"It is easy to deploy what you need for the initial setup"
"For non-complex applications, the IBM Cloud works fine and the price is much lower than the competitors."
"What I like most in IBM Public Cloud is how easy it is to create serverless functions. They are called IBM functions, but in AWS, they are called Lambda functions. Those are pretty standard, and another thing I like the most is that you have fewer restrictions on the amount of data you can transfer across those functions. IBM Public Cloud is way more flexible than AWS. I also like that IBM Public Cloud is pretty straightforward to integrate. As long as you have all the tools IBM provides you, getting everything up and running is straightforward."
"It is a scalable product. You can scale it up and down."
"I've found the stability to be excellent. The performance is good."
"There is no installation for this product because it is a cloud product."
"When compared to Siebel, the Salesforce Platform is easier to use."
"It is a platform that allows you to get applications quickly to the end user in a secure way."
"I like the reports and the dashboards. Since I'm a managing partner, I use the reports and dashboards to understand my team's contact management, opportunity management, and account management activities. We use Pardot for marketing campaigns."
"I like it because of the fact that it lets me know what I'm working on and what I've recently worked on. It also helps me and allows me to do tracking. If I want to go out and find out how many times I've touched customers, I can find that information out. It tracks such information, and we use it. If we send any type of promotions out, it tracks who gets those promotions and how they've responded to those promotions."
"Its stability, performance, and usability are most valuable."
"What functions we don't get out of Salesforce, we typically receive from third-party applications that extend the capabilities. We integrate a lot of different products with Salesforce."
"The solution is easy to use."
"The activities, opportunities, follow-up of the opportunities, and business tracking are valuable features. It provides everything that we need. It works pretty well."
"The product should offer more computing, similar to Amazon."
"While they have about 99% of what we need, the only exception, perhaps, was the push notification feature that was discontinued. They delayed the replacement product."
"They do not have a very good virtual network implemented, and the VPC is the most important feature that needs to be improved."
"It could be more secure."
"An area for improvement in IBM Public Cloud is getting up-to-date information on how to set up everything. It's hard to find new documentation."
"The initial setup and the pricing are areas that need improvement."
"Salesforce Platform has a cumbersome interface when creating reports, dashboards, and those types of things. They could be a little bit more simple. The administration has to be an aficionado to do any sort of administration and maintenance, for example, setting up the way you want to modify the lead tracks or functions. These systems tend to be quite cumbersome."
"We have a lot of strategic accounts and large accounts that are tied with all the growth and acquisitions across North America, being able to tag parent-child accounts in an easier fashion would be better. This is the biggest pain point is associating parent to child and being able to align and manage it better. Overall a better parent-child relationship between accounts would be a benefit."
"Integration needs improvement."
"Salesforce Platform could improve the UI and the responsiveness of their servers. The UI needs to be made user-friendly for all users."
"Salesforce is a pretty cumbersome product. It's a product that you need to spend quite a bit of time customizing to your unique business model. Unless you have somebody in house that knows it really well, you're better off spending money with a consultant to get what you need."
"The reporting needs improvement and the dashboard could have more components added."
"There needs to be more documentation."
"Salesforce Platform could improve by having better integration with Microsoft Azure. For development, we use Microsoft Azure and there was proper integration between the two solutions. We had issues with the customer and they were logged into the Salesforce Platform. We did not have any good way of integrating those issues into the R&D. The R&D mainly uses Microsoft Azure."
IBM Public Cloud is ranked 8th in PaaS Clouds with 6 reviews while Salesforce Platform is ranked 3rd in PaaS Clouds with 50 reviews. IBM Public Cloud is rated 7.4, while Salesforce Platform is rated 8.2. The top reviewer of IBM Public Cloud writes "Reliable, easy to set up, and has helpful support". On the other hand, the top reviewer of Salesforce Platform writes "Makes it easy to keep up with everything, close pending deals, and keep things organized". IBM Public Cloud is most compared with Amazon AWS, Microsoft Azure, Oracle Cloud Platform, OpenShift and Heroku, whereas Salesforce Platform is most compared with Microsoft Azure, Oracle Application Express (APEX), Microsoft PowerApps and ServiceNow. See our IBM Public Cloud vs. Salesforce Platform report.
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