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Huntress Managed EDR vs Sophos Phish Threat comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Huntress Managed EDR offers cost-effective threat monitoring, improving efficiency and reducing expenses through quick deployment and easy use.
Sentiment score
4.8
Sophos Phish Threat provides ROI by educating users, reducing ransomware incidents, and enhancing organizational security through training.
We have to provide endpoint security as a core part of our service as an MSP and using Huntress Managed EDR has saved us approximately a thousand dollars a month over using other more expensive, less effective solutions.
CTO at Limetree Labs
My advice to others looking into using Huntress Managed EDR is that if they're looking for an easy-to-use and manage solution, Huntress Managed EDR is a good fit for a small to medium company.
Director, Information Technology at Middletown Medical
Huntress Managed EDR provides validated detections, detailed threat context, and recommendations from the SOC team, our engineers can focus on responding to legitimate threats rather than manually reviewing large numbers of low priority alerts.
Professional Services Engineer at Next7 IT
 

Customer Service

Sentiment score
8.0
Huntress Managed EDR's customer service is praised for its responsiveness, quality, and exceptional support, often exceeding expectations.
Sentiment score
6.1
Sophos offers excellent customer support, praised for responsive, expert service and enhanced by Cyberoam staff integration, often resolving issues efficiently.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
Owner at Phenicie Business Management
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
Senior Systems Engineer at NetSmart, Inc.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
President at Cyber5
They call whenever you have an incident and keep calling to assist until you solve the issue.
Supervisor, Infraestructura Information Technology at Refineria Dominicana de Petroleo
 

Scalability Issues

Sentiment score
8.1
Huntress Managed EDR is scalable, integrating seamlessly across endpoints, ideal for businesses and MSPs, ensuring reliable performance.
Sentiment score
6.1
Sophos Phish Threat is highly scalable, offering seamless user additions and effective performance across various organization sizes with cloud support.
For MSPs, the multi-tenant management capabilities are especially valuable because they allow engineers to support multiple clients from a single platform while maintaining clear separation between environments.
Professional Services Engineer at Next7 IT
I know other techs with thousands deployed, so scalability isn't an issue.
Business Owner at Royal IT
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
Owner at Phenicie Business Management
 

Stability Issues

Sentiment score
8.5
Huntress Managed EDR is praised for its stability and reliability, with minor issues resolved promptly and high satisfaction ratings.
Sentiment score
7.3
Sophos Phish Threat is stable, reliable, with minimal issues reported, but some users suggest potential for improvement.
About stability, we have not seen any lagging, crashing, downtime, or any sort of instability with Huntress Managed EDR.
Security Specialist at a healthcare company with 201-500 employees
From a day-to-day perspective, the platform has provided dependable threat detection, tamper alerting, and consistent SOC support.
Professional Services Engineer at Next7 IT
We have not experienced any issues with lagging, crashing, or downtime.
CTO at Accent Consulting
 

Room For Improvement

Huntress Managed EDR requires better antivirus integration, UI enhancements, improved support, and more features for effective threat management.
Sophos Phish Threat needs improvements in pricing, security, user interface, training, integrations, current simulations, and language options.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
VCIO at a tech services company with 11-50 employees
Huntress Managed EDR indicated this is a normal behavior, but I would prefer to be alerted whenever there is any incident involving Windows Defender on any machines, regardless of the status of the incident.
Managing Director at KAN iT
Additional dashboard customization, more granular alert filtering options, and enhanced executive level reporting would help teams present security insights more effectively to their clients.
Professional Services Engineer at Next7 IT
The catalog is very small compared with products such as Terranova or KnowBe4.
Supervisor, Infraestructura Information Technology at Refineria Dominicana de Petroleo
 

Setup Cost

Huntress Managed EDR offers competitive, flexible pricing with excellent value and user-friendly setup and licensing processes.
Sophos Phish Threat's tiered pricing is competitive, with annual subscriptions preferred, covering user numbers and firewall integration.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
Managing Director at Fluent2 Ltd
It is not too expensive or too cheap. It is just right.
Owner at Antra Tech
It can get expensive for small to medium businesses if large license quantities are not purchased.
Senior Systems Engineer at NetSmart, Inc.
The cost of Sophos Phish Threat is very reasonable for customers as they charge based on usage only.
Senior Information Security Analyst at channelnext
 

Valuable Features

Huntress Managed EDR offers 24/7 SOC expertise, automated remediation, and seamless integration with Microsoft Defender for robust SMB protection.
Sophos Phish Threat excels with ease of use, effective training, scalable deployment, detailed reports, and strong technical support.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
CTO at Accent Consulting
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Business Owner at Royal IT
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
Owner at Antra Tech
The integration with Sophos Central benefits us for the management of the phishing campaign by being very user-friendly.
Supervisor, Infraestructura Information Technology at Refineria Dominicana de Petroleo
 

