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IBM Maximo Application Suite vs Rackwise DCiM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Maximo Application Suite
Average Rating
8.2
Number of Reviews
33
Ranking in other categories
Enterprise Asset Management (EAM) (1st), Billing Software (4th)
Rackwise DCiM
Average Rating
2.0
Reviews Sentiment
2.8
Number of Reviews
1
Ranking in other categories
Data Center Infrastructure Management (14th)
 

Mindshare comparison

IBM Maximo Application Suite and Rackwise DCiM aren’t in the same category and serve different purposes. IBM Maximo Application Suite is designed for Enterprise Asset Management (EAM) and holds a mindshare of 12.6%, down 20.6% compared to last year.
Rackwise DCiM, on the other hand, focuses on Data Center Infrastructure Management, holds 3.5% mindshare, up 2.3% since last year.
Enterprise Asset Management (EAM) Mindshare Distribution
ProductMindshare (%)
IBM Maximo Application Suite12.6%
Infor CloudSuite6.8%
IFS Cloud Platform6.7%
Other73.9%
Enterprise Asset Management (EAM)
Data Center Infrastructure Management Mindshare Distribution
ProductMindshare (%)
Rackwise DCiM3.5%
Device4211.1%
Schneider Electric EcoStruxure IT9.0%
Other76.4%
Data Center Infrastructure Management
 

Featured Reviews

Antony Mishra - PeerSpot reviewer
Java Software Engineer at GPA
Asset management has become streamlined and decision-making is now driven by lifecycle data
The best features IBM Maximo offers are that it is very simple to deploy on OpenShift using Ansible playbooks. It also has excellent support for integration, is simple to configure, and the asset register is very straightforward. Work management and managing inventory are seamless. In terms of integration support, I have used preventive maintenance, work generation, accurate work execution planning, tracking actuals, and I can easily integrate with other tools and systems. IBM Maximo Suite gives me a single place where service cycles are standardized and tied to compliance. IBM Maximo has positively impacted my organization as it has been a very useful tool. It reduced human error by moving away from pen and paper-based scheduling. It saved cost by minimizing unexpected downtime of assets, with approximately 50% of time being saved. We have also reduced overwork among staff by removing redundant information and smoothing task flows. It helps us scale our team without micromanaging small issues.
DM
Works at WZC Networking LLC
Horrible support for a product that can be improved in every way possible
This solution could be improved in every way possible. First, support is horrible at its best, and non-existent at its worst. Stencil updates, for example, can take up to one year before you even see anything. The vendor is all supportive when you are looking to purchase the product. However, once you have the software, they make ghosts even look real. The core product was last updated in 2013. It uses a cobbled together Excel spreadsheet as a database, mixed in with poorly developed and outdated Visio layouts and stencils. Don't expect it to work well with anything that's not Internet Explorer, not to mention the hesitations and IE crashes that come from the horrible coding.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The incident management feature is good because it allows you to keep track of and classify issues."
"IBM Maximo has positively impacted my organization because it reduced a lot of time and has saved a lot of cost."
"The Preventive Maintenance feature, especially in its inspection routines and KPI abilities, is valuable."
"The most valuable feature is the ability to correct maintenance."
"We are very thankful to have IBM integrated with our own Legacy cloud-based system."
"Reliable, very configurable, and it's all integrated in the same database."
"We were doing all kinds of paperwork for every type of order and to maintain our assets but with the use of the IBM Maximo application, we can automate a lot of the processes."
"For some clients we have up to 89% downtime reduction of equipment that generates over 1.2 million euro growth in revenue because we don't spend that much money on downtime and repair costs."
"The only features that we have found valuable are related to rack elevation and layout, where it has the ability to build rack elevations."
 

Cons

"The interface is not very easy or user-friendly and is in need of improvement."
"IBM Maximo is similar to an ARP. Because it's so massive, you can easily get lost using the application."
"IBM Maximo can be improved by providing developers with more documentation."
"Because of their competitiveness and their enterprise nature, the small companies are unable to do it."
"The solution is expensive and is quite difficult within this space."
"The mobile solution has a lot of room for improvement, especially in geopositioning capabilities, tracking capabilities, and configuration capabilities, in order to let the tech operate online and offline.​"
"The pricing model of the solution has room for improvement as well as the after-sales support."
"The standard reports that shipped with the package need to be enriched with more advanced reports, especially for the Inventory Management sections."
"It uses a cobbled together Excel spreadsheet as a database, mixed in with poorly developed and outdated Visio layouts and stencils."
"This solution could be improved in every way possible."
 

Pricing and Cost Advice

"IBM Maximo offers a licensing application, and you have to comply with the license."
"$USD700 per agent user."
"On a scale from one to ten, where one is low and ten is high, I rate the pricing a nine. The price is very high."
"You pay for what you get. There are lots of options depending on how you would like to implement Maximo."
"The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management."
"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."
"I do not know about the price of the solution. However, this has been an expensive project overall."
"Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Manufacturing Company
10%
Government
8%
Construction Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise3
Large Enterprise22
No data available
 

Questions from the Community

What needs improvement with IBM Maximo?
There are a couple of places, but I cannot name one at this moment because I still need to go through more of the things because there is a lot which I need to learn. Something related to the custo...
What is your primary use case for IBM Maximo?
I generally develop IBM Maximo reports and then some automation scripts, and the major thing which I have customized is an application called Archival solution that we created from scratch. For the...
What advice do you have for others considering IBM Maximo?
AI Watson, I have not used it so far. I was trying to use it, but there are some challenges for me to use it. I will definitely try to give a review once I use it. I have not used it so far. I will...
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Also Known As

Maximo
No data available
 

Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
salesforce.com, Verio, Lilly, AAA, Acxiom, metroPCS, Kelly services, Bae systems, Christian Dior, CDM, Iron Mountain, Telstra, Mentor Graphics
Find out what your peers are saying about IBM, Hexagon AB, Infor and others in Enterprise Asset Management (EAM). Updated: October 2026.
920,223 professionals have used our research since 2012.