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IBM SevOne Network Performance Management (NPM) vs Pulseway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM SevOne Network Performa...
Ranking in Network Monitoring Software
34th
Ranking in Server Monitoring
18th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
IT Infrastructure Monitoring (34th), Log Management (38th), Cloud Monitoring Software (27th)
Pulseway
Ranking in Network Monitoring Software
51st
Ranking in Server Monitoring
19th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
6
Ranking in other categories
Remote Monitoring and Management (RMM) (14th)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.1%, up from 1.0% compared to the previous year. The mindshare of Pulseway is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
IBM SevOne Network Performance Management (NPM)1.1%
Pulseway0.6%
Other98.3%
Network Monitoring Software
 

Featured Reviews

reviewer1543041 - PeerSpot reviewer
Network monitoring engineer at a tech vendor with 10,001+ employees
Provides consistent infrastructure monitoring with excellent usability and support
The primary use case of IBM SevOne Network Performance Management (NPM) is network monitoring. It helps to maintain the infrastructure's availability and ensure that alerts are generated when needed The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability,…
Pieter Plas - PeerSpot reviewer
Owner at Beerepoot Automatisering B.V.
A solution with a great monitoring system and ability to control access remotely
The initial setup was straightforward. Deployment depends on the size of a customer. We make the customer in the enterprise server, and there is a download per customer for the installation package. We can also roll it out very easily, and when we install it on one or two systems, it explores the network for more systems. We can then fire a deployment package on the other systems. So in one hour, we can do a lot. Most of the time, 90% of the work is very easy, and the last 10% are the business-critical systems from a customer. Also, we manually install important customer systems, like special applications where we like to monitor specific services in the server itself.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool has given a great visibility of what is going on our network and has helped to troubleshoot network-related issues quickly and accurately."
"It provides accurate data, which is critical, and I also like the very quick real-time reporting with one-minute polling, as I can pull up graphs and charts very quickly."
"SevOne has rich API capabilities, giving us the flexibility to control what we collect and customize the collection, creation, and manipulation of now metrics as necessary."
"Given the ease of access to the information in a few clicks, the user base of the product has increased tremendously."
"SevOne is like a Swiss Army Knife."
"In summary, for our requirement, SevOne does pretty much what we ask and does it very well."
"The most valuable features for us are the huge number of network devices it can monitor."
"Our ROI is excellent."
"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."
"The setup is simple."
"They provide a lot of features; it's good and easy software."
"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
"It gives you remote control and has a mobile app."
"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."
"Using this platform has allowed us to reach and assist our remotely based clients, regardless of their location provided they have an internet connection."
"The solution has great workflow and server modules."
 

Cons

"There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting. That has to do with naming. It's minor."
"We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight."
"There is room for improvement in the integration with different vendors and the reporting capabilities."
"Continual UI improvements are needed to reduce number of clicks needed to produce a chart."
"I think that the downstream suppression could be improved."
"Some of the services and functionality are adapted for SevOne via open-source, and the cost is very high. For the price that they are asking, it cannot be justified."
"Would benefit with the addition of AI modules for proactive data insights."
"SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases."
"They have good technical support but it's not excellent."
"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."
"There are some bugs or glitches."
"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."
"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
 

Pricing and Cost Advice

"The tool is not expensive. We were able to negotiate with SevOne on pricing."
"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."
"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
"There are different options available for licensing, with the per-device option being more expensive but more flexible."
"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
"The pricing has been fair."
"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."
"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
13%
Manufacturing Company
11%
Comms Service Provider
6%
Construction Company
12%
Outsourcing Company
9%
Computer Software Company
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise45
No data available
 

Questions from the Community

What needs improvement with SevOne Network Data Platform?
There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...
What is your primary use case for SevOne Network Data Platform?
The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...
What advice do you have for others considering SevOne Network Data Platform?
To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...
Ask a question
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Also Known As

SevOne
No data available
 

Overview

 

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Dell, Canon, Siemens, Harvard University, Northwestern University
Find out what your peers are saying about IBM SevOne Network Performance Management (NPM) vs. Pulseway and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.