Categories and Ranking

Huntress Managed EDR
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
63
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Managed Detection and Response (MDR) (1st)
Sophos Phish Threat
Average Rating
8.8
Reviews Sentiment
6.1
Number of Reviews
14
Ranking in other categories
Security Awareness Training (4th)
 

Mindshare comparison

Huntress Managed EDR and Sophos Phish Threat aren’t in the same category and serve different purposes. Huntress Managed EDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 4.9%, down 10.6% compared to last year.
Sophos Phish Threat, on the other hand, focuses on Security Awareness Training, holds 4.1% mindshare, down 4.5% since last year.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Huntress Managed EDR4.9%
SentinelOne Wayfinder Threat Detection and Response6.8%
CrowdStrike Falcon Complete MDR5.4%
Other82.9%
Managed Detection and Response (MDR)
Security Awareness Training Mindshare Distribution
ProductMindshare (%)
Sophos Phish Threat4.1%
KnowBe412.6%
Riot7.4%
Other75.9%
Security Awareness Training
 

Featured Reviews

Abhishek Saini - PeerSpot reviewer
Professional Services Engineer at Next7 IT
Managed detection has transformed incident response and now delivers faster, focused protection
Overall, my experience with Huntress Managed EDR has been very positive. If I were to suggest improvements, I would like to see more advanced customization and reporting capabilities, particularly for MSPs managing multiple clients. For example, additional dashboard customization, more granular alert filtering options, and enhanced executive level reporting would help teams present security insights more effectively to their clients. Deeper integrations with a broader range of third party security and IT management platforms could also streamline workflows and reduce the need to switch between multiple tools. Another area of improvement would be expanding automation options for common remediation tasks, allowing security teams to respond even more quickly to certain types of threats while maintaining appropriate control. These are more enhancements than shortcomings, as Huntress Managed EDR already provides strong threat detection, excellent SOC support, and an easy-to-manage platform that delivers significant value in day-to-day operations. A few additional enhancements would make the platform even stronger, especially for MSPs managing a large number of endpoints and clients. From a user interface perspective, I would like to see more customizable dashboards that allow engineers to tailor views based on the client's priorities, threat levels, or operational metrics. Another useful feature would be additional automation and authorization options for common response actions such as isolating devices, initiating remediation workflows, or integrating with ticketing systems and SIEM platforms. Overall, these would be valuable additions, but they do not take away from the core strength of Huntress Managed EDR.
JL
Supervisor, Infraestructura Information Technology at Refineria Dominicana de Petroleo
Customer support excels with timely responses and valuable assistance
Some of the best features with Sophos Phish Threat are good, but it has some limits. For instance, if you send an attachment to target the user with a macro, it doesn't work very well because by default Outlook disables opening macro files. Word macro files open in read-only mode. It has some false positives, such as when the user opened the file. We had good experience, and based on our three years of use, the users responded well. The videos are animated, and users prefer them, similar to our other applications for training in other areas. The integration with Sophos Central benefits us for the management of the phishing campaign by being very user-friendly. We used the customizable phishing emails with Sophos Phish Threat. We customized the template and modified it so we can phish our users. They are very customizable. The pricing and licensing for Sophos Phish Threat is good compared to other products.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
9%
Outsourcing Company
7%
Comms Service Provider
6%
Construction Company
14%
Comms Service Provider
14%
Outsourcing Company
9%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business63
Midsize Enterprise6
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

What needs improvement with Huntress?
Overall, my experience with Huntress Managed EDR has been very positive. If I were to suggest improvements, I would like to see more advanced customization and reporting capabilities, particularly ...
What is your primary use case for Huntress?
I have been using Huntress Managed EDR for approximately two years. My primary use case for Huntress Managed EDR has been endpoint threat detection, incident investigation, and response across mult...
What advice do you have for others considering Huntress?
Huntress Managed EDR's twenty-four-seven SOC support has had a positive impact on our security operations because it provides continuous monitoring and expert analysis outside of our normal busines...
What needs improvement with Sophos Phish Threat?
Sophos Phish Threat is a good product, but it has some limitations. We prefer Spanish language content, and the video selection has limitations. The catalog is very small compared with products suc...
What is your primary use case for Sophos Phish Threat?
I had experience with other products before KnowBe4, specifically we had Sophos Phish Threat for three years, but the catalog of training, video, and simulated phishing has some limits. Last Februa...
What advice do you have for others considering Sophos Phish Threat?
I rate Sophos Phish Threat eight out of ten due to some limitations, specifically the limited training catalog and the need for more trainings in local languages, particularly Spanish. A bigger cou...
 

Also Known As

No data available
Phish Threat
 

Overview

Find out what your peers are saying about Huntress, CrowdStrike, SentinelOne and others in Managed Detection and Response (MDR). Updated: July 2026.
907,664 professionals have used our research since 2012.