Try our new research platform with insights from 80,000+ expert users

Gusto vs SilkRoad Performance comparison

Gusto and Rival are both solutions in the Talent Management category. Gusto is ranked #13 with an average rating of 9.0, while Rival is ranked #34. Gusto holds a 0.9% mindshare in TM, compared to Rival’s 0.6% mindshare. Additionally, 80% of Gusto users are willing to recommend the solution, compared to 100% of Rival users who would recommend it.
Gusto
Read 4 Gusto reviews
  • 599 Views
  • 407 Comparison Views
80% willing to recommend
SilkRoad Performance
Read 3 SilkRoad Performance reviews
  • 298 Views
  • 283 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

Download the report
Executive SummaryUpdated on Nov 4, 2024

SilkRoad Performance and Gusto are competing in the performance management and payroll sectors. Based on data comparisons, Gusto has the upper hand due to its comprehensive feature set, which many consider worth the price despite SilkRoad Performance's favorable pricing and support.

Features: SilkRoad Performance focuses on employee performance tracking, goal alignment, and development planning. Gusto is recognized for its integrated payroll system, benefits administration, and compliance management.

Ease of Deployment and Customer Service: SilkRoad Performance offers a straightforward deployment with integrated talent solutions. Gusto provides flexible deployment with strong support, emphasizing seamless integration with payroll-related tasks. Gusto's customer service is noted for responsiveness, aiding efficient onboarding.

Pricing and ROI: SilkRoad Performance offers a lower initial setup cost appealing to cost-conscious businesses. Gusto's ROI benefits from broad functionality, justifying its higher price, providing a significant long-term return on investment that often outweighs SilkRoad's cost advantages.

DOWNLOAD THE COMPLETE REPORT
To learn more, read our detailed Gusto vs. SilkRoad Performance Report (Updated: December 2025).
Buyer's Guide
Gusto vs. SilkRoad Performance
December 2025
Download the complete report
Helped 879,672 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Gusto
Ranking in Talent Management
13th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
4
Ranking in other categories
Benefits Administration (10th)
SilkRoad Performance
Ranking in Talent Management
34th
Average Rating
7.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Talent Management category, the mindshare of Gusto is 0.9%, up from 0.4% compared to the previous year. The mindshare of SilkRoad Performance is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management Market Share Distribution
ProductMarket Share (%)
Gusto0.9%
SilkRoad Performance0.6%
Other98.5%
Talent Management
 

Featured Reviews

PS
Phil Strazzulla
Founder at SelectSoftware Reviews
Provides time-saving solutions for small business payrolls
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution for small businesses. Running payroll with Gusto costs half the price and saves us 5 to 10 hours a month. My company does not have a business relationship with this vendor other than being a customer. I was not offered a gift card or incentive for this review. I rated Gusto 9 out of 10 because of some customer support issues that kept it from being a 10.
Read full review
it_user616524 - PeerSpot reviewer
it_user616524
Human Resource Generlaist at a aerospace/defense firm with 51-200 employees
Blasts job openings to several posting sites. When we are ready to hire, we can start the onboarding process.
SilkRoad Recruiting OpenHire RedCarpet Onboarding When we are in need for positions, I just enter the data in OpenHire and it blasts our job openings to several posting sites. We review the relevant resumes. When we are ready to hire, we roll out the RedCarpet software and start the onboarding…
Read full review
report
See which vendors are best for you
Use our free recommendation engine to learn which Talent Management solutions are best for your needs.
See recommendations
879,672 professionals have used our research since 2012.
 

Questions from the Community

What needs improvement with Gusto?
I wish Gusto's customer support was better for improvements. My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past.
See all answers
What advice do you have for others considering Gusto?
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution f...
See all answers
What is your primary use case for Gusto?
Our main use case for Gusto is for payroll, and we pay our US employees through it. Gusto helps with our payroll process because we use it for tax filings and benefits.
See all answers
Ask a question
Earn 20 points
 

Comparisons

isolved vs Gusto Logo
isolved vs Gusto
Compared 52% of the time
UKG vs Gusto Logo
UKG vs Gusto
Compared 48% of the time
More Gusto Competitors
No data available
 

Product Reports

Buyer's Guide
Benefits Administration
December 2025
Gusto reportDownload Gusto product report
Buyer's Guide
Talent Management
December 2025
SilkRoad Performance reportDownload SilkRoad Performance product report
 

Also Known As

ZenPayroll
SilkRoad Wingspan, Wingspan
 

Overview

Gusto provides payroll, benefits and HR to modern companies, by handling payments to employees and contractors and also electronically handling the paperwork necessary to help companies comply with tax, labor, and immigration laws.

Gusto

SilkRoad Performance (Wingspan) can help simplify the process of aligning your corporate strategy with the day-to-day activities of your workers.

With an intuitive and automated, yet customizable platform, SilkRoad’s performance review solution allows you to take the long view and turn appraisals into training or recruitment.

SilkRoad's performance management system helps your company set goals, evaluate employee skills, provide feedback and opportunities for development, and tie performance to compensation. Highly flexible, the software is configurable to your needs as they evolve.

Rival
 

Sample Customers

Farmgirl Flowers, Bevel, Pooch Pals, ALL MAVEN
Kearney & Company, San Diego County Regional Airport Authority, McLeod Health, TPC Group, Sirva, Lifestyle Family Fitness, BKD
Buyer's Guide
Gusto vs. SilkRoad Performance
December 2025
Free Report: Gusto vs. SilkRoad Performance
Find out what your peers are saying about Gusto vs. SilkRoad Performance and other solutions. Updated: December 2025.
DOWNLOAD NOW
879,672 professionals have used our research since 2012.
See our Gusto vs. SilkRoad Performance report.
See our list of best Talent Management vendors.

We monitor all Talent Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.