Huntress Managed EDR and WatchGuard EPDR compete in the cybersecurity solution category, with Huntress being perceived as more cost-effective and better supported, while WatchGuard is appreciated for its extensive feature set and value for investment despite higher costs. Huntress displays an advantage in pricing and ease of use, whereas WatchGuard excels in offering comprehensive functionalities.
Features: Huntress Managed EDR provides a user-friendly interface with automated threat detection and response, focusing on threat-hunting expertise and a 24/7 Security Operations Center. It offers practical features like one-click remediation and effective alerts filtering to reduce noise and improve focus on critical issues. WatchGuard EPDR boasts comprehensive endpoint protection with advanced threat hunting and detailed intrusion monitoring, ensuring organizations can address threats proactively with features like zero-trust applications and real-time configuration updates.
Room for Improvement: While Huntress excels in simplicity, it could enhance its feature set by integrating more extensive reporting capabilities and offering broader customization options for various enterprise needs. Additionally, strengthening its market presence beyond small and medium-sized businesses would be beneficial. WatchGuard EPDR, while rich in features, can improve its deployment process to be more straightforward and user-friendly. Additionally, offering more competitive pricing plans could make it appealing to a wider range of businesses.
Ease of Deployment and Customer Service: Huntress Managed EDR showcases straightforward deployment with reliable customer support, proving beneficial for smaller teams with limited IT resources. Its simplicity and ease of use stand out, particularly for businesses seeking quick implementations. WatchGuard EPDR, though offering robust customer service, requires a more complex setup process that demands greater initial effort. However, this complexity is balanced with strong customer support and guidance, ideal for larger organizations needing customized solutions.
Pricing and ROI: Huntress Managed EDR is known for its affordability, providing substantial ROI due to its cost-effective setup and effective performance. It is an attractive option for SMBs seeking efficient cybersecurity solutions without excessive costs. Conversely, WatchGuard EPDR, although more expensive initially, presents a feature-rich platform that justifies its price by delivering long-term ROI, making it worthwhile for organizations needing comprehensive security coverage.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
Their support team is excellent.
They create a case, tell me to refer to articles, and if not resolved, they take a remote session to solve the issue.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
It barely takes up resources on the computer, and I have had no issues with lagging or crashing.
It is very stable with no hanging problems.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
Other firewalls allow adding categories and in-app controls which WatchGuard currently lacks.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
The pricing is slightly high, but the product quality justifies it.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
The cloud of WatchGuard lets me see all my devices, updating me to minute levels with detailed information, such as patch status and vulnerabilities.
Huntress Managed EDR offers robust managed detection and response capabilities with 24/7 threat hunting, intuitive deployment, and proactive threat management for small to medium businesses.
Huntress Managed EDR provides essential cybersecurity services to businesses by integrating seamlessly with existing tools like Microsoft Defender. Around-the-clock SOC expertise, proactive alerts, and automatic remediation define its core offerings. It effectively monitors threats, detecting footholds and malicious IPs while providing quick isolation of suspicious activities. The platform simplifies security management, reducing reliance on multiple security solutions and enhancing threat response efficiency.
What are the key features of Huntress Managed EDR?Huntress Managed EDR is commonly implemented in industries requiring enhanced cybersecurity, including finance, healthcare, and IT services. Its ability to complement traditional antivirus tools and integration with remote monitoring supports a comprehensive defense strategy against advanced threats. Its deployment is simplified for diverse IT environments, ensuring automated and fast response to emerging security challenges.
EDR for continuous monitoring that prevents the execution of unknown processes. Behavioral analysis and detection of IoAs (indicators of attack) scripts, macros, etc.
Automatic detection and response for targeted attacks and in-memory exploits. Endpoint protection capabilities such as URL filtering, device control and managed firewall.
Zero-Trust Application and Threat Hunting features delivered as managed services. Lightweight agent and easy-to-use Cloud-based console with detailed reporting.
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