OpenText SiteScope vs Prometheus Group comparison

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OpenText SiteScope

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Executive SummaryUpdated on Jun 8, 2025

OpenText SiteScope and Prometheus Group are prominent competitors in IT operations management. OpenText SiteScope is favored for its user-friendly design and comprehensive monitoring capabilities, whereas Prometheus Group is recognized for its asset management solutions.

Features: OpenText SiteScope includes robust server and application monitoring, extensive integration options, and a user-friendly interface. It supports agentless monitoring, simplifying the tracking of server performance without additional system load. Prometheus Group offers specialized asset management by predicting asset lifecycle and preventing downtime, essential for organizations that prioritize asset reliability. Its flexibility and integration with a variety of long-term storage solutions provide enhanced data management.

Room for Improvement: OpenText SiteScope could enhance its API functionality and templates to reduce manual configuration effort and improve performance visualization. Prometheus Group would benefit from enhancing its ease of use, documentation, and initial setup process to be more accessible for less technically advanced users. Both tools can increase their customer support availability to serve a broader user base effectively.

Ease Of Deployment and Customer Service: OpenText SiteScope is praised for easy deployment using agentless technology, making it straightforward for IT departments. Its comprehensive support network helps customers navigate challenges effectively. Prometheus Group has a more targeted deployment strategy, offering specialized asset management support, aligning well with organizations that need focused assistance in this area.

Pricing and ROI: OpenText SiteScope features competitive pricing with fast ROI through efficient monitoring, appealing to those looking for broad IT management solutions. While Prometheus Group may have a higher initial cost, it offers significant ROI by reducing asset downtime and improving lifecycle prediction, making it ideal for organizations focused on asset management efficiency.

To learn more, read our detailed OpenText SiteScope vs. Prometheus Group Report (Updated: June 2025).

OpenText SiteScope vs. Prometheus Group

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText SiteScope

Ranking in Application Performance Monitoring (APM) and Observability

31st

Average Rating

7.8

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Prometheus Group

Ranking in Application Performance Monitoring (APM) and Observability

10th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText SiteScope is 0.5%, up from 0.4% compared to the previous year. The mindshare of Prometheus Group is 3.2%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Gyanesh Rahatekar

Back office at Reliance Industries Ltd

Achieve seamless incident response with valuable monitoring capabilities and reliable alerts

There are multiple features related to OpenText SiteScope monitoring that I have found to be very useful, such as SSL monitoring. If SSL is present as a file in a server, then OpenText SiteScope is a very effective tool to monitor when that certificate expires. It provides comprehensive information related to SSL certificates and log monitoring. If any kind of required keyword monitoring is present in the log file, OpenText SiteScope has excellent functionality for monitoring. It is very easy to configure and obtain the correct information related to end-user requirements. The agentless monitoring feature of OpenText SiteScope is particularly impressive and easy to configure and gather information from. According to the operations team perspective, there is no impact related to resource management from the agentless monitoring. It demonstrates very low resource consumption related to its functionality.

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MuhammadAzhar Khan

Senior DevOps Engineer at Alibaba Group

Free to use and provides valuable monitoring capabilities

Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's easy to template standard monitoring configurations, and automate monitoring configuration."

"SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability."

"It's a very flexible product so you can run a script out of it, even straight out of the box."

"The system is really powerful; instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence."

"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."

"It's integrated with different monitoring tools, such as AppDynamics."

"Our experiences with Micro Focus SiteScope have been mostly positive as we can easily work with multiple monitors and different types of monitors pretty quickly. There are a lot of out-of-the-box solutions for us through Micro Focus SiteScope, so we don't have to do that much custom coding for the vast majority of requests that we get for monitoring. There are some limitations that we've run into and some problems every once in a while, but they've been relatively minor."

"It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc."

More OpenText SiteScope pros

"The most valuable features of Prometheus are the many functions available. The functions are helpful for understanding the behavior of applications and infrastructure."

"It is a stable solution...Based on the feedback I have received from my colleagues in our company's IT department, the setup phase of the solution is relatively easy."

"Prometheus provides a flexible and adjustable querying and describing time, allowing for more responsive monitoring."

"The solution can be deployed in thirty minutes."

"I like its lightweight configuration functions."

"The most valuable feature is that we can receive information in different formats."

"Prometheus gives us high availability automatically."

"Prometheus is an open-source product that helps mold and improve it per our requirements. It is a lightweight solution that gives you many different metrics you can use in your application. The product offers complete granularity of your infrastructure. It integrates seamlessly with other tools like Grafana, which offers dashboard visibility. Prometheus is an extensively used product. I haven't seen any organization that is not using it."

More Prometheus Group pros

Cons

"While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues."

"It may lack some features other products in the category have like more detailed transaction tracking."

"The graphs and dashboard in the solution are areas that need improvement."

"There is a need to enhance the reporting feature in OpenText SiteScope. Reporting related to performance information for historical data needs improvement to provide better reporting related to application availability and end node availability."

"They should provide more templates for new vendor devices."

"SiteScope isn't productive if you want to monitor RAM or if you want to monitor some URL."

"More out of the box Cloud integration and capabilities."

"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."

More OpenText SiteScope cons

"The setup process could be more straightforward."

"The setup could be made easier for new users because it requires a bit of advance knowledge or experience."

"The primary area where Prometheus could be improved is in terms of pricing, particularly when used with managed services."

