GoToMeeting vs Google Hangouts comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Google Hangouts and GoToMeeting based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed GoToMeeting vs. Google Hangouts Report (Updated: November 2022).
655,113 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"The solution scales well.""Google Hangouts is easy to use and has good performance.""Its ease of use is most valuable. It is just a click, and you're in the system.""When you get a meeting invitation, it's very easy to just join and go.""The most valuable feature has been the ability to present presentations during meetings.""Google Hangouts is easy to use and intuitive.""Communication platform that's effective in project planning, project status communication, and virtual meetings. Setting it up is straightforward.""This is a stable solution."

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"GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use.""Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product.""The solution worked well specifically for audio meetings.""It works, it's reliable.""It's easy to set up.""It was just chosen because somebody at the company said, "We need a meeting thing. Hey, go find a meeting thing." It wasn't me, but somebody else in the organization was like, "Alright, let's use GoToMeeting. It's free.""

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"The solution can improve by having more integration with different platforms.""Support could be a bit faster.""Google will not have two identical chat platforms. Google Chat is always a winner because it is compatible with my device.""Google Hangouts could improve by allowing someone to record a meeting without the need to have a company email. You cannot record with a Gmail account.""It would be ideal if they could include in the offering a virtual whiteboard for users when they are running meetings.""It is not as stable. They can improve its stability.""We don’t have any complaints.""Google Hangouts is not as feature-rich as Slack. Adding more features to this solution would make it better."

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"The solution could scale a bit easier if you need to add more people to meetings.""Sometimes we'll run into issues where firewall rules aren't set correctly and won't work.""GoToMeeting breaks down a lot. We're not sure if it's breaking down, but we start getting very erratic community channels. I don't know if it's because of GoToMeeting or if we're not buying enough bandwidth. Maybe it is just the infrastructure that it's running on. I'm not quite sure.""The solution could always be more secure.""The product itself doesn't stand out against other options on the market.""Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms."

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Pricing and Cost Advice
  • "There is an annual subscription to use this solution."
  • "We are a small team and a small organization such as ours just uses the free version of Google, so there's no cost associated with Google Hangouts at the moment."
  • "I pay $6 per user per month for Gmail, Google Drive, and Google Hangouts."
  • More Google Hangouts Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:When you get a meeting invitation, it's very easy to just join and go.
    Top Answer:GoToMeeting's security is very good. I've never known anybody to crash a GoToMeeting.
    Top Answer:You can get free subscriptions. I have a paid subscription. The CEO has a paid subscription, but we can't afford to buy GoTomeeting for every person. They get the free ones instead. There's some… more »
    Top Answer:The new version crashes my ISP. I don't like the new version. I hope they continue to support the Classic version. I didn't like the fact that LogMeIn tried to make their new version look like Zoom… more »
    out of 59 in Virtual Meetings
    Average Words per Review
    out of 59 in Virtual Meetings
    Average Words per Review
    Learn More

    Hangouts Chat makes it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate easily and efficiently.

    GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

    Learn more about Google Hangouts
    Learn more about GoToMeeting
    Sample Customers
    Information Not Available
    AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
    Top Industries
    Computer Software Company24%
    Hospitality Company12%
    Marketing Services Firm12%
    Computer Software Company23%
    Financial Services Firm23%
    Comms Service Provider15%
    Legal Firm8%
    Comms Service Provider19%
    Computer Software Company14%
    Financial Services Firm8%
    Company Size
    Small Business41%
    Midsize Enterprise30%
    Large Enterprise30%
    Small Business71%
    Midsize Enterprise10%
    Large Enterprise19%
    Small Business27%
    Midsize Enterprise16%
    Large Enterprise58%
    Buyer's Guide
    GoToMeeting vs. Google Hangouts
    November 2022
    Find out what your peers are saying about GoToMeeting vs. Google Hangouts and other solutions. Updated: November 2022.
    655,113 professionals have used our research since 2012.

    Google Hangouts is ranked 6th in Virtual Meetings with 14 reviews while GoToMeeting is ranked 8th in Virtual Meetings with 6 reviews. Google Hangouts is rated 8.6, while GoToMeeting is rated 7.8. The top reviewer of Google Hangouts writes "Good, reliable source of communication, but it is not compatible with every device, it's browser-based". On the other hand, the top reviewer of GoToMeeting writes "It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work". Google Hangouts is most compared with Zoom and Blackboard Collaborate, whereas GoToMeeting is most compared with Skype for Business, Adobe Connect, TeamViewer, BlueJeans Meetings and Webex. See our GoToMeeting vs. Google Hangouts report.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.