IBM Case Foundation vs Nintex Process Platform comparison

IBM and Nintex are both solutions in the Business Process Management (BPM) category. IBM is ranked #32 with an average rating of 8.0, while Nintex is ranked #13 with an average rating of 8.0. IBM holds a 0.4% mindshare in BPM, compared to Nintex’s 2.0% mindshare. Additionally, 86% of IBM users are willing to recommend the solution, compared to 90% of Nintex users who would recommend it.

IBM Case Foundation

Read 14 IBM Case Foundation reviews

333 Views
333 Comparison Views

86% willing to recommend

Nintex Process Platform

Read 24 Nintex Process Platform reviews

2,683 Views
2,066 Comparison Views

90% willing to recommend

IBM Case Foundation

Nintex Process Platform

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 18, 2024

Nintex Process Platform and IBM Case Foundation compete in the workflow automation space. Nintex appears to have the upper hand due to its ease of use and robust integration capabilities, enhancing workflow automation efficiency.

Features: Nintex Process Platform is known for its scalability and robust performance, particularly in SharePoint environments. It offers a low-code/no-code approach using SmartObjects and SmartForms for rapid development, as well as extensive integrations and mobile solutions. IBM Case Foundation is strong in content management and complex state workflows, with notable integration with Microsoft products and BI tools, benefiting decision-making processes.

Room for Improvement: Nintex Process Platform could improve in areas such as performance, default logging, and notifications. Cloud capabilities need expansion and error reporting could be more refined. Issues with workflow copying, licensing, and documentation need addressing. IBM Case Foundation should update its workflow engine and improve customization flexibility, as well as enhance integration with external platforms and modernize its user interface.

Ease of Deployment and Customer Service: Nintex Process Platform offers flexible deployment across on-premises, public, and hybrid cloud environments, although its technical support is variable, often relying on community help. IBM Case Foundation focuses on on-premises deployment with adequate customer service but faces challenges in support responsiveness and user interface intuitiveness. Nintex provides streamlined support with global 24/7 coverage.

Pricing and ROI: Nintex Process Platform is pricey, leaning towards a subscription model for flexibility but delivers a strong ROI through effective workflow solutions and time savings. IBM Case Foundation is mid-range in pricing, occasionally costly depending on licensing models, but adds value with bundle offers in the Automation Pack. Both solutions contribute substantial ROI by enabling process automation and freeing up resources for strategic initiatives.

To learn more, read our detailed IBM Case Foundation vs. Nintex Process Platform Report (Updated: July 2025).

Buyer's Guide

IBM Case Foundation vs. Nintex Process Platform

July 2025

Download the complete report

Helped 861,524 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Case Foundation

Ranking in Business Process Management (BPM)

32nd

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Nintex Process Platform

Ranking in Business Process Management (BPM)

13th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Process Automation (11th), Workload Automation (13th)

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of IBM Case Foundation is 0.4%, up from 0.3% compared to the previous year. The mindshare of Nintex Process Platform is 2.0%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Nouman Nawaz

Deputy Director - IT(Plans) at DHA Lahore

Mature product in terms of security and stable product

The architecture is a bit difficult, but in BAW, they introduced the Business Automation Workflow. It's a bit easier compared to Case Manager. Currently, we use Case Manager, so it's a bit difficult to upgrade and handle, but BAW is comparatively much better and easier to handle. The limitation is only for customization because IBM doesn't support it. In some scenarios, if you want some business processes to be customized, we have already spoken two or three times with IBM representatives that we have to customize some of the features in this business process. They would say that if you want to do this automation at your own end, then okay, fine, go ahead, but we are not supporting all this customization. The only thing is the customization because it's a complete standard application.

Read full review

Vitor Medeiros

National Sales Director at Konica Minolta

Offers capacity to integrate with external platforms but technically difficult

There is room for improvement in the user experience in the forms. When we need to develop the forms, we don't have much customization, and I think we need more flexibility there. It's technically difficult, but it would be great to be able to develop our own code and integrate it into the platform. We could then run our own code for specific actions and requests or even develop a page or form. So, if I can ask Nintex for something, it would be a way to integrate our own code for specific actions. When it comes to integration, it could have more options for custom requests.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."

"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."

"The most valuable feature is its stability, which is why we are using it."

