IBM Datacap and SS&C Blue Prism are both automation solutions in the enterprise sector. IBM Datacap has the upper hand in document capture and data extraction, while SS&C Blue Prism leads in advanced robotic process automation.
Features: IBM Datacap offers OCR capabilities, mobile capture, and extensive document processing. SS&C Blue Prism includes robotic process automation features, integration capabilities, and scalability.
Room for Improvement: IBM Datacap could enhance its speed, reduce manual intervention, and improve language processing capabilities. SS&C Blue Prism would benefit from simplifying deployment, reducing its learning curve, and offering more cost-effective solutions.
Ease of Deployment and Customer Service: IBM Datacap provides flexible deployment and robust technical support, resulting in a quicker setup. SS&C Blue Prism focuses on a structured deployment process with dedicated customer service, which aids organizations needing direct deployment support.
Pricing and ROI: IBM Datacap typically offers a lower upfront cost with an emphasis on cost-effective document management. SS&C Blue Prism may involve a higher initial investment but offers a promising ROI through extensive process automation.
| Product | Market Share (%) |
|---|---|
| IBM Datacap | 3.1% |
| SS&C Blue Prism | 1.8% |
| Other | 95.1% |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 4 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Large Enterprise | 5 |
IBM Datacap helps you streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, like those in IBM Watson, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper costs, deliver meaningful information and support faster decision making.
SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.
SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.
What are the key features?
What ROI should users expect?
SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.
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