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IBM Cloud Video vs TeamViewer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Video
Ranking in Virtual Meetings
29th
Average Rating
8.0
Reviews Sentiment
8.4
Number of Reviews
1
Ranking in other categories
CDN (30th)
TeamViewer
Ranking in Virtual Meetings
3rd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Remote Access (1st), Remote Monitoring and Management (RMM) (3rd)
 

Mindshare comparison

As of April 2026, in the Virtual Meetings category, the mindshare of IBM Cloud Video is 1.1%, up from 0.3% compared to the previous year. The mindshare of TeamViewer is 3.8%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
TeamViewer3.8%
IBM Cloud Video1.1%
Other95.1%
Virtual Meetings
 

Featured Reviews

RL
Co-Founder & Events Producer at Think Event
Great user interface and easy to implement
I like the corporate looking user interface for the audience and very straight forward log-in process too. The user interface of other solutions such as GoToWebinar can be confusing for a less tech-savvy audience. IBM has thoroughly thought through everything and the flexibility to integrate the API to expand the registration gateway allows us to have an extra layer of security. Furthermore, the brand IBM is reputable in the market for its data and network security.
Begaya Morris - PeerSpot reviewer
Lead Software Engineer at BD
Reliable remote access has improved secure collaboration and streamlined daily approvals
The best features TeamViewer Business offers in my opinion are collaboration, templates, a high level of security, and session recording. Collaboration allows me to collaborate remotely with my team members. Besides reconnecting automatically, it provides a high level of security, protecting from cyber attacks and aids in providing assurance in regulated environments through two-factor authentication and end-to-end encryption features. It also allows recording live sessions, which can be replayed as needed for future reference. TeamViewer Business has positively impacted my organization as collaboration has enhanced, especially remote collaboration by 60 to 70 percent. I have been able to collaborate with clients and other team members seamlessly. Enhanced workflow efficiency includes faster approvals and a lowered risk of data loss, misuse, and leak through robust features like two-factor authentication and end-to-end encryption. It also facilitates compliance using documentation and auditing through recordings and logs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the user interface. There aren't too many buttons that the audience will have to fiddle with."
"IBM as a brand has helped us to get through any hurdle with the client's IT and legal queries, helped us to speed up the security vetting process."
"I don't know of any performance problems with TeamViewer - generally, it's a stable product."
"The most valuable feature of TeamViewer is user-friendliness."
"It’s pretty dependable and very easy to use."
"Just being able to dial in on a clients server is all I need, and it reconnects automatically when there are connection issues."
"I use this almost daily to log into users computers across the nation, enabling me to troubleshoot issues much quicker than trying to talk someone else through things and allowing for nearly instantaneous troubleshooting."
"It is a great, amazing tool; all companies need to have it, and it's secure, fast, and reliable."
"I have always felt that TeamViewer is extremely capable software and, in my many years of using its remote connection service, it has never let me down."
"It's pretty easy to use. Just key in an ID and password and connect. For meetings, just enter the meeting ID and connect."
 

Cons

"They should improve the registration gateway. Currently, you can't do a pre-event registration that's straightforward."
"They should improve the registration gateway. Currently, you can't do a pre-event registration that's straightforward. You have to do an API to integrate. It would be a lot easier if they had that."
"Sometimes, the app can be a little cumbersome when accessing certain aspects of the program."
"I believe there are aspects of TeamViewer that could work better, particularly in the integration of various tools."
"The only thing I can think of is a quick-deploy / auto-installer for the end users."
"I would like it if the trial version of TeamViewer allowed you to have a connection for much longer."
"I didn't like the fact that you had to install a client for remote support. If you didn't install the client, you were very limited in terms of what you could do. For a whole enterprise, it is just not an easy task to install a client on everything. Even if you're using SCCM, it is an undertaking. For transient clients that you don't necessarily support a hundred percent of the time, it would be nice to be able to connect to them and support their issues without having to install something on their machines. In my previous company, we were looking at this solution as being a collaborative tool for the enterprise in terms of video conferencing, calling, and scheduling. They were working on bringing a bunch of products together to make their suite a little more integrated, but it really wasn't at the point where we wanted it to be in terms of integration. We looked at it, reviewed it, and tested it out a bit. We then decided to go with Microsoft Teams. It has the clunkiness of having separate modules that aren't totally integrated. There are different methods for doing different things, which makes it a little bit more complicated. There should be the same way whether you are doing remote support or just calls."
"I believe the graphical resolutions can be improved on the product, as apart from this, the product is very easy to use and easy on the eye."
"There is a limit on the number of people who can attend a meeting. Currently, I use Zoom for our pre-construction meetings because I can have up to 25 people."
"If I were to put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model."
 

Pricing and Cost Advice

Information not available
"TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users."
"TeamViewer was willing to give us a one-year package. Whereas, a lot of the other companies that we explored were paid by the month or quarter. It's just easier for our finance people at the college if we can make a one-time yearly payment."
"I am using the free version of TeamViewer. There is a subscription fee to use the premium features."
"There is no license needed to use TeamViewer."
"I used the free version of TeamViewer."
"The version of the solution we are using is free."
"I rate pricing a ten on a scale from one to ten, where one is low and ten is high. There are no additional costs attached to the licensing of the solution."
"We are not using the solution for commercial use therefore it is free to use."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
11%
Computer Software Company
9%
Construction Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise36
Large Enterprise36
 

Questions from the Community

Ask a question
Earn 20 points
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
What is your experience regarding pricing and costs for TeamViewer?
The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.
 

Also Known As

IBM Ustream
TeamViewer Tensor
 

Overview

 

Sample Customers

Airbnb, N3 Results, University of Notre Dame
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings. Updated: April 2026.
890,124 professionals have used our research since 2012.