"The content management is great."

"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."

"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."

"It's very easy."

"Case Foundation provides a strong security boost."

More IBM Case Foundation pros

"It saves time as tasks are automated."

"The strength of this solution lies in its connectors and the accessibility of an open API. The presence of an open API allows users to create custom connectors if necessary, provided there is access to the source API documentation. Additionally, the platform features a straightforward yet highly effective forms tool. This tool not only seamlessly integrates with the workflow functionality but also facilitates the transmission of information to the document generation tool. This comprehensive integration is particularly noteworthy when compared to alternatives such as Oracle, which tends to rely on more complex and separate logic for similar functionalities. A key strength of Nintex lies in its user-centric approach to help documentation. The materials are designed to be easily understood, avoiding complex terminology. In cases where technical terms are used, they are linked to articles for further clarification. This contrasts with platforms like Microsoft and Oracle, which may employ technical jargon without clear explanations. Nintex further supports its users through a robust online community, fostering collaboration and shared insights. Additionally, Nintex University offers online training across all applications, following a role-based structure. Unlike some other platforms, Nintex's training is thoughtfully broken down into shorter courses, focused on specific roles. This approach ensures that users can efficiently access the information they need without navigating through extensive and potentially irrelevant content, as may be the case with Oracle's training structure."

"K2 is reasonably priced."

"It provides data accuracy with fewer failures."

"I find it useful to utilize LDAP query action to find out the status of a particular user."

"It has a lot of features for creating and managing workflows, as well as for integrating with other applications. Nintex offers features, particularly to ensure a user-friendly experience."

"I think the initial setup is fine."

"Out of box connectivity with UiPath."

More Nintex Process Platform pros

Cons

"The solution can be quite expensive."

"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."

"The cloud version could use more stability."

"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."

"The interface needs to be more user-friendly."

"The limitation is only for customization because IBM doesn't support it."

"We are now using microservices but there are some areas where the coordination with FileNet is problematic."

"The service as it currently stands is out-of-date and lacks flexibility."

More IBM Case Foundation cons

"There have been some glitches, and the workflow fails frequently."

"The solution does not integrate with many platforms."

"User interface could use some improvement. Perhaps integration with Visual Studio or SharePoint Designer would be useful."

"The Workflow Designer needs improvement."

"The product’s support for the mobile platform and its ability to handle artificial loads could be better."

"Converting a document from PDF to MS Word, or vice versa, needs to be improved."

"K2 is a workflow solution, and there is no RPA solution with K2. This is where K2 lacks a little bit. It is just a heavy workflow solution. It doesn't have a supplemental product like RPA. If you want to use RPA, you have to use Blue Prism, UIPath, or something else. If you use Nintex, it has an RPA solution. It is a form-based application, and they are doing everything electronically. The initial investment in K2 is heavy because it is a BPM software. It does not have a low cost because they charge you the same for one workflow or 100 workflows."

"We'd like to have integration with SharePoint."

More Nintex Process Platform cons

Pricing and Cost Advice

"This is not an expensive solution and we are using the standard license."

"Pricing is in the mid-range, it is not cheap, but it's not expensive."

"IBM Case Foundation is a little expensive."

"The price falls in the middle range—not overly expensive but not extremely affordable either."

"For the initial hundred users, the cost is $21,000 per year, which I find too high."

"We pay on a yearly basis. It's my understanding that we pay approximately $11,000/year."

"Comparatively, it's expensive."

"The product’s price is competitive compared to other vendors."

"The price of this solution is affordable but the problem in Algeria is our community is a bit slower. The new clients might feel the solution is a bit expensive."

"Nintex Workflow is more expensive than Microsoft's native products, but it is still considered moderately priced when compared to higher-end products such as K2."

"The initial investment in K2 is heavy. Currently, the expenditure is $28,000 for a year. After we go to the cloud, it is going to be per seat and probably cheaper. Currently, there are unlimited users."

"Offering a licensing model that allows for multiple small workflows would be a huge improvement to an already great platform."

More Nintex Process Platform pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.

See recommendations

861,524 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Government

15%

Insurance Company

11%

University

Computer Software Company

19%

Financial Services Firm

19%

Educational Organization

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IBM Case Foundation?

A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting.

