IBM Cloud Video vs TeamViewer Business comparison

IBM and TeamViewer are both solutions in the Virtual Meetings category. IBM is ranked #29, while TeamViewer is ranked #3 with an average rating of 8.9. IBM holds a 1.1% mindshare in VM, compared to TeamViewer’s 4.0% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 92% of TeamViewer users who would recommend it.

IBM Cloud Video

Read 1 IBM Cloud Video review

395 Views
245 Comparison Views

100% willing to recommend

TeamViewer Business

Read 100 TeamViewer Business reviews

7,920 Views
1,109 Comparison Views

92% willing to recommend

IBM Cloud Video

TeamViewer Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 2, 2025

TeamViewer Business and IBM Cloud Video target different enterprise needs, with TeamViewer excelling in remote support and IBM Cloud Video leading in enterprise-grade streaming. TeamViewer shows an edge in pricing and support satisfaction, while IBM Cloud Video's advanced features make it a strong contender for those prioritizing video capabilities.

Features: TeamViewer Business offers remote access, device compatibility, and high security, enhancing IT support operations. IBM Cloud Video provides streaming options, analytics, and customizable solutions for large-scale broadcasting.

Ease of Deployment and Customer Service: TeamViewer Business offers simple, scalable deployment with responsive support services, suitable for remote assistance needs. IBM Cloud Video uses cloud-based deployment with significant flexibility in streaming management, along with prompt customer service for complex broadcasting requirements.

Pricing and ROI: TeamViewer Business presents an attractive pricing model with quick ROI due to lower setup costs and savings in IT support. IBM Cloud Video is more costly upfront but provides strong ROI through advanced streaming features, especially for enterprises focusing on video content delivery.

To learn more, read our detailed Virtual Meetings Report (Updated: January 2026).

Buyer's Guide

Virtual Meetings

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Cloud Video

Ranking in Virtual Meetings

29th

Average Rating

8.0

Reviews Sentiment

8.4

Number of Reviews

Ranking in other categories

CDN (30th)

TeamViewer Business

Ranking in Virtual Meetings

3rd

Average Rating

8.6

Reviews Sentiment

6.7

Number of Reviews

100

Ranking in other categories

Remote Access (1st)

Mindshare comparison

As of February 2026, in the Virtual Meetings category, the mindshare of IBM Cloud Video is 1.1%, up from 0.4% compared to the previous year. The mindshare of TeamViewer Business is 4.0%, down from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
TeamViewer Business	4.0%
IBM Cloud Video	1.1%
Other	94.9%

Virtual Meetings

Featured Reviews

RONALD Lim

Co-Founder & Events Producer at Think Event

Great user interface and easy to implement

I like the corporate looking user interface for the audience and very straight forward log-in process too. The user interface of other solutions such as GoToWebinar can be confusing for a less tech-savvy audience. IBM has thoroughly thought through everything and the flexibility to integrate the API to expand the registration gateway allows us to have an extra layer of security. Furthermore, the brand IBM is reputable in the market for its data and network security.

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Arun Moolchandani

Human Resources Manager at TP

Remote support has improved productivity and saves onsite visits through fast issue resolution

TeamViewer Business provides a fast and secure connection along with a reliable chat feature for a smooth support section. I also appreciate the monitoring and asset management capability, which enhances the remote access experience for my team and me. TeamViewer Business provides seamless communication capability, which includes a variety of options such as chat, call, and video that enhance interaction with our remote clients. TeamViewer Business has been really helpful in my organization, where we are able to troubleshoot any issue our clients have and resolve it as quickly as possible. It enables me to fix the problem faster. If a customer's screen is not working or a glitch happens, I can simply share their screen into my screen through TeamViewer Business and rectify the issue rather than asking them to describe the problem via email. This saves a lot of time and is helpful for our customers who are buying our products. The best features TeamViewer Business offers include seamless communication, efficient remote access, and fast and secure connection.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the user interface. There aren't too many buttons that the audience will have to fiddle with."

"The product is easy to install."

"This is a unique solution that is very easy to install."

"There is a relevant return on investment, especially when my previous organizations assisted with remote access features, as rather than needing to go on-site, we could connect remotely, making it easier for those who are not tech-savvy, thanks to TeamViewer Business's user-friendly features, which helped immensely, especially when assisting elderly clients, and ensured we met metrics effectively, creating a significant positive impact."

"TeamViewer is fast and easy to manipulate."

"The solution is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."

