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Huntress Managed EDR vs ReliaQuest GreyMatter comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huntress Managed EDR
Ranking in Managed Detection and Response (MDR)
3rd
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
78
Ranking in other categories
Endpoint Detection and Response (EDR) (6th)
ReliaQuest GreyMatter
Ranking in Managed Detection and Response (MDR)
19th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
3
Ranking in other categories
Digital Risk Protection (11th), Extended Detection and Response (XDR) (32nd)
 

Mindshare comparison

As of November 2026, in the Managed Detection and Response (MDR) category, the mindshare of Huntress Managed EDR is 4.1%, down from 9.0% compared to the previous year. The mindshare of ReliaQuest GreyMatter is 1.4%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Huntress Managed EDR4.1%
ReliaQuest GreyMatter1.4%
Other94.5%
Managed Detection and Response (MDR)
 

Featured Reviews

Adam Knubley - PeerSpot reviewer
Head Of IT at EA Gibson, Shipbrokers
Managed detection has improved visibility and response but still needs broader integrations
The best features Huntress Managed EDR offers do not really include any other features outside what other providers are doing; it was more about integrating with other tools that we already had with them. I find it easy to use Huntress Managed EDR; we don't operate within Huntress Managed EDR portal for EDR but have it work on our Defender data and through SIEM, which means we use a different interface and a different kind of portal to manage it. My impression of Huntress Managed EDR's ability to detect persistent footholds on our endpoints is adequate. I have the threat containment feature turned on, but we haven't seen any usage of it yet. I make use of Huntress Managed EDR's ability to automatically remediate low-severity threats; this automatic remediation affects my workload and security by purely blocking people trying to install applications, thereby stopping people from creating a bigger attack surface. The availability of Huntress Managed EDR for all major operating systems does not affect my organization's cybersecurity strategy.
Omkar Korulkar - PeerSpot reviewer
Technology Analyst at a tech vendor with 10,001+ employees
Centralized visibility has improved SOC investigations and supports faster, more accurate incident response
I think ReliaQuest GreyMatter could be improved further in a few areas. First, I want to see more flexibility in dashboard customization so analysts can configure views based on their roles and investigation requirements. Second, improving alert correlation accuracy and reducing overall false positive rates would help analysts focus on genuine possible threats rather than spending time validating repetitive low-priority alerts or false positives. Third, more detailed investigation timelines, better reporting capabilities, and simpler investigation integration configuration would make the platform more effective. I suggest continuously improving automation workflows to reduce repetitive manual tasks while allowing analysts to maintain control over critical response actions. Overall, I think these enhancements can make the platform more user-friendly and improve the efficiency of SOC operations. One additional improvement would be enhancing the investigation experience by providing more detailed context directly within the alert. For example, having a clear incident timeline, related alerts, historical activity, and threat intelligence information available in one place would make investigations easier. I believe these improvements would make day-to-day SOC operations smoother and allow analysts to focus more on proactive threat hunting and other complex investigations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The EDR is the most valuable feature."
"Huntress Managed EDR is probably the easiest solution to use, both to deploy and to maintain, of all the product lines and vendor partnerships we have."
"Huntress Managed EDR has definitely helped protect my M365 environment by detecting malicious activity that I have verified as true positive alerts under ITDR, the Huntress ITDR."
"The EDR tools are the most beneficial. We protect all our clients' endpoints through their security operation center, which runs through the EDR. We like that it's a small installation that doesn't take up much processing space, and we can quickly install it on our machines. We push out the agents automatically and get everybody up and running quickly."
"Overall, Huntress Managed EDR has strengthened our security posture mainly through continuous endpoint monitoring, faster detection, and quicker containment."
"Using Huntress Managed EDR has helped reduce the need for expensive security tools and to hire expensive security analysts, which is important for our organization because it keeps the level of security heightened and across the top of all of our clients' minds."
"While threat hunting is undoubtedly the most valuable feature, the combination of IP scanning, foothold identification, and canary monitoring has also proven to be incredibly beneficial."
"Huntress works seamlessly and only picks up what might be malicious, phishing, or incorrect usage by staff, such as saving passwords in their folders, which is something we wouldn't be catching otherwise."
"ReliaQuest GreyMatter has helped us to reduce security incidents by 89%, which is a significant amount of incidents we have seen."
"ReliaQuest GreyMatter saves around 60% of time or resources."
"One of the best features that ReliaQuest GreyMatter offers is the ability to bring together security tools and data that support threat investigation, detection, and response."
 

