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IBM Tivoli Access Manager [EOL] vs Ping Identity Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli Access Manager [...
Average Rating
8.0
Reviews Sentiment
3.8
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Ping Identity Platform
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
32
Ranking in other categories
Single Sign-On (SSO) (7th), Authentication Systems (9th), Data Governance (18th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (9th), Access Management (7th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
 

Featured Reviews

it_user711612 - PeerSpot reviewer
Senior Consultant at a insurance company with 1,001-5,000 employees
Reverse proxy provides central control over authentication and authorization.
It is a single product that caters for all the business needs throughout the organization. It provides a seamless integration that in turn encourages most of the applications to use the SSO features Reverse proxy is the most valuable feature as it provides central control over authentication and…
AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Single sign-on has simplified access while adaptive authentication protects complex user journeys
Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It provides greater feasibility, but it takes a very long time in terms of complete building. There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems. Additionally, issue troubleshooting can be difficult at times. Sometimes issues can be difficult to diagnose and require extensive technical expertise. There is also a very steep learning curve for administrative purposes and potential difficulties with offline authentication scenarios.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Verify feature: A push method which customers are going for."
"Tivoli Access Manager (or IBM Security Access Manager) is a fully featured web authentication, sso and authorization product."
"It is a very stable and good product."
"It provides good scalability and reliability, not to mention the overall availability of the service."
"Several SSO methods are supported out of box, federation based SSO (SAML / Oauth / OpenID etc) setup is easy, performance and scalability are very good, and the internal STS token service can be used for custom SSO tokens."
"Some of the valuable features are: Reverse proxy Protected object space Ease of integration Multiple and robust AuthN and AuthZ mechanisms built-in No single point of failure (SPOF)"
"It is a simple-to-deploy solution, with many features that are supported out-of-the-box without complicated setup."
"The combination of TAM with IDM in IBM Tivoli Identity Manager helped us to realize robust and secure authentication infrastructure in accordance with industry regulations and laws."
"PingID is very good, it's pretty stable as a product and we've never faced any issues, at least with the data applications integration, and the customers really like it."
"It offers robust features and customization options that justify the cost."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"People use the solution to secure their applications and authenticate particular processes."
"Setting up the infrastructure with Ping Identity Platform is very easy compared to other IAM products."
"Ping Identity Platform demonstrates strong stability, as it is not prone to bugs, with the development team consistently fixing issues, making it highly recommended by many clients."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"The most valuable feature is multifactor authentication."
 

Cons

"The pricing is always costly."
"I would rate the technical support a 6/10."
"The license model is pretty complex."
"Sometimes, there are long running support tickets (for 6-8 months) and that is unacceptable from the customer's point of view."
"The profiling element is incredibly robust, but also equally as complex, it requires an off-site course to be able to understand the context or the plethora of options available."
"Administration of the product can be improved a lot."
"It was complex for us as we have multiple domains."
"The whole product could be made into one suite instead of multiple components which are essentially a part of the same infrastructure."
"PingAccess can only have one token provider, and you cannot enable two different token providers simultaneously."
"They should promote more buyer's authentification, like a fingerprint or face recognition, something that's more convenient."
"We have encountered instances where it is not easy to do authentication."
"The management console needs to be improved. PingID should revise it."
"The product's community has certain shortcomings that require improvement."
"For external customers, they do have challenges, although there are solutions for that available, as well."
"One significant challenge was ensuring smooth user migration during system upgrades in Ping."
"From the improvement perspective, they could bring IGA capability, which right now they only have in their SaaS offering."
 

Pricing and Cost Advice

"The IBM prices are, as ever, extortionate, even with a business partnership, and high levels of discounts."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"The product is costly."
"The tool is quite affordable."
"Ping Identity Platform is not very expensive."
"The pricing is neither too expensive nor too cheap."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"Ping Identity Platform is not an expensive solution."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Construction Company
12%
Financial Services Firm
12%
Comms Service Provider
9%
Financial Services Firm
18%
Outsourcing Company
8%
Manufacturing Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise18
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise22
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for PingFederate?
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
What needs improvement with PingAccess?
The areas where I think PingFederate needs room for improvement include that the most significant area I would recommend is that things such as redirects still do not have majority of the applicati...
What is your primary use case for PingAccess?
The main use case for PingFederate is that we are maintaining the centralized single sign-on with DuroSengel and Carabras as the two main instances to review. If any application is hosted outside o...
 

Also Known As

Tivoli Access Manager, IBM Security Access Manager
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

Essex Technology Group Inc.
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about Okta, Microsoft, Cisco and others in Single Sign-On (SSO). Updated: August 2026.
912,801 professionals have used our research since 2012.