We performed a comparison between IBM Application Performance Management and OpenText SiteScope based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the breakdown that it provides, such as a description of the fields for a particular transaction."
"Because we have partnerships with other partners, I can share a bit about what I've noticed with IBM APM compared to other vendor solutions. Specifically, with IBM, the visibility into detailed process information is more tangible. On the OS level, APM displays all processes (or the top 10 processes) that are consuming CPU or resident memory. This is the most important thing that is not always available with other vendors."
"It's easy to use."
"IBM Application Performance Management helped us increased our response time by 80% and cost 60% less."
"The transaction tracking feature from IBM is the most important feature for us. It is something that provides a terrific value for us and our clients. It has a lot of data sources and agents that are collectors. It is also stable."
"The initial setup was straightforward and took minimal effort."
"I would rate the scalability an eight out of ten."
"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."
"For the system environment, SiteScope can be useful."
"Has a simple setup. It can be up and running within hours."
"Our experiences with Micro Focus SiteScope have been mostly positive as we can easily work with multiple monitors and different types of monitors pretty quickly. There are a lot of out-of-the-box solutions for us through Micro Focus SiteScope, so we don't have to do that much custom coding for the vast majority of requests that we get for monitoring. There are some limitations that we've run into and some problems every once in a while, but they've been relatively minor."
"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."
"The stability of the Micro Focus Voltage SiteScope is good."
"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."
"Its web user interface is a little bit old in comparison to other solutions, such as New Relic, and it should be improved. Its scalability and technical support should also be improved. Currently, it is scalable, but only in a vertical way. They provide good technical support, but the initial steps for a new case can be improved to fasten the resolution process."
"They should focus on potentially enhancing the dashboard to make it more contemporary and adding some customization options. Furthermore, there might be room for improvement in the pricing policy."
"It's still missing some platforms. For example, if you look to applications itself, it is missing the interface."
"The demo that was provided to us is not working very well. At times, there are errors."
"The stability is not great and should be better."
"With APM, we noticed that the agent can cause a lot of issues for the application, making the agent very unreliable. Many issues are happening, and we've had to discuss it with support to try and get a fix. It affects application availability, and sometimes actions fail because of the agent, degrading the performance of the application."
"Technical support can be slow and needs improvement."
"The tool needs to support new technologies like Kubernetes. It also needs to improve scalability."
"Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring."
"It should improve its integrations with various tools, especially service management tools."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."
"You can use OpenText SiteScope for small or middle environments. But if you want to monitor a large environment, it is not scalable. If you can monitor a large environment with OpenText SiteScope, it can be a valuable product."
"SiteScope isn't productive if you want to monitor RAM or if you want to monitor some URL."
"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."
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IBM Application Performance Management is ranked 52nd in Application Performance Monitoring (APM) and Observability with 7 reviews while OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews. IBM Application Performance Management is rated 6.4, while OpenText SiteScope is rated 7.6. The top reviewer of IBM Application Performance Management writes "A multi-functional solution but has poor stability and performance-related issues". On the other hand, the top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". IBM Application Performance Management is most compared with Instana Dynamic APM, Dynatrace, BMC Compuware Strobe, IBM Tivoli Composite Application Manager and AppDynamics, whereas OpenText SiteScope is most compared with Dynatrace, SCOM, AppDynamics, Prometheus and BMC TrueSight Operations Management. See our IBM Application Performance Management vs. OpenText SiteScope report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