See all answers

What is your experience regarding pricing and costs for IBM Case Foundation?

It was affordable, but right now, ten years later, the cost of the product is extremely high. That's why we are looking for another product.

See all answers

What needs improvement with IBM Case Foundation?

See all answers

What do you like most about K2?

The latest version of Nintex has many features. We have a clear roadmap and the necessary application to integrate it into our platform.

See all answers

What is your experience regarding pricing and costs for K2?

Nintex Process Platform is expensive. Prices relate to both features and the professional services necessary due to our lack of an implementation team.

See all answers

What needs improvement with K2?

The user interface in Nintex needs improvement. It is not very intuitive and requires changes. Additionally, the deployment process should be easier.

See all answers

Comparisons

IBM Business Automation Workflow vs IBM Case Foundation

Compared 47% of the time

iGrafx Process360 Live Platform vs IBM Case Foundation

Compared 27% of the time

OpenText MBPM vs IBM Case Foundation

Compared 27% of the time

More IBM Case Foundation Competitors

Camunda vs Nintex Process Platform

Compared 18% of the time

SAP Signavio Process Manager vs Nintex Process Platform

Compared 10% of the time

Pega Platform vs Nintex Process Platform

Compared 8% of the time

Bizagi vs Nintex Process Platform

Compared 6% of the time

ServiceNow Orchestration vs Nintex Process Platform

Compared 6% of the time

More Nintex Process Platform Competitors

Product Reports

Buyer's Guide

IBM Case Foundation

July 2025

Download IBM Case Foundation product report

Buyer's Guide

Nintex Process Platform

June 2025

Download Nintex Process Platform product report

Also Known As

Case Foundation, FileNet Business Process Manager

K2 blackpearl, K2 Five, Nintex Workflow

Overview

IBM Case Foundation is for organizations that need to harness unstructured information and integrate it with business processes to drive critical business decisions. It enables organizations to create, manage and optimize case-based processes and is designed to decrease development costs while significantly improving process performance. Case Foundation links specific pieces of content with a structured workflow. It's an on ramp for organizations that choose to move from document-centric workflow solutions to the advanced capabilities of IBM Case Manager.

IBM

Nintex Process Platform automates processes such as approvals, vendor requests, and leave management, optimizing workflows in sectors like government, banking, and HR.

Nintex Process Platform streamlines collaboration and integrates seamlessly with Microsoft tools. It supports account management, loan origination, claims reimbursement, and public e-services, while also assisting with onboarding, resource management, and compliance workflows. Users benefit from its ease of maintenance, low-code development, and powerful workflow engine capable of handling complex processes through SmartObjects technology.

What are some key features?

Easy Maintenance - Simplifies ongoing management and updates.
Low-Code Development - Enables quick application creation with minimal coding.
Extensive Integration - Connects with diverse data sources through SmartObjects technology.
Drag-and-Drop Interface - Offers a user-friendly, visually intuitive design for creating workflows.
Automatic Workflow Triggers - Allows for seamless automation of predefined actions.
Integration with Microsoft Ecosystems - Ensures compatibility with SharePoint and Office 365.

What benefits should users look for in reviews?

Affordability - Offers cost-effective solutions for businesses.
Customizability - Provides tailored solutions that meet specific needs.
Support - Beneficial for addressing issues and optimizing performance.
Rapid Development - Facilitates quick project turnaround due to its pre-built constructs.

Nintex Process Platform is implemented across various sectors, such as government, banking, and HR, providing significant improvements in workflow efficiency. In governmental agencies, it facilitates public e-services and compliance workflows, while in banking, it supports account management and loan origination. HR departments benefit from enhanced onboarding, resource management, and leave management processes.

Nintex

Sample Customers

Suncorp Group Limited

SEA Corp, Omnicom Group, Verizon, STIHL

Buyer's Guide

IBM Case Foundation vs. Nintex Process Platform

July 2025

Free Report: IBM Case Foundation vs. Nintex Process Platform

Find out what your peers are saying about IBM Case Foundation vs. Nintex Process Platform and other solutions. Updated: July 2025.

DOWNLOAD NOW

861,524 professionals have used our research since 2012.

See our IBM Case Foundation vs. Nintex Process Platform report.

See our list of best Business Process Management (BPM) vendors.

We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.