

Alert Logic MDR and Huntress Managed EDR are competitors in the cybersecurity space. Based on user feedback, Huntress Managed EDR often has the upper hand due to its efficient real-time incident response and ease of use, while Alert Logic MDR is praised for its technology platform and threat visibility.
Features: Alert Logic MDR offers a centralized dashboard for insights, AI behavior analysis, and fast threat response due to its SOCs in the US and Europe. Huntress Managed EDR is known for 24/7 monitoring, automated remediation, and integration with tools like Microsoft Defender, offering a comprehensive service that minimizes the need for extensive security personnel.
Room for Improvement: Alert Logic MDR needs better integration with native tools, more intuitive features, and an in-built EDR solution. Huntress Managed EDR could enhance reporting and integration with third-party AV solutions, while users desire more intuitive dashboards and extended automation capabilities.
Ease of Deployment and Customer Service: Both products offer flexible deployment options across various environments. Alert Logic users highlight the responsive technical support, while Huntress users commend the straightforward deployment and proactive customer service from their SOC team.
Pricing and ROI: Alert Logic MDR is seen as cost-effective, though costly for smaller businesses. Huntress Managed EDR offers a fair pricing model aligning well with SMB needs, providing great value for money even with recent price increases.
We have to provide endpoint security as a core part of our service as an MSP and using Huntress Managed EDR has saved us approximately a thousand dollars a month over using other more expensive, less effective solutions.
My advice to others looking into using Huntress Managed EDR is that if they're looking for an easy-to-use and manage solution, Huntress Managed EDR is a good fit for a small to medium company.
Huntress Managed EDR provides validated detections, detailed threat context, and recommendations from the SOC team, our engineers can focus on responding to legitimate threats rather than manually reviewing large numbers of low priority alerts.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
They respond to our queries on time.
There's a technical account manager, and the customers are very happy with it.
I would rate the technical support as nine out of ten.
For MSPs, the multi-tenant management capabilities are especially valuable because they allow engineers to support multiple clients from a single platform while maintaining clear separation between environments.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
It scales very high.
Alert Logic MDR is scalable.
About stability, we have not seen any lagging, crashing, downtime, or any sort of instability with Huntress Managed EDR.
From a day-to-day perspective, the platform has provided dependable threat detection, tamper alerting, and consistent SOC support.
It is stable and reliable for day-to-day SOC operations.
You will find no errors or glitches with Alert Logic MDR.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Huntress Managed EDR indicated this is a normal behavior, but I would prefer to be alerted whenever there is any incident involving Windows Defender on any machines, regardless of the status of the incident.
Additional dashboard customization, more granular alert filtering options, and enhanced executive level reporting would help teams present security insights more effectively to their clients.
Detecting early when someone tries to compromise your ID would be a nice feature.
The ease of use of the dashboard and accessing security reports needs enhancement.
One major missing feature was the ability to see if vulnerabilities were exploitable, which required extra effort for us.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
The valuable aspect of pricing is that we do not need our own data center and software licensing, which reduces costs.
The price, which is per endpoint around ten to twelve dollars, and it is a good setup cost.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
Automated information on zero-day threats is provided without us needing to ask.
The quick reaction and the ability to restore the state before within a short time are significant.
The standout features of Alert Logic included the topology feature, which was helpful for mapping assets on the network, giving a clear understanding of all connected devices.
| Product | Mindshare (%) |
|---|---|
| Huntress Managed EDR | 4.2% |
| Alert Logic MDR | 3.7% |
| Other | 92.1% |

| Company Size | Count |
|---|---|
| Small Business | 64 |
| Midsize Enterprise | 6 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 3 |
| Large Enterprise | 18 |
Huntress Managed EDR provides round-the-clock threat detection, incident response, and remediation services. It offers a cost-effective security solution tailored for small to medium businesses, integrating seamlessly with Microsoft Defender to bolster cybersecurity without needing extensive security personnel.
Huntress Managed EDR specializes in comprehensive threat-hunting and proactive defense, designed to operate alongside existing antivirus tools like Microsoft Defender. It delivers continuous monitoring and advanced threat detection to protect endpoints from threats beyond traditional antivirus capabilities. The platform features a user-oriented interface enabling efficient endpoint management and security. While valued for its 24/7 security operations and threat response, Huntress faces certain challenges such as enhancing reporting capabilities, expanding integration with third-party systems, and advancing its XDR functionalities. Users seek improved API capabilities, streamlined report generation, and broader Macintosh support to elevate their experience with the tool.
What are the key features?Industries leverage Huntress Managed EDR to enhance security frameworks and integrate with existing security measures, like Microsoft Defender. Its deployment spans financial, healthcare, and SMB sectors, where the need for robust endpoint protection and threat-hunting capabilities is paramount. Organizations benefit from its flexible deployment options, adapting Huntress to their specific cybersecurity strategies.
Alert Logic MDR provides robust 24/7 threat detection and response, leveraging AI and behavior analysis to offer organizations comprehensive protection with minimal system impact.
Alert Logic MDR is a managed detection and response service optimized for detecting cyber threats with global visibility. It integrates with ticketing tools and enhances investigative capabilities. Organizations benefit from its efficient alert system and proactive security measures, although it seeks improvements in UI design and analytics automation.
What are the key features of Alert Logic MDR?Alert Logic MDR is widely used in industries such as e-commerce and government for cloud infrastructure security, log management, and malware protection. It supports threat detection for multiple servers and employs AI and machine learning for security scanning in environments like Kubernetes, serving both public and private sectors.
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