Cons

"I'd like it if Huntress could scan for software that's out of date or has open vulnerabilities. That would be useful for us. Scanning for vulnerable software would be helpful. Also, we've set it up to create a ticket in our ticketing system when there's an alert. It would be nice if closing that ticket would also close the Huntress alert. It doesn't do that right now, but they're working on adding that feature."
"Huntress Managed EDR could improve filtering for low-priority alerts and give more granular exclusion controls."
"My only potential complaint would be the user experience on Apple Mac OS, which I view as an Apple limitation rather than a Huntress issue."
"Huntress Managed EDR can be improved in that right now it can only support Windows Defender and not other third-party antivirus software."
"If Huntress decides to follow the path that SentinelOne and CrowdStrike seem to not understand isn't what their clients want, which is handing off their SOC to an AI, then we might be considering other options."
"While Huntress Managed EDR is a growing company adding innovations, one area that could improve is the time it took for Microsoft Defender for Endpoint integration, and the need to enhance detections on the Microsoft ecosystem is also evident, although I am confident they will succeed."
"The integration with Autotask could be improved."
"Huntress has a cyber education platform, but it lacks all the languages we need. Since we support customers in different countries, expanding the language options for their training would be beneficial."
"Areas that have room for improvement include user interface and integration."
"ReliaQuest GreyMatter is stable to a certain extent, but there is still some room for improvement."
 

Pricing and Cost Advice

"The Huntress pricing is an excellent value for what the product provides."
"Huntress Managed EDR offers a fair pricing model."
"The solution is cheap compared to other alternatives. It offers good value for money. For the whole solution, it's up to about five pounds per device per month. Considering what it does, I think that's very good value."
"I believe Huntress Managed EDR is fairly priced. The value I get from it in terms of peace of mind justifies the expense. You can justify it as a business expense."
"The pricing is competitive, in line with Huntress's offerings, and aligns well with our business model."
"It is very fair. I started at $2.50 and now I am at $3.50. When I signed up, I thought it was too cheap. It now reflects the price. It is very fair. I do not think you can find anything better."
"I rate the product's price a five or six on a scale of one to ten, where one is cheap, and ten is expensive since it is a fairly priced product."
"While other options have emerged since Huntress' arrival, I believe it still offers the best value for the features and services it provides."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
10%
Comms Service Provider
8%
Outsourcing Company
8%
Financial Services Firm
10%
Manufacturing Company
9%
Construction Company
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business74
Midsize Enterprise6
Large Enterprise5
No data available
 

Questions from the Community

What needs improvement with Huntress?
There is room for improvement in Huntress Managed EDR regarding a minor issue. Currently, Huntress is unable to call Singapore numbers when there is a critical incident and can only support SMS to ...
What is your primary use case for Huntress?
Huntress Managed EDR is used for endpoint detection and response, along with other Huntress products. I work with ITDR and the SIEM, which are other Huntress solutions.
What advice do you have for others considering Huntress?
Huntress Managed EDR is easy to maintain. Huntress Managed EDR is a very good product for the SMB market because the pricing is affordable for SMB organizations. With Huntress Managed EDR, SMB orga...
What needs improvement with ReliaQuest GreyMatter?
Areas that have room for improvement include user interface and integration.
What is your primary use case for ReliaQuest GreyMatter?
I use ReliaQuest GreyMatter for detection and response, XDR, and SIEM. The best features I like about GreyMatter the most are its efficiency and user experience.
 

Overview

Find out what your peers are saying about Huntress Managed EDR vs. ReliaQuest GreyMatter and other solutions. Updated: September 2026.
921,148 professionals have used our research since 2012.