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Pros & Cons summary

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Prominent pros & cons

PROS

Mule Expression Language and DataWeave provide powerful tools for data transformation and orchestration between systems.
The architecture based on events with numerous connectors allows seamless integration from both external and internal applications.
Mule ESB offers exemplary API management capabilities, including security policy application and analytical monitoring.
The number of connectors available simplifies connectivity and integration with various applications, significantly speeding up development processes.
Mule ESB's control plane and runtime plane enhance its use in microservice architectures and integration projects, providing stability and cohesion.

CONS

Mule ESB documentation is often cryptic, which can make it difficult for users to navigate through its functionalities.
The frequent product releases and troublesome upgrades can be overwhelming for users.
There is a lack of support for BPM and the process for handling message bus subscriptions is limited.
Mule ESB suffers from stability and scalability issues, prompting a need for frequent patches and updates.
The dependency on Maven should be removed, and more sample codes are necessary to improve user experience.
 

Mule ESB Pros review quotes

DH
QA Manager at Tandicorp
Feb 16, 2016
Mule ESB is the heart of applications that require routing and improvement of messages such as electronic invoicing.
SC
Principal Architect And Management Council Member at a tech services company with 51-200 employees
Aug 21, 2017
Mule Expression Language
SD
Solution Architect at Aractronic
Apr 3, 2017
With Mule as its core runtime engine, Anypoint Platform is built with open technologies to promote reusability, modularity and collaboration, increasing developer productivity and project speed.
Learn what your peers think about Mule ESB. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.
it_user639354 - PeerSpot reviewer
Senior Software Engineer at a computer software company with 1,001-5,000 employees
Apr 3, 2017
Writing your complex business logic as a simple workflow which can be understood by not so technical people, with hot deployment and a variety of free connectors, makes Mule ESB a powerful and accessible integration solution.
it_user641259 - PeerSpot reviewer
Co Founder & Principal Architect at a tech vendor with 1-10 employees
Apr 5, 2017
We suggested that clients switch to Mule ESB due to the lower licensing cost, the availability of cloud connectors, the CloudHub platform supporting iPaaS, and a suite of 110+ connectors to use.
it_user642183 - PeerSpot reviewer
Sr. Integration Architect at a tech services company with 501-1,000 employees
Oct 21, 2017
Scalability and load balancing.
it_user647418 - PeerSpot reviewer
Senior IT Consultant at a tech services company with 11-50 employees
Apr 15, 2017
There are many already defined endpoint components such as HTTP, JMS, FTP, etc., and these are the main tools for communicating with various services.
TP
Co-Founder & Director at a tech services company with 11-50 employees
Apr 15, 2017
MuleSoft ESB is an ideal choice for us and makes it easier for the developers to deliver complex projects with the best quality.
it_user650016 - PeerSpot reviewer
Software Engineer at a financial services firm with 10,001+ employees
Apr 20, 2017
The most valuable features are the connectors, DataWeave, and the way it simplifies the application development and deployable files.
it_user651525 - PeerSpot reviewer
Integration Architect @ Information Management, Integration and Analytics - RXP Services Limited at a tech services company with 501-1,000 employees
Apr 23, 2017
Technical support is superb.
 

Mule ESB Cons review quotes

DH
QA Manager at Tandicorp
Feb 16, 2016
The documentation is not extensive and is limited to examples which are too basic.
SC
Principal Architect And Management Council Member at a tech services company with 51-200 employees
Aug 21, 2017
Documentation is cryptic, product releases are far too frequent, and upgrades become troublesome.
SD
Solution Architect at Aractronic
Apr 3, 2017
I think using Anypoint Studio at the beginning can be seen as not straightforward, especially when dealing with the visual editor.
Learn what your peers think about Mule ESB. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.
it_user639354 - PeerSpot reviewer
Senior Software Engineer at a computer software company with 1,001-5,000 employees
Apr 3, 2017
We did have scalability issues. It demanded more RAM at times, when there were a larger number of requests while listening over FTP.
it_user641259 - PeerSpot reviewer
Co Founder & Principal Architect at a tech vendor with 1-10 employees
Apr 5, 2017
There were stability issues. It is very complex to set up an Enterprise grade application and it is not easy to use.
it_user642183 - PeerSpot reviewer
Sr. Integration Architect at a tech services company with 501-1,000 employees
Oct 21, 2017
Limitation on external subscribers to listen to the messages on the bus.
it_user647418 - PeerSpot reviewer
Senior IT Consultant at a tech services company with 11-50 employees
Apr 15, 2017
It is getting expensive and I recommend clients to use Camel ESB if enterprise support is not required.
TP
Co-Founder & Director at a tech services company with 11-50 employees
Apr 15, 2017
MuleSoft ESB is a wonderful product. However, in order to help the developers utilize it extensively, I would suggest adding some scenario-based and audio-visual tutorials.
it_user650016 - PeerSpot reviewer
Software Engineer at a financial services firm with 10,001+ employees
Apr 20, 2017
The Mule IDE (Integrated Development Environment) could be more stable.
it_user651525 - PeerSpot reviewer
Integration Architect @ Information Management, Integration and Analytics - RXP Services Limited at a tech services company with 501-1,000 employees
Apr 23, 2017
The CloudHub offering requires some time to mature.