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Hitachi Ops Center Analyzer vs New Relic comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hitachi Ops Center Analyzer
Ranking in IT Operations Analytics
13th
Average Rating
7.6
Reviews Sentiment
3.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
New Relic
Ranking in IT Operations Analytics
3rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
158
Ranking in other categories
Application Performance Monitoring (APM) and Observability (5th), Network Monitoring Software (7th), IT Infrastructure Monitoring (6th), Mobile APM (3rd), Cloud Monitoring Software (4th), AIOps (3rd)
 

Mindshare comparison

As of May 2025, in the IT Operations Analytics category, the mindshare of Hitachi Ops Center Analyzer is 0.7%, down from 1.2% compared to the previous year. The mindshare of New Relic is 17.9%, down from 18.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics
 

Featured Reviews

Sajith Eruvangai - PeerSpot reviewer
Provides monitoring and reporting with limited features and room for dashboard improvement
I would rate scalability five out of ten. I did not use it extensively. I cannot evaluate all the components as we have a limited license, allowing us to test only a few areas. That is why I cannot rate areas with which I am not familiar. We monitor limited components with this tool and need licensing for integrating third-party components. Therefore, evaluating those areas is not possible.
Iqbal Khowaja - PeerSpot reviewer
Has a simple user interface and end-to-end monitoring and self-healing features
My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Having eyes on performance for storage through the Analyzer is valuable for me."
"The Ops center from Hitachi lets us see all storage in one place, unlike Dell and EMC, where we work on one storage."
"It was easy to set up."
"It was easy to set up."
"The pricing is pretty good."
"It has given us better insight into the performance of the system."
"The simplicity of the dashboard is very good."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"The feature I found most valuable is being able to design my queries. It's easy to design a query."
"It offers helpful user metrics so we can learn more about the user experience."
"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
 

Cons

"Very limited people are available with resource availability in this region, and they have limited knowledge."
"The dashboard needs improvement."
"I do not have any notes for improvement."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."
"The customization of the start and end time is kind of cool."
"They should bring the pricing down to be more competitive."
"Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"I would like an infrastructure network that provides real-time views, showing the issues."
"Compared to their competitors, they are missing some features at the moment."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
 

Pricing and Cost Advice

Information not available
"This is an expensive tool."
"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."
"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."
"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."
"This solution required a license and it is better than some other competitors."
"We feel it's a little bit pricey."
"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
49%
Computer Software Company
8%
Financial Services Firm
8%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Hitachi Ops Center Analyzer?
We received Ops common and the Analyzer when we bought Hitachi storage. I do not know the price for the analysis.
What is your primary use case for Hitachi Ops Center Analyzer?
We use the Analyzer for monitoring storage performance and for any alerts. We have to analyze the machine, one at the head office and a second on the Doctor site. It collects information from the s...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
 

Comparisons

No data available
 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Information Not Available
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Hitachi Ops Center Analyzer vs. New Relic and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.