GoToMeeting vs Google Hangouts comparison

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2,385 views|183 comparisons
92% willing to recommend
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1,189 views|515 comparisons
86% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Google Hangouts and GoToMeeting based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed GoToMeeting vs. Google Hangouts Report (Updated: March 2024).
768,246 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Google Hangouts is easy to use and intuitive.""Google Meet has excellent audio quality, good images, and a robust set of features.""The technical support team for Google Hangouts has been pretty responsive and could solve whatever challenges arise, within a day or two.""The solution's stability is the most valuable feature.""The initial setup is very easy.""The installation part of the product is easy since one generally needs to use a browser to use the product.""The most valuable features of the solution are its ability to allow the sharing of screens and the way it allows a user to take control of another system.""Google Hangouts is very quick and easy to use, and the quality is very good."

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"It's easy to set up.""Screenshare is the most valuable feature as well as the number of meeting participants possible in a meeting. It also has good quality.""GoToMeeting's security is very good. I've never known anybody to crash a GoToMeeting.""The key advantage of GoToMeeting is the ability to use it without installing anything.""Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product.""We like that this solution allows us to assign separate numbers to people without having to have a physical telephone system in place.""The solution worked well specifically for audio meetings.""We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."

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Cons
"The solution can be improved by integrating other tools.""I would like to have a whiteboard feature, where I can draw a sketch or diagram and show it to the people in the meeting.""Google Hangouts is not as feature-rich as Slack. Adding more features to this solution would make it better.""It would be better to have a feature for recording the meetings in Google Hangouts.""Collaboration in Google Hangouts has room for improvement compared to Microsoft Teams. On Microsoft Teams, you can share a document directly and work on that document all at once, in real-time, with other team members, which isn't the case with Google Hangouts.""There is no delete option for messages which could be an added feature in a future release.""Can be improved by including a larger library of video filters and adding custom filters.""I would like to see support for showing virtual backgrounds."

More Google Hangouts Cons →

"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work.""Manageability needs to be improved.""The solution could always be more secure.""The enrolment for a non-IT user should be easier. It should be simplified for non-IT users.""I didn't like the fact that they tried to make their new version look like Zoom.""In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment.""The sound quality is good but the video quality needs improvement.""GoToMeeting breaks down a lot. We're not sure if it's breaking down, but we start getting very erratic community channels. I don't know if it's because of GoToMeeting or if we're not buying enough bandwidth. Maybe it is just the infrastructure that it's running on. I'm not quite sure."

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Pricing and Cost Advice
  • "The screen-sharing feature is the most valuable feature."
  • "We are using the free version of Google Hangouts."
  • "This solution is available for free with the opening of a Google account."
  • "There is an annual subscription to use this solution."
  • "We are a small team and a small organization such as ours just uses the free version of Google, so there's no cost associated with Google Hangouts at the moment."
  • "I pay $6 per user per month for Gmail, Google Drive, and Google Hangouts."
  • "I believe my company has a yearly license for Google Hangouts, but I'm not sure because this is a corporate account, so I don't have the details."
  • "I use the free version of the solution."
  • More Google Hangouts Pricing and Cost Advice →

  • "Negotiate for discounts."
  • "It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
  • "GoToMeeting is a little bit expensive compared to other products."
  • More GoToMeeting Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: It's integration with Google is the valuable feature.
    Top Answer:There is a need to make certain payments towards the licensing costs attached to the product and some other tools that are included in the suite offered by Google. Google Hangouts alone as a product… more »
    Top Answer:The improvement needs to be done as per customer requirements.
    Top Answer:Reduced the need for physically commuting between offices.
    Top Answer:This is not an expensive solution, we pay around $5,000AUD maximum per year. There are other fees for data carriage, PABX fees, and the like but they would apply to any similar product.
    Top Answer:We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor… more »
    Ranking
    6th
    out of 63 in Virtual Meetings
    Views
    2,385
    Comparisons
    183
    Reviews
    36
    Average Words per Review
    359
    Rating
    8.4
    10th
    out of 63 in Virtual Meetings
    Views
    1,189
    Comparisons
    515
    Reviews
    5
    Average Words per Review
    405
    Rating
    7.6
    Comparisons
    Learn More
    Overview

    Hangouts Chat makes it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate easily and efficiently.

    GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

    Sample Customers
    Information Not Available
    AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
    Top Industries
    REVIEWERS
    Computer Software Company15%
    Marketing Services Firm12%
    University9%
    Financial Services Firm9%
    VISITORS READING REVIEWS
    Educational Organization96%
    Computer Software Company1%
    Financial Services Firm0%
    Retailer0%
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm20%
    Comms Service Provider13%
    Construction Company7%
    VISITORS READING REVIEWS
    University22%
    Financial Services Firm13%
    Educational Organization12%
    Computer Software Company11%
    Company Size
    REVIEWERS
    Small Business44%
    Midsize Enterprise26%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business1%
    Midsize Enterprise96%
    Large Enterprise2%
    REVIEWERS
    Small Business74%
    Midsize Enterprise9%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise7%
    Large Enterprise64%
    Buyer's Guide
    GoToMeeting vs. Google Hangouts
    March 2024
    Find out what your peers are saying about GoToMeeting vs. Google Hangouts and other solutions. Updated: March 2024.
    768,246 professionals have used our research since 2012.

    Google Hangouts is ranked 6th in Virtual Meetings with 51 reviews while GoToMeeting is ranked 10th in Virtual Meetings with 24 reviews. Google Hangouts is rated 8.2, while GoToMeeting is rated 7.8. The top reviewer of Google Hangouts writes "A tool for personal use with good screen-sharing capabilities". On the other hand, the top reviewer of GoToMeeting writes "It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work". Google Hangouts is most compared with Zoom, whereas GoToMeeting is most compared with Skype for Business, TeamViewer, Adobe Connect, Zoom and BlueJeans Meetings. See our GoToMeeting vs. Google Hangouts report.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.