Infrastructure Monitor vs NETSCOUT InfiniStreamNG comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IDERA Uptime Infrastructure...
Ranking in Network Monitoring Software
86th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
5
Ranking in other categories
IT Infrastructure Monitoring (72nd)
NETSCOUT InfiniStreamNG
Ranking in Network Monitoring Software
73rd
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of IDERA Uptime Infrastructure Monitor is 0.5%, up from 0.1% compared to the previous year. The mindshare of NETSCOUT InfiniStreamNG is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
NETSCOUT InfiniStreamNG0.5%
IDERA Uptime Infrastructure Monitor0.5%
Other99.0%
Network Monitoring Software
 

Featured Reviews

Nafiu Garba - PeerSpot reviewer
Special Assistant to the Governor ICT COO at a tech services company with 201-500 employees
It offers different licensing types that allow you to extend the services to clients; it lets you look into device performance and optimization and helps apply best practices
What I like best about IDERA Uptime Infrastructure Monitor is that it offers different licensing types. Hence, it allows my organization to extend the services to clients and not just use the solution within the organization. My organization can leverage IDERA Uptime Infrastructure Monitor to learn more about how clients perform because the solution lets you monitor and optimize devices and apply best practices.
Michael Gideon Genita - PeerSpot reviewer
Associate System Engineer at SMS Global Technologies, Inc.
Easy to set up with good documentation and helpful support
I'm using it for a customer The packet flow switch is the most valuable aspect of the solution.  It's an easy product to set up. We can scale the solution if we need to. It's stable.  The documentation is well-written and quite useful. It's compatible with other products.  Under the pocket flow…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"My organization can leverage IDERA Uptime Infrastructure Monitor to learn more about how clients perform because the solution lets you monitor and optimize devices and apply best practices."
"Customer Service: 5 stars! Excellent. Technical Support: 5 stars! Excellent."
"Easy to setup and begin monitoring."
"Now with the features given through up.time we have over 300 + monitors constantly checking every environment that we have and also checking databases for errors."
"It has cut our group's troubleshooting time down significantly, e.g., depending on the issue, what would normally take maybe a couple of hours will now take minutes."
"The ability to troubleshoot customers' connectivity has been very beneficial."
"We have seen a lot of return on investment: We have been able to recover radios in the field, we know exactly what is going on, we cut down fines from the service commission, and we have seen a measurable decrease in mean time to know, cutting troubleshooting down by days as we can now see the issues."
"The packet flow switch is the most valuable aspect of the solution."
"The technical support is really good. They will go above and beyond, if you are running into a problem. You can go to a sales engineer, who will engage technical support to help you out."
"Because we are doing proactive monitoring instead of reactive, the end users don't even see that there is something wrong."
"When we have mobile operators who are signal partners, where one is the roaming host and another is the roamer, we are able to see their traffic. Their packets are able to detect if any faults to develop, and at what point they fail."
"It is very rock solid, and we hardly have any hardware issues."
 

Cons

"What I want to improve in IDERA Uptime Infrastructure Monitor is the community aspect, where IDERA would provide customers with updates on functionalities, what comes next, what IDERA Uptime Infrastructure Monitor upgrades would be released, etc. I also want the sustainability of IDERA Uptime Infrastructure Monitor to improve."
"Maintenance windows need to be streamlined."
"While you can restrict particular users to only see subsets of the reports, it isn't as easy as it could be."
"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM."
"The NetFlow Collectors could handle more flows per minute."
"I'd like them to make the product more user-friendly."
"There is a timeout feature that we have been asking for awhile."
"The solution is not great, but it is not bad."
"The scalability has some limitations and quirks to it. I would like to be able to upgrade rather than replace the whole thing."
"The monitoring and reporting tool needs improvement. Users want more information, such as the level of detail when doing a packet analysis. They want more detail to be able to isolate down to a specific point."
"Sometimes, we can't access it."
 

Pricing and Cost Advice

"I'm based in Nigeria, and the conversion rate affects the pricing for IDERA Uptime Infrastructure Monitor, but globally, pricing is reasonable. I'm rating pricing for the solution seven on a scale of one to ten."
"I would like it to be more scalable with less spend."
"The price is a little high."
"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."
"This product could be cheaper."
"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."
"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."
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Top Industries

By visitors reading reviews
Construction Company
23%
Comms Service Provider
20%
Financial Services Firm
11%
Computer Software Company
5%
Manufacturing Company
16%
Financial Services Firm
12%
Construction Company
11%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Midsize Enterprise1
Large Enterprise8
 

Also Known As

IDERA UIM, uptime software up.time
InfiniStreamNG, NETSCOUT ISNG, Infinistream
 

Overview

 

Sample Customers

TeleComputing; Manitoba Hydro; Blevins Inc.; City of Malmö
U.S. Department of Defense
Find out what your peers are saying about IDERA Uptime Infrastructure Monitor vs. NETSCOUT InfiniStreamNG and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.