Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
The customer service and support have been responsive.
The technical support for HPE OneView rates as an 8 on a scale from 1 to 10, where 1 is the worst and 10 is the best.
I would give the quality of HPE OneView's technical support an eight out of ten rating, indicating good customer service and support in my opinion.
The distributor's support is rated an eight out of ten, indicating room for improvement in SLA handling.
They need to work on their response time and overall competence.
I am actually happy with technical support from NETSCOUT.
HPE OneView is a scalable solution since you can integrate any number of servers based on your license.
HPE OneView is highly scalable, especially useful for organizations with large infrastructures.
Scalability is fine as we can add Synergy frames and extend many frames as needed.
It is not similar to software solutions Datadog or Dynatrace where they can easily add agents without problems.
The solution is highly scalable and accommodates the growth needs effectively.
The stability of the blades is concerning; we have frequent issues with blades having memory or power issues.
HPE OneView is a stable solution that works efficiently.
It supports unified monitoring effectively but may have areas for enhancement.
Customers are more sensitive about NETSCOUT nGeniusONE's upgrades because it has hardware.
Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT.
I rate the stability of NETSCOUT nGeniusONE as ten out of ten since we have not experienced any escalations or downtime issues from the end user's side.
The upgrade process is lengthy, requiring careful planning as we cannot match ESXi versions without aligning OneView first, leading to delays.
I believe the prices of HPE OneView should be reduced, as it is quite expensive.
From the dashboard and reporting perspective, HPE OneView could be improved by having multiple modules rather than just a single customization option.
Customers want to have service assurance, including NPM and APM, from one vendor.
Many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.
It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes.
Customers need to pay a substantial amount for the licenses, especially when monitoring a large number of servers and storages.
Our main concern is managing expenses related to the VMware licensing model which affects blade usage.
The cost depends on the size of the customer, as sizing controls the pricing.
Regarding its high price, I give NETSCOUT nGeniusONE a seven.
I can monitor everything in one view, which has significantly improved operational efficiency for us.
We upgrade OneView first, then the entire hardware, ensuring compatibility before doing ESXi upgrades.
One of the best features of HPE OneView is that you get a complete architecture with a single click.
The capability of real-time traffic intelligence is also very useful because it allows for the comparison between real-time and historical packet levels.
NETSCOUT is focusing on network monitoring, specifically packet analysis, which sets them apart.
The real-time insights that NETSCOUT nGeniusONE provides are very helpful.
| Product | Mindshare (%) |
|---|---|
| HPE OneView | 1.0% |
| NETSCOUT Network & Application Observability | 1.8% |
| Other | 97.2% |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 15 |
| Large Enterprise | 51 |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 13 |
| Large Enterprise | 59 |
HPE OneView offers a centralized platform for managing IT infrastructure with ease, emphasizing automation and reducing errors. Its integrated approach provides users unified control over storage, compute, and network management.
HPE OneView delivers comprehensive infrastructure visibility and effective monitoring through a user-friendly interface. Automation, real-time alerts, and quick server deployment enhance operational efficiency. Seamless integration and profile templates further streamline workflows. Despite its strengths, some users seek improved navigation, faster response times, and extended platform support. Enhanced reporting and support for older hardware models are desirable.
What key features make HPE OneView valuable?Companies leverage HPE OneView across sectors such as finance, telecom, and government, utilizing its capabilities for unified monitoring, management, and configuration. It's implemented on-premises and as a hybrid cloud management interface, supporting environments like Synergy and VMware. By integrating with virtualization platforms, it advances hardware, firmware, and network management efficiency, significantly reducing manual processes.
NETSCOUT Network & Application Observability enhances network operations by offering powerful packet analysis and real-time insights. It transforms raw data into intelligence and simplifies troubleshooting, ensuring effective monitoring across diverse platforms.
NETSCOUT Network & Application Observability delivers comprehensive visibility and interoperability with a single pane of glass to aid in quick troubleshooting and traffic monitoring. It provides real-time insights and metrics that enhance network evaluations, helping transform raw data into actionable intelligence for better performance monitoring across diverse environments. However, it faces challenges like complexity, non-intuitive dashboard setup, and high server requirements. Enhancements in data analysis, visualization, and security features, along with improved integration with other products and detailed alerts, are needed.
What are the key features of NETSCOUT Network & Application Observability?
What benefits do users highlight?
NETSCOUT Network & Application Observability is widely implemented in industries such as telecom and banking for network troubleshooting and application performance management. It helps in monitoring infrastructure, capturing unknown traffic, and managing bandwidth. The tool supports security alerts, real-time communications analysis, and proactive monitoring of remote sites, aiding in efficient network operations and enhanced end-user experience.
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