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Hackuity vs ServiceNow Security Operations comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hackuity
Ranking in Risk-Based Vulnerability Management
26th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
ServiceNow Security Operations
Ranking in Risk-Based Vulnerability Management
12th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
24
Ranking in other categories
Security Incident Response (1st), Security Orchestration Automation and Response (SOAR) (9th)
 

Mindshare comparison

As of July 2026, in the Risk-Based Vulnerability Management category, the mindshare of Hackuity is 1.2%, up from 1.0% compared to the previous year. The mindshare of ServiceNow Security Operations is 1.7%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Risk-Based Vulnerability Management Mindshare Distribution
ProductMindshare (%)
ServiceNow Security Operations1.7%
Hackuity1.2%
Other97.1%
Risk-Based Vulnerability Management
 

Featured Reviews

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Suhel Khan - PeerSpot reviewer
Senior Consultant (Siem Admin) at IBM
Precise incident handling has improved reporting and searching across complex security cases
I would like to see new features added, particularly regarding the incident upgrading part. For instance, if you have an instance and need to transfer it to a particular team, being able to show that the status is still in progress, which is currently in a beta version, would definitely help people to understand that the status has changed for the incident.
report
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903,118 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
17%
Manufacturing Company
13%
Government
5%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise17
 

Questions from the Community

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What is your experience regarding pricing and costs for ServiceNow Security Operations?
In my opinion, the pricing is quite affordable considering the features, and I do not find it expensive. I would not call it cheap; rather, I am looking at it as a product owner.
What needs improvement with ServiceNow Security Operations?
I would like to see new features added, particularly regarding the incident upgrading part. For instance, if you have an instance and need to transfer it to a particular team, being able to show th...
What advice do you have for others considering ServiceNow Security Operations?
For someone looking to use ServiceNow Security Operations, I recommend that they read about the documentation and spend one or two hours familiarizing themselves with FortiGating, and that will be ...
 

Overview

 

Sample Customers

1. Atlassian 2. Cisco 3. Google 4. IBM 5. Intel 6. Microsoft 7. Oracle 8. PayPal 9. SAP 10. Siemens 11. VMware 12. Accenture 13. Booz Allen Hamilton 14. Deloitte 15. EY 16. KPMG 17. PwC 18. Accenture Security 19. BAE Systems 20. FireEye 23. FSecure 24. Gartner 25.Intel Security 26. McAfee
DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services
Find out what your peers are saying about Qualys, Horizon3.ai, Tenable and others in Risk-Based Vulnerability Management. Updated: June 2026.
903,118 professionals have used our research since 2012.