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Hitachi Ops Center Analyzer vs New Relic comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hitachi Ops Center Analyzer
Ranking in IT Operations Analytics
13th
Average Rating
7.6
Reviews Sentiment
3.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
New Relic
Ranking in IT Operations Analytics
3rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
159
Ranking in other categories
Application Performance Monitoring (APM) and Observability (6th), Network Monitoring Software (18th), IT Infrastructure Monitoring (12th), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (5th)
 

Mindshare comparison

As of August 2025, in the IT Operations Analytics category, the mindshare of Hitachi Ops Center Analyzer is 1.4%, up from 0.8% compared to the previous year. The mindshare of New Relic is 16.0%, down from 18.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics
 

Featured Reviews

Bratislav Petkovic - PeerSpot reviewer
Performance monitoring impacts operations with fast storage setup
Having eyes on performance for storage through the Analyzer is valuable for me. The Ops center from Hitachi lets us see all storage in one place, unlike Dell and EMC, where we work on one storage. The Analyzer and the Ops center provide a better solution. Before this, we used a CVP with slow performance. This solution works better than before. The visualization vector in the last version is something we have. It is easy to work with and add the storage type. There is no difficulty in adding it.
Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It was easy to set up."
"Having eyes on performance for storage through the Analyzer is valuable for me."
"It was easy to set up."
"The Ops center from Hitachi lets us see all storage in one place, unlike Dell and EMC, where we work on one storage."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"It does everything we wanted it to do."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"The solution is quite stable."
"The APM feature is highly valuable as it can record session hosts, usage, and diagnose customer behaviors."
"As New Relic is already integrated with Drupal, we can get our projects done with best practice and with the best value that we believe in."
"Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause."
"The product allows the developer to see the actual problems in the applications."
 

Cons

"Very limited people are available with resource availability in this region, and they have limited knowledge."
"The dashboard needs improvement."
"I do not have any notes for improvement."
"It is very difficult to award the service level cycles at an endpoint level."
"The scalability can be improved."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"The pricing could be improved as it is quite high relative to what is offered."
"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
 

Pricing and Cost Advice

Information not available
"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
"Comparatively, the pricing is expensive."
"I loved this product, but we can no longer afford it, so we dropped it."
"The price depends on how many agents you want."
"Pricing is better with New Relic APM than Dynatrace."
"I think the pricing is reasonable."
"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."
"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
14%
Financial Services Firm
14%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Hitachi Ops Center Analyzer?
We received Ops common and the Analyzer when we bought Hitachi storage. I do not know the price for the analysis.
What is your primary use case for Hitachi Ops Center Analyzer?
We use the Analyzer for monitoring storage performance and for any alerts. We have to analyze the machine, one at the head office and a second on the Doctor site. It collects information from the s...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I reviewed another observability tool, DataDog, and we moved away from New Relic because the pricing was not convenient and didn't fit our budget. With DataDog, some of the APM features we were loo...
 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Information Not Available
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Hitachi Ops Center Analyzer vs. New Relic and other solutions. Updated: July 2025.
864,155 professionals have used our research since 2012.