IBM Cloud Video vs TeamViewer Business comparison

IBM and TeamViewer are both solutions in the Virtual Meetings category. IBM is ranked #29, while TeamViewer is ranked #3 with an average rating of 8.9. IBM holds a 1.1% mindshare in VM, compared to TeamViewer’s 4.0% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 92% of TeamViewer users who would recommend it.

IBM Cloud Video

Read 1 IBM Cloud Video review

395 Views
245 Comparison Views

100% willing to recommend

TeamViewer Business

Read 102 TeamViewer Business reviews

7,920 Views
1,109 Comparison Views

92% willing to recommend

IBM Cloud Video

TeamViewer Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 8, 2026

TeamViewer Business and IBM Cloud Video are competing in remote connectivity and video streaming. TeamViewer has an edge in pricing and support, while IBM Cloud Video leads with its feature set and perceived cost value.

Features: TeamViewer Business offers secure remote access, seamless connectivity, and comprehensive remote support. IBM Cloud Video provides live streaming, advanced content management, and a holistic suite for video production and distribution.

Ease of Deployment and Customer Service: TeamViewer Business has a straightforward deployment process and strong customer service, focusing on quick setup and remote support. IBM Cloud Video presents a more intricate deployment model suited for video-centric applications but upholds a high standard of customer service.

Pricing and ROI: TeamViewer Business is more cost-effective, offering competitive pricing and quick ROI, ideal for businesses focused on affordable remote support. IBM Cloud Video is costlier but justifies its price through advanced features and promising ROI for premium video services.

To learn more, read our detailed Virtual Meetings Report (Updated: January 2026).

Buyer's Guide

Virtual Meetings

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Cloud Video

Ranking in Virtual Meetings

29th

Average Rating

8.0

Reviews Sentiment

8.4

Number of Reviews

Ranking in other categories

CDN (30th)

TeamViewer Business

Ranking in Virtual Meetings

3rd

Average Rating

8.6

Reviews Sentiment

6.8

Number of Reviews

102

Ranking in other categories

Remote Access (1st)

Mindshare comparison

As of February 2026, in the Virtual Meetings category, the mindshare of IBM Cloud Video is 1.1%, up from 0.4% compared to the previous year. The mindshare of TeamViewer Business is 4.0%, down from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
TeamViewer Business	4.0%
IBM Cloud Video	1.1%
Other	94.9%

Virtual Meetings

Featured Reviews

RONALD Lim

Co-Founder & Events Producer at Think Event

Great user interface and easy to implement

I like the corporate looking user interface for the audience and very straight forward log-in process too. The user interface of other solutions such as GoToWebinar can be confusing for a less tech-savvy audience. IBM has thoroughly thought through everything and the flexibility to integrate the API to expand the registration gateway allows us to have an extra layer of security. Furthermore, the brand IBM is reputable in the market for its data and network security.

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Begaya Morris

Lead Software Engineer at BD

Reliable remote access has improved secure collaboration and streamlined daily approvals

The best features TeamViewer Business offers in my opinion are collaboration, templates, a high level of security, and session recording. Collaboration allows me to collaborate remotely with my team members. Besides reconnecting automatically, it provides a high level of security, protecting from cyber attacks and aids in providing assurance in regulated environments through two-factor authentication and end-to-end encryption features. It also allows recording live sessions, which can be replayed as needed for future reference. TeamViewer Business has positively impacted my organization as collaboration has enhanced, especially remote collaboration by 60 to 70 percent. I have been able to collaborate with clients and other team members seamlessly. Enhanced workflow efficiency includes faster approvals and a lowered risk of data loss, misuse, and leak through robust features like two-factor authentication and end-to-end encryption. It also facilitates compliance using documentation and auditing through recordings and logs.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the user interface. There aren't too many buttons that the audience will have to fiddle with."

"It is easy to use and has a pretty good UI."

"There is a relevant return on investment, especially when my previous organizations assisted with remote access features, as rather than needing to go on-site, we could connect remotely, making it easier for those who are not tech-savvy, thanks to TeamViewer Business's user-friendly features, which helped immensely, especially when assisting elderly clients, and ensured we met metrics effectively, creating a significant positive impact."

"The most valuable feature of TeamViewer is user-friendliness."

"It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things."

"The product is easy to install."

"It is a scalable product."

"Getting started with TeamViewer was easy, with a very straightforward usage"

"The quality of the call and the quality of the sharing have been excellent."

