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Huntress Managed EDR vs Sophos Phish Threat comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Huntress Managed EDR delivers high ROI, cost efficiency, and ease of use, saving users up to 50% compared to prior systems.
Sentiment score
4.8
Sophos Phish Threat provides ROI by educating users, reducing ransomware incidents, and enhancing organizational security through training.
We have to provide endpoint security as a core part of our service as an MSP and using Huntress Managed EDR has saved us approximately a thousand dollars a month over using other more expensive, less effective solutions.
CTO at Limetree Labs
My advice to others looking into using Huntress Managed EDR is that if they're looking for an easy-to-use and manage solution, Huntress Managed EDR is a good fit for a small to medium company.
Director, Information Technology at Middletown Medical
I have seen a return on investment mainly through time savings, as we know all the endpoints are protected 24/7, and we understand the value of the SOC team, with the human SOC team being very valuable.
Managing Director at HTL 365 LLC
 

Customer Service

Sentiment score
8.0
Huntress Managed EDR excels in prompt, knowledgeable support, with high customer ratings for their fast and friendly service.
Sentiment score
6.1
Sophos offers excellent customer support, praised for responsive, expert service and enhanced by Cyberoam staff integration, often resolving issues efficiently.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
Owner at Phenicie Business Management
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
Senior Systems Engineer at NetSmart, Inc.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
President at Cyber5
They call whenever you have an incident and keep calling to assist until you solve the issue.
Supervisor, Infraestructura Information Technology at Refineria Dominicana de Petroleo
 

Scalability Issues

Sentiment score
8.2
Huntress Managed EDR is praised for its seamless scalability, easy deployment, and suitability for both small and large enterprises.
Sentiment score
6.1
Sophos Phish Threat is highly scalable, offering seamless user additions and effective performance across various organization sizes with cloud support.
I know other techs with thousands deployed, so scalability isn't an issue.
Business Owner at Royal IT
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
Owner at Phenicie Business Management
I can easily scale from one machine to thousands without any fuss.
Owner at Antra Tech
 

Stability Issues

Sentiment score
8.5
Huntress Managed EDR is praised for reliability and performance, with minor issues rarely affecting its lightweight and stable operation.
Sentiment score
7.3
Sophos Phish Threat is stable, reliable, with minimal issues reported, but some users suggest potential for improvement.
About stability, we have not seen any lagging, crashing, downtime, or any sort of instability with Huntress Managed EDR.
Security Specialist at a healthcare company with 201-500 employees
We have not experienced any issues with lagging, crashing, or downtime.
CTO at Accent Consulting
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
Business Owner at Royal IT
 

Room For Improvement

Huntress Managed EDR could improve with better integration, expanded features, detailed reports, and enhanced user interface and training.
Sophos Phish Threat needs improvements in pricing, security, user interface, training, integrations, current simulations, and language options.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
VCIO at a tech services company with 11-50 employees
Huntress Managed EDR indicated this is a normal behavior, but I would prefer to be alerted whenever there is any incident involving Windows Defender on any machines, regardless of the status of the incident.
Managing Director at KAN iT
Since we support customers in different countries, expanding the language options for their training would be beneficial.
CTO at Accent Consulting
The catalog is very small compared with products such as Terranova or KnowBe4.
Supervisor, Infraestructura Information Technology at Refineria Dominicana de Petroleo
 

Setup Cost

Huntress Managed EDR offers cost-effective, transparent pricing per endpoint, appealing to small businesses and service providers.
Sophos Phish Threat's tiered pricing is competitive, with annual subscriptions preferred, covering user numbers and firewall integration.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
Managing Director at Fluent2 Ltd
It is not too expensive or too cheap. It is just right.
Owner at Antra Tech
It can get expensive for small to medium businesses if large license quantities are not purchased.
Senior Systems Engineer at NetSmart, Inc.
The cost of Sophos Phish Threat is very reasonable for customers as they charge based on usage only.
Senior Information Security Analyst at channelnext
 

Valuable Features

Huntress Managed EDR offers 24/7 SOC, automatic remediation, and easy deployment, simplifying security for small to medium businesses.
Sophos Phish Threat excels with ease of use, effective training, scalable deployment, detailed reports, and strong technical support.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
CTO at Accent Consulting
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Business Owner at Royal IT
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
Owner at Antra Tech
The integration with Sophos Central benefits us for the management of the phishing campaign by being very user-friendly.
Supervisor, Infraestructura Information Technology at Refineria Dominicana de Petroleo
 

