IBM Datacap vs SS&C Blue Prism comparison

IBM and SS&C Technologies are both solutions in the Intelligent Document Processing (IDP) category. IBM is ranked #7 with an average rating of 8.5, while SS&C Technologies is ranked #16 with an average rating of 7.7. IBM holds a 4.6% mindshare in IDP, compared to SS&C Technologies’s 0.6% mindshare. Additionally, 89% of IBM users are willing to recommend the solution, compared to 66% of SS&C Technologies users who would recommend it.

IBM Datacap

Read 28 IBM Datacap reviews

1,725 Views
1,121 Comparison Views

89% willing to recommend

SS&C Blue Prism

Read 3 SS&C Blue Prism reviews

874 Views
52 Comparison Views

66% willing to recommend

IBM Datacap

SS&C Blue Prism

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 27, 2025

IBM Datacap and SS&C Blue Prism are competing in automated data management and business process automation with SS&C Blue Prism often viewed as having an edge due to its advanced feature set.

Features: IBM Datacap is strong in document capture and data extraction, integrates smoothly with back-end systems, and focuses on data handling. SS&C Blue Prism offers a solution tailored for complex operations, with more flexibility and scalability, emphasizing process automation.

Ease of Deployment and Customer Service: IBM Datacap is easy to deploy with excellent customer service, focusing on simplicity and speed. SS&C Blue Prism's deployment is complex, reflecting its advanced automation, and it offers comprehensive guidance and support.

Pricing and ROI: IBM Datacap is affordable with low setup costs and quick ROI. SS&C Blue Prism requires a higher initial investment but promises substantial long-term ROI from its extensive automation capabilities.

To learn more, read our detailed IBM Datacap vs. SS&C Blue Prism Report (Updated: July 2025).

Buyer's Guide

IBM Datacap vs. SS&C Blue Prism

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Datacap

Ranking in Intelligent Document Processing (IDP)

7th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

SS&C Blue Prism

Ranking in Intelligent Document Processing (IDP)

16th

Average Rating

7.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Business Process Design (20th), Business Process Management (BPM) (33rd), Process Automation (29th), Medical Insurance Claims Software (3rd), Insurance Claims Processing (4th), Document Management Software (14th), Low-Code Development Platforms (23rd), Loan Management Software (2nd), Document Automation Software (10th)

Mindshare comparison

As of August 2025, in the Intelligent Document Processing (IDP) category, the mindshare of IBM Datacap is 4.6%, up from 4.4% compared to the previous year. The mindshare of SS&C Blue Prism is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Intelligent Document Processing (IDP)

Featured Reviews

DeekshithShetty

Software Development Senior Specialist at NTT Data

High-accuracy document processing with easy integration and good image enhancement

The OCR extractions are very good, almost 100% accurate now. The integration with other tools is very easy, with inbuilt actions to configure and directly export to multiple depositories. It is also good at image enhancement, including the removal of lines, which is helpful in processing and automation and ensures very little user intervention, thus saving time.

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Gavin Beckett

Intelligent Automation Solution Architect at Digiblu

Design studio enables effective automation while licensing needs improvement

I noticed that it lacks the ability to automatically record the process steps like some of its competitors. Having this capability could accelerate the process. The delivery methodology felt somewhat waterfall in style and not sufficiently agile. Additionally, the licensing model was somewhat prohibitive. It was not developed in a consumption-based manner, however, rather in a fixed-price licensing model that did not account for volumes.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution offers many features that are beneficial for customers."

"The feedback from our clients that this solution has increased their efficiency and their turnaround time on opening any account for end users, thus attracting more customers."

"It is the best solution for scanning purposes."

"Both Datacap Studio and Datacap Navigator are great features."

"It's a platform, not a configured application, so you can do what you want with it."

"The most valuable features of IBM Datacap is the capturing and recognizing of pages, documents as well as the scanner and barcodes."

"The standout feature of this intelligent product is its remarkable capability."

"One valuable feature of IBM Datacap is the OCR capability, along with its ability to read fields from documents."

More IBM Datacap pros

"The key feature of SS&C that I find valuable is the general workflow visibility."

"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."

"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."

Cons

"The user interfaces for exception processing can be tweaked. I commonly find that we try to tweak and customize some of those components to more of what the industry standard is. The product is still trying to play catch-up a little bit in those areas."

"I would like to see integration of Watson AI technology into Datacap."

"I've faced some bugs or issues. They should do deeper testing of the product before releasing it because some of the bugs that I found were a bit simple. I understand that it is a massive product, and some of the functionalities can get overlooked."

"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation."

"When I scan a document in Datacap that has a watermark or the document is a little distorted, the image output is poor. It either becomes completely black, or there is so much distortion that we cannot read the numbers or the addresses mentioned in the POD. When we scan a document, we expect the output to be at least 95 percent accurate."

