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Mule ESB pros and cons

Vendor: Salesforce
4.0 out of 5
Badge Leader
1,715 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Mule Expression Language and DataWeave are powerful for data transformation, enabling seamless integration between systems for business needs.
Mule provides exceptional connectivity with numerous connectors for external and internal applications, including Salesforce.
Mule ESB's open-source nature, community resources, and documentation make it easy to adapt to newer security protocols and vulnerabilities.
Mule ESB enhances API development by reducing the need for extensive code writing, leading to faster time-to-value.
Mule ESB supports microservices architecture, offering multiple deployment options for modern infrastructure needs.

CONS

Documentation is cryptic, and frequent product releases make upgrades troublesome.
Mule ESB's stability and scalability could be improved, with frequent patches needed.
There are challenges in managing dependencies with Anypoint Studio and MuleSoft.
Mule ESB requires more attention on security, especially compared to IBM.
Price improvement is needed, with Mule ESB lacking some features in the community version.
 

Mule ESB Pros review quotes

JJ
Jun 19, 2019
The most valuable feature of Mule ESB is data transformation, i.e. our interacting with different systems and orchestrating for our business needs.
VikashSingh - PeerSpot reviewer
Feb 12, 2024
The product offers a community edition that is free of cost.
Archana Bhat - PeerSpot reviewer
Sep 8, 2023
Most of our use cases are for Salesforce. So, the connectors for Salesforce have been really helpful. They've made development two times faster.
Learn what your peers think about Mule ESB. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,168 professionals have used our research since 2012.
RC
Jun 20, 2025
Mule ESB helps a lot with our microservice architecture that we're trying to build, and it is still our go-to technology when it comes to that, so it's very promising for us.
reviewer1760022 - PeerSpot reviewer
Jan 17, 2022
It was pretty fast to develop APIs on this platform, which is something I liked about it. So, the time to value was pretty good.
reviewer2704872 - PeerSpot reviewer
May 13, 2025
It is one of the best integration tools in the market.
Gowtham Thotapalli - PeerSpot reviewer
Dec 27, 2021
This tool has exceptional API management and integration connectors in addition to multiple out of the box connectors.
MU
May 29, 2019
Once it is started, we don't see any problems on a day to day basis.
PS
Oct 19, 2020
What Mule provides out-of-box is a sufficient product.
reviewer1413528 - PeerSpot reviewer
Sep 6, 2020
The most valuable feature for Mule is the number of connectors that are available.
 

Mule ESB Cons review quotes

JJ
Jun 19, 2019
Mule ESB is more into the latest REST APIs, not much into the SOAP web services. Developing is all about web services and not easy with Mule.
VikashSingh - PeerSpot reviewer
Feb 12, 2024
From an improvement perspective, there should be fewer coding challenges for users in Mule ESB.
Archana Bhat - PeerSpot reviewer
Sep 8, 2023
One area that could be improved is the way that policies are propagated when APIs are moved from one environment to another. It's an issue, but when you develop and test the rest APIs in a lower environment and need to move them, there's a propagation process. This process moves certain aspects of the APIs, like the basic features. But when we move them, the policies don't always move with them. The policies should be able to move so we don't have to redo them manually. There are some APIs we use, but it's a bit tedious.
Learn what your peers think about Mule ESB. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,168 professionals have used our research since 2012.
RC
Jun 20, 2025
From my perspective, Mule ESB is lightweight, but it can be improved when it comes to the agility of the system.
reviewer1760022 - PeerSpot reviewer
Jan 17, 2022
From the product perspective, it was sometimes hard to manage the dependencies. When we had to add dependencies on a couple of different packages, it was sometimes confusing. It was hard to update them with Anypoint Studio, as well as with MuleSoft. There were challenges with that. So, that's one of the areas that could be improved.
reviewer2704872 - PeerSpot reviewer
May 13, 2025
I cannot say that installation with Kubernetes needs to be improved to be less tricky, but more information is needed from MuleSoft. They do not help much with Kubernetes, so we should have a person who is well-versed in Kubernetes to handle this.
Gowtham Thotapalli - PeerSpot reviewer
Dec 27, 2021
We would like the ability to use our own code. This would allow us to develop customizations with ease. Additionally, it would be nice to have more analytics or insights on the exchanged information between databases.
MU
May 29, 2019
We would like to have a built-in logging framework in which we can do auditing.
PS
Oct 19, 2020
There are limitations with the subscription model that comes with the product.
reviewer1413528 - PeerSpot reviewer
Sep 6, 2020
MuleSoft is not so strong in method-based integration, so they're not so functional in that regard.