We performed a comparison between Google Hangouts and Webex based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I appreciated having the basic features like screen sharing and camera options."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten based on the number of users we have."
"The initial setup is very easy."
"The solution is easy to use and navigate."
"The most valuable feature of Google Hangouts is its popularity. A lot of people use Google. Since the solution is from Google and many of us use Google solutions regularly, it is easy to use."
"The initial setup is very easy."
"The most valuable features are the chat features and the video conferencing features that enable more than two or three people to be connected at a time."
"It's very easy to use."
"What we like about Webex is that it is a hosted solution, so there is no demand for us to invest in hardware, skill, or manpower to maintain our cloud meeting capability."
"Webex is user-friendly."
"I like how Webex lets you zoom in and out on the presenter's screen. It's silly, but all the solutions have the same features, and I think WebEx is the only one that allows zoom."
"I like that it can accommodate larger groups of listeners. I think in my client's organization, they use Webex for meetings with a larger group of listeners. I believe Skype For Business is not preferred. I think they use Webex or their own custom platform because it accommodates more users in one meeting."
"The ability to join by phone is the most valuable feature. I also think that it's much simpler to use and it's a Cisco product so I think it's the industry standard."
"We can do the global meeting with this solution."
"It is a scalable solution."
"The most valuable feature is Webex's user-friendly video conferencing."
"Google Hangouts could work on making the service better for slow connections."
"The improvement needs to be done as per customer requirements."
"The stability of Google Hangouts could still be improved. How virtual backgrounds are handled also needs improvement."
"The user interface is an area with shortcomings and needs improvement."
"Google Hangouts is not good enough to be used in a professional environment or for some official work, especially when compared to a product like Microsoft Teams."
"It is not as stable. They can improve its stability."
"Google Hangouts is not as feature-rich as Slack. Adding more features to this solution would make it better."
"Sending documents and other things is not an option."
"The accessibility of the share screen option provided by the product is an area of concern where improvements are required."
"Although we utilize it for team collaboration, it's not very efficient. Most people don't bother turning on their video during meetings. We feel stuck in the past, relying on outdated technology."
"It should be more integrated with third-party vendors."
"No private chat option."
"The performance is not always good and could be improved."
"Webex is limited to Cisco."
"I think it's very inconvenient to have to enter my email address all the time just to be a visitor."
"The only thing it maybe needs is a chat."
Google Hangouts is ranked 6th in Virtual Meetings with 51 reviews while Webex is ranked 2nd in Virtual Meetings with 117 reviews. Google Hangouts is rated 8.2, while Webex is rated 8.0. The top reviewer of Google Hangouts writes "A tool for personal use with good screen-sharing capabilities". On the other hand, the top reviewer of Webex writes "Used to conduct online third-party client meetings or third-party vendor meetings". Google Hangouts is most compared with Zoom, whereas Webex is most compared with Cisco Meeting Server, TeamViewer, Skype for Business, Zoom and Cisco TelePresence. See our Google Hangouts vs. Webex report.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