"When it comes to deployment, if you have no experience with something like a CI/CD pipeline, it might be a challenge."

"Prometheus can definitely improve its visualization. For example, the matrices represented in Prometheus do not have a very good visualization on their dashboard."

"The DSL could be improved."

"Lacks the ability to clusterize."

"Setting up the rules in Prometheus can be confusing, making it an area where improvements are required."

More Prometheus Group cons

Pricing and Cost Advice

"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."

"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."

"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."

"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."

"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."

"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."

"Licensing is a little steep."

"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."

More OpenText SiteScope pricing and cost advice

"Prometheus is an open-source tool."

"This is an open-source solution."

"My company uses the open-source version of the product."

"It is an open-source tool."

"Prometheus is an open-source solution."

"Prometheus is available as an open-source product."

"The product is free."

"The solution is open source."

More Prometheus Group pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

33%

Manufacturing Company

12%

Computer Software Company

11%

Government

Financial Services Firm

25%

Computer Software Company

15%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Micro Focus Voltage SiteScope?

The most valuable feature of SiteScope is its infrastructure monitoring.

What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?

The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.

What needs improvement with Micro Focus Voltage SiteScope?

The interface of OpenText SiteScope needs improvement. It has a Java-based interface, which is slow and could be simplified for better usability.

What do you like most about Prometheus?

The most valuable feature of Prometheus is its ability to collect metrics.

What is your experience regarding pricing and costs for Prometheus?

Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.

What is your primary use case for Prometheus?

I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.

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Product Reports

Download OpenText SiteScope product report

OpenText SiteScope

March 2025

Download Prometheus Group product report

May 2025

Also Known As

Micro Focus SiteScope, HPE SiteScope, SiteScope

No data available

Overview

OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.

OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.

With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.

OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.

OpenText SiteScope Features

OpenText SiteScope has many valuable key features. Some of the most useful ones include:

Broad functionality built on expertise: OpenText SiteScope's architecture is scalable and supports a broad range of functions, including data collecting, alerting, event management, and reporting. Data is collected via remote access, which eliminates the need for agents to be deployed and maintained on monitored nodes. OpenText SiteScope connects to systems as a remote user via the central server, which supports JMX, SNMP, HTTP, SSH, NetBIOS, and WMI.

Monitors legacy and modern environments: OpenText SiteScope comes with more than 100 built-in monitors that track things like utilization, response time, use, and resource availability.
- Cloud: You can monitor virtual servers and applications on Amazon Web Services (AWS). AWS-hosted applications can provide data to Amazon CloudWatch, which can be used for auto-scaling, reporting, and alerting.
- Virtualization: OpenText SiteScope supports VMware, Microsoft, Citrix, and Oracle/Sun virtualization technologies. Monitor Docker clusters, nodes, containers, and workloads.

Flexibility with configuration: By adding or deleting specific monitors, you can adapt to dynamic changes in data center configuration.

Templates for solutions: The template database is based on best practices for monitoring complex application settings with the least amount of time and effort. The templates include built-in domain experience of specialized monitors, default metrics and thresholds, proactive testing, and best practices for a given application or monitoring component.

Notifications, alerts, and reports: Email, SNMP traps, HTTP post, and database alerts are all supported. Administrators receive alerts based on defined thresholds and schedules.

Flexibility in user management: Using LDAP or an internal management solution, define group-level permissions, construct user roles, and assign security groups depending on role. Extensive WS (Web Service)-based API that automates numerous management situations without the need for the SiteScope UI.

Integrations with SiteScope: OpenText SiteScope not only offers a number of benefits on its own, but it can also be linked with a number of OpenText and third-party solutions, giving teams the ability to properly integrate their IT operations center.

OpenText

Prometheus Group specializes in robust monitoring and observability, offering comprehensive data collection, analysis, and visualization across cloud and on-premise environments. Its integration with tools like Python, Java, and Kubernetes enables users to track metrics efficiently.

Prometheus Group provides an open-source, customizable platform focused on flexibility and reliability. Its integration with Grafana enhances data visualization while supporting complex infrastructures for improved productivity. Users rely on its scalable architecture for effective monitoring and observability, aiding performance analytics and alerting. Despite its strengths, challenges with its query language and interface usability persist, along with a need for simpler setup. Enhancing documentation and reporting capabilities remains essential for broader adoption, especially among less technical users.

What are the standout features of Prometheus Group?

Integration with Python, Java, and Kubernetes: Provides seamless metric collection and analysis.
Log Comparison Dashboard: Enables efficient comparison for better insights.
Flexible Exporters: Gathers diverse data for comprehensive monitoring.
Lightweight Configuration: Ensures easy deployment and management.
Grafana Integration: Facilitates advanced data visualization.

What benefits or ROI should users expect?

Scalability: Adapts to rapidly changing environments and infrastructure demands.
Community Support: Benefits from continuous open-source community improvements.
Enhanced Productivity: Improves system performance analytics and alerting efficiency.
Comprehensive Monitoring: Provides detailed insights into server health and resource usage.

Prometheus Group is widely implemented across industries like cloud services and IT infrastructure. Organizations monitor infrastructure, applications, and databases, utilizing its capabilities for system scalability and health checks within Azure and Amazon ecosystems. Its integration with Kubernetes supports performance monitoring and ensures reliable data analytics, fostering comprehensive metric tracking.

Sample Customers

Vodafone Ireland, Kuveyt Turk Participation Bank

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