Hitachi Ops Center Analyzer vs New Relic comparison

Hitachi Ops Center Analyzer

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Executive Summary

We performed a comparison between Hitachi Ops Center Analyzer and New Relic based on real PeerSpot user reviews.

Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Hitachi Ops Center Analyzer vs. New Relic Report (Updated: September 2025).

Hitachi Ops Center Analyzer vs. New Relic

September 2025

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Helped 872,778 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hitachi Ops Center Analyzer

Ranking in IT Operations Analytics

13th

Average Rating

7.6

Reviews Sentiment

3.9

Number of Reviews

Ranking in other categories

No ranking in other categories

New Relic

Ranking in IT Operations Analytics

3rd

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

160

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Infrastructure Monitoring (8th), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)

Mindshare comparison

As of October 2025, in the IT Operations Analytics category, the mindshare of Hitachi Ops Center Analyzer is 2.0%, up from 0.8% compared to the previous year. The mindshare of New Relic is 13.4%, down from 17.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Operations Analytics Market Share Distribution
Product	Market Share (%)
New Relic	13.4%
Hitachi Ops Center Analyzer	2.0%
Other	84.6%

IT Operations Analytics

Featured Reviews

Bratislav Petkovic

Team Lead for Core Infrastructure at Raiffeisen bank Serbia

Performance monitoring impacts operations with fast storage setup

Having eyes on performance for storage through the Analyzer is valuable for me. The Ops center from Hitachi lets us see all storage in one place, unlike Dell and EMC, where we work on one storage. The Analyzer and the Ops center provide a better solution. Before this, we used a CVP with slow performance. This solution works better than before. The visualization vector in the last version is something we have. It is easy to work with and add the storage type. There is no difficulty in adding it.

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Rahul -Jain

SDET ANALYST SENIOR at TSYS

Good for application Performance Monitoring but not stable

There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It was easy to set up."

"Having eyes on performance for storage through the Analyzer is valuable for me."

"The Ops center from Hitachi lets us see all storage in one place, unlike Dell and EMC, where we work on one storage."

"It was easy to set up."

"The most valuable feature is the New Relic APM module to deep-dive into the application, to get bottlenecks to the surface, and to improve application performance. Also, the New Relic Insights module creates a real-time dashboard on application performance to create awareness for the DevOps team."

"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."

"New Relic is suitable for banking domains, investment brokerage products, or anything related to high-security data, and it works as a whole monitoring solution, including logging, monitoring, and application profiling tools."

"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."

"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."

"It is stable and scalable."

"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."

"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."

More New Relic pros

Cons

"I do not have any notes for improvement."

"Very limited people are available with resource availability in this region, and they have limited knowledge."

"The dashboard needs improvement."

"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."

"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."

"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."

"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."

"The solution only supports the cloud platform and not on-premises."

"They should bring the pricing down to be more competitive."

"The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load."

"There were some settings we had issues with."

More New Relic cons

Pricing and Cost Advice

Information not available

"The pricing and licensing are too high."

"We feel it's a little bit pricey."

"This is an expensive tool."

"We're paying for the New Relic APM license annually."

"The pricing is fine."

"This solution required a license and it is better than some other competitors."

"I think the pricing is reasonable."

"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."

More New Relic pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	50
Large Enterprise	61

Questions from the Community

What is your experience regarding pricing and costs for Hitachi Ops Center Analyzer?

We received Ops common and the Analyzer when we bought Hitachi storage. I do not know the price for the analysis.

What needs improvement with Hitachi Ops Center Analyzer?

I do not have any notes for improvement.

What is your primary use case for Hitachi Ops Center Analyzer?

We use the Analyzer for monitoring storage performance and for any alerts. We have to analyze the machine, one at the head office and a second on the Doctor site. It collects information from the s...

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

What needs improvement with New Relic Insights?

New Relic can be improved by incorporating an automated incident analysis solution. They have comprehensive enterprise data, and based on that, they could generate and forecast things. They can pre...

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Product Reports

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IT Operations Analytics

October 2025

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October 2025

Also Known As

No data available

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Overview

Improve IT operations with machine learning (ML) to drive resource service levels, utilization and automation at lower costs. Obtain operational visibility from virtual machines, servers, SAN switches to shared storage resources to optimize an application’s full data path.

Hitachi Vantara

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

Sample Customers

Information Not Available

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club