Hyland OnBase vs TIBCO iProcess Suite comparison

Hyland and TIBCO are both solutions in the Business Process Management (BPM) category. Hyland is ranked #15 with an average rating of 7.6, while TIBCO is ranked #40. Hyland holds a 1.4% mindshare in BPM, compared to TIBCO’s 0.8% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 100% of TIBCO users who would recommend it.

Hyland OnBase

Read 13 Hyland OnBase reviews

4,371 Views
1,005 Comparison Views

100% willing to recommend

TIBCO iProcess Suite

Read 2 TIBCO iProcess Suite reviews

560 Views
554 Comparison Views

100% willing to recommend

Hyland OnBase

TIBCO iProcess Suite

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

TIBCO iProcess Suite and Hyland OnBase are business process management solutions. Hyland OnBase is viewed as superior due to its extensive features which justify its cost.

Features: TIBCO iProcess Suite is recognized for robust integration capabilities, effective workflow automation, and responsive customer support. Hyland OnBase stands out with strong document management, extensive connectivity features, and comprehensive enterprise content management. OnBase's broader feature set provides significant enterprise value.

Ease of Deployment and Customer Service: TIBCO iProcess Suite supports various business environments with a flexible deployment model. Hyland OnBase also offers flexible deployment options and excels in providing comprehensive onboarding support and specialized customer service, giving it an advantage.

Pricing and ROI: TIBCO iProcess Suite is cost-effective with a potential for swift ROI due to its lower initial setup cost. Hyland OnBase has a higher initial cost but offers better long-term ROI through its extensive capabilities and efficiency gains, appealing to those prioritizing long-term value.

To learn more, read our detailed Hyland OnBase vs. TIBCO iProcess Suite Report (Updated: December 2025).

Buyer's Guide

Hyland OnBase vs. TIBCO iProcess Suite

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland OnBase

Ranking in Business Process Management (BPM)

15th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (6th), Low-Code Development Platforms (12th)

TIBCO iProcess Suite

Ranking in Business Process Management (BPM)

40th

Average Rating

8.0

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of Hyland OnBase is 1.4%, up from 0.3% compared to the previous year. The mindshare of TIBCO iProcess Suite is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
Hyland OnBase	1.4%
TIBCO iProcess Suite	0.8%
Other	97.8%

Business Process Management (BPM)

Featured Reviews

reviewer1981395

Product owner at a computer software company with 10,001+ employees

Seamless data management enhances security while monolithic architecture and reporting need improvements

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, addressing some concerns. Additionally, there could be more integration points with products Hyland has acquired, such as Alfresco and Nuxeo. Offering a trial version with basic features would allow users to experience the product before purchasing. I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial.

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Samy Abushanab

Senior Software Development Team Leader at sejel

An easy-to-use solution with great integration

It involves a lot of investment. The learning curve is not similar to other products, like K2. Regarding the user interface, I have to access workflows and define and manage the processes on the variant of a Windows application, which is not accessible if you don't have access from the client to install it on the workstation. And most of the solutions we're currently evaluating are web-based. Our customers and developers have complained that the UI is a little bit confusing. It has lots of elements. It's not user-intuitive compared to other products. Other than that, the licensing model is our main concern.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We found the setup process to be okay since they do offer a troubleshooting guide."

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."

"The product's initial setup phase is not difficult."

"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

"The solution is very developed and we are not taking full advantage of its functionalities."

"I like the cloud and its integrability."

"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."

More Hyland OnBase pros

"It's very simple to use and the integration features between Java and other services within the workflow are very easy."

Cons

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

"Software malfunctioning usually occurs when we receive documents from external sources."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."

"The solution’s initial setup is a little difficult."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

More Hyland OnBase cons

"Our customers and developers have complained that the UI is a little bit confusing."

Pricing and Cost Advice

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The solution costs around $6,000 per month."

"OnBase is reasonably priced."

"The tool's price is high."

"The price could definitely be lower."

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Top Industries

By visitors reading reviews

Government

12%

Financial Services Firm

12%

Computer Software Company

Healthcare Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	3
Large Enterprise	8

No data available

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

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What needs improvement with Hyland OnBase?

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What is your primary use case for Hyland OnBase?

I was a vendor managing Hyland OnBase ( /products/hyland-onbase-reviews ) for Hyland, not as a direct user but as a business partner. We managed the solution and were a partner with Hyland.

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Comparisons

OpenText Content Management vs Hyland OnBase

Compared 10% of the time

Alfresco vs Hyland OnBase

Compared 8% of the time

OpenText Documentum Content Management vs Hyland OnBase

Compared 8% of the time

IBM FileNet vs Hyland OnBase

Compared 7% of the time

SharePoint vs Hyland OnBase

Compared 7% of the time

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TIBCO ActiveMatrix BPM vs TIBCO iProcess Suite

Compared 16% of the time

Camunda vs TIBCO iProcess Suite

Compared 12% of the time

Apache Airflow vs TIBCO iProcess Suite

Compared 10% of the time

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Product Reports

Buyer's Guide

Hyland OnBase

January 2026

Download Hyland OnBase product report

Buyer's Guide

Business Process Management (BPM)

January 2026

Download TIBCO iProcess Suite product report

Also Known As

OnBase

iProcess Suite

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

TIBCO iProcess Suite is a proven and comprehensive suite of business process management (BPM) software that enables organizations to streamline the internal and external processes and tasks that span and make up their business.

TIBCO

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Delta Air Lines, Detroit Water and Sewerage, DVLA, E-Plus, FedEx, Geisinger Health System, ING Turkey, Kempen & Co., KPN, LCL, Merck, Merial

Buyer's Guide

Hyland OnBase vs. TIBCO iProcess Suite

December 2025

Free Report: Hyland OnBase vs. TIBCO iProcess Suite

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