Implementation Consultant at a tech services company with 11-50 employees
Jan 23, 2021
The transaction tracking feature from IBM is the most important feature for us. It is something that provides a terrific value for us and our clients.
It has a lot of data sources and agents that are collectors. It is also stable.
End-users can connect with different options: by cloud (AWS, Microsoft Azure or other cloud providers), by a SaaS solution or from their own datacenter. The next option is Multi Cloud and hybrid - this makes it difficult to find reasons for a performance problem.
Now users have to deal with many options for their network. You have to take into account problems such as latency and congestion...