


Find out what your peers are saying about IBM, Salesforce, Oracle and others in Enterprise Service Bus (ESB).
I can provide some examples of return on investment by saying that we are running different APIs which we are using, and we are charging customers.
In terms of OEM support, it is poor.
I would rate the technical support of IBM as an eight on a scale from one to ten.
I would evaluate customer service and technical support as a little bit weak, so I give it a seven out of ten.
I would rate the technical support of IBM Integration Bus as nine out of ten; it was the best.
We have a good relationship with our vendor, and they are ready to help us with any technical issues.
The technical support of Mule ESB can be rated from nine to ten.
The technical support from Salesforce is moderate.
Once you install the product, we can't scale the resources on the IBM DataPower Gateway.
Mule ESB is a scalable solution.
The adaptability of Mule ESB in supporting multiple messaging patterns is pretty decent and pretty good.
When it comes to scalability and the ability to expand, I would rate Mule ESB as an eight or nine.
IBM DataPower Gateway does not handle all the traffic on a single node.
In my experience, it is a scalable solution, and IBM Integration Bus is indeed a stable product.
Mule ESB is a stable product, and I have no doubts about its reliability.
Whenever I am writing code, it should give recommendations automatically by incorporating AI so I can write the code in a few minutes or seconds.
However, from the development perspective, it has limitations because it only supports the XSLT language.
My experience with the pricing of this product is that pricing is too high and should be reduced.
They are improving one of the nodes such as the HTTP request node, implementing the indirect retry mechanism itself, and we are getting new features.
Points for improvement in Mule ESB definitely include enhancing the analytics capabilities because currently, they rely on external logging tools such as Splunk or ELK, which is lagging behind compared to other tools such as Workato that offer more analytical features.
More information is needed from MuleSoft.
Pricing is one factor that could be improved about Mule ESB; other than that, I'm pretty fine with it.
I think it costs around 5 Crore in Indian Rupees.
Regarding the pricing setup cost and licensing for IBM Integration Bus, I believe it is expensive.
No other Gateway offers this as part of the integration offering.
As per the development perspective, there are some limitations with IBM DataPower Gateway because it only supports XML and XSLT language, but it does not support the Java language.
IBM DataPower Gateway's multi-protocol transformation is important for my integration needs because all the API traffic is coming from this API data gateway.
The features I find most valuable in IBM Integration Bus are very useful for performing transformations from systems such as SAP to Salesforce, and from Salesforce to S/4 and 365.
They have their own language called DataWeave, which helps transform data and is efficient enough to handle any kind of transformation.
It is also reusable, meaning the same service can be used in multiple places simply by adding it, and this comes with the API-led architecture that makes integrations more secure and reliable.
The best features of Mule ESB are that it's very robust and solid; I find that even our legacy systems go well with ESB.
| Product | Mindshare (%) |
|---|---|
| IBM Integration Bus | 15.9% |
| Mule ESB | 16.7% |
| IBM DataPower Gateway | 4.8% |
| Other | 62.6% |


| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 2 |
| Large Enterprise | 18 |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 17 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 6 |
| Large Enterprise | 38 |
IBM DataPower Gateway is a robust, secure next-generation enterprise-grade single multichannel API gateway that supplies dynamic access, integration, control, and outstanding security. The solution is available in a broad range of workload capabilities, including application programming interface (API), service oriented architecture (SOA), B2B, cloud, web, and mobile. These dynamic capabilities ensure users are able to quickly increase the reach of an organization's critical IT resources to new channels, which will provide shareholders, team members, and clients with safe, secure access at all times.
DataPower Gateway is very flexible and is widely available in virtual, cloud, traditional, physical, Docker, and Linux form factors.
IBM DataPower Gateway Features
IBM DataPower Gateway has many value-added features. Some of these features are included below:
IBM DataPower Gateway Benefits
IBM DataPower Gateway provides many benefits. Some of those benefits include:
Reviews from Real Users
“My company has a good impression of IBM DataPower Gateway. What I like about it is that because it's an appliance, it's a turnkey solution that's very fast and out of the box. Another valuable feature of IBM DataPower Gateway is that it's easy to integrate with other products.”- Bálint T., Solution Manager at Intalion
“You don't have to have a separate DMC proxy because DataPower Gateway is an appliance and will take care of a lot of security features. These include data validations, encryption, as well as XML or any type of scripting or security threats that are present. From a security point of view, being an appliance in the DMC zone, IBM DataPower Gateway will take care of the entire security angle for the infrastructure.” - Sathyan K., Founder/Director at perfTech Solutions Pvt Ltd
IBM Integration Bus is a market-leading software solution for application integration. It facilitates universal connectivity across enterprise systems, applications, and data, and offers a full range of integration capabilities on a flexible, secure, high-performance platform. You can use IBM Integration Bus to connect apps regardless of the communication formats or protocols they support. This connectivity enables interaction and data exchange among your varied applications in an adaptable, dynamic, and extensible infrastructure. IBM Integration Bus routes, transforms, and enriches messages from one location to another. It offers support for a wide range of functions, including routing, manipulating, filtering, enriching, monitoring, distribution, collection, correlation, and detection.
You can choose between IBM Integration Bus Advanced Edition, which is appropriate for a production setting, and IBM Integration Bus for Developers (Developer Edition), which is cost-free for development and testing purposes.
The interactions with IBM Integration Bus can be split into two categories:
IBM Integration Bus Benefits
There are many benefits to implementing IBM Integration Bus. Some of the biggest advantages the solution offers include:
Reviews from Real Users
IBM Integration Bus stands out among its competitors for a number of reasons. Two major ones are its robust data enrichment and its event correlation tool. PeerSpot users take note of the advantages of these features in their reviews:
Richard W., Chief Executive Officer at Responsiv, writes of the solution, “It reduces the need for programmers of consumer applications to understand where data is sourced, or how it is combined. It allows us to avoid the need for consumers to understand multiple API protocols and security arrangements, and in some circumstances can reduce the impact of systems being unavailable.
Another PeerSpot reviewer, an Integration Architect at a tech services company, notes, “One of the most valuable features is how seamless and easy to use this solution is. It's compatible with the cloud, it's a very seamless and fantastic tool.” He adds, “I rate this solution a nine out of ten.”