IBM Cloud Video vs TeamViewer comparison

IBM and TeamViewer are both solutions in the Virtual Meetings category. IBM is ranked #29, while TeamViewer is ranked #3 with an average rating of 8.8. IBM holds a 1.1% mindshare in VM, compared to TeamViewer’s 3.9% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 92% of TeamViewer users who would recommend it.

IBM Cloud Video

Read 1 IBM Cloud Video review

455 Views
273 Comparison Views

100% willing to recommend

TeamViewer

Read 107 TeamViewer reviews

10,177 Views
1,934 Comparison Views

92% willing to recommend

IBM Cloud Video

TeamViewer

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 19, 2026

TeamViewer Business and IBM Cloud Video compete in the software market. TeamViewer holds an advantage in remote access solutions due to its cost-effectiveness and user-friendly interface, while IBM Cloud Video excels in superior video streaming and robust infrastructure.

Features: TeamViewer Business provides remote support, seamless cross-platform access, and a secure connection environment. IBM Cloud Video offers high-quality video streaming, comprehensive analytics, and reliable live broadcast capabilities.

Ease of Deployment and Customer Service: TeamViewer Business offers straightforward deployment with rapid user setup, emphasizing efficient integration. IBM Cloud Video requires a more intricate deployment system but offers specialized assistance supporting businesses in live video delivery.

Pricing and ROI: TeamViewer Business is budget-friendly, offering high ROI through low setup costs and efficient operations, suitable for remote support needs. IBM Cloud Video, though priced higher, justifies its cost with advanced streaming features and infrastructure, yielding strong ROI for businesses focused on digital media.

To learn more, read our detailed Virtual Meetings Report (Updated: March 2026).

Buyer's Guide

Virtual Meetings

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Cloud Video

Ranking in Virtual Meetings

29th

Average Rating

8.0

Reviews Sentiment

8.4

Number of Reviews

Ranking in other categories

CDN (30th)

TeamViewer

Ranking in Virtual Meetings

3rd

Average Rating

8.6

Reviews Sentiment

6.8

Number of Reviews

107

Ranking in other categories

Remote Access (1st), Remote Monitoring and Management (RMM) (3rd)

Mindshare comparison

As of April 2026, in the Virtual Meetings category, the mindshare of IBM Cloud Video is 1.1%, up from 0.4% compared to the previous year. The mindshare of TeamViewer is 3.9%, down from 7.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Mindshare Distribution
Product	Mindshare (%)
TeamViewer	3.9%
IBM Cloud Video	1.1%
Other	95.0%

Virtual Meetings

Featured Reviews

RONALD Lim

Co-Founder & Events Producer at Think Event

Great user interface and easy to implement

I like the corporate looking user interface for the audience and very straight forward log-in process too. The user interface of other solutions such as GoToWebinar can be confusing for a less tech-savvy audience. IBM has thoroughly thought through everything and the flexibility to integrate the API to expand the registration gateway allows us to have an extra layer of security. Furthermore, the brand IBM is reputable in the market for its data and network security.

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Begaya Morris

Lead Software Engineer at BD

Reliable remote access has improved secure collaboration and streamlined daily approvals

The best features TeamViewer Business offers in my opinion are collaboration, templates, a high level of security, and session recording. Collaboration allows me to collaborate remotely with my team members. Besides reconnecting automatically, it provides a high level of security, protecting from cyber attacks and aids in providing assurance in regulated environments through two-factor authentication and end-to-end encryption features. It also allows recording live sessions, which can be replayed as needed for future reference. TeamViewer Business has positively impacted my organization as collaboration has enhanced, especially remote collaboration by 60 to 70 percent. I have been able to collaborate with clients and other team members seamlessly. Enhanced workflow efficiency includes faster approvals and a lowered risk of data loss, misuse, and leak through robust features like two-factor authentication and end-to-end encryption. It also facilitates compliance using documentation and auditing through recordings and logs.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the user interface. There aren't too many buttons that the audience will have to fiddle with."

"IBM as a brand has helped us to get through any hurdle with the client's IT and legal queries, helped us to speed up the security vetting process."

"TeamViewer is stable."

"In my opinion, it's the best remote access product on the market."

"This solution has been really useful when doing product installations and needing assistance."

"The solution is user-friendly and very flexible."

"TeamViewer is useful for accessing data and systems remotely, and using this application, I can access other computers using an ID number that I provide to the users whose laptop I would like to access."

"The quality of the call and the quality of the sharing have been excellent."

"Quicker and easier to connect to our customers’ PCs to resolve software issues."

"TeamViewer is fast and easy to manipulate."

More TeamViewer pros

Cons

"They should improve the registration gateway. Currently, you can't do a pre-event registration that's straightforward."

"They should improve the registration gateway. Currently, you can't do a pre-event registration that's straightforward. You have to do an API to integrate. It would be a lot easier if they had that."

