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HeadSpin vs OpenText Business Processing Testing comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HeadSpin
Ranking in Functional Testing Tools
34th
Average Rating
7.2
Reviews Sentiment
6.8
Number of Reviews
7
Ranking in other categories
Mobile APM (7th), Mobile App Testing Tools (8th)
OpenText Business Processin...
Ranking in Functional Testing Tools
36th
Average Rating
7.8
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Functional Testing Tools category, the mindshare of HeadSpin is 1.2%, up from 0.5% compared to the previous year. The mindshare of OpenText Business Processing Testing is 0.9%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
HeadSpin1.2%
OpenText Business Processing Testing0.9%
Other97.9%
Functional Testing Tools
 

Featured Reviews

Harsh_Patel - PeerSpot reviewer
Senior Software Engineer at Tech Mahindra Limited
Struggled with iOS and support yet have improved remote mobile testing and cost savings
There are several areas where HeadSpin can be improved. One major feature that is problematic for us is the iOS experience; we often receive complaints from our team that device interaction on iOS is very poor compared to Android, making it difficult to test on iOS devices. Additionally, when using tvOS, the Apple TV can only connect via LAN and not through Wi-Fi, which prevents multi-region testing for tvOS since mobile device support is required. Furthermore, devices connected to HeadSpin are constantly draining their batteries, necessitating continuous charging, which can be improved. The support team for HeadSpin might need to scale up in size because there are many customers signing up, and their support team is not able to keep pace. Whenever we try to contact them or file a complaint, the response often takes a while. If HeadSpin improves the iOS experience, tvOS experience, and customer support team performance, I would change my rating from three to four. HeadSpin could improve by obtaining various devices, as sometimes we need to check devices not available in our country, which clients may have. It would be helpful if they could provide us with a device upon request. There is room for improvement in customer support because response times are slow when we have outages or questions, so they could definitely enhance that area.
RR
Consultant at Infrasoft Technologies
Helpful solution that enables us to execute our use cases
There's only one thing that I think needs improvement. When I started off using this solution, I used the Google search engine to learn how to use the tool. I would also check with my colleagues who have a lot of knowledge about it. Selenium has fields of information available. If you click on that field there will be an explanation about how to use the tool. It will be a lot easier to understand if Micro Focus included this feature. It is easy to find with the search button, but it would be a great help to the users who are new to this tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has an interesting feature called AV box testing. A lot of companies that are in the OTT segment don't really understand what their streaming is like. They can't test for streaming quality. There are restrictions where you cannot simulate live streaming. For example, on Netflix, you can't simulate how a movie is being streamed on a remote device. That's why HeadSpin has got this AV box testing feature. It is a patented feature. They send an AV box to your location, and you can test live streaming, which is something that no other company does."
"The most valuable feature of HeadSpin it's the integration with other solutions; it is great, and I can search for an element or do a quick debugging on the application right on HeadSpin, which is very useful."
"The return on investment is definitely very high because earlier, we maintained various devices and a lot of QA staff, and with HeadSpin, we no longer have to invest in devices or as many people, which saves time and money."
"HeadSpin is highly advanced; it has got all the performance structures to provide visibility into how my app is performing in the real world and helps to identify the gaps."
"HeadSpin allowed us to manage remote work during Covid, enable continuous automation execution, and facilitate collaboration between various departments (product managers, developers, etc..)"
"The technical support is really helpful because we can set up direct calls with them if we want to. We can use Zoom or Google Meet to interact with them directly, and if there is an issue in our system, they will help us by reproducing the issue in their machines and trying to figure out a solution. The support is really smooth, and we like that they're very supportive."
"The initial setup of HeadSpin was very easy and user-friendly, and it was easy to configure and write a script to achieve the desired outcome."
"The most valuable features of the product are the performance parameters it gives us."
"Because everyone can create test cases, not only the quantity but also the quality is improved, which results in less defects in production."
"The big difference with BPT over conventional frameworks with which I have worked is that BPT allows me to separate test development from automation development."
"This solution is very helpful to me, and I use it to execute my use cases without a manual interface."
"The most valuable feature of the solution is that even a nontechnical tester, like a functional tester or a business analyst, can use it once the components are ready."
"ROI is pretty good as the approach of framework allows virtually everyone to take part in designing test cases."
"The BPT framework is very modular."
"We can now take test automation through the entire business process -- testing web service availability before automated test packs start, sending and retrieving data via web-services and control of all web service testing in a single tool, along with the GUI testing of business processes across a multitude of platforms from java web through to AS400 green screen terminal apps."
"The solution is quite stable with SAP. It's nice. I use it extensively."
 

Cons

"HeadSpin could improve on the user interface because it is very poor."
"They should automate their onboarding. A lot of things are still manual. They can create a video assistant or something like that to completely automate the entire process."
"HeadSpin needs to improve the hardware. With the mobile, the battery life reduces and must be continuously charged."
"Support and pricing could be improved."
"There is a great scope to improve professional services; the time to deploy is quite long, and while they can set up automation through scripts at this stage, they are very expensive."
"HeadSpin could improve on the user interface because it is very poor. The checks that are done on the iOS devices are very difficult, but for Android, it runs great. For all iOS devices, the user interface and how it interacts with the device are very poor."
"Sometimes, devices go offline and some features are not functioning on some devices, specifically on iOS."
"If you want to do some testing or check the devices manually or check the application in a particular device manually, it is really laggy. That's a disappointment because sometimes we would like to do manual testing when our local devices are not available."
"Initial releases we used of the product (v12) were a little unstable, but with the release of v12.01, we had no further issues."
"Technical support lacks efficiency and all they do is to move in circles by opening new tickets and all the related stuffs without any intention of solving the real problem."
"To be honest, technical support is not that great."
"The only one I can really think of is speed to test execution."
"Test execution speed has been my biggest concern."
"The solution shouldn't be so tightly integrated with the ALM tool that they have. It should have its own base rather than the repository."
"There's only one thing that I think needs improvement. When I started off using this solution, I used the Google search engine to learn how to use the tool."
"There's only one thing that I think needs improvement. When I started off using this solution, I used the Google search engine to learn how to use the tool. I would also check with my colleagues who have a lot of knowledge about it. Selenium has fields of information available. If you click on that field there will be an explanation about how to use the tool. It will be very easier to understand it if Micro Focus included this feature. It is easy to find with the search button, but it would be a great help to the users who are new to this tool."
 

Pricing and Cost Advice

"We have a yearly license for 16 devices."
"It's not cheap, but there are a few different packages and different prices for enterprises with different product versions."
"I believe the licensing cost is cheap because it's a total solution, hardware, license and software."
"It has a yearly license. There is no other option. It is expensive. There are a lot of other cheaper players in the market, but it is like a Mercedes. You pay an extra premium for it, but you get the benefits. I would love to see them come up with project-based costing. Companies that are low on funds or new-age can do with pricing that is easily digestible. They can give them a pricing model for three months. They can provide a startup package."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Construction Company
15%
Computer Software Company
12%
Financial Services Firm
11%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise5
 

Also Known As

No data available
Micro Focus Business Process Testing, Business Process Testing, HPE Business Process Testing
 

Overview

 

Sample Customers

Zynga, Tinder, Pinterest, Akamai, Microsoft, Airbnb, Jam City, TMobile, Mozilla, CNN, Cognizant, Yahoo!, ebay, Quora, Walmart, Kohls, Telstra
Migros Bank AG
Find out what your peers are saying about HeadSpin vs. OpenText Business Processing Testing and other solutions. Updated: June 2026.
902,495 professionals have used our research since 2012.