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IBM Engineering Test Management vs OpenText Application Quality Management vs TestRail comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.2
IBM Engineering Test Management improves efficiency, reduces defects, integrates well with IBM software, enhancing workflow and providing cost savings.
Sentiment score
6.8
OpenText Application Quality Management boosts efficiency and testing practices, delivering positive ROI through improved traceability and collaboration.
Sentiment score
4.5
TestRail improved productivity, collaboration, and accuracy in test management, providing valuable reporting, integrations, and an intuitive interface for users.
It acts as an enabler for effective test and program management.
Time-wise, it saves about fifteen to twenty percent compared to Excel, and money-wise, it's around ten percent.
 

Customer Service

Sentiment score
7.1
IBM Engineering Test Management's customer support is praised for responsiveness and effectiveness, with improvements in response times and satisfactory experiences.
Sentiment score
6.2
OpenText's customer service is generally helpful but inconsistent, with mixed feedback on responsiveness and technical support effectiveness.
Sentiment score
2.5
TestRail offers responsive support, but complex issues often require improved service, with users favoring self-service resources and community help.
Technical support has been excellent.
Quality is always high yet not perfect.
I am mostly happy with the technical support from OpenText ALM _ Quality Center.
I personally escalate Leapwork issues with the Leapwork support tech team, and they are very quick to solve problems.
Sometimes, you really need to speak to a person, and arranging such calls is not easy.
 

Scalability Issues

Sentiment score
7.7
IBM Engineering Test Management scales smoothly for large organizations with thousands of users and test cases, including automated ones.
Sentiment score
7.3
OpenText Application Quality Management excels in scalability, adapts to demands, but faces challenges with licensing and performance in large, agile projects.
Sentiment score
9.2
TestRail offers robust scalability and stability, handling varied team sizes effectively, though user monitoring improvements are noted.
OpenText ALM Quality Center is definitely scalable.
When I started automation testing in my current company, we only had 10-20 automated test cases integrated with TestRail, but we gradually increased to 100, 200, 1000, and 2000 cases.
I have never experienced any issues with its scalability.
 

Stability Issues

Sentiment score
6.9
IBM Engineering Test Management is reliable and stable, with good performance but occasionally impacted by server configuration and database space issues.
Sentiment score
7.2
OpenText Application Quality Management is stable but faces occasional performance issues, hardware reliance, and requires frequent upgrades.
Sentiment score
5.3
TestRail is highly praised for its stability, with users experiencing rare, quickly resolved issues and consistently rating it highly.
From a stability standpoint, OpenText ALM Quality Center has been pretty good.
It has never had any issues.
 

Room For Improvement

IBM Engineering Test Management requires a user-friendly interface, enhanced usability, data handling, hierarchical structuring, and seamless integration with automated pipelines.
OpenText Application Quality Management needs improved reporting, lower costs, better usability, Agile support, and enhanced integration with other tools.
TestRail needs improvements in reporting, integration, user interface, defect management, API, technical support, pricing, and AI features.
Improvements are needed so that the system can continue running without creating a new run.
HPLM has one of the best UIs compared to other test management tools, allowing for efficient navigation between test pieces, test folders, test suites, and test execution.
The user-friendly nature could be enhanced as the interface isn’t intuitive.
I would appreciate AI features that help design test cases based on documented requirements.
 

Setup Cost

<p>IBM Engineering Test Management provides robust features and customization with flexible pricing, ideal for large enterprises needing comprehensive test management.</p>
OpenText Application Quality Management is costly but offers flexible licensing, better suited for large enterprises to manage budget constraints.
Enterprise users have mixed views on TestRail's pricing, appreciating discounts and scalability despite recurring costs and no perpetual license.
It would be cheaper to use a cloud model with a pay-per-use licensing model.
It offers good value for money.
 

