Try our new research platform with insights from 80,000+ expert users

Hitachi Ops Center Analyzer vs New Relic comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hitachi Ops Center Analyzer
Ranking in IT Operations Analytics
13th
Average Rating
7.6
Reviews Sentiment
3.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
New Relic
Ranking in IT Operations Analytics
3rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
158
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (11th), IT Infrastructure Monitoring (9th), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
 

Mindshare comparison

As of June 2025, in the IT Operations Analytics category, the mindshare of Hitachi Ops Center Analyzer is 1.1%, up from 0.8% compared to the previous year. The mindshare of New Relic is 16.9%, down from 18.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics
 

Featured Reviews

Sajith Eruvangai - PeerSpot reviewer
Provides monitoring and reporting with limited features and room for dashboard improvement
I would rate scalability five out of ten. I did not use it extensively. I cannot evaluate all the components as we have a limited license, allowing us to test only a few areas. That is why I cannot rate areas with which I am not familiar. We monitor limited components with this tool and need licensing for integrating third-party components. Therefore, evaluating those areas is not possible.
Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It was easy to set up."
"It was easy to set up."
"Having eyes on performance for storage through the Analyzer is valuable for me."
"The Ops center from Hitachi lets us see all storage in one place, unlike Dell and EMC, where we work on one storage."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"The most important thing is that it tells us where the latency in throughput and response time are."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"It has in-depth analysis using developer code for someone whose not traditionally a developer."
"It is a software solution as a service, so I don't have to manage it on-premise."
"The initial setup is straightforward. It is easy to track and easy to follow."
"The monitoring so far has been good and we are happy with it."
 

Cons

"I do not have any notes for improvement."
"The dashboard needs improvement."
"Very limited people are available with resource availability in this region, and they have limited knowledge."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"The solution is quite expensive."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"In the next release, I'd like to see a better pricing structure."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
 

Pricing and Cost Advice

Information not available
"Cost is significant with a lot of extras."
"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."
"I loved this product, but we can no longer afford it, so we dropped it."
"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."
"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."
"This solution required a license and it is better than some other competitors."
"We're paying for the New Relic APM license annually."
report
Use our free recommendation engine to learn which IT Operations Analytics solutions are best for your needs.
856,873 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Educational Organization
32%
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Hitachi Ops Center Analyzer?
We received Ops common and the Analyzer when we bought Hitachi storage. I do not know the price for the analysis.
What is your primary use case for Hitachi Ops Center Analyzer?
We use the Analyzer for monitoring storage performance and for any alerts. We have to analyze the machine, one at the head office and a second on the Doctor site. It collects information from the s...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
 

Comparisons

No data available
 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Information Not Available
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Hitachi Ops Center Analyzer vs. New Relic and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.