

Helix ALM and OpenText Application Quality Management are application lifecycle management products. OpenText has a stronger feature set, offering more capabilities that justify its higher cost compared to Helix ALM.
Features: Helix ALM includes requirement traceability, test case management, and seamless integration with Helix tools for cohesive workflows. OpenText offers advanced test management, defect tracking, and strong analytical tools, providing comprehensive quality control insights.
Room for Improvement: Helix ALM can enhance its feature depth and user interface design for more adaptability. OpenText could improve ease of integration with third-party tools, speed of customer support response, and user interface simplification for better accessibility.
Ease of Deployment and Customer Service: Helix ALM provides a quick deployment process with intuitive customer assistance, while OpenText requires a more complex deployment but covers it with extensive support resources.
Pricing and ROI: Helix ALM offers a budget-friendly pricing model that enables fast return on investment. OpenText’s higher setup cost is balanced by its rich feature set that delivers substantial long-term value for comprehensive use.
It acts as an enabler for effective test and program management.
Technical support has been excellent.
Quality is always high yet not perfect.
I am mostly happy with the technical support from OpenText ALM _ Quality Center.
OpenText ALM Quality Center is definitely scalable.
From a stability standpoint, OpenText ALM Quality Center has been pretty good.
Improvements are needed so that the system can continue running without creating a new run.
HPLM has one of the best UIs compared to other test management tools, allowing for efficient navigation between test pieces, test folders, test suites, and test execution.
The user-friendly nature could be enhanced as the interface isn’t intuitive.
It would be cheaper to use a cloud model with a pay-per-use licensing model.
It creates constant visibility into the test process, showing the status, bugs, and automated test results.
The integration with internal applications and CollabNet is made possible through exposed APIs, allowing necessary integrations.
We can create a requirement for stability metrics with the test cases to ensure all requirements are covered.
| Product | Market Share (%) |
|---|---|
| OpenText Application Quality Management | 4.5% |
| Helix ALM | 1.4% |
| Other | 94.1% |

| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 39 |
| Midsize Enterprise | 32 |
| Large Enterprise | 161 |
Helix ALM is a comprehensive Application Lifecycle Management (ALM) software platform offered by Perforce. It provides organizations with tools and features to manage the entire lifecycle of software development and product engineering. Helix ALM combines requirements management, test management, issue tracking, and version control into a unified solution, enabling teams to collaborate effectively and ensure the delivery of high-quality software products.
Helix ALM Features:
Helix ALM Benefits:
Reviews from Real Users
Harold Pogue, Global IT Director of Digital Platforms, says that, “The initial setup is complexly straightforward. The vendor offers support where they come and set up the solution for a fee”, and also adds, "The most valuable features of Helix ALM are traceability and flexibility.
OpenText Application Quality Management offers centralized data management, traceability, and integration capabilities. It aids in handling requirements, test planning, and defect tracking while supporting both manual and automated testing. Challenges exist in deployment and browser compatibility.
Known for its robust reporting and flexibility, OpenText Application Quality Management is tailored for large organizations requiring a comprehensive solution supporting lifecycle coverage and seamless tool integration. Users can consolidate testing processes, manage requirements, and centralize reporting across manual and automated testing. While some face issues with project tracking, outdated interfaces, and limited browser compatibility beyond Internet Explorer, it remains widely used for regression and performance testing. Integration with tools like JIRA and support for tools such as UFT and ALM PC underscore its utility.
What are the key features of OpenText Application Quality Management?In industries such as finance and healthcare, OpenText Application Quality Management is implemented to ensure rigorous testing standards. It supports test case creation and execution, defect tracking, and requirements management. Integration with JIRA and performance testing tools make it suitable for organizations needing synchronized testing environments.
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