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Intercept X Endpoint vs WatchGuard EPDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
Intercept X Endpoint is praised for its cost-effectiveness, ransomware protection, strategic impact, and overall network security satisfaction.
Sentiment score
3.7
WatchGuard EPDR optimizes operations, reduces costs, enhances security, and provides efficient endpoint management, especially valued in Latin America and schools.
I can say that knowing you have a product like WatchGuard EPDR that's working 24/7 to help protect students in a school is good for ROI.
 

Customer Service

Sentiment score
6.5
Intercept X Endpoint support is mixed; many praise responsiveness, though some experience delays, especially in sanctioned regions.
Sentiment score
6.2
WatchGuard EPDR's customer service is praised for knowledge and resolution speed, but some experience inefficiencies and availability issues.
Technical support from Sophos is rated as nine out of ten, which represents high quality.
There are issues with onboarding technical engineers to resolve problems, which causes delays.
When you are in real deep trouble, you just want to get out of it; you don't need so many jargons.
They create a case, tell me to refer to articles, and if not resolved, they take a remote session to solve the issue.
Technical support for Panda Adaptive Defense 360 is provided by the reseller, and they also do preventive maintenance yearly.
The technical support from WatchGuard would rate at about an eight on a scale of 1 to 10, where one is the worst technical support and 10 is the best technical support.
 

Scalability Issues

Sentiment score
7.5
Intercept X Endpoint is praised for its scalability, ease of deployment, and adaptability for businesses of all sizes.
Sentiment score
7.6
WatchGuard EPDR offers excellent scalability and integration, efficiently supporting diverse users across platforms, particularly small to medium businesses.
The tool's scalability is good, and I would rate it an eight out of ten.
WatchGuard EPDR is very competitive regarding its scalability.
 

Stability Issues

Sentiment score
8.0
Intercept X Endpoint is stable and reliable, though some report occasional issues with updates and high resource usage.
Sentiment score
8.3
WatchGuard EPDR and Panda Security Adaptive Defense are stable, with high user satisfaction, minor update issues, and effective malware detection.
In terms of stability, I would rate Intercept X Endpoint an eight out of ten.
To improve Intercept X Endpoint performance, upgrades in RAM and other system features are needed.
It is very stable with no hanging problems.
WatchGuard EPDR is a very stable solution and is not resource intensive.
The stability is approximately a seven to eight out of ten.
 

Room For Improvement

Intercept X Endpoint needs enhancements in user management, integration, performance, customization, and support, while addressing high resource consumption.
WatchGuard EPDR needs improved integration, data protection, intuitive administration, DNS security, stability, deployment, reporting, and lower processor load.
There should be a profile where I can see what files Sophos is scanning.
Intercept X Endpoint's anti-ransomware capabilities failed us during a bad attack, and just because of our own backup policies, we could restore our normal operations.
Intercept X Endpoint sometimes slows down machines due to high CPU utilization and significant RAM consumption during scanning.
Panda Adaptive Defense 360 is not compatible with certain network devices like access points, switches, or routers, which would be an area for improvement.
Other firewalls allow adding categories and in-app controls which WatchGuard currently lacks.
An area for improvement would be the software deployment to seamlessly deploy software packages across multiple machines simultaneously.
 

Setup Cost

Intercept X Endpoint pricing varies by deployment, offering annual plans with discounts and flexible payments, valued for robust features.
WatchGuard EPDR offers flexible subscription pricing that's seen as reasonable, with advanced features justifying higher costs.
The pricing of Intercept X Endpoint is a bit high.
I would describe it as economical, but not much cheaper than other solutions.
We pay for Sophos on a product by product basis, whatever we buy, whatever we use.
It is worth the money and provides good return on investment.
The pricing is slightly high, but the product quality justifies it.
Regarding pricing, I am not sure because I did not compare it with other antivirus; maybe it is pricey.
 

Valuable Features

Sophos Intercept X Endpoint provides AI-driven security, centralized management, easy setup, and cost-effective protection with advanced threat detection.
WatchGuard EPDR simplifies threat detection and enhances IT productivity with advanced search, real-time insights, and robust endpoint protection.
The stronger the AI/ML in an endpoint, the better the protection against unknown threats.
Intercept X Endpoint is the only endpoint security product I know that provides content filtering and application controls.
Intercept X Endpoint has been stable, and I appreciate the centralized management and the reporting feature.
The cloud of WatchGuard lets me see all my devices, updating me to minute levels with detailed information, such as patch status and vulnerabilities.
The detection capabilities for malicious activities are effective.
The EDR has a high accuracy rate with only a few false positives.
 

