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Helix ALM vs Rally Software comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Helix ALM improved traceability, collaboration, and efficiency, reducing project delays and costs, while enhancing project visibility, control, and defect detection.
Sentiment score
7.5
Rally Software boosts efficiency by 10%, offers 15X ROI, saves time, and is cost-effective despite some user challenges.
The ROI is visible, as that's why we are investing in these tools and running our projects successfully through them, despite a few challenges such as role-based access being somewhat difficult.
Sr. Information Architect and Principal Consultant UX at Tech Mahindra Limited
 

Customer Service

Sentiment score
6.9
Helix ALM's customer service is praised for being responsive, knowledgeable, and efficient, aiding users with excellent support and onboarding.
Sentiment score
6.8
Rally Software's customer service is responsive, with quick, knowledgeable support and proactive communication, generally satisfying users despite occasional delays.
 

Scalability Issues

Sentiment score
5.0
Helix ALM is praised for its scalability, integration, and stable performance, making it ideal for large, growing teams and projects.
Sentiment score
7.2
Rally Software offers strong scalability supporting large enterprises, despite occasional performance issues, effectively handling significant user volumes globally.
If you have a huge database, it becomes difficult to process the data.
Sr Technical Architect at HCLSoftware
 

Stability Issues

Sentiment score
7.3
Helix ALM is praised for its robust performance, reliability, and high responsiveness, especially during complex tasks and updates.
Sentiment score
7.4
Rally Software is generally stable and reliable, with occasional slowness and downtime, but users appreciate the responsive support.
 

Room For Improvement

Users find Helix ALM slow, unintuitive, with limited reporting, poor integration, and inadequate documentation.
Rally Software struggles with navigation, integration, user-friendliness, and requires improvements in reporting, customization, and workflow efficiency.
At the time of my use, there was not an inbuilt capability to migrate applications from other third-party solutions to Rally Software.
Sr Technical Architect at HCLSoftware
One area for improvement might be the rigidity in role and access configurations, which require many process changes to fit the tool.
Sr. Information Architect and Principal Consultant UX at Tech Mahindra Limited
 

Setup Cost

Helix ALM provides scalable, flexible pricing with per-user costs based on modules, and discounts for higher user counts.
Enterprise users find Rally Software pricing high but valuable for large-scale agile projects, suggesting a more flexible model.
The setup cost is expensive.
Sr Technical Architect at HCLSoftware
Rally Software is affordable because our customers also prefer it.
Sr. Information Architect and Principal Consultant UX at Tech Mahindra Limited
 

Valuable Features

Helix ALM excels in managing requirements, tracking issues, and test management with flexibility, customization, robust traceability, and integration capabilities.
Rally Software offers user-friendly Agile project management with real-time dashboards, customizable reporting, and robust integration capabilities.
Rally Software provides real-time dashboards for different kinds of stakeholders and governance, giving clear insights into project progress, team velocity, and potential risks.
Sr. Information Architect and Principal Consultant UX at Tech Mahindra Limited
I can view configuration item details, such as what is being changed, and I can see any change requests attached to items or configuration items being moved to other locations.
Sr Technical Architect at HCLSoftware
 

Categories and Ranking

Helix ALM
Ranking in Application Lifecycle Management (ALM) Suites
19th
Average Rating
6.4
Reviews Sentiment
6.8
Number of Reviews
7
Ranking in other categories
Application Requirements Management (8th), Test Management Tools (14th)
Rally Software
Ranking in Application Lifecycle Management (ALM) Suites
7th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
121
Ranking in other categories
Enterprise Agile Planning Tools (6th)
 

Mindshare comparison

As of May 2026, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Helix ALM is 2.0%, up from 0.6% compared to the previous year. The mindshare of Rally Software is 5.3%, down from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
Rally Software5.3%
Helix ALM2.0%
Other92.7%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Harold Pogue - PeerSpot reviewer
Global IT Director of Digital Platforms. Digital and Connected Commerce at a healthcare company with 10,001+ employees
Helix ALM is insanely configurable, with great traceability, and flexibility
The most valuable features of Helix ALM are traceability and flexibility. One thing that distinguishes Helix ALM from other solutions is that it is a hybrid cloud model. Helix ALM is not a full cloud implementation like Valerian, Jira Jama, or Atlassian, where we just go through a browser onto the cloud. In the case of Helix, we have code that goes on our computer and then that communicates to the cloud. We have the backup and distribution capability of the cloud, but we have code executing on our machine, and we don't need to worry much about speed and internet lag problems.
Amit Anand - PeerSpot reviewer
Sr Technical Architect at HCLSoftware
Drilling into change lifecycles has given me clear end to end traceability for every item
Reporting is my main area of concern. Additionally, the migration activity and portability are important areas for improvement. If I needed to move from Jira to Rally Software, having built-in portability or migration utilities would be beneficial. At the time of my use, there was not an inbuilt capability to migrate applications from other third-party solutions to Rally Software. Currently, I am not using Rally Software.
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Top Industries

By visitors reading reviews
Healthcare Company
13%
Manufacturing Company
13%
Financial Services Firm
9%
Comms Service Provider
8%
Manufacturing Company
14%
Financial Services Firm
13%
Healthcare Company
7%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise14
Large Enterprise113
 

Questions from the Community

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What do you like most about Rally Software?
Rally offers many features that help the management of activities, coordination, alignment and reports, which applies agility across the organization. If I were to highlight a particular feature, i...
What is your experience regarding pricing and costs for Rally Software?
Rally Software is affordable because our customers also prefer it, and I have never heard concerns about pricing preventing us from using this tool.
What needs improvement with Rally Software?
While I'm not heavily involved in project management tools, I am familiar with these tools. One area for improvement might be the rigidity in role and access configurations, which require many proc...
 

Also Known As

TestTrack
CA Agile Central, Rally Enterprise, CA Agile Training, CA Agile Coaching, CA Agile Academy, CA Agile Management , CA ALM
 

Overview

 

Sample Customers

Invision, Softing, CACI, Hunter Industries, ITSO, Itron, EEC, Database Consultants Australia, VirtualScopics, March Networks, WorkForce
Physicians Mutual, Harvard Pilgrim HealthCare, Editora Abril, Tata Communications, Level 3 Communications, Seagate, TomTom, Philips, Hiscox, Physicians Mutual, MYOB
Find out what your peers are saying about Helix ALM vs. Rally Software and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.