IBM Datacap and SS&C Blue Prism are competing products in the realm of data capture and process automation. SS&C Blue Prism is preferred for its advanced automation features, whereas IBM Datacap is notable for its straightforward pricing and support.
Features: IBM Datacap has comprehensive data capture capabilities, effective for processing unstructured data, and benefits from its integration with IBM's ecosystem. SS&C Blue Prism is recognized for its extensive Robotic Process Automation capabilities, customization options, and robust automation features, giving it a competitive edge in automation.
Room for Improvement: IBM Datacap could improve in scalability for larger deployments and offer more cloud integration options. It might also benefit from enhanced user interface design. SS&C Blue Prism may see enhancements in ease of use for beginners and could benefit from clearer pricing structures. Additionally, it could broaden language support for document processing.
Ease of Deployment and Customer Service: SS&C Blue Prism supports flexible deployment models, accommodating both on-premise and cloud solutions, backed by strong customer service and a responsive helpdesk. IBM Datacap is tailored to on-premise deployments, praised for its comprehensive customer service and straightforward implementation.
Pricing and ROI: IBM Datacap offers a transparent pricing model with a generally good ROI through efficient data capture processes. SS&C Blue Prism might have higher initial costs but presents significant ROI potential via advanced automation capabilities.
| Product | Market Share (%) |
|---|---|
| IBM Datacap | 3.4% |
| SS&C Blue Prism | 1.7% |
| Other | 94.9% |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 4 |
| Large Enterprise | 12 |
IBM Datacap helps you streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, like those in IBM Watson, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper costs, deliver meaningful information and support faster decision making.
SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.
SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.
What are the key features?
What ROI should users expect?
SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.
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