IBM Cloud Identity Service and Microsoft Entra External ID compete in the identity and access management sector. IBM Cloud Identity Service has an advantage in support and pricing, but Microsoft Entra External ID leads with advanced features.
Features: IBM Cloud Identity Service provides intuitive integration with various platforms, effective security measures, and seamless access management. Microsoft Entra External ID offers comprehensive identity verification, strong API capabilities, and extensive customization options.
Ease of Deployment and Customer Service: IBM Cloud Identity Service ensures a straightforward deployment model and reliable customer support. Microsoft Entra External ID, though more complex, is supported by detailed documentation and comprehensive service once integrated.
Pricing and ROI: IBM Cloud Identity Service presents a cost-effective setup, appealing to budget-sensitive organizations, with a clear ROI advantage. Microsoft Entra External ID has a higher upfront cost but provides significant long-term ROI through its features.
| Product | Market Share (%) |
|---|---|
| Microsoft Entra External ID | 2.4% |
| IBM Cloud Identity Service | 0.7% |
| Other | 96.9% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 2 |
| Large Enterprise | 6 |
Whether your applications are custom, your business processes complex, or you're looking for world-class professional services and project management to coordinate each step of your project, IBM Cloud Identity Service is uniquely suited to serve organizations with out-of-the box challenges.
IBM Cloud Identity Service can be designed to help with the full lifecycle of implementation and operations, including discovery, planning, project management, integration engineering and more – expertly delivered by IBM's global staff of identity professionals.
Microsoft Entra External ID, part of Microsoft Entra, provides highly secure digital experiences for partners, customers, citizens, patients, or any users outside your organization with customization controls. Combine external identities and user directories in one portal to seamlessly manage access across the organization.
Microsoft Entra External ID refers to all the ways you can securely interact with users outside of your organization. If you want to collaborate with partners, distributors, suppliers, or vendors, you can share your resources and define how your internal users can access external organizations. If you're a developer creating consumer-facing apps, you can manage your customers' identity experiences.
With External ID, external users can "bring their own identities." Whether they have a corporate or government-issued digital identity, or an unmanaged social identity like Google or Facebook, they can use their own credentials to sign in. The external user’s identity provider manages their identity, and you manage access to your apps with Entra ID or Entra External ID to keep your resources protected.
The following capabilities make up External ID:
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