We performed a comparison between IceWarp and Sophos Email Appliance [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Google, Microsoft, Zimbra and others in Email Applications."It has great communication capabilities for team chatting and web conferences."
"An effective, functional, very good tool for controlling resources."
"It's scalable and stable."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"IceWarp has multiple applications that are easy to use for many people."
"The groupware module is the most valuable feature."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"The solution's voice services work well for our company."
"Email encryption, because it fulfills our business needs."
"The ease of use and the security offered by the solution are its most valuable features. It also offers good information protection."
"The filtering aspect is the solution's most valuable feature."
"The solution is very easy to use, especially the cloud version which is very, very simple. There are some good templates already built-in, so we can just select the template, and you will get all the necessary functionality. The only one thing you have to do is point all your traffic in the cloud."
"The most valuable feature is the URL relay protection because it protects users from phishing attacks."
"The interface makes it really easy to administer and configure."
"This is a stable, scalable product that provides a reliable email protection layer."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"Reporting could have more options for users to customize desired results."
"There are a few issues with integration that need to be addressed; this would help make deployment easier for new users."
"There aren't enough advanced settings. They should offer more advanced options."
"More things need to be integrated into this device, like DLP, so we can have a complete solution in one box."
"In the next release of this solution, I would like to see more user awareness, such as information about phishing email attacks that have been prevented."
"The reporting functionality is in major need of improvement."
"In the advanced version, you have DLP, Data Loss Prevention, but when you buy the standard version, you don't have it."
Earn 20 points
IceWarp is ranked 6th in Email Applications with 15 reviews while Sophos Email Appliance [EOL] doesn't meet the minimum requirements to be ranked in Email Applications. IceWarp is rated 8.6, while Sophos Email Appliance [EOL] is rated 8.4. The top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". On the other hand, the top reviewer of Sophos Email Appliance [EOL] writes "An easy to use solution with reasonable pricing and good stability". IceWarp is most compared with Google Workspace, Zimbra Collaboration, Microsoft Exchange, Zoho Mail and KerioConnect, whereas Sophos Email Appliance [EOL] is most compared with .
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