"I find the mouse control and the ability to click for them very effective. I can move the mouse and click on buttons as if sitting at their computer. These are the basic features I use most often in the solution. There are tricker features that I don't use much because I don't need them frequently. Overall, it's a great tool for helping others with their computer issues without traveling to their location or another building."

"The most valuable feature of the solution is that it is very fast. The file transfer from remote machines to my machine or from my machine to the remote machine works well."

"Ever since we have been using TeamViewer Business, because of how quick it is to connect to a user across the globe, we have been able to close tickets rapidly."

More TeamViewer Business pros

Cons

"They should improve the registration gateway. Currently, you can't do a pre-event registration that's straightforward. You have to do an API to integrate. It would be a lot easier if they had that."

"TeamViewer could improve by having a cloud version. Having the solution on the system could cause some cyber security concerns with data."

"The business interface is clunky and not well-documented."

"TeamViewer has a legacy and may not be using the latest UI trends."

"The solution could have better scalability."

"Sometimes we'll have a device in the field, and I'll click on remote control and it says "Can't authenticate." I'll double click in a different part of the TeamViewer interface and it'll say "Can't authenticate." Then I'll do it a third time and it connects. It's possible that it's just bad luck. It's also very possible that it's some bug within TeamViewer..."

"I think TeamViewer has many better options, and I suggest TeamViewer should also offer voice communication with my clients because writing is acceptable, but voice communication is much better."

"TeamViewer is publicly available and anyone can use it. This is the reason that many organizations do not permit the use of this solution. It is not considered to be secure enough."

"Voice communication and screen communication or face-to-face communication could be improved."

More TeamViewer Business cons

Pricing and Cost Advice

Information not available

"It would be nice if it is cheaper."

"There is a free and paid version of this solution. I am currently using the free version."

"TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users."

"We use the free version of TeamViewer."

"TeamViewer is very pricey. You have to sign up for a yearly subscription."

"The solution's pricing is reasonable."

"...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer..."

"It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license."

More TeamViewer Business pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

12%

Computer Software Company

Comms Service Provider

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	41
Midsize Enterprise	34
Large Enterprise	33

Questions from the Community

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Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...

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What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

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What is your experience regarding pricing and costs for TeamViewer?

Regarding pricing and setup costs, I have not directly encountered those matters. My experience has mostly focused on setup and licensing, which are not part of my support scope, as I was a user in...

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Comparisons

StackPath CDN vs IBM Cloud Video

Compared 54% of the time

Cisco TelePresence vs IBM Cloud Video

Compared 25% of the time

Windows Azure CDN vs IBM Cloud Video

Compared 22% of the time

Product Reports

Buyer's Guide

Virtual Meetings

January 2026

Download IBM Cloud Video product report

Buyer's Guide

TeamViewer Business

January 2026

Download TeamViewer Business product report

Also Known As

IBM Ustream

No data available

Overview

With cognitive and AI infused technologies, IBM Cloud Video empowers customers to enhance live and on-demand video opportunities, and maximize viewer engagement.

IBM

TeamViewer Business is a license aimed at small teams and companies, developed to facilitate remote connectivity with features suitable for various business needs.

Providing access without user passwords, TeamViewer Business enhances productivity by allowing remote support across multiple platforms. It simplifies IT operations, connecting to PCs, laptops, servers, and mobile devices even in low-bandwidth situations. Two products, TeamViewer Remote and TeamViewer Tensor, extend its core features, with Tensor catering to large enterprises requiring advanced solutions.

What are the key features of TeamViewer Business?

Remote Access: Facilitates connectivity across platforms without passwords.
File Transfers: Enables fast and secure file sharing.
Security: Offers encryption and two-factor authentication.
User-Friendly Interface: Simplifies remote support and management.
High Compatibility: Connects easily, even under low bandwidth, supporting diverse devices.

What benefits and ROI can users expect?

Productivity Boost: Reduces need for travel while ensuring efficient support.
Cost Efficiency: Saves on physical resources by enabling remote troubleshooting.
Enhanced Security: Protects data with encryption and advanced security measures.
Flexible Connectivity: Maintains control across a broad range of devices, improving efficiency.

Industries leverage TeamViewer Business for remote desktop support, assisting in troubleshooting, software upgrades, and training. Companies manage both staff and clients remotely, ensuring technical challenges are handled seamlessly, promoting collaboration and facilitating remote meetings. IT teams use it to maintain operations without needing a physical presence, making it valuable across sectors.

TeamViewer

Sample Customers

Airbnb, N3 Results, University of Notre Dame

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings. Updated: January 2026.

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.