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Digital Shadows vs ReliaQuest GreyMatter comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Digital Shadows
Ranking in Digital Risk Protection
9th
Average Rating
6.6
Reviews Sentiment
5.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ReliaQuest GreyMatter
Ranking in Digital Risk Protection
11th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
3
Ranking in other categories
Managed Detection and Response (MDR) (19th), Extended Detection and Response (XDR) (32nd)
 

Mindshare comparison

As of November 2026, in the Digital Risk Protection category, the mindshare of Digital Shadows is 3.5%, down from 4.6% compared to the previous year. The mindshare of ReliaQuest GreyMatter is 2.0%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Risk Protection Mindshare Distribution
ProductMindshare (%)
Digital Shadows3.5%
ReliaQuest GreyMatter2.0%
Other94.5%
Digital Risk Protection
 

Featured Reviews

DavidJones7 - PeerSpot reviewer
Head of Content at Pharmaflow
Has required additional context for alerts but supports monitoring impersonation and threat activity effectively
I do not rate Digital Shadows a nine or ten because there are many things that need improvement. The information we get is kind of generic. For instance, for impersonation, we don't have much detail on their history, when it was used or how it was misused. Those further details would be really helpful, but the information we receive is basic, such as when it was last registered and when it was updated, without more insight about the malicious factors. For basic support from Digital Shadows, my impression is that it is six to seven because many times we see duplications or bugs, and the quality of the alerts is not up to the mark. We have escalated many times, but we do not receive solid responses from them in terms of fixes. Digital Shadows should focus on the engineering side rather than the support aspect because support is there to help us get updates, but in terms of quick fixes, it is not as responsive. The need for improvement lies more with the engineering part in fixing issues, which is linked to support.
Omkar Korulkar - PeerSpot reviewer
Technology Analyst at a tech vendor with 10,001+ employees
Centralized visibility has improved SOC investigations and supports faster, more accurate incident response
I think ReliaQuest GreyMatter could be improved further in a few areas. First, I want to see more flexibility in dashboard customization so analysts can configure views based on their roles and investigation requirements. Second, improving alert correlation accuracy and reducing overall false positive rates would help analysts focus on genuine possible threats rather than spending time validating repetitive low-priority alerts or false positives. Third, more detailed investigation timelines, better reporting capabilities, and simpler investigation integration configuration would make the platform more effective. I suggest continuously improving automation workflows to reduce repetitive manual tasks while allowing analysts to maintain control over critical response actions. Overall, I think these enhancements can make the platform more user-friendly and improve the efficiency of SOC operations. One additional improvement would be enhancing the investigation experience by providing more detailed context directly within the alert. For example, having a clear incident timeline, related alerts, historical activity, and threat intelligence information available in one place would make investigations easier. I believe these improvements would make day-to-day SOC operations smoother and allow analysts to focus more on proactive threat hunting and other complex investigations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Digital Shadows helps our organization identify and mitigate cyber threats through their crawling of the internet, gathering information, pivoting it, and then sending those alerts to us which we monitor from our SIEM tool."
"The most effective feature for threat intelligence, in my opinion, is collecting impersonating websites."
"ReliaQuest GreyMatter has helped us to reduce security incidents by 89%, which is a significant amount of incidents we have seen."
"One of the best features that ReliaQuest GreyMatter offers is the ability to bring together security tools and data that support threat investigation, detection, and response."
"ReliaQuest GreyMatter saves around 60% of time or resources."
 

Cons

"For basic support from Digital Shadows, my impression is that it is six to seven because many times we see duplications or bugs, and the quality of the alerts is not up to the mark."
"The solution doesn't pick up all the brands of the URLs. I have a relatively small company name, however, the solution still misses a certain number of URLs with my company's name in it that are impersonating websites. It's not very comprehensive, to be honest."
"The solution doesn't pick up all the brands of the URLs."
"Areas that have room for improvement include user interface and integration."
"ReliaQuest GreyMatter is stable to a certain extent, but there is still some room for improvement."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Engineering Company
8%
Outsourcing Company
7%
Marketing Services Firm
6%
Financial Services Firm
10%
Manufacturing Company
9%
Construction Company
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Digital Shadows?
Regarding the cost of Digital Shadows, I think prices are a bit higher. The information provided is already available; some of it is paid information. However, considering all the information they ...
What needs improvement with Digital Shadows?
I do not rate Digital Shadows a nine or ten because there are many things that need improvement. The information we get is kind of generic. For instance, for impersonation, we don't have much detai...
What is your primary use case for Digital Shadows?
Our main use cases for Digital Shadows are mainly using it for threat intel. For instance, we have our domain listed on Digital Shadows. Whenever we see any sort of impersonation domain registratio...
What needs improvement with ReliaQuest GreyMatter?
Areas that have room for improvement include user interface and integration.
What is your primary use case for ReliaQuest GreyMatter?
I use ReliaQuest GreyMatter for detection and response, XDR, and SIEM. The best features I like about GreyMatter the most are its efficiency and user experience.
 

Overview

 

Sample Customers

Accenture, Pret A Manger, Human Rights Watch
Information Not Available
Find out what your peers are saying about Digital Shadows vs. ReliaQuest GreyMatter and other solutions. Updated: September 2026.
920,939 professionals have used our research since 2012.