Categories and Ranking

Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
56
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Managed Detection and Response (MDR) (1st)
Sophos Phish Threat
Average Rating
8.8
Reviews Sentiment
6.1
Number of Reviews
14
Ranking in other categories
Security Awareness Training (4th)
 

Mindshare comparison

Huntress Managed EDR and Sophos Phish Threat aren’t in the same category and serve different purposes. Huntress Managed EDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 6.7%, down 10.4% compared to last year.
Sophos Phish Threat, on the other hand, focuses on Security Awareness Training, holds 4.0% mindshare, down 5.5% since last year.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Huntress Managed EDR6.7%
CrowdStrike Falcon Complete MDR7.1%
Arctic Wolf Managed Detection and Response5.1%
Other81.1%
Managed Detection and Response (MDR)
Security Awareness Training Market Share Distribution
ProductMarket Share (%)
Sophos Phish Threat4.0%
KnowBe416.6%
Riot6.4%
Other73.0%
Security Awareness Training
 

Featured Reviews

reviewer2801016 - PeerSpot reviewer
Director Of Technology For Learning at a educational organization with 51-200 employees
Centralized protection has simplified K-12 security management and reduced after-hours workload
One of the things I appreciate most about Huntress Managed EDR is the single pane of glass within the Huntress platform, which is excellent for managing both Macs and PCs. When we use Huntress Managed EDR, I get visibility of all of our assets and their protection, regardless of the platform, which makes it easier for me to manage security from one spot. Huntress Managed EDR has helped reduce the need for expensive security tools, as this platform replaced another solution that was more costly. With 24/7 monitoring, we don't need to staff after-hours support, which has significantly reduced costs for our medium-sized organization with about 180 staff. We do use the auto-remediation feature within Huntress Managed EDR to automatically remediate medium and high severity threats. It has not encountered something requiring active remediation yet, but it did quarantine a file and worked well during our test scenario. The fact that Huntress Managed EDR solution is fully managed by Huntress 24/7 significantly eases my workload when it comes to triaging and managing alerts, as it helps me sleep better at night knowing I don't need to monitor alerts around the clock. I can confidently wait to receive updates without worry about our environment's safety.
JL
Supervisor, Infraestructura Information Technology at Refineria Dominicana de Petroleo
Customer support excels with timely responses and valuable assistance
Some of the best features with Sophos Phish Threat are good, but it has some limits. For instance, if you send an attachment to target the user with a macro, it doesn't work very well because by default Outlook disables opening macro files. Word macro files open in read-only mode. It has some false positives, such as when the user opened the file. We had good experience, and based on our three years of use, the users responded well. The videos are animated, and users prefer them, similar to our other applications for training in other areas. The integration with Sophos Central benefits us for the management of the phishing campaign by being very user-friendly. We used the customizable phishing emails with Sophos Phish Threat. We customized the template and modified it so we can phish our users. They are very customizable. The pricing and licensing for Sophos Phish Threat is good compared to other products.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
9%
Insurance Company
6%
Financial Services Firm
5%
Comms Service Provider
11%
Performing Arts
8%
Financial Services Firm
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business55
Midsize Enterprise3
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
In terms of room for improvement for Huntress Managed EDR, I think that if they could work with maybe other antivirus vendors to sort of work together with those, it would be beneficial because I k...
What is your primary use case for Huntress?
Our use case is to fill some security gaps that we have, especially regarding the antivirus suite that we use, which doesn't have the full capabilities of Huntress Managed EDR. Huntress Managed EDR...
What needs improvement with Sophos Phish Threat?
Sophos Phish Threat is a good product, but it has some limitations. We prefer Spanish language content, and the video selection has limitations. The catalog is very small compared with products suc...
What is your primary use case for Sophos Phish Threat?
I had experience with other products before KnowBe4, specifically we had Sophos Phish Threat for three years, but the catalog of training, video, and simulated phishing has some limits. Last Februa...
What advice do you have for others considering Sophos Phish Threat?
I rate Sophos Phish Threat eight out of ten due to some limitations, specifically the limited training catalog and the need for more trainings in local languages, particularly Spanish. A bigger cou...
 

Also Known As

No data available
Phish Threat
 

Overview

Find out what your peers are saying about Huntress, CrowdStrike, Field Effect and others in Managed Detection and Response (MDR). Updated: January 2026.
881,821 professionals have used our research since 2012.