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IBM Cloud Video vs TeamViewer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Video
Ranking in Virtual Meetings
29th
Average Rating
8.0
Reviews Sentiment
8.4
Number of Reviews
1
Ranking in other categories
CDN (28th)
TeamViewer
Ranking in Virtual Meetings
3rd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Remote Access (1st), Remote Monitoring and Management (RMM) (3rd)
 

Mindshare comparison

As of May 2026, in the Virtual Meetings category, the mindshare of IBM Cloud Video is 1.1%, up from 0.3% compared to the previous year. The mindshare of TeamViewer is 3.9%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
TeamViewer3.9%
IBM Cloud Video1.1%
Other95.0%
Virtual Meetings
 

Featured Reviews

RL
Co-Founder & Events Producer at Think Event
Great user interface and easy to implement
I like the corporate looking user interface for the audience and very straight forward log-in process too. The user interface of other solutions such as GoToWebinar can be confusing for a less tech-savvy audience. IBM has thoroughly thought through everything and the flexibility to integrate the API to expand the registration gateway allows us to have an extra layer of security. Furthermore, the brand IBM is reputable in the market for its data and network security.
Begaya Morris - PeerSpot reviewer
Lead Software Engineer at BD
Reliable remote access has improved secure collaboration and streamlined daily approvals
The best features TeamViewer Business offers in my opinion are collaboration, templates, a high level of security, and session recording. Collaboration allows me to collaborate remotely with my team members. Besides reconnecting automatically, it provides a high level of security, protecting from cyber attacks and aids in providing assurance in regulated environments through two-factor authentication and end-to-end encryption features. It also allows recording live sessions, which can be replayed as needed for future reference. TeamViewer Business has positively impacted my organization as collaboration has enhanced, especially remote collaboration by 60 to 70 percent. I have been able to collaborate with clients and other team members seamlessly. Enhanced workflow efficiency includes faster approvals and a lowered risk of data loss, misuse, and leak through robust features like two-factor authentication and end-to-end encryption. It also facilitates compliance using documentation and auditing through recordings and logs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"IBM as a brand has helped us to get through any hurdle with the client's IT and legal queries, helped us to speed up the security vetting process."
"I like the user interface. There aren't too many buttons that the audience will have to fiddle with."
"Unattended access with single login."
"Use this product. It is so easy to use and it makes students and staff happy."
"It is quite simple to set up."
"Their tech support is really good."
"There is a relevant return on investment, especially when my previous organizations assisted with remote access features, as rather than needing to go on-site, we could connect remotely, making it easier for those who are not tech-savvy, thanks to TeamViewer Business's user-friendly features, which helped immensely, especially when assisting elderly clients, and ensured we met metrics effectively, creating a significant positive impact."
"TeamViewer is a scalable solution."
"The solution is scalable."
"The most valuable features of TeamViewer are the ease of connecting to remote computers; I do not need a lot of information about their computers to connect, a nontechnical person can give me the information needed for me to connect, and the solution does not gather other system information about the host or client's systems as other solutions might, such as AnyDesk."
 

Cons

"They should improve the registration gateway. Currently, you can't do a pre-event registration that's straightforward."
"They should improve the registration gateway. Currently, you can't do a pre-event registration that's straightforward. You have to do an API to integrate. It would be a lot easier if they had that."
"We would like to have an option to create subgroups, where only members of the subgroup have access to the other members."
"The solution could improve by increasing or removing the time limitation on the use of a session."
"I didn't like the fact that you had to install a client for remote support. If you didn't install the client, you were very limited in terms of what you could do."
"They really need an AMT client and/or iLO client for business use."
"TeamViewer can improve by making the interface more user-friendly. It looks very basic, they can make it more modern and easy to use."
"The installation and the update agent could improve."
"It would be nice to see TeamViewer load screens faster."
"I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers."
 

Pricing and Cost Advice

Information not available
"We are using the free version of TeamViewer."
"I am using the free version of TeamViewer. There is a subscription fee to use the premium features."
"The price of the license could be less expensive."
"TeamViewer was willing to give us a one-year package. Whereas, a lot of the other companies that we explored were paid by the month or quarter. It's just easier for our finance people at the college if we can make a one-time yearly payment."
"It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot."
"TeamViewer is $600 or $700 per port per year..."
"We have a corporate license. The maximum amount number of users changes based on the amount you pay. E.g., with our license, there is a maximum amount of users who can use the solution at the same time (10 users)."
"TeamViewer offers a free version to try. Download and give it a shot. See what it's like and if you like it, then buy the license for it."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
11%
Computer Software Company
9%
Construction Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise36
Large Enterprise36
 

Questions from the Community

Ask a question
Earn 20 points
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
What is your experience regarding pricing and costs for TeamViewer?
The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.
 

Also Known As

IBM Ustream
TeamViewer Tensor
 

Overview

 

Sample Customers

Airbnb, N3 Results, University of Notre Dame
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings. Updated: April 2026.
892,611 professionals have used our research since 2012.