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Heimdal Endpoint Security vs N-able EDR comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
7th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
Heimdal Endpoint Security
Ranking in Endpoint Detection and Response (EDR)
37th
Average Rating
9.0
Reviews Sentiment
8.6
Number of Reviews
1
Ranking in other categories
Endpoint Protection Platform (EPP) (40th), Anti-Malware Tools (27th), Threat Intelligence Platforms (TIP) (25th), Domain Name System (DNS) Security (12th), Ransomware Protection (12th)
N-able EDR
Ranking in Endpoint Detection and Response (EDR)
49th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 4.0% compared to the previous year. The mindshare of Heimdal Endpoint Security is 0.6%, up from 0.3% compared to the previous year. The mindshare of N-able EDR is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.4%
Heimdal Endpoint Security0.6%
N-able EDR0.7%
Other95.3%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
DEEPAK KUMAR PACHDEO DUBEY - PeerSpot reviewer
Senior IT Support Specialist at PXGEO
Delivers efficiency and agility with USB control limitations
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use the privilege manager feature called Elevation. What we lack is granular USB control. We have an issue where we can only switch USB on or off. I want to whitelist specific devices in the network, which I currently cannot do.
NM
Senior Operations Specialist at Tagit cc
Reporting effectiveness and advanced AI capabilities improve threat awareness while needing pricing simplification and licensing self-service
With pricing, they can improve by bundling their pricing because sometimes billing comes in a very long process. If they could bundle it as one solution and show the capabilities or features, they would be able to sell it more effectively, and as resellers, we could sell it to customers more easily. The technical support is responsive, but sometimes we experience limitations regarding the ability to add licensing. They could implement a self-service platform for assigning new licenses or ordering more. Currently, we depend on contacting someone who sends a new contract to sign through the process. They could change their licensing model, though I am not the right person to comment on functionality. On the reporting side, everything is covered.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stability of this product is very good."
"From a single pane of glass, you can easily manage all of your endpoints."
"Best solution for avoiding security breaches, malware attacks, and other kinds of security issues."
"Its interface and pricing are most valuable. It is better than other vendors in terms of security."
"I can highlight that we have not faced any security incidents with Cortex XDR by Palo Alto Networks, and even though our environment is quite dynamic, we have not faced any security incident with Cortex XDR by Palo Alto Networks until now."
"The stability of this product is very good."
"My advice for others looking into using Cortex is that it is very easy to use and very useful for the customer environment, whether it's a public or private one."
"The main benefit of using Cortex XDR by Palo Alto Networks while employing Palo Alto Firewall at the internet edge is that it improves security on our endpoint devices, integrating seamlessly with Palo Alto Firewalls to deliver comprehensive network, analyst, and security details all in a single dashboard, which allows us to manage everything from our network devices."
"Heimdal is a very agile and lightweight solution."
"As compared to multiple solutions I have used in the past, Heimdal is a very agile and lightweight solution."
"The most valuable features are the rollback feature, it's important for us. The AI models and are good."
"The most valuable feature, which I can describe as the '360 vision' of the inventory device, provides a complete view of all the devices."
"It provides visibility and a storyline to track the virus or malware's activities, showing infected processes and changes made."
"We have been using this solution for quite some time, and the AI functionality is quite advanced; we are able to provide insights on different aspects and read the reports easily."
"The most valuable features are the rollback feature, it's important for us, and the AI models are good."
"The most valuable feature, which I can describe as the '360 vision' of the inventory device, provides a complete view of all the devices."
 

Cons

"The solution needs better reports. I think they should let the customer go in and customize the reports."
"They've been having some issues with updating their endpoint agents, and it has been quite frustrating."
"If Palo Alto reduces the pricing slightly for their products, it would make them more scalable in markets such as India and globally for cybersecurity."
"I have run into some detection issues with Cortex XDR. It needs to be better at detection of internal attacks."
"Managing the product should be easier."
"I would like to see some additional features related to email protection included."
"Basically, they don't provide customer support tools just to investigate the logs."
"I think sometimes Cortex XDR agent automatically stops event capturing from the device, and then even the dashboard does not get any notifications from the agent."
"What we lack is granular USB control. We have an issue where we can only switch USB on or off."
"What we lack is granular USB control."
"I would rate the scalability as seven out of ten. The capability is useful. Concerning the license, if I add one more device without a license, it will automatically subscribe to a license. I do not appreciate that."
"Concerning the license, if I add one more device without a license, it will automatically subscribe to a license. I do not appreciate that."
"We have a lot of false positives we see in the dashboard. I think this is the only problem we are facing."
"I would like to see them add support for both Android and iOS smartphones."
"We have a lot of false positives we see in the dashboard. I think this is the only problem we are facing."
"With pricing, they can improve by bundling their pricing because sometimes billing comes in a very long process."
 

Pricing and Cost Advice

"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"The cost depends on your chosen license type, like Pro or other licenses."
"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."
"I don't have any issues with the pricing. We are satisfied with the price."
"Our customers have expressed that the price is high."
Information not available
"The pricing is average."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
13%
Manufacturing Company
7%
Comms Service Provider
7%
Construction Company
17%
Computer Software Company
12%
Comms Service Provider
9%
Financial Services Firm
7%
Manufacturing Company
16%
Comms Service Provider
14%
Transportation Company
12%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise48
No data available
No data available
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Heimdal Endpoint Security?
Pricing, compared to what we had before, was quite economical. There was a difference of about twenty percent or some...
What needs improvement with Heimdal Endpoint Security?
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use th...
What is your primary use case for Heimdal Endpoint Security?
My company colleagues and I use this antivirus solution. I am part of a company where I deploy solutions, and I also ...
What needs improvement with N-able EDR?
With pricing, they can improve by bundling their pricing because sometimes billing comes in a very long process. If t...
What is your primary use case for N-able EDR?
We are using N-able EDR, but I think Sophos makes sense because of the environment we operate in. The localization an...
What advice do you have for others considering N-able EDR?
I am more focused on operations and procurement. The decision to use this solution was made before I joined the compa...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Heimdal Next-Gent Endpoint Antivirus, Thor Vigilance Enterprise, Heimdal Endpoint Detection and Response, Heimdal DNS Security - Endpoint, Heimdal Threat Prevention, Heimdal Ransomware Encryption Protection
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Brother, Symbion, CPH West
Information Not Available
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