IBM Case Foundation vs Nintex Process Platform comparison

IBM and Nintex are both solutions in the Business Process Management (BPM) category. IBM is ranked #32 with an average rating of 8.0, while Nintex is ranked #10 with an average rating of 8.2. IBM holds a 0.4% mindshare in BPM, compared to Nintex’s 2.2% mindshare. Additionally, 86% of IBM users are willing to recommend the solution, compared to 90% of Nintex users who would recommend it.

IBM Case Foundation

Read 13 IBM Case Foundation reviews

298 Views
204 Comparison Views

86% willing to recommend

Nintex Process Platform

Read 24 Nintex Process Platform reviews

2,490 Views
1,518 Comparison Views

90% willing to recommend

IBM Case Foundation

Nintex Process Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

Nintex Process Platform and IBM Case Foundation compete in the workflow automation space. Nintex appears to have the upper hand due to its ease of use and robust integration capabilities, enhancing workflow automation efficiency.

Features: Nintex Process Platform is known for its scalability and robust performance, particularly in SharePoint environments. It offers a low-code/no-code approach using SmartObjects and SmartForms for rapid development, as well as extensive integrations and mobile solutions. IBM Case Foundation is strong in content management and complex state workflows, with notable integration with Microsoft products and BI tools, benefiting decision-making processes.

Room for Improvement: Nintex Process Platform could improve in areas such as performance, default logging, and notifications. Cloud capabilities need expansion and error reporting could be more refined. Issues with workflow copying, licensing, and documentation need addressing. IBM Case Foundation should update its workflow engine and improve customization flexibility, as well as enhance integration with external platforms and modernize its user interface.

Ease of Deployment and Customer Service: Nintex Process Platform offers flexible deployment across on-premises, public, and hybrid cloud environments, although its technical support is variable, often relying on community help. IBM Case Foundation focuses on on-premises deployment with adequate customer service but faces challenges in support responsiveness and user interface intuitiveness. Nintex provides streamlined support with global 24/7 coverage.

Pricing and ROI: Nintex Process Platform is pricey, leaning towards a subscription model for flexibility but delivers a strong ROI through effective workflow solutions and time savings. IBM Case Foundation is mid-range in pricing, occasionally costly depending on licensing models, but adds value with bundle offers in the Automation Pack. Both solutions contribute substantial ROI by enabling process automation and freeing up resources for strategic initiatives.

To learn more, read our detailed IBM Case Foundation vs. Nintex Process Platform Report (Updated: April 2025).

Buyer's Guide

IBM Case Foundation vs. Nintex Process Platform

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Case Foundation

Ranking in Business Process Management (BPM)

32nd

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Nintex Process Platform

Ranking in Business Process Management (BPM)

10th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Process Automation (9th), Workload Automation (13th)

Mindshare comparison

As of May 2025, in the Business Process Management (BPM) category, the mindshare of IBM Case Foundation is 0.4%, up from 0.3% compared to the previous year. The mindshare of Nintex Process Platform is 2.2%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Nouman Nawaz

Deputy Director - IT(Plans) at DHA Lahore

Mature product in terms of security and stable product

The architecture is a bit difficult, but in BAW, they introduced the Business Automation Workflow. It's a bit easier compared to Case Manager. Currently, we use Case Manager, so it's a bit difficult to upgrade and handle, but BAW is comparatively much better and easier to handle. The limitation is only for customization because IBM doesn't support it. In some scenarios, if you want some business processes to be customized, we have already spoken two or three times with IBM representatives that we have to customize some of the features in this business process. They would say that if you want to do this automation at your own end, then okay, fine, go ahead, but we are not supporting all this customization. The only thing is the customization because it's a complete standard application.

