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IBM Security Identity Governance and Intelligence vs Symantec Identity Governance and Administration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Security Identity Gover...
Ranking in User Provisioning Software
14th
Ranking in Identity Management (IM)
30th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Symantec Identity Governanc...
Ranking in User Provisioning Software
9th
Ranking in Identity Management (IM)
23rd
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
Identity Governance Administration (IGA) (8th)
 

Mindshare comparison

As of March 2026, in the User Provisioning Software category, the mindshare of IBM Security Identity Governance and Intelligence is 2.4%, up from 2.1% compared to the previous year. The mindshare of Symantec Identity Governance and Administration is 5.6%, up from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
Symantec Identity Governance and Administration5.6%
IBM Security Identity Governance and Intelligence2.4%
Other92.0%
User Provisioning Software
 

Featured Reviews

reviewer1830612 - PeerSpot reviewer
Head, Cybersecurity at a tech services company with 11-50 employees
We use the solution to ensure organizations conform to industry base certifications and best practices
We use the product to ensure organizations conform to industry base certifications and best practices and do not contradict their security policies within the base points they specify in the system, which are used to match everything against their governance use cases I think the product's most…
reviewer2183661 - PeerSpot reviewer
Managing Director at a consultancy with 1-10 employees
Has an easy initial setup process, but its technical support services need improvement
The product's technical support could be better. The integration project requires a lot of technical details, so we need to find it quickly and easily. There was a large community of knowledge in the past. We kept it together and got the results. The community that works around the particular technical issue is shrinking. It used to be a specialized community that would help with the process. These particular areas need improvement. Broadcom is still using a hybrid cloud model, with some workloads on-premises and some in the cloud. They must start with the cloud adoption and move as many workloads to the cloud as possible. The on-premises environment is becoming stable. They need to rebuild that cost and the software. The product's pre-sales, technical support, and installation could also improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution has a very good dashboard and the documentation is also very good, and life cycle management and governance are also good features in this solution."
"Lifecycle management, governance and documentation."
"We use the product to ensure organizations conform to industry base certifications and best practices and do not contradict their security policies within the base points they specify in the system, which are used to match everything against their governance use cases."
"I would rate the price eight out of 10, with 10 as the best value for money."
"Through the centralization and automation of access management functions, and providing a baseline for identity and security analytics, we've improved our security."
"This product has allowed me to take the repetitive tasks away from a person so the value of a person is better."
"Using the implementation guide, I was able to implement the solution with ease."
"I feel the provisioning to be done well; the model offered is very good and customizable."
"It's a very useful tool that has improved our client's security, from day one."
"It is flexible, reduces the costs of administration and increases accountability, improves security, and lowers help desk workloads."
"Again, we haven't had any issues from a support perspective, once we've implemented it it's been very solid, people love it and we've saved a lot of money and time from the help desk perspective, so it's been a good investment."
"I would say the most valuable feature is provisioning where we are able to provide user access to all the resources they need in a uniform way that we can audit."
 

Cons

"The solution is also a bit pricey for the Nigeria region."
"I think improvements could be made in the self service center, making it easier for the user to understand."
"Self service center is not always easy to understand."
"The solution is a bit pricey for some regions."
"Symantec is only on-premises, not on the cloud."
"Identity manager is very complex and you must have the knowledge and skills required to use it."
"Multiple issues with stability of the provisioning servers."
"Customer Service: Good but more skilled people required according to geographical location."
"They should easier and better integration with other software."
"The product's technical support could be better."
"There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration."
"Customer Service: It's a little bit difficult to support. Technical Support: It's reasonable. The support is not the quickest to respond and does not have a mature process in terms of what logs must be gathered, and what to gather before raising a case."
 

Pricing and Cost Advice

"I would rate the price eight out of 10, with 10 as the best value for money."
"Compared to other options, CA products are not that expensive."
"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
"The price is flexible for our existing customers."
"The price is based on the number of users."
"The product has a good price in competition with another product with the same solution."
"Pricing and licensing models are adequate and reasonable."
"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
"The connector is free, and bundled with the product."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Government
13%
Construction Company
11%
Computer Software Company
9%
Marketing Services Firm
11%
Manufacturing Company
11%
Construction Company
11%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise9
Large Enterprise45
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...
What is your primary use case for Symantec Identity Governance and Administration?
I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...
 

Also Known As

IGI, IBM Security Identity Manager, ISIM
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Overview

 

Sample Customers

E.ON Global Commodities
Acciona, Core Blox, DBS
Find out what your peers are saying about IBM Security Identity Governance and Intelligence vs. Symantec Identity Governance and Administration and other solutions. Updated: March 2026.
885,286 professionals have used our research since 2012.