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Gurucul Next Gen SIEM vs Trellix Helix Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.9
Gurucul Next Gen SIEM increased efficiency in threat detection, reduced costs, automated workflows, and improved staff productivity and response times.
Sentiment score
5.2
Trellix Helix enhanced security, reduced costs, increased efficiency, minimized manual work, decreased downtime, and offered deeper security insights.
We have seen a return on investment with Trellix Helix Connect, and we can share relevant metrics as we reduce the MTTD and MTTR and have KPIs indicating our ROI.
Presales Lead at a outsourcing company with 11-50 employees
 

Customer Service

Sentiment score
6.3
Gurucul Next Gen SIEM offers prompt, knowledgeable, and efficient customer service, resulting in high client satisfaction with effective technical support.
Sentiment score
6.1
Trellix Helix Connect's support is generally responsive but varies in efficiency and access to experts, facing occasional delays.
The customer support for Trellix Helix Connect is well in Latin America because there are many people in the region, which enhances the experience.
Presales Lead at a outsourcing company with 11-50 employees
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
Senior Value Engineering at a tech vendor with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.5
Gurucul Next Gen SIEM is highly scalable, handling large data volumes efficiently, integrating with diverse environments seamlessly.
Sentiment score
7.3
Trellix Helix Connect scales well for medium to large enterprises but may be costly for smaller businesses.
Trellix Helix Connect's scalability is excellent as the solution has a library to make integrations with other brands.
Presales Lead at a outsourcing company with 11-50 employees
We support the largest companies in the world and can cater to large environments.
Senior Value Engineering at a tech vendor with 5,001-10,000 employees
 

Stability Issues

Sentiment score
6.4
Gurucul Next Gen SIEM is stable, reliable, handles large data efficiently, and integrates seamlessly without disrupting operations.
Sentiment score
7.8
Trellix Helix Connect is highly reliable with minimal downtime and manageable performance tweaks, rated nine to ten by users.
Trellix Helix Connect is very stable, and I have experienced almost no downtime or issues.
Presales Lead at a outsourcing company with 11-50 employees
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
Senior Value Engineering at a tech vendor with 5,001-10,000 employees
 

Room For Improvement

Gurucul Next Gen SIEM faces deployment complexity, performance issues with large data, and needs better support, reporting, and integration.
Trellix Helix Connect needs interface enhancements, better integration, improved dashboards, and refined configuration to elevate user experience.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
Senior Value Engineering at a tech vendor with 5,001-10,000 employees
The usability of hyperautomation is something to improve in the solution because it is expensive regarding the needed improvements.
Presales Lead at a outsourcing company with 11-50 employees
 

Setup Cost

Gurucul Next Gen SIEM offers scalable subscription pricing with advanced threat detection, machine learning, and extensive integration for enterprises.
Trellix Helix Connect's pricing is competitive yet high, with free use for FireEye users and discounts for bulk purchases.
It is not the cheapest, but also not the most expensive solution.
Senior Value Engineering at a tech vendor with 5,001-10,000 employees
 

Valuable Features

Gurucul Next Gen SIEM excels in threat detection, scalability, integration, customizable reports, and adapting to diverse IT environments.
Trellix Helix Connect offers seamless integration, AI features, and fast incident response to enhance network security and threat management.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
Senior Value Engineering at a tech vendor with 5,001-10,000 employees
 

Categories and Ranking

Gurucul Next Gen SIEM
Ranking in Security Information and Event Management (SIEM)
34th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
19th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
13
Ranking in other categories
Security Incident Response (3rd)
 

Mindshare comparison

As of January 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Gurucul Next Gen SIEM is 0.5%, up from 0.1% compared to the previous year. The mindshare of Trellix Helix Connect is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Trellix Helix Connect1.0%
Gurucul Next Gen SIEM0.5%
Other98.5%
Security Information and Event Management (SIEM)
 

Featured Reviews

Ansar Monideen - PeerSpot reviewer
CISO at Eskan Bank
Provides almost all the SIEM features offered by the leaders at a low cost
Gurucul's data enrichment could be improved. As a security professional, I want to consolidate all these log sources and data to the user, entity, or resource. More advancements are required, especially in enriching security data or attack response. I would like to see more improvements there. The documentation could also be better. Every user and resource has a timeline that lists all the events so we can analyze that particular system and what is happening. We would like to have an option where we can only list the confirmed security threat-related activities for a particular user rather than all activities. This way, we can see what kind of risk is reported for this user and be able to monitor them better.
reviewer2646834 - PeerSpot reviewer
Presales Lead at a outsourcing company with 11-50 employees
Reduces detection and response times through automation and alert correlation
The best features that Trellix Helix Connect offers are SOAR, automation, hyperautomation, and the correlation of alerts and threat intelligence, for example, when the alerts cross through MITRE ATT&CK, which stand out most to me. Out of those features, automation, alert correlation, and threat intelligence have made my work easier and more effective as we integrate many cybersecurity solutions into the XDR and set up the use cases to reduce MTTD and MTTR from days to minutes. I would add that the level of integration with other brands is something that surprises me about the features of Trellix Helix Connect. Trellix Helix Connect has positively impacted my organization as it is the most important tool to provide MDR service to our clients, which has resulted in specific outcomes and improvements.
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Government
9%
Comms Service Provider
9%
Performing Arts
9%
Comms Service Provider
17%
Computer Software Company
11%
Manufacturing Company
10%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

What needs improvement with Gurucul Next Gen SIEM?
Gurucul's data enrichment could be improved. As a security professional, I want to consolidate all these log sources and data to the user, entity, or resource. More advancements are required, espec...
What is your primary use case for Gurucul Next Gen SIEM?
For the majority of our use cases on the firewall, we are looking at the Ria website and multiple denials on the firewall. We'll also look at some C&C communication being initiated from multipl...
What advice do you have for others considering Gurucul Next Gen SIEM?
I rate Gurucul Next-Gen SIEM eight out of 10. I would recommend Gurucul to anyone because it provides almost all the SIEM features offered by the leaders at a low cost. You can achieve the sophisti...
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
To improve Trellix Helix Connect, I think it is possible to enhance the dashboard to share more information about the incidents. For example, if I want to check a MITRE technique, maybe it is neces...
What is your primary use case for FireEye Helix?
My main use case for Trellix Helix Connect is to provide an MDR service to our clients. We use Trellix Helix Connect to correlate the alerts and automate the response most often. For example, we us...
 

Also Known As

No data available
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

Information Not Available
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about Gurucul Next Gen SIEM vs. Trellix Helix Connect and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.