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Damilola Adeleye

Business Automation Developer at Polaris Bank Nigeria Plc

Straightforward interface and user-friendly

There are a lot of apps in K2, but what I really found that needs improvement is the management section of K2, especially the management server and the admin page where you can manage processes, add users, set security fees, and add licenses. The reason for this is because the part that is the section of administration, particularly the management called rows, has multiple rules, as many as you want. For instance, you may have around 200 rules, and when you view them, only the first ten are displayed, and you have to click next to see the next ten and so on until you get to the hundredth rule. On that page, as of today, we only have what we call to fetch, where you can search for a particular rule you're looking for, or else you have to keep clicking until you get to the final page you want. So that's a bit challenging.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is its stability, which is why we are using it."

"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."

"It's very easy."

"The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable."

"The only thing is that we can easily track where the application is in the process, from manual to automation."

"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."

"It is easy to set up workflows that notify the user depending on certain events."

"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."

More IBM Case Foundation pros

"I like the feature of getting an email for a workflow error, then I do not have to go through every instance."

"The technical support is very good."

"The setup is easy."

"It saves time as tasks are automated."

"NWC forms could be better. Also, the ability to build workflows that are not dependent on SharePoint is very desirable. The forms feature just isn’t as functional as the forms for SharePoint."

"Our solutions using Nintex has been most successful in automating HR processes because it allows you to easily and rapidly build solutions that conform to the unique business processes for each entity."

"The strength of this solution lies in its connectors and the accessibility of an open API. The presence of an open API allows users to create custom connectors if necessary, provided there is access to the source API documentation. Additionally, the platform features a straightforward yet highly effective forms tool. This tool not only seamlessly integrates with the workflow functionality but also facilitates the transmission of information to the document generation tool. This comprehensive integration is particularly noteworthy when compared to alternatives such as Oracle, which tends to rely on more complex and separate logic for similar functionalities. A key strength of Nintex lies in its user-centric approach to help documentation. The materials are designed to be easily understood, avoiding complex terminology. In cases where technical terms are used, they are linked to articles for further clarification. This contrasts with platforms like Microsoft and Oracle, which may employ technical jargon without clear explanations. Nintex further supports its users through a robust online community, fostering collaboration and shared insights. Additionally, Nintex University offers online training across all applications, following a role-based structure. Unlike some other platforms, Nintex's training is thoughtfully broken down into shorter courses, focused on specific roles. This approach ensures that users can efficiently access the information they need without navigating through extensive and potentially irrelevant content, as may be the case with Oracle's training structure."

"Valuable features include workflows (escalation, reminder, LazyApproval, actions, etc.) and ease of use."

More Nintex Process Platform pros

Cons

"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."

"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."

"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."

"There are some features that could be enhanced like the document viewer"

"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."

"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."

"The cloud version could use more stability."

"We are now using microservices but there are some areas where the coordination with FileNet is problematic."

More IBM Case Foundation cons

"It's very tedious to manage."

"The product’s support for the mobile platform and its ability to handle artificial loads could be better."

"I think it was lacking a little bit in its multiple in-house processes and other processes. So there is a little bit of a gap in collaboration."

"We'd like to have integration with SharePoint."

"The cost of the solution is high and has room for improvement."

"Difficult to include external partners with the solution deployed on-premise."

"The tool can be limiting when more complex solutions are required. Improving it to offer greater functionality and less reliance on technical expertise could be beneficial."

"Nintex seems to be very server intensive. It is one of the reasons that we are moving to a different product on the SharePoint 2016 platform."

More Nintex Process Platform cons

Pricing and Cost Advice

"Pricing is in the mid-range, it is not cheap, but it's not expensive."

"This is not an expensive solution and we are using the standard license."

"IBM Case Foundation is a little expensive."

"The price falls in the middle range—not overly expensive but not extremely affordable either."

"The product’s price is competitive compared to other vendors."

"Nintex products are expensive, but valuable. Licensing in on-premise was historically based on a perpetual model, where you’d license per Web front-end. However, they are switching exclusively to a consumption (subscription) model, where you purchase the number of workflows you think you’ll use in your environment, and can scale up from there."

"Prices for licenses of K2 are high."

"Our maintenance costs are reduced."

