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CommScope iTracs vs Rackwise DCiM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CommScope iTracs
Ranking in Data Center Infrastructure Management
12th
Average Rating
10.0
Reviews Sentiment
9.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Rackwise DCiM
Ranking in Data Center Infrastructure Management
14th
Average Rating
2.0
Reviews Sentiment
2.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Data Center Infrastructure Management category, the mindshare of CommScope iTracs is 3.1%, down from 6.2% compared to the previous year. The mindshare of Rackwise DCiM is 3.2%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Center Infrastructure Management Mindshare Distribution
ProductMindshare (%)
CommScope iTracs3.1%
Rackwise DCiM3.2%
Other93.7%
Data Center Infrastructure Management
 

Featured Reviews

it_user430281 - PeerSpot reviewer
ITC Deployment Manager at a comms service provider with 10,001+ employees
DC's are managed on a technical level, not a management level.
The flexibility in this tool is amazing and this is the most valuable DC's are managed on a technical level, not a management level. To create a simple build module for simple users. 1 year No No No Customer Service: 10 out of 10 Technical Support: 10 out of 10 No Straightforward Vendor…
DM
Works at WZC Networking LLC
Horrible support for a product that can be improved in every way possible
This solution could be improved in every way possible. First, support is horrible at its best, and non-existent at its worst. Stencil updates, for example, can take up to one year before you even see anything. The vendor is all supportive when you are looking to purchase the product. However, once you have the software, they make ghosts even look real. The core product was last updated in 2013. It uses a cobbled together Excel spreadsheet as a database, mixed in with poorly developed and outdated Visio layouts and stencils. Don't expect it to work well with anything that's not Internet Explorer, not to mention the hesitations and IE crashes that come from the horrible coding.
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Overview

 

Sample Customers

Fenwick & West LLP
salesforce.com, Verio, Lilly, AAA, Acxiom, metroPCS, Kelly services, Bae systems, Christian Dior, CDM, Iron Mountain, Telstra, Mentor Graphics
Find out what your peers are saying about Device42, Schneider Electric, Nutanix and others in Data Center Infrastructure Management. Updated: July 2026.
907,816 professionals have used our research since 2012.