No more typing reviews! Try our Samantha, our new voice AI agent.

IBM Security Identity Governance and Intelligence vs Symantec Identity Governance and Administration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Security Identity Gover...
Ranking in User Provisioning Software
15th
Ranking in Identity Management (IM)
30th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Symantec Identity Governanc...
Ranking in User Provisioning Software
8th
Ranking in Identity Management (IM)
17th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
Identity Governance Administration (IGA) (9th)
 

Mindshare comparison

As of July 2026, in the User Provisioning Software category, the mindshare of IBM Security Identity Governance and Intelligence is 3.3%, up from 2.1% compared to the previous year. The mindshare of Symantec Identity Governance and Administration is 6.2%, up from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
Symantec Identity Governance and Administration6.2%
IBM Security Identity Governance and Intelligence3.3%
Other90.5%
User Provisioning Software
 

Featured Reviews

reviewer1830612 - PeerSpot reviewer
Head, Cybersecurity at a tech services company with 11-50 employees
We use the solution to ensure organizations conform to industry base certifications and best practices
We use the product to ensure organizations conform to industry base certifications and best practices and do not contradict their security policies within the base points they specify in the system, which are used to match everything against their governance use cases I think the product's most…
reviewer2183661 - PeerSpot reviewer
Managing Director at a consultancy with 1-10 employees
Has an easy initial setup process, but its technical support services need improvement
The product's technical support could be better. The integration project requires a lot of technical details, so we need to find it quickly and easily. There was a large community of knowledge in the past. We kept it together and got the results. The community that works around the particular technical issue is shrinking. It used to be a specialized community that would help with the process. These particular areas need improvement. Broadcom is still using a hybrid cloud model, with some workloads on-premises and some in the cloud. They must start with the cloud adoption and move as many workloads to the cloud as possible. The on-premises environment is becoming stable. They need to rebuild that cost and the software. The product's pre-sales, technical support, and installation could also improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the product to ensure organizations conform to industry base certifications and best practices and do not contradict their security policies within the base points they specify in the system, which are used to match everything against their governance use cases."
"This solution has a very good dashboard and the documentation is also very good, and life cycle management and governance are also good features in this solution."
"I would rate the price eight out of 10, with 10 as the best value for money."
"Lifecycle management, governance and documentation."
"This product has allowed me to take the repetitive tasks away from a person so the value of a person is better."
"The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements."
"The automated provisioning feature has been very key from an identity management point of view."
"Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture)."
"This solution was implemented for a Financial Client to automate account provisioning across various disparate systems (more than 80 systems across 5 countries)."
"The solution is easy to scale."
"Now it’s all automatic."
"It is flexible, reduces the costs of administration and increases accountability, improves security, and lowers help desk workloads."
 

Cons

"The solution is also a bit pricey for the Nigeria region."
"Self service center is not always easy to understand."
"I think improvements could be made in the self service center, making it easier for the user to understand."
"The interfaces need to be revamped. They are too antiquated."
"The development process to create this connector is not as easy as I would like."
"The initial setup was very complex. The product is just basically a conglomerate of a bunch of other products that were bought and pieced together."
"Yes, we encountered many product issues during deployment, and some were identified as product limitations."
"The product's technical support could be better."
"There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration."
"As far as improvements, the first thing I think CA needs to do is redesign the user interface; the functionality is good but the interface itself is not that user-friendly."
"We definitely had quite a few challenges getting up and running."
 

Pricing and Cost Advice

"I would rate the price eight out of 10, with 10 as the best value for money."
"The price is based on the number of users."
"The connector is free, and bundled with the product."
"The product has a good price in competition with another product with the same solution."
"Compared to other options, CA products are not that expensive."
"The price is flexible for our existing customers."
"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
"Pricing and licensing models are adequate and reasonable."
report
Use our free recommendation engine to learn which User Provisioning Software solutions are best for your needs.
902,894 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
15%
Financial Services Firm
13%
Government
13%
Insurance Company
8%
Construction Company
17%
Financial Services Firm
13%
Manufacturing Company
9%
Marketing Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise9
Large Enterprise45
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...
What is your primary use case for Symantec Identity Governance and Administration?
I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...
 

Also Known As

IGI, IBM Security Identity Manager, ISIM
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Overview

 

Sample Customers

E.ON Global Commodities
Acciona, Core Blox, DBS
Find out what your peers are saying about IBM Security Identity Governance and Intelligence vs. Symantec Identity Governance and Administration and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.