"The annual support costs are expensive."

"Nintex Workflow is more expensive than Microsoft's native products, but it is still considered moderately priced when compared to higher-end products such as K2."

"It's more suited for enterprise level, not for small or medium-sized businesses (SMBs)."

"We pay on a yearly basis. It's my understanding that we pay approximately $11,000/year."

More Nintex Process Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Insurance Company

12%

University

10%

Government

10%

Computer Software Company

20%

Financial Services Firm

18%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IBM Case Foundation?

A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting.

See all answers

What is your experience regarding pricing and costs for IBM Case Foundation?

It was affordable, but right now, ten years later, the cost of the product is extremely high. That's why we are looking for another product.

See all answers

What needs improvement with IBM Case Foundation?

See all answers

What do you like most about K2?

The latest version of Nintex has many features. We have a clear roadmap and the necessary application to integrate it into our platform.

See all answers

What is your experience regarding pricing and costs for K2?

Nintex Process Platform is expensive. Prices relate to both features and the professional services necessary due to our lack of an implementation team.

See all answers

What needs improvement with K2?

The user interface in Nintex needs improvement. It is not very intuitive and requires changes. Additionally, the deployment process should be easier.

See all answers

Comparisons

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Compared 100% of the time

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Compared 8% of the time

Bizagi vs Nintex Process Platform

Compared 7% of the time

Appian vs Nintex Process Platform

Compared 5% of the time

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Product Reports

Buyer's Guide

IBM Case Foundation

April 2025

Download IBM Case Foundation product report

Buyer's Guide

Nintex Process Platform

April 2025

Download Nintex Process Platform product report

Also Known As

Case Foundation, FileNet Business Process Manager

K2 blackpearl, K2 Five, Nintex Workflow

Overview

IBM Case Foundation is for organizations that need to harness unstructured information and integrate it with business processes to drive critical business decisions. It enables organizations to create, manage and optimize case-based processes and is designed to decrease development costs while significantly improving process performance. Case Foundation links specific pieces of content with a structured workflow. It's an on ramp for organizations that choose to move from document-centric workflow solutions to the advanced capabilities of IBM Case Manager.

IBM

Nintex Process Platform automates processes such as approvals, vendor requests, and leave management, optimizing workflows in sectors like government, banking, and HR.

Nintex Process Platform streamlines collaboration and integrates seamlessly with Microsoft tools. It supports account management, loan origination, claims reimbursement, and public e-services, while also assisting with onboarding, resource management, and compliance workflows. Users benefit from its ease of maintenance, low-code development, and powerful workflow engine capable of handling complex processes through SmartObjects technology.

What are some key features?

Easy Maintenance - Simplifies ongoing management and updates.
Low-Code Development - Enables quick application creation with minimal coding.
Extensive Integration - Connects with diverse data sources through SmartObjects technology.
Drag-and-Drop Interface - Offers a user-friendly, visually intuitive design for creating workflows.
Automatic Workflow Triggers - Allows for seamless automation of predefined actions.
Integration with Microsoft Ecosystems - Ensures compatibility with SharePoint and Office 365.

What benefits should users look for in reviews?

Affordability - Offers cost-effective solutions for businesses.
Customizability - Provides tailored solutions that meet specific needs.
Support - Beneficial for addressing issues and optimizing performance.
Rapid Development - Facilitates quick project turnaround due to its pre-built constructs.

Nintex Process Platform is implemented across various sectors, such as government, banking, and HR, providing significant improvements in workflow efficiency. In governmental agencies, it facilitates public e-services and compliance workflows, while in banking, it supports account management and loan origination. HR departments benefit from enhanced onboarding, resource management, and leave management processes.

Nintex

Sample Customers

Suncorp Group Limited

SEA Corp, Omnicom Group, Verizon, STIHL

Buyer's Guide

IBM Case Foundation vs. Nintex Process Platform

April 2025

Free Report: IBM Case Foundation vs. Nintex Process Platform

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