Categories and Ranking

Intercept X Endpoint
Ranking in Endpoint Protection Platform (EPP)
12th
Ranking in Endpoint Detection and Response (EDR)
13th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
107
Ranking in other categories
ZTNA (9th), Managed Detection and Response (MDR) (7th), Extended Detection and Response (XDR) (12th), Ransomware Protection (3rd)
WatchGuard EPDR
Ranking in Endpoint Protection Platform (EPP)
11th
Ranking in Endpoint Detection and Response (EDR)
14th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
37
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Intercept X Endpoint is 1.6%, down from 2.5% compared to the previous year. The mindshare of WatchGuard EPDR is 2.1%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
WatchGuard EPDR2.1%
Intercept X Endpoint1.6%
Other96.3%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Abhijit Mukherji - PeerSpot reviewer
Has struggled to detect major threats but has offered basic protection over time
Intercept X Endpoint could learn from CrowdStrike in terms of overall performance and filtering because performance is most important, especially these days as Windows is getting buggier and buggier, which puts a huge load on the PC, and even with the most advanced CPUs and everything in place, it still lags in performance in so many places, thanks to Windows' clumsy design of these collaboration suites that make it extremely heavy on PC's resources. The interface of Intercept X Endpoint is quite old-fashioned. The Sophos interfaces, including for Intercept X Endpoint, are quite bad actually; to be very honest, even in UTM boxes, they are not great at all. You can hardly see a very small portion of windows while it's creating the firewall rules, and we have been complaining about this for quite some time, but there hasn't been any improvement on those grounds. Intercept X Endpoint's anti-ransomware capabilities failed us during a bad attack, and just because of our own backup policies, we could restore our normal operations; otherwise, if we had to depend on this solution, we would have been long dead because the infection was so bad, it couldn't even detect the infection. Intercept X Endpoint cannot handle zero-day attacks; in my experience, last year, we had this major issue with a malware attack, and it happened just because of our backup policies that we were able to recover without any support from Sophos, which just told us they would charge us some 1 Crore in rupees. Intercept X Endpoint should improve their implementation; things will never be perfect for the new world. This new world is always facing new kinds of attacks and new ways to compromise the system. They need to learn fast, implement fast, and sometimes redesigning the solution is the solution—not just patchwork. There was a time we used to love Sophos because of its fresh design and innovative thought. In my experience, when technical companies are led by MBA professionals, they lose their shine on the technical part and become more dependent on target sales; it turns into a marketing-centric operation that loses the technical focus completely.
PaolaLamura - PeerSpot reviewer
While being easy to manage and create reports, the tool also offers a good UI
I rate the ease of use and management of Panda Adaptive Defense 360 an eight on a scale of one to ten. The tool's ability to provide information about the vulnerability is the most impactful feature of the product that has an impact on our company's security posture. Speaking about scenarios where the solution effectively prevented the security breach, I would say that our company sees how the tool blocks when our customers accidentally click on some malware, after which it quarantines that file. My company makes a playbook with the SOAR tool that Panda Adaptive Defense 360 uses to block and isolate attacks. In our company's system, if there is a big event that occurs, then to block the endpoint, we use SOAR with Panda Adaptive Defense 360 to block and isolate attacks or threats. The solution's real-time monitoring has improved our company's ability to detect threats if we use it in our company with Panda SIEMFeeder. Only if in my company there is a need to do some research, prepare a report, or if we want to change the policy, so it is not very often that we use the visualization part of the tool in our company. The reporting and analytics part of the tool has helped with the decision-making in our company since we combine different kinds of logs and situations from different ingestion logs, and we can configure a specific alert. In my company, we use the tool's data search functionality if required to check the information we need. Presently, our company uses the configuration alert and SIEMFeeder in our system. I rate the tool a nine out of ten.
report
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
8%
Manufacturing Company
7%
Financial Services Firm
6%
Computer Software Company
13%
Comms Service Provider
12%
Hospitality Company
6%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business72
Midsize Enterprise22
Large Enterprise22
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise8
Large Enterprise1
 

Questions from the Community

How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
I would describe it as economical, but not much cheaper than other solutions.
What do you like most about WatchGuard EPDR?
The product's most valuable features are the zero-trust application service and its capability to detect threats and attacks.
What needs improvement with WatchGuard EPDR?
I have no idea if I use some automation functions. I can't find any disadvantages; maybe that is because many companies haven't used it. I would prefer to see some features such as AI in antivirus ...
 

Also Known As

Sophos Intercept X
Panda Adaptive Defense 360
 

Overview

 

Sample Customers

Flexible Systems
Indra, Valea AB, Fineit, Aemcom, Data Solutions INC., Gloucestershire NHS, Golden Star Resources Ltd, Hispania Racing Team, Instituto Dos Museus e da ConserÊo, Escuelas Pias Provincia Emaus, Axiom Housing Association, Municipality of Bjuv, Lesedi Nuclear, Mullsj_ municipality, Eng. skolan Norr AB, Dalakraft AB, Peter Green Haulage Ltd
Find out what your peers are saying about Intercept X Endpoint vs. WatchGuard EPDR and other solutions. Updated: September 2025.
869,883 professionals have used our research since 2012.