IBM Public Cloud vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM Public Cloud
Ranking in PaaS Clouds
9th
Average Rating
8.0
Number of Reviews
16
Ranking in other categories
IoT Platforms (5th)
Salesforce Platform
Ranking in PaaS Clouds
7th
Average Rating
8.2
Number of Reviews
82
Ranking in other categories
Mobile Development Platforms (3rd), Rapid Application Development Software (9th), Low-Code Development Platforms (6th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of June 2024, in the PaaS Clouds category, the mindshare of IBM Public Cloud is 2.2%, down from 4.4% compared to the previous year. The mindshare of Salesforce Platform is 3.6%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds
Unique Categories:
IoT Platforms
2.6%
Mobile Development Platforms
8.3%
Rapid Application Development Software
6.2%
 

Featured Reviews

Carlos Bittrich - PeerSpot reviewer
Jun 27, 2022
Reliable, easy to set up, and has helpful support
While they have about 99% of what we need, the only exception, perhaps, was the push notification feature that was discontinued. They delayed the replacement product. In the meantime, I decided to go to FCM on Google, for doing this part. The push notification functionality has ben reintroduced now with the Event Notifications service, I took a quick look at it but it doesn't seem the same . There are some things that I haven't investigated because of time, however, I know they have the features. The support and most communication is only english speaking. With Google, I can receive notes in Spanish, for example. My developers are not well versed in English. Right now, I am the one that does the escalation of problems. For me, it's not a problem, however, my developers don't have direct contact with IBM since they don't speak English. IBM is pushing a lot Kubernetes as runtime infrastructure. There is another alternative which is Cloud Foundry, which is much easier than Kubernetes. I had been using it a lot but it is now being deprecated by IBM. The alternative they are suggesting is called Code Engine, however, it's not as mature as the easy Cloud Foundry. I was using a demo version of MySQL. They announced, very loudly, that they had already a full production MySQL version so I tried to migrate to the full-blown and it didn't have all the features. I found an issue with the new product but they took about three months to resolve it. The mobile dashboard could be better. They don't have a responsive solution. For example, sometimes I get a note, "Okay. You are above the limit of usage of this service." I would like to go into my cell phone and not have a screen where I see just one-quarter of the screen. Their mobile front end needs improvement. This is something that they lack right now.
AK
Jul 7, 2022
Centralized information, highly customizable, and frequent updates
The Salesforce Platform is a massive-sized solution. It's a vast digital platform that you can place all your business processes on and you can make the best use of your data and your customer data all in one place. The large data that you can take out of it to base your decisions on, to know your…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a scalable product. You can scale it up and down."
"The most valuable feature of IBM Public Cloud is the AI integrations."
"An advantage of IBM Public Cloud is the bare metal server. We can take the bare metal server. It's not shared with anyone. We can deploy our applications without sharing them with anyone. That is an advantage of IBM Public Cloud."
"What I like most in IBM Public Cloud is how easy it is to create serverless functions. They are called IBM functions, but in AWS, they are called Lambda functions. Those are pretty standard, and another thing I like the most is that you have fewer restrictions on the amount of data you can transfer across those functions. IBM Public Cloud is way more flexible than AWS. I also like that IBM Public Cloud is pretty straightforward to integrate. As long as you have all the tools IBM provides you, getting everything up and running is straightforward."
"For non-complex applications, the IBM Cloud works fine and the price is much lower than the competitors."
"One of the features that I really like about IBM Cloud is the flexibility where you can order your own hardware."
"The beauty of cloud service providers, especially public cloud service providers, is that they are scalable every time when you need them because their payment model is pay-as-you-go."
"The price of IBM Cloud is most valuable for us. The service is personable and gives us a good rapport. I can't say it's the best, but it was enough for our needs."
"What functions we don't get out of Salesforce, we typically receive from third-party applications that extend the capabilities. We integrate a lot of different products with Salesforce."
"Scalability-wise, I rate the solution a ten out of ten...I rate Salesforce Platform's technical support a ten out of ten."
"It is a platform that allows you to get applications quickly to the end user in a secure way."
"Salesforce is cloud-based, so there's no installation involved. You simply log in using the provided organization login. There's no need for installation."
"The solution is very robust and easy to develop in."
"I like the reports and the dashboards. Since I'm a managing partner, I use the reports and dashboards to understand my team's contact management, opportunity management, and account management activities. We use Pardot for marketing campaigns."
"The solution's stability is fine. There are no issues with Salesforce's stability."
"The reporting tools are very solid."
 

