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Google Hangouts vs Zoom Workplace Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 31, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Hangouts
Ranking in Virtual Meetings
6th
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
57
Ranking in other categories
No ranking in other categories
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
225
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Virtual Meetings category, the mindshare of Google Hangouts is 0.6%, up from 0.6% compared to the previous year. The mindshare of Zoom Workplace Business is 11.4%, down from 12.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

ANIS QURESHI - PeerSpot reviewer
Quick and seamless meeting setup offers a smooth experience
I sometimes use Google Hangouts for my personal meetings only I find that Google Hangouts is very quick and easy to create a meeting, which is its biggest benefit. It doesn't have a 40-minute limitation unlike Zoom. It is easy to set up as well, taking just a couple of minutes. So far, I think…
Luiz Kazan - PeerSpot reviewer
Utilizing versatile features for efficient personal and work meetings
Zoom offers a number of interesting and valuable features. One of the most interesting is the ability to share only audio and provide ambient music without sharing a screen. The breakout room feature is much more developed than other solutions, allowing users to stay in the same meeting and move to different rooms and back to the main room. The sharing features are great for projecting people who should be in focus. Another valuable feature is the virtual entrance, which uses a username and password recognized by the Zoom system, showing the person's full name and ID. Additionally, the use of video and a good fixed background improves visibility compared to other applications. These features differentiate Zoom from others.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Google Hangouts is very quick and easy to use, and the quality is very good."
"It's integration with Google is the valuable feature."
"We use Google Hangouts to chat and exchange some quick information."
"I think that Google Meet allows for easy interaction and has additional features, such as background blurring, among others."
"Google Meet has excellent audio quality, good images, and a robust set of features."
"The installation part of the product is easy since one generally needs to use a browser to use the product."
"It's good for conferencing with others."
"I find that Google Hangouts is very quick and easy to create a meeting, which is its biggest benefit."
"The most valuable feature is push notifications"
"Zoom provides different background screen functionalities for privacy protection."
"The most valuable features of Zoom are the quality of the video is better than other solutions and they have a recording option that is useful. Additionally, it helps to collaborate with other organizations."
"Compared to any other platform, Zoom has been very stable for meetings and conference calls."
"The stability has been good overall."
"The solution is very user friendly and flexible."
"Overall Zoom functions well."
"I find it very easy to use for multiple persons."
 

Cons

"The improvement needs to be done as per customer requirements."
"The stability of Google Hangouts has had some issues, such as video call delays. The stability could improve."
"There should be more space for multiple users at a time so that multiple people can connect, can share, and even transfer control to another colleague, employer, student, etc."
"The platform's screen-sharing feature and the participant panel could be improved."
"The only issue with the solution is that we can't split the video of participants into separate screens, which can make it difficult to manage the cameras of participants."
"Google will not have two identical chat platforms. Google Chat is always a winner because it is compatible with my device."
"You only get 60 minutes of video conferencing."
"I would like to see support for showing virtual backgrounds."
"Recently, most of the people in my organization have not been able to dial in using the telephone number and have been required to join meetings using their devices."
"One thing I do wish was that there was more visibility. Sometimes I have to click into a reply-all to find out who is in the meeting and whether they've accepted or not."
"They could improve security more."
"The recording capabilities may not be as good as WebEx, however, I can't be sure about that just yet."
"The inclusion of some more advanced security features would be an improvement."
"The solution’s stability could be improved."
"The free version of Zoom could be improved and offer more functionality. We would also like to have whiteboard and drawing functionality."
"There were times on the free version where I wasn't done the meeting and it just took me out. They need to give more time."
 

Pricing and Cost Advice

"I don't need to buy Google Hangouts separately because it comes free with Google Workspace, and it is also available for my personal Gmail ID."
"There is an annual subscription to use this solution."
"We are a small team and a small organization such as ours just uses the free version of Google, so there's no cost associated with Google Hangouts at the moment."
"There is no license cost."
"There is a need to make certain payments towards the licensing costs attached to the product and some other tools that are included in the suite offered by Google. Google Hangouts alone as a product is available for free."
"Google Hangouts has reasonable pricing, but I don't use the paid version because I only have a small budget, though you get more features from the paid version."
"We pay an annual license to use the solution."
"This solution is available for free with the opening of a Google account."
"I am using the free version."
"I use Zoom's free version."
"Zoom is a very cheaply priced video conferencing solution, and using this product has saved our business a lot of expense."
"There are no licensing fees required."
"In addition to any licensing fees, we hired Zoom to provide training to us in small groups."
"The solution's pricing is good."
"I have been using the free version of Zoom."
"The personal version that I was using is available free of charge."
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Top Industries

By visitors reading reviews
No data available
University
16%
Educational Organization
12%
Computer Software Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Google Hangouts?
It's integration with Google is the valuable feature.
What needs improvement with Google Hangouts?
One improvement could be integration with Google Calendar to help find available timeslots when scheduling meetings with many participants.
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
Zoom offers a free version for up to forty minutes.
 

Overview

 

Sample Customers

Information Not Available
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about Google Hangouts vs. Zoom Workplace Business and other solutions. Updated: July 2025.
864,155 professionals have used our research since 2012.