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Identity Manager by One Identity vs Tools4ever Password Management comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Identity Manager by One Ide...
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
192
Ranking in other categories
User Provisioning Software (1st), Identity Management (IM) (1st), Identity Governance Administration (IGA) (1st)
Tools4ever Password Management
Average Rating
8.4
Reviews Sentiment
7.7
Number of Reviews
3
Ranking in other categories
Enterprise Password Managers (29th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Identity Manager by One Identity is designed for Identity Governance Administration (IGA) and holds a mindshare of 11.3%, down 12.7% compared to last year.
Tools4ever Password Management, on the other hand, focuses on Enterprise Password Managers, holds 1.0% mindshare, up 0.1% since last year.
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
Identity Manager by One Identity11.3%
SailPoint Identity Security Cloud25.9%
Saviynt Identity Cloud14.8%
Other48.0%
Identity Governance Administration (IGA)
Enterprise Password Managers Mindshare Distribution
ProductMindshare (%)
Tools4ever Password Management1.0%
Azure Key Vault13.8%
AWS Secrets Manager12.9%
Other72.3%
Enterprise Password Managers
 

Featured Reviews

Neha Chhangani - PeerSpot reviewer
Business Analyst at a startup based organization
Centralized identity governance has automated lifecycle management and simplifies compliance
One Identity Manager could be improved by making the initial setup and configuration simpler, especially for complex workflows and integrations. The user interface and reporting dashboards could also be more modern and intuitive with better out-of-the-box analytics. Additionally, clearer documentation and faster implementation guidance would help organizations get value more quickly. One specific challenge my team encountered was the complexity during initial configuration, especially when setting up custom workflows and role models which required more time and expertise. We also felt that out-of-the-box reports and dashboards are limited, and more customizable real-time analytics would be helpful. Better documentation and guided setup wizards would make adoption easier, particularly for teams new to identity governance tools. One improvement I think One Identity Manager needs is the enhanced self-service experience. The end-user self-service portal could be more intuitive with clearer guidance for access requests and password resets. Additionally, while integrations are solid, deeper cloud-native connectors and API-driven automation would help in hybrid and multi-cloud environments. A more responsive mobile interface or dedicated app for approvals and tasks would help managers who are often on the go. One more improvement is the built-in predictive insights or trend dashboards around access patterns and risk could improve proactive governance. More descriptive error messages and in-tool troubleshooting tips during setup configuration would reduce dependency on external documentation or support.
it_user32079 - PeerSpot reviewer
Regional Head IM Security NAM at a consultancy with 1,001-5,000 employees
Reduced calls to the Service Desk for password resets but it does need a deployment mechanism
The availability to use a web portal Reduced calls to the Service Desk for password resets. They could include a deployment mechanism. I've used it for four years. No issues with deployment. No issues with stability. No issues with scalability. Customer Service: Very good. Technical…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have reduced about 60 percent of our help desk calls, especially for onboarding and simple tasks that do One Identity automation."
"The policy and role management features are superb. If you have a customer who is willing to go somewhere with role management, then the possibilities are endless with the product. It is well-structured, and the architecture is well-defined."
"One Identity Manager is very efficient for a limited amount of users, and it is easy to use and handle."
"I like the solution since it is very flexible, and I can basically do everything that I like and need with it."
"It brings simplicity into complex matters."
"From an end-user perspective, it is very easy to use."
"The business role management feature is pretty good because we have a lot of dynamic roles, and you can configure it with the filters."
"I like the customer-facing portal because it is simple to use for end users."
"Customer Service: Very good. Technical Support: Excellent."
"It’s an excellent solution, with great security."
"Easy to enter and track licensing, a history of successful and failed attempts, easy for the users, and low cost."
 

Cons

"The system role manager, or some of the roles that are inside Identity Manager, are limited to one user. It would be more flexible if these responsibility roles could be attached to many people."
"There are a few areas for improvement, as no product is ever completely comprehensive. While the product features are rich, the user interface could be modernized, and initial configuration may be complex for organizations new to identity governance."
"Perhaps support could be improved. The knowledge base articles and wiki resources we currently use may not be applicable in every situation, as they often depend on the specific inputs or problems presented by users."
"The policy and role management features are a bit hard to scale. The whole model for who can do what and how to set it up is not so well-governed for a larger organization. The demos are always shown for a 100 or a 1000 people, but when it is a large number, it is quite difficult to maintain."
"The performance could be better. I also think One Identity could improve its documentation for developers. Many of One Identity's features aren't fully documented. We don't have enough information on how to use them."
"Visually, I would like it to be more user-friendly."
"To improve Identity Manager by One Identity, the web portal could get some enhancement to make it easier to use, more user-friendly, and intuitive, and the performance could also be improved, especially on the large SQL datasets."
"Having new features for web developers in the One Identity Manager shop is an area for improvement. Another area for improvement in the tool is its ServiceNow connection as ServiceNow is a major ITSM system player, but the current out-of-the-box feature proposed by One Identity Manager can only make simple incident requests to the system. My company is now in full ICL design, so it prefers for all concerns or requests to be sent properly to ServiceNow, so my company can have better control over the incident requests and be able to sort those out. The tool fits all my needs today, except for the ServiceNow connector. That's the only additional feature I'd like to see in the next release of One Identity Manager."
"They could include a deployment mechanism."
 

Pricing and Cost Advice

"We pay yearly and per active user. One of the reasons that we chose One Identity Manager is because of the pricing. It is reasonable and affordable compared to other products which we considered before choosing this solution for the company."
"It was okay for us. It was not too much for us. It was nearly the same as other products. It was not expensive."
"It is cost-effective. I do not know about the other regions, but here in the Middle East, the competitors are almost double the price."
"Pricing depends on licensing models, such as per-user licensing and feature-based pricing. Additional models like governance, provisioning, and reporting increase costs."
"The price of One Identity Manager is cheaper than SailPoint."
"One Identity Manager is expensive."
"It's not cheap, but the pricing is okay. Other applications cost about the same."
"We are using a self-built solution. It would cost too much to get that up to the standard of what we need. In the long-term, it is cheaper to buy a solution that has what we need. Though, we are still running the previous solution, as we are still in the implementation phase."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
20%
Financial Services Firm
10%
Construction Company
8%
Comms Service Provider
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business119
Midsize Enterprise34
Large Enterprise128
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for One Identity Manager?
As an end-user, I do not have in-depth knowledge of the pricing and setup costs, but I believe the organization should plan and implement integration services during deployment. Overall, it has pro...
What needs improvement with One Identity Manager?
The current version of the IT shop or the web portal is a little cumbersome, especially for non-technical users, and I think improving that and making it more user-friendly would be a huge leap for...
What is your primary use case for One Identity Manager?
My main use case for Identity Manager by One Identity is account lifecycle, governance of groups, and attestations. I onboard employees, give their birthright security groups, licensing, and then m...
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Also Known As

Quest One Identity Manager
Tools4ever Self Service Reset Password Management, SSRPM
 

Overview

 

Sample Customers

Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Colby-Sawyer College, Community Bank of Florida, Harrison College, Havas, Needham Bank, Northland International University, Pinellas County School District, Regina Catholic Schools
Find out what your peers are saying about One Identity, SailPoint, Omada and others in Identity Governance Administration (IGA). Updated: September 2026.
912,801 professionals have used our research since 2012.