


Find out what your peers are saying about Microsoft, IBM, Adobe and others in Enterprise Content Management.
Cost savings come from re-engineering the business processes using IBM FileNet and related strategies.
There is a significant ROI from IBM FileNet because before its introduction, the company needed to do all the work manually.
Time spent searching for documents has reduced significantly, and I saw a noticeable drop in duplicate or outdated documents, speeding up the search system by more than thirty to forty percent.
People come from all over the world, and they have specialists at the other end of the world to help if needed.
IBM has a different division that provides consultation to end users, and most customers utilize consultation from IBM, which costs approximately $100k USD to $200k USD.
The consulting experts that IBM provides sometimes do not understand the tool very well.
There is a lack of detailed and timely responses, and support is not always transparent with the solutions.
The quality of Microsoft's technical support is very high.
It's also difficult sometimes to get the right information because we speak at first to a generalist and they have to go to a specialist.
The bigger products like IBM FileNet can handle billions of documents and thousands of users.
With Kubernetes, we can simply add instances of the worker, CPU, or memory without needing deployment.
We have about 80 transactional systems connected to IBM FileNet.
Making it easy to scale from a load-balancing and infrastructure perspective.
SharePoint is massively scalable and I would rate it as 8.5 out of ten.
SharePoint allows multiple teams to work at the same time, making it adaptable for large data volumes.
I have never encountered a problem of data corruption, losing data files, insecure access, or anything of that nature.
FileNet was restricted to DB2's enterprise edition instead of the standard edition, causing complications.
In terms of stability, we haven't experienced any big technical issues or downtime with IBM FileNet.
From my experience, it offers high availability and reliability, and I have not faced any major downtime issues.
The stability of SharePoint is high; it is quite stable and resilient.
Everything runs smoothly, and I have no problems with its stability.
Ease of use with IBM FileNet is a disadvantage of this tool. It is complex and hard to use.
The response time and resolution of issues by technical support need improvement.
From the beginning, we cannot use a REST API; we have to use the IBM FileNet native API, which is quite outdated.
Microsoft forces users to upgrade their license to access proper auditing information, which is essential and should be included in any license.
The rights management aspect can be particularly challenging, which may affect the overall user-friendliness of the product.
Expansion of scalability is needed, specifically the threshold limits for site items should be increased beyond the current 5,000 items.
We are living in a world where the minimal license from IBM costs anywhere from seventy-five thousand to one hundred thousand US dollars.
The product has become more expensive and requires significant investment for enterprise solutions.
The price is high, with yearly subscriptions increasing day by day.
Unlike Drupal, all necessary applications are included in the Microsoft license, making it cost-effective.
Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.
Enterprise licensing is generally cost-effective compared to individual purchases.
There is a significant ROI from IBM FileNet because before its introduction, the company needed to do all the work manually.
The main features we find impactful are the workflow and document management along with FileNet file stores.
At this level, companies don't buy a ready-made solution.
Additionally, SharePoint acts as a version control system, allowing easy recovery of past document versions.
Its rights management capabilities and ability to restrict access to certain people are also very useful.
The most valuable feature of SharePoint is the ability to collaborate on documents without having multiple versions.
| Product | Mindshare (%) |
|---|---|
| SharePoint | 11.8% |
| IBM FileNet | 5.9% |
| OpenText Content Manager | 3.9% |
| Other | 78.4% |



| Company Size | Count |
|---|---|
| Small Business | 32 |
| Midsize Enterprise | 12 |
| Large Enterprise | 74 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 6 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 80 |
| Midsize Enterprise | 40 |
| Large Enterprise | 83 |
IBM FileNet is designed for advanced content management, delivering scalability, integration, and security for document storage and workflow processes, beneficial for multiple industries seeking efficiency and digital transformation.
IBM FileNet stands out with its robust capabilities for content management by automating workflow processes and providing comprehensive metadata functionalities. It offers flexible storage solutions and powerful search capabilities, supported by API extensibility. Security is enhanced through encryption and role-based access, ensuring data protection. Seamless integration with IBM tools supports enterprise governance and compliance, while its intuitive interface and fast document retrieval drive user satisfaction and productivity. However, cloud integration, AI and analytics, and tool compatibility require enhancement, along with a need for an improved setup process and user interface modernization. There is a demand for better pricing models and simplified version migrations.
What are IBM FileNet's key features?IBM FileNet is extensively used across sectors like government, finance, and healthcare to enhance document management and automate tasks. It supports digital transformation by acting as a centralized repository, enabling secure access and integration with other business applications. Organizations use it to store large volumes of documents and improve handling efficiency.
OpenText Content Manager delivers comprehensive document and information management with advanced security and retention functionalities.
OpenText Content Manager is a key player in enterprise content and records management. By integrating well with tools like SharePoint and Microsoft Office, it supports metadata search, audit trails, and document lifecycle management. Its drag-and-drop functionality aids in managing both paper and electronic records efficiently. Compliance with standards, combined with automated notifications for destruction and retention, enhances its efficiency. Although integration with other systems and ERP-like features for legal processes needs improvement, it remains a robust solution for content classification, tracking, and document security.
What are the key features?In industries such as legal and engineering, OpenText Content Manager is vital for document archival and digital information handling. Sectors like SAP and Salesforce leverage it for data governance, content classification, and streamlined workflows. Organizations rely on it to bolster document security and facilitate content approval processes.
SharePoint offers document management, collaboration, and Microsoft Office integration, with a user-friendly interface supporting workflows and customization. Organizations benefit from centralized content storage, improving team coordination and efficiency.
SharePoint is tailored for document and content management, offering collaboration tools, workflow automation, and integration with Microsoft products. It supports robust search, metadata tagging, and access control. While performance and the interface require enhancements, it remains a valuable tool for organizations managing internal and external communications. Integration with Microsoft Teams and OneDrive facilitates collaboration, and SharePoint's centralized repositories and document storage enhance team efficiency. Power Platform integration allows for quick data handling and automation, boosting productivity.
What Are the Most Notable Features of SharePoint?In various industries, SharePoint is used for document and content management, supporting specific department sites and internal communications. It facilitates automation and policy management while offering integration with Microsoft Teams and OneDrive for improved collaboration and geographical team coordination.