Newgen OmniFlow and IBM Business Automation Workflow compete in the business automation market. Newgen OmniFlow is often preferred for its competitive pricing and customer service, but IBM Business Automation Workflow stands out due to its comprehensive features and advanced analytics despite a higher cost.
Features: Newgen OmniFlow highlights process automation, integration capabilities, and scalability, focusing on flexibility. IBM Business Automation Workflow offers advanced analytics, machine learning integration, and seamless process optimization, providing superior insights.
Room for Improvement: Newgen OmniFlow could enhance its advanced analytics, machine learning, and process optimization skills. IBM Business Automation Workflow might improve deployment complexity, cost considerations, and better simplify initial setups for smoother integration.
Ease of Deployment and Customer Service: Newgen OmniFlow is praised for its straightforward deployment and strong customer support. IBM Business Automation Workflow has a more complex deployment process but provides substantial support to manage this complexity.
Pricing and ROI: Newgen OmniFlow typically involves a lower setup cost, resulting in quicker ROI, which makes it suitable for budget-focused companies. IBM Business Automation Workflow demands a higher initial investment but its robust capabilities justify the cost with long-term ROI benefits, especially in strategic deployments.
| Product | Market Share (%) |
|---|---|
| IBM Business Automation Workflow | 1.9% |
| Newgen OmniFlow | 0.7% |
| Other | 97.4% |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 3 |
| Large Enterprise | 16 |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Large Enterprise | 6 |
IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.
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