"Going forward, IBM needs to ensure that the output is perfect (as it can make the product) while staying true to platform's core."

"I would like better ease of use and more support options."

"Recognition between certain numbers and letters could be improved. Sometimes this solution misreads five with an "S" for Singapore."

More IBM Datacap cons

"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."

"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."

"There is a need for improved integration with external systems in SS&C."

Pricing and Cost Advice

"Pricing depends on how much we use it. We pay per bulk quantity. We pay as you go. Therefore, it sort of depends on our usage of it."

"You save a lot of time and money, but the benefit is you have people who are able to run the systems, check to see if there are any errors at all, and there are a lot less errors than a human system."

"In Egypt, we have exchange rates that change year to year, and currently, we're facing an increase in the exchange rate between our Egyptian pound and the dollar. Since we have been using IBM DataCap two years ago we had a good price, it was not expensive. However, I cannot say now if it is expensive or not because of the exchange rate. Additionally, I don't have the data of other competitors and I don't know the prices."

"If you want IBM Datacap on cloud, which is a service run by IBM, the price can be quite expensive, but if you want to just purchase the licenses and own those yourself, then the price is very competitive."

"We were using the User Value Unit licensing, which means we get charged per active user of the system, and if I'm not mistaken, we also had it for the rule runner service. They had a PVU license model, which is a processor value unit. For each process that we have in our system, we pay a certain amount of money. We found the pricing to be quite steep. It was really an expensive solution in comparison to Kofax, which had a different licensing model and was actually cheaper overall because they charge per page and not per user and per process."

"It varies, and it depends on the client's requirements and negotiations. Nowadays, Datacap is also included in the IBM Cloud Pak for Business Automation."

"This solution offers seamless integration with other enterprise products, which is my area of responsibility, focusing on government sector projects. Larger enterprise projects don't pose problems. It might be suitable for small businesses as well."

"It is an expensive solution."

More IBM Datacap pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Government

13%

Computer Software Company

11%

Manufacturing Company

Financial Services Firm

24%

Computer Software Company

13%

Insurance Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about IBM Datacap?

The installation of the solution is very simple.

See all answers

What is your experience regarding pricing and costs for IBM Datacap?

Pricing is in the mid-range but could be more affordable, rated at four point five.

See all answers

What needs improvement with IBM Datacap?

IBM needs to improve on scanning and reading accuracy for unstructured documents. Additionally, an important missing feature is the ability to merge documents and present data across different UI s...

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What is your experience regarding pricing and costs for SS&C Blue Prism?

The pricing was not particularly competitive. It wasn't flexible for different geographies. For instance, in Africa, they didn't have a different pricing model to account for affordability. The pri...

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What needs improvement with SS&C Blue Prism?

There is a need for improved integration with external systems in SS&C. Currently, integration is limited to web services and K scripts for connecting to third-party systems, which I believe ca...

See all answers

What is your primary use case for SS&C Blue Prism?

My primary use case for SS&C is managing migration projects. We are currently working on migrating from ViewStation's 3.5 version using K scripts to the new version in SS&C and rebuilding t...

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Product Reports

Buyer's Guide

IBM Datacap

August 2025

Download IBM Datacap product report

Buyer's Guide

Business Process Design

July 2025

Download SS&C Blue Prism product report

Also Known As

Datacap

SS&C AWD

Overview

IBM Datacap helps you streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, like those in IBM Watson, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper costs, deliver meaningful information and support faster decision making.

IBM

SS&C Blue Prism provides scalable, intelligent automation for dynamic business environments. Its technology enhances process efficiency and delivers significant operational benefits. Users leverage its capabilities in task automation and broader digital transformation strategies.

SS&C Blue Prism incorporates advanced robotic process automation aimed at optimizing workflows and enabling end-to-end automation. It allows businesses to automate repetitive tasks, integrate systems, and improve process accuracy. With a focus on enterprise-grade security and compliance, it helps organizations achieve digital transformation milestones while maintaining robust control frameworks.

What are the critical features of SS&C Blue Prism?

Robust Automation: Enables complex process automation with scalability.
Integration Capabilities: Easily connects with many systems and applications.
Security and Compliance: Ensures data protection and regulatory adherence.

What benefits or ROI should users seek in reviews?

Operational Efficiency: Significant time savings and resource optimization.
Cost Reduction: Decreased operational costs through task automation.
Accuracy: Enhanced precision in process execution and data handling.

SS&C Blue Prism finds implementation across industries like finance, healthcare, and retail, where automation is harnessed to optimize high-volume transactional tasks. In finance, it automates reconciliation processes, while in healthcare, it aids in patient data management, showcasing its versatility.

SS&C Technologies

Sample Customers

Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil

AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union

Buyer's Guide

IBM Datacap vs. SS&C Blue Prism

July 2025

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