Cons

"It could be more secure."
"They could improve on customizing reporting capabilities."
"They do not have a very good virtual network implemented, and the VPC is the most important feature that needs to be improved."
"Normally, for any cloud, we get a lot of information on the web, but that is missing in the case of IBM Public Cloud. We need some technical support documents. That is the only thing missing in IBM Public Cloud."
"The product should offer more computing, similar to Amazon."
"There is not a lot of support for this solution, which is something that needs to be improved."
"The solution needs to be more autonomous. It should let the DL go to allow for more jobs on the cloud. It could have a better interface as well."
"Recently, we just faced some issues with the operating system due to the end of life of CentOS 6...So, then the client wanted to try it out under AWS instead of IBM. In short, it has some complexities."
"A company needs to carefully consider how they set up Salesforce in order to ensure it benefits them."
"Reporting could be better. Reporting is Excel-based, and it has sucked since the inception of the company. That's why I was excited about the fact of them bringing MuleSoft into the fold and Tableau."
"It does need very specific resources to help deploy it and buy in from the users. It's one of those items it's pretty disruptive and if it's not deployed properly and if it doesn't get utilized efficiently, it won't be effective."
"Salesforce is a pretty cumbersome product. It's a product that you need to spend quite a bit of time customizing to your unique business model. Unless you have somebody in house that knows it really well, you're better off spending money with a consultant to get what you need."
"Their reporting needs to be improved. It should be easier. I don't know how, but it needs to be easier."
"The initial setup process was a complex thing to do because four different organizations were working together."
"I think the interface should be enhanced and more user-friendly."
"If you have resellers or distributors, you just need to figure out a way to set up the system in the backend. Since every company is different, it takes a little bit of time to figure that out."
 

Pricing and Cost Advice

"In order to be competitive, you have to commit to a contract for at least one year, but you pay a fixed monthly fee."
"IBM has a lesser price compared to other cloud service providers like Azure and AWS."
"Pricing is not as fair as Amazon or Azure."
"IBM Public Cloud is pretty cheap. They have an ongoing free tier that basically won't expire, so as long as your solution is small enough, you can have a test set that you can use for demos, which will cost you almost nothing."
"We are using the trial version of this solution, so we have not paid anything."
"It pretty much has a standard price. There is no hidden price with IBM Public Cloud."
"The price of IBM Cloud is very cheap compared to competitors AWS and Azure."
"The licensing fees are straightforward and predictable."
"The solution is a bit expensive."
"It is an expensive program."
"It is expensive."
"The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
"Pricing for the Salesforce Platform is too expensive."
"Pricing and license differ and depend on how much license you are purchasing from them."
"Salesforce does a user capacity analysis on a regular basis. For example, if you're not using certain areas, you may lose access. If you don't go in and quote and edit quotes, all of a sudden you may lose your rights to quote."
"Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
University
12%
Financial Services Firm
10%
Educational Organization
8%
Computer Software Company
16%
Financial Services Firm
12%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
What needs improvement with IBM Cloud?
The front end is not pervasive, so it is very difficult get the status of your current services or account from a mobile device.
What do you like most about IBM Public Cloud?
The most valuable feature of IBM Public Cloud is the AI integrations.
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

IBM Bluemix
Salesforce1, Force.com, Salesforce App Cloud
 

Learn More

 

Overview

 

Sample Customers

Uvionics Tech, Komsomolskaya Pravda, Alpha Modus, Inventive, Web Business Consulting, FindBrok, SilverHook Powerboats, United Way of Allegheny County
ADP
Find out what your peers are saying about IBM Public Cloud vs. Salesforce Platform and other solutions. Updated: May 2024.
789,291 professionals have used our research since 2012.