"The file transfer functionality crashes sometimes."

"I didn't like the fact that you had to install a client for remote support. If you didn't install the client, you were very limited in terms of what you could do."

"We access the solution through a VPN, which improves our security. However, earlier this year, around the beginning of March, a CVE in the TeamViewer client allowed remote connections to other network systems, which was concerning. You could have unintentionally gained admin rights if you didn't update TeamViewer promptly. It's crucial to always keep it updated to prevent such issues. The tool should consider implementing two-factor authentication to improve such security holes. It should also integrate good security updates, which should be implemented automatically."

"They should release features such as Augmented Reality into both plain and standard versions of TeamViewer."

"One thing that would really help with TeamViewer Business is if they were able to provide an easier way to deploy TeamViewer Business on all devices using group policy, as the current solution is quite clunky and very technical to set up; I have struggled and spent many days trying to get TeamViewer Business pushed out via group policy, and it has never worked as we would prefer, so we end up doing it manually, which is a drain on resources."

"I didn't like the fact that you had to install a client for remote support. If you didn't install the client, you were very limited in terms of what you could do. For a whole enterprise, it is just not an easy task to install a client on everything. Even if you're using SCCM, it is an undertaking. For transient clients that you don't necessarily support a hundred percent of the time, it would be nice to be able to connect to them and support their issues without having to install something on their machines. In my previous company, we were looking at this solution as being a collaborative tool for the enterprise in terms of video conferencing, calling, and scheduling. They were working on bringing a bunch of products together to make their suite a little more integrated, but it really wasn't at the point where we wanted it to be in terms of integration. We looked at it, reviewed it, and tested it out a bit. We then decided to go with Microsoft Teams. It has the clunkiness of having separate modules that aren't totally integrated. There are different methods for doing different things, which makes it a little bit more complicated. There should be the same way whether you are doing remote support or just calls."

"Support for mobile devices from Linux has been missing since the Native client was rolled out."

"But still, I think the price factor for small business."

More TeamViewer cons

Pricing and Cost Advice

Information not available

"We are not using the solution for commercial use therefore it is free to use."

"I used the free version of TeamViewer."

"The solution's pricing is reasonable."

"There is a free and paid version of this solution. I am currently using the free version."

"TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host."

"I used the free version of TeamViewer."

"TeamViewer is very pricey. You have to sign up for a yearly subscription."

"We have a permanent license and the price is reasonable."

More TeamViewer pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

12%

Computer Software Company

Construction Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	41
Midsize Enterprise	36
Large Enterprise	36

Questions from the Community

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Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...

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What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

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What is your experience regarding pricing and costs for TeamViewer?

The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.

See all answers

Comparisons

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Compared 38% of the time

Cisco TelePresence vs IBM Cloud Video

Compared 19% of the time

Amazon CloudFront vs IBM Cloud Video

Compared 18% of the time

Zoom Workplace Business vs IBM Cloud Video

Compared 13% of the time

Windows Azure CDN vs IBM Cloud Video

Compared 13% of the time

Product Reports

Buyer's Guide

Virtual Meetings

March 2026

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Buyer's Guide

TeamViewer

March 2026

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Also Known As

IBM Ustream

TeamViewer Tensor

Overview

With cognitive and AI infused technologies, IBM Cloud Video empowers customers to enhance live and on-demand video opportunities, and maximize viewer engagement.

IBM

TeamViewer offers a license type mainly for small teams, focusing on remote connectivity solutions. It includes TeamViewer Remote and TeamViewer Tensor, catering to both small businesses and large enterprises with specialized needs.

TeamViewer Business isn't standalone but a primary license for small teams. Its remote connectivity suite includes TeamViewer Remote and TeamViewer Tensor, the latter offering enhanced features for enterprises. It enables secure, high-speed remote access, collaboration, and troubleshooting. Major users suggest aligning product descriptions and improvement in interfaces and user experiences.

What are the key features of TeamViewer?

High-speed and secure remote access: Fast connections with strong security measures.
Robust collaboration tools: Enhances team productivity remotely.
Screen sharing: Easy display sharing for presentations and meetings.
Session recording: Documentation and review of remote sessions.
Easy integration: Seamless compatibility with other platforms and tools.

What benefits do users highlight?

Improved workflow: Streamlines processes and reduces downtime.
Efficient troubleshooting: Quick resolutions to technical issues.
Compliance assurance: Meets necessary security standards and regulations.
Time and resource savings: Minimizes the need for physical presence and travel.

Organizations use TeamViewer for remote desktop connectivity to manage and solve IT issues. It allows technical support, collaboration, and training with real-time assistance and secure access. By enabling remote support for employees and customers, it ensures efficient issue resolution across industries, such as healthcare, finance, and education.

TeamViewer

Sample Customers

Airbnb, N3 Results, University of Notre Dame

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings. Updated: March 2026.

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