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Icinga vs TruView comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Icinga
Ranking in Network Monitoring Software
10th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Server Monitoring (8th), IT Infrastructure Monitoring (14th), Cloud Monitoring Software (14th)
TruView
Ranking in Network Monitoring Software
68th
Average Rating
9.4
Reviews Sentiment
7.2
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of Icinga is 3.4%, up from 2.4% compared to the previous year. The mindshare of TruView is 0.1%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Claudio Kuenzler - PeerSpot reviewer
A free and time-saving product that helps to monitor servers and network devices
I use the product for server and network device monitoring. A team of five people is managing the solution, and around 50 people are using the solution in the organization Pro-active monitoring and alerting helped us to decrease downtimes of services. The apply rules feature saves a lot of time.…
MM
Monitors traffic, analyzes flows, tracks packets, and measures bandwidth across our network
We use TruView primarily for network performance analysis and monitoring. It helps us track traffic, flows, packets, and bandwidth to understand our network's condition and detect any anomalies or attacks. However, the product's age limits its advanced features for performance analysis. The main advantage lies in its low cost and reliable functionality, as we have a permanent license and do not require support. Real-time monitoring in TruView is somewhat limited, as there is a delay of about five minutes in data updates, making it less effective for immediate insights.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."
"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."
"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."
"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."
"An affordable solution for small organizations to do basic network monitoring."
"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."
"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."
"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."
"The most valuable feature for us was the ability to monitor sites and get a nice overview of all the data in a single view."
"We use TruView primarily for network performance analysis and monitoring. It helps us track traffic, flows, packets, and bandwidth to understand our network's condition and detect any anomalies or attacks. However, the product's age limits its advanced features for performance analysis. The main advantage lies in its low cost and reliable functionality, as we have a permanent license and do not require support. Real-time monitoring in TruView is somewhat limited, as there is a delay of about five minutes in data updates, making it less effective for immediate insights."
 

Cons

"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."
"The user interface should be improved."
"The solution lacks many features important to higher-level IT management and network support."
"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."
"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."
"The installation and configuration are very complex."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"One area that could be improved is the reporting features. In the version transformation from ten to eleven, the platform changed from a Windows-based platform to a Linux-based platform. As a result, the previous reporting feature using Crystal Reports was no longer available. Instead, we had to generate PDF dashboard reports, which were not as flexible."
"We have faced delays in data retrieval and the lack of support due to the product being out of service."
 

Pricing and Cost Advice

"It is cost-effective, and the return on investment can be very interesting because the price is low."
"The product is inexpensive compared to other DBM products."
"This is an open-source solution with paid support."
"We're using the free version of Icinga."
"The solution is free to use."
"The solution is cheap."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"It's an open-source solution."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Comms Service Provider
11%
Manufacturing Company
9%
Comms Service Provider
19%
Financial Services Firm
17%
Computer Software Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Icinga?
The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first.
What is your experience regarding pricing and costs for Icinga?
It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...
What needs improvement with Icinga?
There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...
What do you like most about TruView?
The most valuable feature for us was the ability to monitor sites and get a nice overview of all the data in a single view.
What is your experience regarding pricing and costs for TruView?
There are certain licensing costs. For example, if you use NetFlow, you need to purchase a license depending on the size of your connector. Similarly, for voice monitoring, you need a separate lice...
What needs improvement with TruView?
We have faced delays in data retrieval and the lack of support due to the product being out of service.
 

Comparisons

No data available
 

Also Known As

Icinga Cloud Monitoring
No data available
 

Overview

 

Sample Customers

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
FloraHolland, Miami-Dade Public Library System, Southeastern Freight Lines, Valdosta State University, Everett Clinic, Bioreference, Key Information Systems, ACER, Odeabank A.S.
Find out what your peers are saying about Icinga vs. TruView and other solutions. Updated: June 2025.
859,533 professionals have used our research since 2012.