More TeamViewer Business pros

Cons

"They should improve the registration gateway. Currently, you can't do a pre-event registration that's straightforward. You have to do an API to integrate. It would be a lot easier if they had that."

"TeamViewer could work on performance latency in slower internet connections by optimizing screen refresh rates during remote sessions, especially when transferring large files or using graphics-heavy applications."

"TeamViewer is expensive, and you get a limited number of connections for your money."

"On occasion, when remote connection process can't connect to a machine, the error messages aren't always helpful to tell you why you can't connect, as the message doesn't help troubleshoot whether it is too slow, too much interference, etc. I usually have to run to another computer and figure out what is going on, then restart it. The diagnostics could be improved."

"We'd like to be able to work from mobile to desktop and vice versa. We'd like more mobility."

"I believe latency can be optimized, and security control sometimes goes over the top and feels excessive."

"I have noticed that when I access another person's computer, sometimes the tab is visible, and sometimes it is not, which can be difficult."

"It would be very helpful if they could provide a manual for the installation process and describe more of their features."

"I am not sure about all the features of TeamViewer, but if they have no voice communication or file transfer features they should add them."

More TeamViewer Business cons

Pricing and Cost Advice

Information not available

"TeamViewer was willing to give us a one-year package. Whereas, a lot of the other companies that we explored were paid by the month or quarter. It's just easier for our finance people at the college if we can make a one-time yearly payment."

"I used the free version of TeamViewer."

"There is no license needed to use TeamViewer."

"We use the free version of TeamViewer."

"The price of the license could be less expensive."

"TeamViewer is very pricey. You have to sign up for a yearly subscription."

"It would be nice if it is cheaper."

"...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer..."

More TeamViewer Business pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

12%

Computer Software Company

Comms Service Provider

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	41
Midsize Enterprise	34
Large Enterprise	34

Questions from the Community

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Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...

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What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

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What is your experience regarding pricing and costs for TeamViewer?

Regarding pricing and setup costs, I have not directly encountered those matters. My experience has mostly focused on setup and licensing, which are not part of my support scope, as I was a user in...

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Comparisons

StackPath CDN vs IBM Cloud Video

Compared 44% of the time

Cisco TelePresence vs IBM Cloud Video

Compared 18% of the time

Windows Azure CDN vs IBM Cloud Video

Compared 15% of the time

Amazon CloudFront vs IBM Cloud Video

Compared 11% of the time

Zoom Workplace Business vs IBM Cloud Video

Compared 11% of the time

Product Reports

Buyer's Guide

Virtual Meetings

January 2026

Download IBM Cloud Video product report

Buyer's Guide

TeamViewer Business

January 2026

Download TeamViewer Business product report

Also Known As

IBM Ustream

No data available

Overview

With cognitive and AI infused technologies, IBM Cloud Video empowers customers to enhance live and on-demand video opportunities, and maximize viewer engagement.

IBM

TeamViewer Business is a license aimed at small teams and companies, developed to facilitate remote connectivity with features suitable for various business needs.

Providing access without user passwords, TeamViewer Business enhances productivity by allowing remote support across multiple platforms. It simplifies IT operations, connecting to PCs, laptops, servers, and mobile devices even in low-bandwidth situations. Two products, TeamViewer Remote and TeamViewer Tensor, extend its core features, with Tensor catering to large enterprises requiring advanced solutions.

What are the key features of TeamViewer Business?

Remote Access: Facilitates connectivity across platforms without passwords.
File Transfers: Enables fast and secure file sharing.
Security: Offers encryption and two-factor authentication.
User-Friendly Interface: Simplifies remote support and management.
High Compatibility: Connects easily, even under low bandwidth, supporting diverse devices.

What benefits and ROI can users expect?

Productivity Boost: Reduces need for travel while ensuring efficient support.
Cost Efficiency: Saves on physical resources by enabling remote troubleshooting.
Enhanced Security: Protects data with encryption and advanced security measures.
Flexible Connectivity: Maintains control across a broad range of devices, improving efficiency.

Industries leverage TeamViewer Business for remote desktop support, assisting in troubleshooting, software upgrades, and training. Companies manage both staff and clients remotely, ensuring technical challenges are handled seamlessly, promoting collaboration and facilitating remote meetings. IT teams use it to maintain operations without needing a physical presence, making it valuable across sectors.

TeamViewer

Sample Customers

Airbnb, N3 Results, University of Notre Dame

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings. Updated: January 2026.

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