Valuable Features

IBM Engineering Test Management is praised for fast, reliable customizable workflows, and robust integrations, particularly in testing and tracking functionality.
OpenText AQ Management provides robust integration, customization, and scalability for enhanced global collaboration and efficient test management.
TestRail offers intuitive test management, effective integrations, and user-friendly features for efficient, cost-effective test execution and organization.
It creates constant visibility into the test process, showing the status, bugs, and automated test results.
The integration with internal applications and CollabNet is made possible through exposed APIs, allowing necessary integrations.
We can create a requirement for stability metrics with the test cases to ensure all requirements are covered.
The reporting capabilities and the simplicity of it make it user-friendly, as new users can easily understand the tool.
It significantly saves effort in managing test execution and managing all test cases.
 

Mindshare comparison

As of October 2025, in the Test Management Tools category, the mindshare of IBM Engineering Test Management is 2.4%, down from 2.7% compared to the previous year. The mindshare of OpenText Application Quality Management is 12.5%, up from 11.7% compared to the previous year. The mindshare of TestRail is 10.1%, down from 13.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools Market Share Distribution
ProductMarket Share (%)
OpenText Application Quality Management12.5%
TestRail10.1%
IBM Engineering Test Management2.4%
Other75.0%
Test Management Tools
 

Featured Reviews

HZ
Scalable and Stable solution with good integration function and support team
IBM Rational has the RFT, which is rational functional testing. We do test automation with rational functional testing. So after we do that, we can put in all the code, then I can build it, then put all the test cases, and put all the build code for the shared location. And then rational that shared location means that RQM has access to the shared location. So, when we execute, if a test case is automated, we can run it from RQM. We need to have the environment ready for it to execute. Once we have that, then we can select the task case. So, by clicking on one button, the other environment is automatically plugged in. Then test results will be automatically transferred back to our RQM. So, in RQM, we can view it, and it is integrated. So we can run the test and the automation from RQM, and the test results will come back. Azure DevOps first test case is there, but then we tried to use Selenium to do half automation. Still, we realized that it wouldn't have the integration. We could do something in the pipeline, but it fires the Selenium test automation code. But then the test results won't be brought back or added to AzureDesk DevOps. That's something that I do hope that there can be another other system that can have this kind of integration. RQM can be improved because it's not related to our server and could be faster. We need to find out how much database storage is needed and keep increasing it. We heard that the latest version of RQM can clean up some old ones and give the same test result. But that one feature we are yet to use. It's a setting that we can set up, and then it goes automatically or gives me the choice to do it manually.
Hosney Osman - PeerSpot reviewer
Service provider recognizes effective project tracking and reporting capabilities
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlenecks. As for the scalability of OpenText ALM _ Quality Center, there are limitations, particularly in agile methodologies, which is currently my main concern.
StuartBarker - PeerSpot reviewer
A tool that provides effective test management and real-time reporting capabilities
I have faced some issues with the integration between TestRail and Jira where the status of tests is not displayed (in Jira) due to I suspect security settings on the browser. In a large corporate environment, it is not easily changed. The support wasn't particularly helpful. It would be great if I could create custom reports, ideally with a tool designed specifically for that.
report
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Top Industries

By visitors reading reviews
Healthcare Company
25%
Manufacturing Company
16%
Financial Services Firm
12%
Computer Software Company
7%
Manufacturing Company
16%
Financial Services Firm
13%
Computer Software Company
9%
Performing Arts
8%
Computer Software Company
16%
Manufacturing Company
12%
Financial Services Firm
8%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise7
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise32
Large Enterprise161
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

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What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use ...
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards ...
What is your primary use case for Micro Focus ALM Quality Center?
People are using OpenText ALM _ Quality Center for recording user cases, testing and hand documentation, defect track...
What is your experience regarding pricing and costs for TestRail by Gurock?
Pricing is reasonable for TestRail. It offers good value for money.
What needs improvement with TestRail by Gurock?
In TestRail, there is significant difficulty with roles and rights. They are not in the mainstream. The person who ha...
 

Also Known As

IBM Rational Quality Manager, Rational Quality Manager
Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager
TestRail by Gurock
 

Overview

 

Sample Customers

Ehrhardt, Cisco Systems, Anadolu Hayat Emeklilik, CareCore National, ItaÒ BBA, Barr
Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung
Find out what your peers are saying about OpenText, IDERA, Tricentis and others in Test Management Tools. Updated: September 2025.
869,160 professionals have used our research since 2012.